Alex came out to repair our gas range, was fantastic. He let me know when he was 15 minutes out, arrived promptly and very quickly resolved the problem with our middle burner. He also offered to check our stove while he was here and I asked him to look at this weird noise our fridge was making and he was happy to do so. He was in and out in less than an hour and left our kitchen significantly more functional than it was when he got here. He also made recommendations on regular maintenance we could do on our own to prevent the issues from happening again. Highly recommended! read more

Ekrantech - Viking Range - Appliances & Repair Near Me - San Marino, California

Ekrantech was great! They were able to get out to us quickly. We called for an appliance repair; for an ice maker that was acting up. Sam came out and was extremely nice and diagnosed It is under 5 minutes. They were able to repair quickly and payment was super easy. Look forward to working with them again! Thank you guys! read more

I had a great experience with Alex from Ekrantech today. My Samsung dryer wouldn't start and he worked his wonders. He was professional, knowledgeable and quickly figured out the issue. He explained everything clearly and made sure all was working perfectly before leaving. It's not always easy finding someone reliable but this was one of those times. I highly recommend Ekantech for your appliance repair read more

I contacted Alex per my neighbor's recommendation. I first messaged him through Yelp and he responded promptly. I then called him today and he was very thorough to try understanding what the issue with my washer was. I texted photos and references and he did some research then called me back a few hours later. He is super friendly and knowledgeable and eager to help even before any money has been exchanged which proves he is a honest person. He gave my husband instructions to try troubleshooting first then we will use his help for final repairs and I'll provide an update but so far I'm impressed by his kindness and professionalism! read more

I called Ekrantech to schedule service for our Magic Chef oven. When the service tech arrived, he turned on the oven, saw that the coil was heating up and said it was working fine. I told him that it takes 40 minutes to heat to 400 degrees and then does not hold the temperature. He said that if it is not working to buy a new oven because he doesn't have the parts to fix it. Why would he come out to look at it, only spend 15 minutes here, charge us $81 for the service call when he couldn't get the parts to fix it in the first place? read more

Alex is great. Best outcome ever, didn't need repair so saved us from unnecessary costs. Fast outcome.

Sent a message about my dryer repair and got an immediate response, had an appointment on the books within the day. Sam was courteous and fast with the repair, and the price was very reasonable for the service. Really appreciate how quickly this broken dryer was off my plate--thanks Ekrantech! read more

Satisfied -- they repaired my dryer promptly and courteously. Sam was on time. Thank you!

Good communication and will tell you honestly if it can't be fixed. I guess I haven't met the character limit ye

The owner Alex was so helpful explaining to me that my washer was 16 years old.. it was obvious to me that it wasn't worth my money to repair. He spent about 20 minutes trouble shooting over the phone and didn't attempt to charge me money. He then got on the Best Buy website while I was on the phone and went over the availabe washers, making suggestions of brands he felt were solid or not. Excellent customer service and he was funny!!! Highly recommend! read more

Great prompt courteous service. Definitely will use him again for any future possible issues.

My dryer was dead on arrival and no chance of repair. Eric hooked me up with a new dryer as the repairs would have been more than a new one. Everything went smoothly and I will be using him in the future. read more

We had an issue with our dyer not drying. Called for service and got an immediate response from Alex. He was thorough, and efficient in diagnosing the issue with our dryer. Alex's friendly service made a stressful experience enjoyable. Will definitely be using him again. read more

Alex has kept my 25 year old Maytag washer/dryer tower tip top until it just wasn't fixable any longer. Alex is honest, professional and quite informative! He really wants you to know what is happening to your appliance and what he is doing to keep it going! I would not have anyone else in my home! Thank you Alex for all your kind help! read more

This company is really good! I would recommend them. I will definitely use them again. He showed up and fixed my washing machine really quick. He was very nice and knowledgeable in his trade. He was also very reasonable. read more

My husband was having issues changing the gasket and I asked if he could quote me. He was gracious enough to talk to my husband on the phone and walk him through where he was at and my husband was able to figure it out. He didn't have to do this and I thought it was nice of him. read more

Have only used them once, but Alex was able to find a time the same day to look over my broken washing machine and repaired it while he was out. The service was fast, efficient and fairly priced. read more

Alex is the man! Able to identify, and find the solution for you quick! He's helped me a few times for different machines and they have Been working better than when they were purchased! Highly recommend Ekrantech! Amazing work! Gets you up and running in no time! read more

Ekrantech is always reliable and great price! Alex arrived on time and was able to fix our washer.

Alex is so professional and good at what he does. Our dishwasher was broken as well as the dryer. He came by, saw what the problem was, ordered the parts and fixed both of them. He is very honest and reliable. I highly recommend him! read more

Unequivocally impressed with Alex's professionalism. I requested a quote for a broken glass stove top from several businesses and he was one of the firsts to respond. I decided to go with him because he was responsive and the price was reasonable. It took about a week to get the parts (could be faster if the parts you need are more common). Alex came to my place and fixed it within an hour by himself. I definitely will reach out to Alex again for any future repairs. Great work. read more

Our gas dryer stopped heating all of the sudden. Of course it had to be on a Friday night. We had another person look at it on Saturday and they determined it was the thermostat that would cost $140 just for the part alone! I wanted a second opinion and reached out to Alex at Ekrantech. He responded in a timely manner and said he personally didn't think that the thermostat was the issue. He was so confident in his answers and made me feel more at ease than the other provider. Since the other service did not have the part on hand and couldn't come back until Tuesday, I had Alex take a look. Sure enough it wasn't the thermostat but instead a blown fuse which was MUCH less expensive. Alex also suggested we put a different type of vent that was sturdier in the back to prevent heat from building up and causing more issues in the future (pics attached). Within an hour he had the problem fixed and even cleaned out the vent within the wall! He was so kind and professional and I never doubted his expertise as he was confident in his work and guaranteed it for 90 days...all around great experience. We will call him with any future appliance issues for sure! read more

Ekrantech - After vent - Appliances & Repair Near Me - San Marino, California

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Washing machine stop working and I found Ekrantech. Sent him a message and he quickly responded. We set up an appointment first thing the next morning. My wife normally doesn't like to deal with anyone when it comes to having anything repaired and usually leaves it to me because she feels like people will charge more or even take advantage of her since she is a woman. I couldn't be home to handle this and so my wife had to. My wife was so impressed by Alex's professionalism. She said he was so nice and very knowledgeable. He explained everything to her and gave her some important facts about the washing machine. We also though we would pay an arm and a leg for the repair but that wasn't the case. His price for his service was fair. We highly recommend Alex and will definitely call him for any future repairs. read more

Alex is the man! He ROCKS! My dishwasher stopped working because of the drainage issue. I gave him a call, asking for help. He told me he doesn't service dishwasher. HOWEVER, he asked me what's wrong and helped me out over the phone anyways!! This is a perfect example of a great person goes above and beyond to help out others! He even sent me an youtube video on how to fix the problem. Eventually, I was able to fix my dishwasher with Alex's guidance. Highly recommended! read more

Our gas dryer stopped heating so I called Alex at Ekrantech. Luckily he was able to come out the same day due to a cancellation. Less than 2 hours after he showed up it was up and running again. Alex explained exactly what he had to replace and it ended up being quite affordable. Would definitely call for any other appliance issues that come up. read more

My dryer stopped working & I started looking into dryer repair vendors on Yelp, found great review. After hours but intention of leaving msg to get reply back next day, called then Alex picked up which I never expected but he did. (Ty). He squeezed in appt next day, found he needs parts that he won't carry. Got parts next day, I wasn't available, the day after, he came w parts and fixed. He found previous repair person did weird wiring he had to go extra miles / times, potentially might not be able to repair-able but he's such a persistent (in amazing way) he fixed it and changed bad parts!!! Considering what he's been thru to figure out from previous repair messed up, it was celebration. The fact he told me if he had to give up whatever reason, he would have had sleepless night w disappointment. This, shows how much he cares and I felt passion about solving/fixing problem. He was also kind enough to be flexible for my work schedule last min changes too. I do strongly recommend his service. Thank You Alex! U rock!!! read more

I cannot say enough about Alex. Super honest, quick, and reliable. He fixed an issue with our washer a year ago and I forgot to leave a review. He was very communicative, did what he said he would do, and charged what he quoted. No bullsh1t, no added costs. We felt that he genuinely wanted to help us and loves what he does. HIGHLY recommended!! read more

Great experience today with this company. Alex was super responsive. I asked for a quote at 6pm and he was out the next morning to take a look at my dryer. He explained everything and I felt really comfortable to go ahead with the repair. He worked quickly and was friendly. Definitely recommend. read more

Alex is a bona fide washer whisperer. I thought I'd have to purchase an expensive part or that the repair cost would make it cheaper to buy a new washer but he took the time to thouroughly assess the problem, explain to me why it happened, and rather than selling me an unnecessary part, was able to provide a cost effective solution and recommendation on how to avoid the problem in the future. Sometimes a repair requires an expensive part, but his actions demonstrated his trustworthiness, concern for the customer, tremendous ability to understand the workings of all kinds of appliances. He even replaced a missing washer in my microwave while here. Alex is a gem and worth calling when you need an appliace repaired. read more

Alex is an honest guy that does quality work at prices you can trust. He also comes quickly and tried to fit you in so youre not stuck in a situation for too long, he's even gone out of his normal business hours to help. I've been going to him for years now. He's a jack of many trades - he's fixed my freezer, stove, oven, microwave, and water heater. Highly recommend and will continue going to Alex for years to come. Thank you! read more

I feel so lucky that I found Alex. He responded very quickly and came over immediately and quickly figured out the problem. The price he gave me for the work was more than fair and he was the sweetest guy. I highly recommend him and I would gladly use him again. read more

Alex at Ekrantech is the best. He treats your issue like it were his issue and really tries to help you explore all the best options before deciding on a course of action. In my case, I had an oven that needed to be replaced. The problem: this oven was probably 50 years old and was of a size that made switching it out, almost impossible. Alex was great. He did quite a bit of research and found a distributor that made ovens just for folks like me who want a replacement that fits, without a carload of costly carpentry. All in all, Alex was smart, helpful and honest, and the final bill matched the estimate I was given. While I hope I don't need his services in the future, it's nice to know that when my appliances don't work, Alex does! Thanks Alex! read more

I was having some issues with my washing machine leaking and I didn't know quite who to turn to to ask for help and diagnosing what the problem was. This is where Alex came in to save the day! He was very communicative right from the beginning and we were able to set up a time very quickly to come and suss things out. Alex was extremely courteous and professional. He was a pleasure to talk to and he politely explained the how's and why's of the process he was going through to check over the washer machine to diagnose what the problem was. So I thought I had a broken washing machine... turns out it's a plumbing issue. Had the machine been broken I would have been more than happy and confident that Alex would have fixed it properly. His knowledge of appliances and how they work is really staggering, I learned a lot just talking to him. Hands down if I ever have an issue I am totally calling Alex first. I can't recommend him highly enough! Thank you so much for your hard work Alex! read more

The microwave on our microwave/convection oven built-in combo stopped heating food. An interwebs search suggested it was a dead magnetron. We turned to Yelp for help and once again, they did not disappoint. Sent a message with our online diagnosis to a few different appliance repair companies and Alex from Ekrantech was the first to respond. His quote was about $100 less than the next closest competitor, but the clincher was that he had the part available and was available to make the repair the same day. After agreeing to a price and an appointment time, we were set. Alex was on time and immediately got to work - The original 'factory-fresh' assembly of our wall unit was challenging to take apart to say the least, but he carefully made his way to the magnetron and confirmed it had failed. Once replaced and tested, he made sure his work area was clear of any mess and he even wiped down the face of our oven. If you find yourself in need of appliance repairs, Alex at Ekrantech is your guy. He was friendly, personable and professional. He is responsive, his rate was more than fair and I would not hesitate to recommend him to anyone. Thank you Alex! read more

Ekrantech - Good as new! - Appliances & Repair Near Me - San Marino, California

Horrible customer service and attitude, disrespectful and very unprofessional. I asked for a quote, instead got a service fee price and a good luck message. Can you imagine the response you'll get if something went wrong after this guy has completed his work?? *Message to Alex - manners go a long way. read more

Ekrantech - Conversation with Alex. I called, he texted me and this is how it went. - Appliances & Repair Near Me - San Marino, California

"Exceptional" - Even that is an understatement for how delighted we were with Ekrantech - Alex is highly responsive, informative, deeply knowledgeable, and repaired our Samsung Dryer cost effectively, which is still running fine months later. And on top of that, a really interesting person to talk to. I write a lot of reviews on various platforms, and aim to write accurate and informative responses. I do not easily give high scores or write highly favorable reviews if they're not warranted. I've had mixed success in the past with Appliance repairs, so I have decades of experiences to draw from. Alex, I'd have to say, is arguably THE BEST in this field. I'd be highly surprised if you could find better within the region he covers. Background - We have a 4 year old Samsung dryer we purchased new, and it developed an awful clunking grinding/squeaking noise. It was out of warranty, and the cost to call in a Samsung repairman is prohibitive. I discovered that Alex has a very strong background working for Samsung in the past, and deep knowledge of Dryers, Washing machines etc (not to mention computer monitors and a host of mechanical and electronic systems too). He especially knew the range of Samsung dryers which included our Dryer. Alex was able to schedule within a couple of days, and was able to quickly diagnose the issues. The initial call out fee was very reasonable, and he then gave repair options. We agreed on the repair and maintenance required. This came at a very reasonable rate, and Alex took great care at all stages. The issues were all fixed, and he even did a little more to ensure longevity of other areas too. If you do engage him, and I hope you do, he's also a very interesting person to talk to. He's had a very interesting life and experiences. We are absolutely delighted with the result, and the level of comfort and professionalism are second to none. If you ask me, who would we engage next time we need this kind of service? Easy - Alex every time. read more

So my dryer hasn't been heating for the past few weeks and I finally decided to find someone to take a look at it. I came across Alex on yelp, and I couldn't be more satisfied he arrived at the time we had spoken about very diligent about looking around my laundry area and where my dryer was connected to. Within 45 minutes he got my dryer fixed and its finally heating again! I am so happy and would recommend anyone looking for a good repair company for any appliance.. and the price is very reasonable for the work done along with the value it gives my appliance again!! So thank you for your work with my dryer. Communication is key with me and he was very responsive read more

Ekrantech - My whirlpool dryer - Appliances & Repair Near Me - San Marino, California

This review not based on any experience. Company is in Reseda we're in Bel Air. Too far for them. Really!?!?!

Alex came to my house to fix an issue I had with couple of the hoses behind the fridge. He came on time, was super professional, knowledgeable, and patience. He was able to fix the issue in about an hour, and was very detailed in what he was doing as well as clean. The price was reasonable. Alex phone # is saved on my phone so I can referral him to whom ever have a need for appliances repair. Thank you Alex ;) Karen read more

Mr. Alex is the BEST! He took care of our washer immediately and he is very smart! His job was very clean, and he took care of the issue on the first visit. He also has a great sense of humor and is very friendly! I sent him to my parents home because I know they will be in great hands with Mr. Alex! I definitely recommend him to everyone!! read more