Good pics on Yelp, poor communication and treatment/ hospitality…read more. I called to schedule an appointment to ensure they had time for me and they answered yes. I walked in, was rushed to pick a color instead of greeted. Said I could grab some water, which was nice. The mumbling in Viet started as soon as I sat down, could really make you feel out of place. (Just because someone doesn't know the language doesn't mean they don't hear the tone and can pick up on context.) Cut me twice, apologized, and a couple other hiccups that I won't bother to mention. She lightened up throughout time, but I may have to give it a second thought before going again.. I still tipped well because the actual nails came out good. (My total ~$96.00)Not to my like, as she was not easy to tell what I wanted done. Lady came in right to the end of my service with an appointment, and needed to get acetone removed from her hands that lady doing my nails had wrapped in foil and said, "excuse me- can you--" (I'm sure her hands were either hurting or were uncomfortable), and lady doing my nails interrupted her loudly in front of the whole salon, to say she's almost done with me. I felt terrible for her since she had an appointment on top of that. The fact that there's a lot of competitors for you (Nova nails) should push you to improve in timing and care with how you talk to clients and be careful about what you say you can and can not do for a service. I'm still looking for a place that is both well at communicating with clients, and has the skill set for an awesome set. Please remember to treat people kindly. How you make someone feel is really important.

It shouldn't be this hard to get, and keep my nails done…read more Most of the nail technicians in here are (artistically) talented, however it's SO HARD to make an appointment. I have shared my concerns with the owner and asked her to implement an online scheduling system. She expressed reservations due to the fact that customers may not know what they want, booking one service online and then coming in expecting another. It's a shame to have such a valuable and sought-after product, but simultaneously making it so difficult for customers to get their hands on that product. Booking an appointment has become somewhat of a guessing game. I give them a date and a time of my desired appointment. They tell me that my preferred nail tech is not available, but NEVER say UNTIL WHEN. So I throw out another date. Same thing: Not available. On and on it goes. Instead of providing me with options (namely, telling me the next available date for my preferred nail tech, or other nail techs who have availability at that same day and time), they repeat what they don't have available, or ask me to blindly pick another nail tech that I've never worked with (I don't even know their names because I've never worked with them, so how can I be expected to pick them?). So I'm expected to be both psychic and memorize the roster of the staff here... Just to get an appointment?! In order to book appointments I had to call multiple times over multiple days until someone was able to give me enough information to book an appointment, reach out to the owner on Instagram, and even drive all the way to the nail salon.... JUST TO MAKE AN APPOINTMENT. I tried to make an appointment prior to the holidays before everything got booked up. Myself and another customer stood in line for at least 20 minutes in a practically empty nail salon while the owner's mother did someone's nails before she finally addressed us. Even then, she only handed us a register paper and told us to write down what services we wanted and when we wanted to come in, telling us that someone would call us to confirm (which never happened, by the way). We could have saved a lot of time if she had just asked us to do that and leave the paper on the counter while she finished her customer. After waiting 3 days, I finally called the salon and was told that they did not have my appointment request. Not surprising, given that it was scribbled on a piece of receipt paper that was given to me. Somebody probably threw away thinking that it was trash without following up. I tried to book my next two appointments to avoid this headache and was told that in order to book an appointment with my preferred nail tech, I now have to follow her on social media and DM her to try to book an appointment with her there. REALLY?! Instead of scraps of paper, or having to stalk somebody on Instagram, why not keep an old school appointment book, or even one online? It's really not that hard. These nail techs are also not great with time management. Many of my appointments have had to be rescheduled... For the middle of my work day. (Thank goodness for remote work) One of the (now former) nail techs completely forgot about my appointment and passed me off to somebody else without even acknowledging me or her oversight. Another nail tech pressured me into making an appointment earlier than I wanted, only for her to show up 45 minutes after the appointed time. No phone call, no update, no communication whatsoever. Just me sitting there wondering if this was another canceled appointment that they forgot to communicate to me. I say "another" because I had an appointment with the same technician that she canceled, but the salon did not leave me a message to let me know. The only way I found out is because I wanted to add something onto my existing appointment and when I called the salon, I was told that I no longer had an appointment because that person decided not to work that day. In addition to horrendous time management and the hoops you have to jump through to get an appointment, the nail retention is also poor... And ultimately that's why I chose to get my services done elsewhere. Like I said, artistically some of these nail techs do a good job, but in terms of actual quality of work... Not so much. I tried to make it work, because finding a new nail salon can be a pain. However, I started experiencing substantial lifting of my nails after practically every appointment. At one point, I even developed nail fungus under my acrylic, which one of the nail techs ignored completely and just covered with acrylic, and another who tried to tell me "That's not nail fungus, it's bacteria". Whatever it is, it's not supposed to be under my nails... And it wouldn't be if the work was done correctly. Aesthetically, this is one of the nicer looking nail salons in the area, but looks are deceiving. This salon presents a lot of challenges from a booking, customer service, and quality of work perspective.

Kelly was my nail tech. I received the best pedicure that I have had at this shop. The attention…read moregiven yo my cuticles was superb. The lavender scrub was outstanding. I will always request Kelly

This was my first time at Inspire Nail Bar, and I was disappointed. I came in for a pedicure and…read morewaited about 20 minutes before anyone helped me. The service felt very rushed. One person filed my nails quickly, then another person painted them just as fast. The polish was thick, had missed spots, and some of my toenails weren't even fully painted. There also wasn't a proper place to dry my toes afterward. Overall, it felt like they just wanted me in and out as quickly as possible instead of providing quality service.

I had an amazing experience in this nail salon it definitely was worth the wait and my nail tech…read moreRuby was amazing and the pedicure was worth it and I love that pedicure options are named after different drinks

The service here is quick and friendly! A good go to in the neighborhood and the area. During my…read morevisit, Tam did my fill in. She was helpful even when I couldn't pick a color and her square shape for my fill in was on point.

I've been searching for a new nail salon for a few months and have tried spa 1 a few times mostly…read moreout of convenience. The salon is spacious with 10-14 nail stations and about 10 pedicure chairs . There is a television showing mostly travel images and music is played. They do offer beverages during appointments. The last two visits (actually 3) have been less than pleasant. The nail technician does a good job, but the polishing could use some work, the sides of the nail are often missed as the painting is a straight line. The front desk and lack of punctuality with appointments is what is upsetting. An appointment before Christmas was not honored, in fact the technician was over 20 minutes late and nobody said anything, no acknowledgement that the technician was running behind or offer of water etc. I walked out. The woman who works and the desk chased me down and begged me to return. I had another commitment directly after so I said I would come back another day. That evening another person from the salon called me to apologize and offered a discount when I returned. The discount wasn't honored. Again during my last appointment the tech was late (15 minutes) and this was after an older gentlemen working the front desk called to ask me if I would be on time to appointment. Lastly, their prices are not posted and I feel they are quite expensive ($55 for an acrylic fill with gel polish). They charge an extra 4% if you use a credit card to pay. Pack your patience and make sure you know what you're being charged for before visiting this location.

Unable to keep polish from bleeding onto cuticles and opted to file with an Emory board. When asked…read morecould he simply (and less painfully) redo the area where the polish bled one other tech chimed in to further explain why the polish bled. I asked again, can you redo it? The other tech said yes. The person working on me started to speak another language. After further inspection, all of my toes have the same bleed. Rather than redo them all I opted not to have them all done. Is it really so hard to polish toes and not file off your cuticle beds to correct the mistake?

I've been coming to Yenifer for about a year. She always does a great job. She's very creative…read more Anytime I show her a design she executes it exactly the way I want. 10 out of 10 recommend!

From the owner: Our mission here at Yenifer Nails is to treat each and every client is our salon with professional…read morecare and respect, and most importantly, provide them with the best customer service. With the goal of ensuring the complete satisfaction or every client while offering knowledgeable and friendly service in a serene environment, we aim to offer your a place just for you! Our local customers always stop by and we are always booked, so make sure you book your appointment soon!

I stopped in for the first time a few weeks ago. I'd been going to Only Nails (next to Target) but…read morethe last few times, my nails started lifting after just a week and my shape looked a little wonky. I read a few reviews and took a chance with Mike. He did a great job! He did a thorough file down and fill in and the shape and design are exactly what I asked for. Cosmo is more expensive than Only Nails but I'm really happy with the results. Fingers crossed there's no lifting! I went back 3 weeks later (there was no lifting after 3 weeks!!!) and the experience was even better! Lolo (the manager) is fantastic, Rose gave me possibly the best, most relaxing pedicure/ massage I've ever had, and once again, Mike gave me a gorgeous full-set mani!

EXTREMELY RUDE EMPLOYEES!!! I called to ask something about my upcoming appointment for that day…read moreand they immediately started yelling at me and hung up on me before I could even say anything. I have never been treated so disrespectfully. Don't waste your money here. They are awful.

I've been going to Samantha for several years and she gets me right every time. She prides herself…read moreon healthy nail care as well as staying up to date on all the latest trends. It's always a pleasure coming to the shop for my bimonthly therapy sessions.

I always love my nails!!! Sam is THE best in the DMV. Great service and even better conversation…read more The environment is so comfortable and welcoming. #client4life

The world has become so sensitive now days. Not sure why they have low stars. They are good at what…read morethey do. My hands, toes, brows STAY on point. So what if they aren't the friendliest, they take care of what I need them to. Get over it people!

Would've been five stars rating. 1. I disliked how fast the…read moreboss was rushing, got cut twice. Nails aren't the same size. 2. I had gotten black French tips, I didn't realized that in the sunlight it looks faded like he should've put another coat on. 3. Man stole a tip from my card not seeing that I was tipping him cash. I'm really disappointed with that.

I always love coming by. Lisa and her team are always kind, efficient and caring. They are so…read morereliable and the customer service is great. I love how Lisa does my nails she truly skilled! The vibe is always welcoming and upbeat. Don't be put off because of how small the shop is, the quality and care is superb. Support small businesses!

Services were good the first couple time and then a steady significant decline. The ladies are nice…read morehowever they have no problem packing human bodies in their tiny space like sardines. The male nail tech seems disgruntled and is low vibrational. The last 3 times he did my nails they either chipped, smudged or 1 nail completed fell off. It's a shame because he has potential to be an excellent nail tech if he can put his ego to the side and learn how to serve his clients. After giving me a new nail set at my last fill in appointment he told me my next appointment will be a new set: I told him no way. They seem to view their clients as walking ATMs--it's an uncomfortable feeling: They constantly badger you to do new sets, gel mani-pedis or expensive "spa" pedicures even after you've told them specifically the kind of services you want/prefer--it's more "them" focused than client focused. Btw,I was never thanked for my $20-$25 tips --ever. This last appointment took the cake--nail tech dude nicked my skin with his super sharp nail tool and blamed MY skin for "growing too close to the nail". This happened after leaving me under the fan for 15 minutes while he enjoyed a phone conversation right in front of me--so I knew it was because he wasn't paying attention--he seems resentful of his customers and unhappy to do this kind of work. When I arrived for my appointment (no such thing really because they treat everyone as a walk-in) he and a young girl didn't move to seat me, I had to ask them if they were working today in order to mobilize them--mind you I was the only customer. That said, I won't be back. I'm big on customer service and positive energy and I pay well for it, but it's not to be found there.

I like to patronize minority business. I look for them specifically…read more I can't remember where I found out about this salon, but I'm glad that I did. Located in Capital Heights, at my first appointment, it was kind of hard to spot. Be aware of the parking, as some of the spots are assigned. Upon walking in, use the door on the right to access the nail salon. Appointments are made online, and Tenecia prefers that appointments are made at the half hour only. No problems there. Nice selection of colors to choose from, and the place is clean. I noticed that Tenecia takes the time to clean the bowl in between clients, which I totally dig. Also, she uses new new tools, like emery boards, and buffers for each person. My first appointment was a gel mani (with designs of course) and a pedi. Let me tell you, it was one of thee best pedicures that I have EVER had. She is absolutely excellent at what she does. I loved the gel manicure as well, because she actually does a manicure; you know soaks the hands, trims the cuticles, massage, and the like. She totally takes her time. My nails were shaped beautifully, and they actually grew! Woop! My only issue, is that my mani didn't last as long as I would have expected, but that could totally be me, because I'm super hard on my nails. Oh, another plus is that she totally accommodated me (in between clients) when I chipped my toe...see uber hard on my nails. No matter here though; because, my services were done well, and it is fairly priced. I will definitely be returning.

Today was my first time visiting this place. After reading the reviews, I knew I would need to…read moremake an appointment. Since slots fill up fast, I went ahead and booked for the rest of the year. I needed to find somewhere that was preferably black owned since the other place I found took entirely too long. The parking is very limited and the lot is kind of tight. There's a parking lot on the other side, so I parked there and walked the short distance over. The inside of the shop isn't very big. However, it wasn't crowded, so I think it wouldn't be a problem. Also I wasn't positive as to how to book nail designs, but Tenicia explained with no problem and now I know what to do when scheduling. Even with this, she was still able to accommodate me within my appointment time. I really appreciated that. I read a few reviews about Tenicia's attitude, but I didn't have an issue. She wasn't talkative, but I wasn't really looking for that. She came off as professional and cordial and that was perfectly acceptable in my book. I really enjoyed the service and the work was awesome. The work was fast, but high quality. After 10 long years, I think I found my spot. https://www.styleseat.com/teniciaingram?utm_campaign=email_profile_User