Cancel

    Open app

    Search

    APS Home Cleaning Services

    3.8 (54 reviews)
    Closed 6:00 am - 12:00 AM (Next day)

    Services - APS Home Cleaning Services

    Carpet cleaning

    Commercial deep cleaning

    Commercial move-in or move-out cleaning

    7 More Services

    Commercial standard cleaning

    Deep cleaning

    Maid services

    Move-in or move-out cleaning

    Regular home cleaning

    Post-construction cleaning

    Rug cleaning

    APS Home Cleaning Services Photos

    You might also consider

    Recommended Reviews - APS Home Cleaning Services

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    The rest of the conversation was via phone call.

    I recently moved to Northern VA from DC, and needed a new cleaning company. This company was highly recommended by a colleague who knows the business owner and has referred her to others previously. However, my experience was unpleasant. After texting with Patricia over the weekend, we made an appointment for Monday at 7pm. This appointment was requested by Patricia to see the house prior to giving a quote/scheduling a first time cleaning. By Monday at 7:20, the company hadn't showed up nor called or texted with an ETA or anything. I texted at that point to ask if she was still coming and I received a reply of "I'm on my way." There was no apology, no details regarding ETA, and it was now nearly 1/2 hour later than the appointment. I mentioned I had some other commitments to which I received questions about the house & a quote, but still no clarity on whether they were coming. I replied with confusion and received a call from Patricia. She was very rude to me, never apologetic for not showing up or being late and repeatedly told me she was in Leesburg, in traffic. But I still don't understand why I wasn't contacted ahead of time and why I had to reach out when they were already very late. At the time of call, it was already 7:40. I understand things happen, but the lateness, & the lack of communication, along with the rude tone of voice on the phone were disappointing to say the least. I definitely will not be using this company nor referring. I made sure to mention it to my colleague as well, lest she refer another person. I feel it could have been handled more professionally and much more courteously.

    See all

    6 years ago

    They did a fantastic job with my move out cleaning. The crew showed up early and was very polite.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Patricia S.

    Patricia S.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    The owner is dishonest and keep changing her words asking for more $. Worst experience!

    Business owner information

    Photo of Patricia S.

    Patricia S.

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tai T.
    1
    17
    0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Patricia S.

    Patricia S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kim U.
    26
    13
    10

    10 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 2 of 2

    Ask the Community - APS Home Cleaning Services

    Review Highlights - APS Home Cleaning Services

    Patricia was extremely responsive, well priced, and went to the home even though I wasn't there to clean the home.

    Mentioned in 19 reviews

    Read more highlights

    You might also consider

    The Cleaning Ladies

    The Cleaning Ladies

    4.5
    (15 reviews)

    Alright folks, here's the deal. I never write reviews on Yelp, but this review had to be written…read more I'm a small business owner, and have worked with a number of different cleaning agencies in the Washington DC area. I've never, ever, seen a group of folks pay such attention to detail when it comes to this work. Let me give you some examples. You know that dust that gets stuck in the bottom of your LCD display on your phone, way down there in the crack? I never see that. Does your phone have a soft scent of fresh flowers? Mine does. Can you wipe your finger on the top of your whiteboard, that part waaay up there, and see no residue on your finger? I can. After someone cleans your desk, is it both spotless and have nothing out of place? Mine does. Let me cut to the chase. If you need a cleaning team that treats your house/office like you had all day to clean it yourself, do yourself a favor and hire this crew. Small business, a ridiculous focus on customer satisfaction, and fantastic punctuality. I recommend them without question.

    I had an issue with one of their employees and attempted to address it professionally by reaching…read moreout through Messenger, phone calls, email, and text. Being called a racial slur ( nigg*r) and referred to as "the Black girl" is completely unacceptable. I don't care if they follow up now . It's not how you handle a business . Your employees should be a representative of you . Although I never used their services, the way this business handled the situation was extremely disappointing. I never received a follow-up call, email, or text regarding my complaint. I know my message was received because the employee contacted me with threats after I reached out to the business. I even offered to provide the messages as proof. It has been over a month with no response or accountability, so I feel it's important to leave this review. If you are Black or African American, I would strongly reconsider using this business. Update respond back to the owner . You did not reach out regarding this at all, either personally or professionally. She works for you and is a reflection of your business. So, in other words, you're saying she's allowed to make racial comments as long as they weren't directed at a customer? You haven't returned a single call or spoken with me to even review the evidence I have. That evidence includes three separate police reports all stating the same thing, as well as Facebook messages containing racial slurs. You took her word and that was the end of it . Doing a FULL investigation would require both parties and speaking with the person with the complaint. It shows how you treat black people . That response alone shows the type of business you choose to stand behind. No worries, though. My review will remain posted.

    APS Home Cleaning Services - homecleaning - Updated June 2026

    Loading...
    Loading...
    Loading...