I've always gotten great service here. I've been shopping here for 20 years. A lot of stores get…read morerun down in time. Home Depot has a great reputation of staying clean and not losing its Service appeal.

THE Home Depot should be ASHAMED and EMBARRASSED by the Fairbanks store! Customer DIS-service and a…read more"manager" who doesn't give a flip! We ordered fence panels online, paid, etc when the order was cancelled by the Fairbanks store. Were they out of stock? NO! The exact panels were sitting out front as we pulled up. We go in, pay for them, asked for help, it took over 30 minutes, a call to customer DIS-service, and me running in to find a "manager". Any REAL manager would have 1-apologized for the inconvenience of the order being cancelled rather than the blank stare I got. Then he would've walked his rear outside and helped himself rather than, "Let me find...". Corporate needs to take notice. This store is dying and it's because of the way you don't care about customers.

My Dyson Animal vacuum cleaner needed a minor (no motor or electrical) repair Went to Blue…read moreRibbon Sew & Vac and the owner wouldn't even look at the Dyson.. Maybe they only repair what they sell, Miele/Sebo. Proceeded to Kirby of Fairbanks. Got there around 3 PM, was called by 5 PM that vac was ready for pickup. Outstanding customer service that went above and beyond just fixing my Dyson. Owner gave me very helpful instructions on keeping my vac in good working order. Recommend Kirby as first stop for vac repairs.

Don't rent from here. Tried to schedule pick up with Cody and date got pushed a bunch of times with…read moreno notice- even though they claim they called. No missed calls- I CALL BULL. Now we have to completely rearrange our moving plans because someone can't stay on top of scheduling. Furniture damages easily too, check that your drawers line up and slide easily. Very disappointed.

I went into Aarons to lease purchase a couch as am on SSI they do have reasonable rates ,so set up…read morethe account for direct deposit .. every month and then every month comes hey call me for payment or like last few months skip the want it all at once .. so called corporate they seemed to have taken care of the problem (Not ) got call this morning remained them from 3rd to the 5th and that's tomorrow . wow I guess could educated help is hard to find in Fairbanks ..

Sad they are closing to retire. Fairbanks is losing a treasure on the quality product and the best…read morecustomer service. Sad for the community but happy for the owner!

Awesomely talented, kind and a local business. I requested a quickie appraisal for my jewelry (not…read moreformal) and they would not accept my money. Of course, I went back with the hubby and gave them business. Such a nice group of people! Thank you infinity. I love love love my ring!!!

Let me first say that I always try to support the little guy, and in Fairbanks that has often meant…read moreother shops that soon disappeared. But I have also been a Woodway customer for 30 years and continue to be. Last year, they warranted a part on our 25-year stove (purchased there), no questions asked. This year I bought a new Toyo, and they were competitive with the best prices in Alaska. They may no longer be 'the little guy,' but they are definitely dependable, local, and have been here for the long run.

This is a beautiful store with many varieties of stoves and heating ideas. I thought the price was…read morecompetitive and actually have purchased two toyo stoves from them. A few years back I used their repair team during the dead of winter, they were quick to get my stove back to me. Knowledgeable and friendly, I definitely will shop there again.

We called Arctic Technical because we smelled diesel fumes from our Toyo stove. When we asked how…read morelate they were open, the answer was, "however late you need us to be. " The owner was as helpful as he could possibly be, and had visual aids to show us what we needed to do. He didn't charge us anything for the gaskets we needed, and we feel safe and warm with the Toyo heater we bought from him.

Knowledgeable staff and great products. They have less in the showroom than they used to but that's…read moreokay because they are all solid, well-known brands, and they get decent deals on shipping. These guys are one of the few companies that will come out to your house to tell you how to make your home more energy efficient, AND have the products in stock to make it happen. Win-win. Way better than Home Despot and all the other know-nothings

I got an estimate from him, and he was very friendly. That's about the only good thing I can say…read more He said he would send me an itemized invoice, but he never did. When I texted him to confirm the upcoming appointment I had made for repairs, he never responded. On the day he was supposed to come and do the repairs, he did not show up, nor did he text or call to let me know that he would not be there that day. My wife and I had rearranged our whole day just to accommodate him, and he just left us hanging. He could have easily responded to my request for confirmation to let me know he wouldn't be there and to reschedule, but he chose to simply ignore it instead. So he may be friendly and good for a chat, but he is NOT reliable or professional. I do not recommend using him.

From the owner: Handyman services, Drywall, Painting, Plumbing, Bathroom Remodels, Tile, Flooring and much moreread more