Most relaxing nail appointment I've ever had! I did not once feel the stressful -get in & get out-…read morehustle that I've always experienced at nail salons. This place was beautiful, calm, clean, and super friendly. Ken did exactly what I asked for, and the other staff all seemed just as great. I will definitely be back!

I was a customer for about 5 months. No problem with dip powder until I decided to try the gel set…read morecalled "Tiana Collection" As Ken started the set, I noticed a burning sensation after the 2nd nail was done. I let him know it was burning and suggested he lower the UV light that he used to set the gel. He mentioned that the light only had 1 setting and that he couldn't change it. As he continued, I suggested to move the heated UV lamp further away from my nail bed as the temperature and position he had it in was burning my nail bed. I mentioned this as a reminder several times. When I got home that evening, I had to take Tylenol and add ice to my nails to sooth the burning sensation. At this point, I was concerned because the burning radiated from my fingers up my arms. Went the at shop opened, I contacted Ken to let him know what happened. He had me come in to remove the gel. I also asked for compensation, at least a percentage of my money back or have him do dip set later. Jennifer told me they took the gel set off, and took time doing my nails, so there was no compensation or refund of any kind. I suggested to file an insurance claim as this was an injury due to a product they provided. She told me insurance will not pay for it and she didn't see whether I deserved a refund. I have never experienced this sort of hospitality or service at any nail salon. I came here as a referral from a coworker. While still getting familiar with this area, I thought this place would offer great service. If you are thinking of getting nails done at here, be aware because it's not about customer service it's more about money for them. I always wondered why fee for services changed often when I got the same thing each time. Hidden fees no consideration for how they treat their customers. Deluxe pedi and gel with 2 horrible nail designs totaled - $145 and still burning from lamp. Go someplace else. UPDATE: Several hours later, Jennifer, the owner, left me a voicemail asking me to call her back. I returned the call believing she might offer an apology, discount, or some form of resolution. Instead, the conversation focused on my review and why I had posted it. She reiterated that because I chose the service, I was not entitled to any compensation. When I suggested continuing the discussion after she finished with her customer, she declined and continued explaining why she would not provide a refund, discount, or credit. This entire experience was disappointing. Mistakes and adverse reactions can happen, but what stood out to me was being told, "I'm not going to argue with you," when I was simply expressing surprise and concern about what had happened. I was not arguing at all, and the comment felt dismissive. I was left wondering whether I was being treated differently, possibly because I am an African American woman. Regardless of the reason, I did not feel heard or respected during the conversation. Reactions can happen, but how a business responds to a customer who has been injured or harmed by a service says a lot about its values. Unfortunately, I felt dismissed, blamed, and left without any Potential customers should be aware of my experience and make their own informed decision. Wow

Tried calling the number listed in this listing, no answers. Drove to the new address indicated in…read morethe reviews: 9009 Woodyard Rd. Walked in on a Saturday 4:17pm, since I could not get an answer on telephone. They greeted me with, "Do you have an appointment?" I said no, I couldn't get an answer on phone. They said they are booked. Never asked me what I needed, to confirm they can even help me. (I get white and pink powder for an acrylic overlay and everyone doesn't do that) Pointed me to the paper on the counter so I could call. No, but thanks anyway!! (Please claim this business and update your information)

Nails look great and always get design I request! The nails last at least four weeks. Quiet with…read morejazz music relaxing!

Nia Nia Nia, what can I say..she's truly amazing. She took her time and my nails look beautiful…read more There is not one trace of dead skin on my feet. I came in with crusty feet and left with satin soft feel. Also, I love how intimate the setting is..there's not a bunch of foreigners talking crap about my feet in a different language! Thank you Nia..I will be coming back once a month!

Hands down, the best in the business! I've been going to Nia for years and I love her down! She…read morealways gets me together and my natural nails are the healthiest they've ever been.

Got a Gentleman's mani-pedi. They did a great job. Good price and good customer service. Only a few…read morepeople speak English so sometimes there was a challenge communicating but there was at least one person there to translate so it worked out. And the best part, my nails look great and there was no pain or tickling in the process.

I used to like this spot but over time their quality has gotten worse. Some techs do a pretty good…read morejob of cleaning nails but for some reason it's hard to find someone who can paint properly and good luck if you ever want a French tip. They also recently got new pedicure chairs and they are terrible. They don't recline so you are stuck sitting 90 degrees or less...super uncomfortable. Today will be my last visit here.

I stopped in for the first time a few weeks ago. I'd been going to Only Nails (next to Target) but…read morethe last few times, my nails started lifting after just a week and my shape looked a little wonky. I read a few reviews and took a chance with Mike. He did a great job! He did a thorough file down and fill in and the shape and design are exactly what I asked for. Cosmo is more expensive than Only Nails but I'm really happy with the results. Fingers crossed there's no lifting! I went back 3 weeks later (there was no lifting after 3 weeks!!!) and the experience was even better! Lolo (the manager) is fantastic, Rose gave me possibly the best, most relaxing pedicure/ massage I've ever had, and once again, Mike gave me a gorgeous full-set mani!

EXTREMELY RUDE EMPLOYEES!!! I called to ask something about my upcoming appointment for that day…read moreand they immediately started yelling at me and hung up on me before I could even say anything. I have never been treated so disrespectfully. Don't waste your money here. They are awful.

Had a great time getting my nails done by Mia. They came out amazing and she was super fun to chat…read morewith!

I had been going here for YEARS but could not go back. The overall quality of the salon has gone…read moredownhill, not nearly as clean as it was years ago. It has been it a state of renovations for two months? Staff trying to use e-file on someone's foot, then your hand... no thanks!

Came back to get a pedicure from Annie on my day off. As always, she was very thorough and careful…read more The experience was very relaxing and I'm very happy with the quality of the service. This is the second time I've scheduled my appointment online the night before. Since I created the appointment after-hours, I received my confirmation around the time the store opened. It was a convenient way to make sure I was able to get the tech I wanted.

I got a full set of acrylic nails here, they turned out beautifully and exactly like my reference…read morephoto! My nail artist was Sandy, who took great care of me and kept checking in to make sure I liked how my nails were coming along at each step.

I've been going to Samantha for several years and she gets me right every time. She prides herself…read moreon healthy nail care as well as staying up to date on all the latest trends. It's always a pleasure coming to the shop for my bimonthly therapy sessions.

I always love my nails!!! Sam is THE best in the DMV. Great service and even better conversation…read more The environment is so comfortable and welcoming. #client4life

Beautiful work and timely. Penny did a great job and not a overpriced as neighborhood salons.read more

I hate writing bad reviews but had such a negative experience here. My nails are so ugly after…read morespending over two hours here, I seriously almost cried. I was shocked because of the good reviews and specifically was excited to work with David, who has great reviews here. Firstly, it's a rare treat for me to get my nails done because I'm a new mom. I came in with a grown-out BIAB manicure from a different salon and asked for a builder gel manicure with a cats eye design. David said this was ok and that he would do the builder gel, then another manicurist would do the cats eye. He started filing my nails and immediately cut them down to the quick even though I asked him to leave some length. He was super rough with the skin around my nails, which now looks worse than when I came in. Then the plan somehow changed and he started doing my cats eye design even though he said he didn't know how to. He insisted that a black gel base would make the color look better, even though I chose a light cats eye color. The result of this effort was that my nails looked like black buttons with chunky white glitter on them. He insisted that the gel and magnets were "not working" and that's why he couldn't get the cats eye to work. Then he suggested I simply leave with the black color, which looked awful and sooo different from what I picked. I asked to remove the black and he agreed, then suggested that I simply "come back tomorrow." At that point I had been there almost two hours with nothing to show for it so I just asked to do a basic gel color. This also took ages and was super messy. I had to ask him multiple times to clean off gel that spilled onto my skin, which is dangerous! Even after that, the manicure looks extremely sloppy and thick. He kept filing and filing my nails even after I pointed out that I was in pain. After over two hours, the results were terrible and they could tell I wasn't happy. The owner and David were defensive when I pointed out this was not what we agreed to. David even argued that it was my fault, saying that he could have served two customers in the time it took to do my nails. However, there were no other customers to serve--and I have zero control over how long it takes him to do things. I still left a full tip and paid for the service despite the awful experience and the fact that they somehow tried to blame me for the outcome. I had high hopes but will not be back.

I had a great experience at this nail salon! The first thing I noticed was how exceptionally clean…read moreeverything was. Unlike many salons, there wasn't a strong chemical smell, which made the experience so much more enjoyable. They have a huge selection of polish colors, the pricing is fair, and they even offer a complimentary drink with your service. The staff was incredibly kind and welcoming throughout my visit. The only small downside was that my nail technician didn't speak much English, so communication was a little difficult at times. That said, she was very sweet, did a great job, and I appreciated how hard she worked. Parking was easy with a nearby parking garage, making the whole visit convenient. Overall, I'd definitely recommend this salon and will be coming back!

Seats non vibrating/massaging…read more I came here to get a pedicure the day before attending a wedding. I got the regular saloon pedi which was $55 but was charged $60 due to them picking the color I wanted. Apparently that brand of polish dries quickly. The space is very clean and they have you wash hands before picking your color which I love. They also give you a welcome drink. I got a Bellini which tasted well. Their chairs don't have the massage feature like many other salons do but are comfortable. The $60 pedicure comes with a scrub, hot oil massage, a steam towel foot wrap. The nail tech didn't push me for additional services or to upgrade to gel at all which was so refreshing. The work was done relatively quickly and well. I'd come back here for a pedi if I need one asap. For fingernails, they only do regular and gel manis and not specialized services like dip powder or acrylics.