I cannot rave enough about this company!!! They are outstanding! After ordering from Best Buy, they…read morecould not accommodate our availability for delivery. I canceled the order and ordered the exact same items from Home Depot, they also couldn't accommodate our availability for delivery. All we were requesting was a morning delivery. I canceled the order from Home Depot also. Called Four High Management and ordered the exact same items... NEW in box. They SAVED us over $2000.00 in addition to delivering our appliances IN THE MORNING time by AWESOME delivery guys. I would recommend this company without hesitation. They are fantastic.

Selection is great and the prices are even more amazing!! Will never go anywhere else to buy…read moreappliances!

Quick, honest repair service. Diagnosed issue will our gas stove and made necessary tepairs.read more

The technician was good and he diagnosed the problem with our microwave quickly,however the company…read moreDOES NOT do warranty work,so we had to pay a service call to diagnose the problem. We had Turner's come out and had to pay for another service call and labor,but at least the parts were covered. Next time,I'll know just to call Turners if it's a warranty item.

I have an off-brand 18" dishwasher. It took a few tries to find the right part, but Austin stayed…read morewith it and never lost his cool. :) Hometown was so great to work with--they completed the job and stayed in touch with me the whole time. They will be my first call when any of my other appliances need repair.

Hometown Hero was able to get here sooner than scheduled, and they got the work done that day. The…read morerepairman was friendly and helpful.

The delivery and installation of our new Refrigerator was top notch. The guys were professional,…read morecourteous, knowledgeable. The GM, Tim Frisbee, is excellent to work with and represents the company well. I would use Warners Stellian again.

We bought a washer & dryer and our experience could not have been better, from the facilities, to…read morethe salesperson, to delivery. We were very happy with them.

Joe deserves a 10/5. He was prompt, honest and hard working. Went beyond what could have been…read moreexpected. I highly support his business and will definitely seek him in the future if issues arise.

I reached out to J & J to potentially repair a freezer door that I couldn't fix myself…read more Joe came out and gave me a quote the same day. He ordered the replacement part and came back out a couple days after the part was delivered. He installed the part within a couple hours, probably closer to an hour. The cost for labor was very reasonable, and then the cost of the part completed the total amount billed. With this fix, the fridge/freezer should last another five years. I started to worry I needed to buy a new one when I couldn't find the replacement part online. I'm glad J & J was able to get the part and fix in a reasonable amount of time and at a reasonable price.

I had an issue with my Jenn-Air double oven that ended up being more complicated than expected…read more Unfortunately, the repair didn't fix the problem and I eventually had to replace the oven. There were some frustrations along the way, but the company ultimately made things right and honored the refund they had promised. I really appreciated that they stood behind their word and worked with me to resolve the situation. Things don't always go as planned, especially with appliance repairs, and I appreciate how they handled everything in the end.

We had Drew com yesterday for a washer that the basket would not spin. I was in the middle of…read moredoing laundry when it quit. They had a cancellation and were able to fit me right in. Drew did EXCELLENT work - he was in and out in no time and got the washer working. He was well mannered, efficient and a hard worker that diagnosed the problem immediately. Will definitely use this company again!!

I was in the market for a new wall-mount oven. My husband and I went to their showroom in Lee's…read moreSummit and talked to one of their salespeople. They did not have on display what we needed to replace our current oven. The salesperson was helpful and pulled up online an oven that would have probably worked--to the tune of over $2300. Next was to have their person come to our house to pre-measure. They wanted me to pay the entire amount before the pre-measure was scheduled--which I refused since I wasn't going to pay for something if it wouldn't fit properly. Also, the oven I wanted was out-of-stock with Whirlpool and nobody had any idea of when one could expect delivery. If the measurements all worked out, I agreed to pay half upfront to get it ordered. Their associate showed up for the pre-measure on a Friday afternoon and after running some compilations, said he would have to get back with us that following Monday. We said that would be fine. That was the last I heard from anybody at Ferguson--neither from that guy or from the salesperson who originally emailed me a formal quote. Not even a courteous follow-up on the project. That's been over a week ago. I guess they don't need our business--I was wanting to buy local--but their customer service is terrible. I'm done with them and since I never heard back from them, went to NFM, spoke with the most knowledgeable salesman, found the perfect oven, and saved probably @ $800 in total. Delivery is already scheduled. The ratings on Yelp for this business were somewhat to be desired but I thought I'd give them the benefit of doubt. Now I know why and I'm adding my own one-star rating.

Great amount of merchandise, however customer service is horrible. I went there a couple of months…read moreago and had bad service then, also. I decided to try again today. I walked around looking at everything for over an hour. Not one person offered to help me or asked if I had any questions. I will not be ordering my appliances, plumbing fixtures, lighting, etc. from there. Really bizarre that they don't appreciate a customer.

I had a great experience with Mr. Fix It in Overland Park! Tom was incredibly knowledgeable,…read morefriendly, and honest. He took the time to answer my questions, helped me find the right washer for my needs, and offered a fair price. It's refreshing to work with someone who truly values great customer service. The washer has been working perfectly, and I couldn't be happier with my purchase. I highly recommend Tom and Mr. Fix It to anyone looking for quality appliances and exceptional service! Thanks guys!

Tell people that will screw you out of what you pay for. They hang up on you, they are very…read moreunprofessional, and they won't honor the warranty or what they say. They will blame it on you and tell you it's not their problem. They are liars and they will screw you too! BUYER BEWARE!!

Tried to reach out to T.O.G.A.R. via Yelp reservations and via their website Contact Us page…read morewebform directly, and had zero luck getting any response. The Yelp form seemed to have some issues going through; not sure if it was a Yelp issue or vendor issue, so that's why I went to the vendor's website directly, and attempted their webform. As of now, it's been numerous business days with no reply. I see from other reviews that my experience appears to be outside the norm, so that's unfortunate.

Ok, close it down folks, I've found my new appliance repair guy for the foreseeable future…read more I had started down the YouTube instructional video.. you know the ones that make everything look incredibly easy, but then it turns out it's a marginally different model of dryer and completely changes the whole equation? Yeah, one of those. So about fifty suppressed swear words later, I'm on the phone with The Other Guy, and we're booked for a short window the next day. He jumped right in and dismantled the entire thing to clean it out, test out parts, and make sure he got it right. He showed me how the burner was glowing too hot, which means we'd just be replacing it again in a handful of months. We tested and tried different things on it, and he landed on an airflow issue (in addition to already fixing the broken part), and shortened our exhaust duct. He stuck around to make sure this fix was it and was going to take, and it's been humming ever since. I also found his pricing fair, and will go to him again (but good lord hopefully not for a while, we've had enough of these things this year). On last note -- just call him. I know. I want to send the message and hope it works out, but I think it's easier and more likely to happen if you just call on this one.

Quick to return calls, does not do unnecessary work and is very professional! Highly recommend!read more

I was so happy to find Grandview Appliance. Roger responded promptly to my initial phone call. He…read moretried to coach me through a fix for our ice maker over the phone, offering suggestions that would be free for me. When that didn't work out, he offered an appointment within one day. He gave me a call before arriving and was on time. He had everything he needed for our repair and was very clear about costs. Our repair was more complicated than he expected, but he was still finished in under an hour.