My computer suddenly stopped working. They were able to diagnose the problem in one day. It was corroded inside, so I ordered a new computer and dropped it off to them. They set it up for me, moved all my data over, and ran all the updates. I picked it up the next day! Very friendly service. Definitely my new go-to for PC help. read more

They researched and correctly diagnosed my odd computer issue - - a flickering laptop screen (which was Not a hardware issue but rather a software problem.) They do their homework, and I couldn't be more pleased with the results. read more

Love these guys! They know their stuff, have fast turnaround, answered our questions in language we could understand, and charged a reasonable price. Convenient location, too. read more

I went in to try and figure out what was wrong with my PC. Fortunately they figured out the issue, however they removed the cardboard inside the PC which I was using as an anti sag to prevent the motherboard and GPU from being damaged by the weight of the 9070xt. I would recommend to tell the people there that the insides of your computer should stay the way you brought it in unless it might conflict with the repair. Great service besides that! read more

The service at Aptos Computer Service is the best I have ever! Eric and his sons, actually listen and hear what you are saying. In no time the issues are corrected and for a very reasonable price. You just want to hug them when you walk out! In my opinion, quit wasting your time and money elsewhere. Sam Grote Santa Cruz, Ca read more

It was late afternoon on a Saturday and I was relieved that they picked up when I called them. My computer was being strangled to death by evil malware and I had an important zoom meeting scheduled. Erich was on the job immediately, connecting to my computer remotely and beginning to clear out the problems. I watched Erich's mouse clicking away and solving my dilemma. What a great, honest friend. In a few minutes I was up and running again and I realized once again how valuable a resource Aptos Computer Services is for me. Thank you guys. read more

Effective! Easy Fair Fast Excellent Service Courteous Timely Intelligent Value Experts Thanks Guys! read more

Jesse was knowledgeable and was able to diagnose my Dell laptop in the same day to replace hard drive and would use him again. Liked the fact that he is always open and responsive...BTW Veteran owned business read more

Just had a perfect experience with Eric at Aptos Computer Services. I am studying AI and needed a big bump in my RAM. I called Eric, he said he could do it today with the possibility of having it completed on Monday. Instead, Eric got it completed in a couple of hours. Super pleased and Aptos Computer Services will now be my definite go-to location for computer help. Bravo, Eric! read more

*Dsclosure* yes it's been over a year since I went in there. However, because especially of today, I am finally leaving my review for this place. I no longer live in Santa Cruz. I live very far away. I had my computer fixed there literally only because the letter P and the space bar were not working on my computer laptop Toshiba. the long haired ponytail gentleman said to do that he'd have to replace the whole keyboard and I agreed to it. It was gonna be less than $200. However, when I got my computer back without asking me, he said he went ahead and upgraded my ram which I never needed nor did I want. That being said my bill was $300. when I got home as I opened my computer, the left side under the main frame was loose. After two days of opening it about five times a piece of metal and two wires were completely sticking out. I called them and explain this and explained in detail that there is not a left screw holding in the main frame like there is on the right side. The gentleman seemed confused about this and said I could bring it to have them look at it like I mentioned I lived far away and it's not easy for me to get there so that's been frustrating to say the least. And yes today over a year later I happen to be driving through Santa Cruz to visit my dad in the hospital and I brought the computer and hoping they'd have good faith and look on my records to show that I was not lying and I said can you fix this and put in another screw on the left side obviously there's no screw because the little circle of black plastic hasn't even been penetrated like it is on the right side. the younger kid today said we don't touch anything that we've already worked on and I said again I know it's been over your butt brought it home. I called you to say this problem and I have not been able to use it quite uncaring and he replied that they won't fix it unless they replace the entire frame again, which is insane. I can go buy a brand new computer for $300 so that being said now I'm extra livid and I wish I left the review last year , but again, I tried to give them another chance to make it right and they didn't. I will never go again and I trust Best Buys and Geek Squad more. read more

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Knowledgeable, thorough, good listener, honest! Could you ask for anything more? They evaluated my computer due to issues with my email. They gave me an honest answer and didn't try to sell me something I didn't need. There prices are fair and I will be returning. read more

This is a great place for Computer service. Fast, Honest, and reasonable. I highly recommend their Service center. read more

James did a great job fixing my computer. Very nice, quick, and professional. I am relieved to have such a wonderful computer service in Aptos and I will definitely go back to them and recommend them to all my friends. read more

Complete rip off. Charge for work you do. I came here on the recommendation of a local Facebook group. The young men who work here seem capable but completely outlandish fee schedule to move data from one device to another. Disappointed. read more

This is a great local and family owned business. They know what they're doing and are super responsive. I have taken my laptop to them many times, and they always fix the problem. They are knowledgeable, communicative, and really know their stuff. For me, having them here in Aptos makes life in this area just that much sweeter. read more

I had a hard drive that crashed and I took it too Aptos computer services to see what if anything could be recovered. Unfortunately the shop couldn't access the drive. They sent it to a professional data recovery who couldn't access the data on the hard drive. I wasn't charged for anything or their time. They were really nice and professional. I would use their services again if needed. read more

My computer was compromised, and I took into Aptos computer Services. They were very friendly and serviced it very quickly and a reasonable price. I would recommend their services. read more

i am not a local resident but i am in town pretty often due to family living in the area , & have had to find a reliable computer repair business & have very dissatisfied with the service i've received until i found out about Aptos Computer Services , A family friend highly recommended them and thankfully they were the first ones who were able to take care of a serious issue with my computer where others had failed & still charge me . Eric the owner went above and beyond and couldn't have been nicer or more efficient,i had an urgent deadline for an important work situation & he literally stayed late and personally delivered my computer to my home , i trust them & im grateful that they stand behind there work !! read more

I am very happy with my experience here. I brought in a Macbook Air that needed to have the charging port replaced. They were courteous, prompt, professional, reasonably priced and best of all, relaxed about masks. (What follows is a bit of a rant because I am sick of all the craziness that 99% of business are putting up with and I wish there were more business's like this one) They clearly use logic and reason and understand that wearing a silly cloth mask does nothing to protect from a virus. They did not wear one and neither will I. If you feel the need to protect yourself, wear an N95 or just stay home. Pretending that cloth masks or bandanas, worn incorrectly in most cases, will save you and then requiring others to comply with the mandates of wannabe tyrants is just silly! Do some research people! We all have choices and I will only choose to do business with folks who understand what is at stake and will not compromise their values and fold to tyranny. I will gladly go out of my way and even pay top dollar to support a business who has the guts to stand by their values and for logic and reason. That is my kind of business. Rant over. Kudos to you A.C.S.! You have a new loyal customer and I will recommend you to anyone. Lane O. read more

Top Notch ! Took a new laptop with a reboot loop issue to these guys. Jesse and James provided very fast turn around at a very reasonable cost. Based on a conversation over the phone I chose to have them repair the laptop rather that waiting for warranty service and so glad that I did. So great to have doing business around here. read more

I was desperate to get my computer working again. When I brought my computer in today, James and Jesse, were great! They were patient, courteous, and carefully explained what the possible problems could be. They called me back the same day to come and pick it up! Their prices are quite reasonable. Using local experts instead of the big chains which wanted to send my computer to a third party for a diagnosis (2 week turn-around) is the way to go. I highly recommend Aptos Computer Services for their expertise, professionalism, quick services, reasonable prices, and courtesy. Thank you James and Jesse! read more

I had my laptop repaired by Aptos Computers and truly appreciate their thorough and efficient services.

The computer service company I had used before was unable to address a recent problem (after two visits) of my computer dramatically slowing down and freezing, so I took it to Aptos Computer Services. James diagnosed the problem and made the necessary repair. The problem has not recurred again and is performing as it did before the problem arose. I will definitely contact Aptos Computer Services should the need arise in the future. I recommend them. read more

Erich, and his team never fail to give the best service for my money. They have rebuilt two of my computers now, and they were very honest whether it was going to be worth rebuilding versus buying a new computer. I wouldn't consider them an inexpensive place, but dollar for dollar they are going to save you money over buying a new computer, and they will only fix yours if it is worth fixing! I brought my friend in, her computer was not fixable. Erich, went the extra mile of listening to her needs of a computer. Finding one for her online, (that was even on sale), and stocked in a local store. So she was able to pick up her replacement computer in one day. Speaking of one day, your computer repairs are often done in a day or two! So you do not have to be without yours for any length of time! I found Aptos Computer Services through my brother and nephew, who have been using Aptos Computer Services for all their computer business needs. I would recommend these guys over anyone we have here this side of the hills and more! Mary read more

Want your computer problem resolved quickly, well, and inexpensively? This trio of father and two sons is your answer--even worth traveling a bit. Always a pleasant and successful experience! read more

I've used Aptos Computer Services a few times, and I am always impressed with their level of knowledge and expertise. It's daunting to deal with a computer issue you cannot fix, but I always feel like I'm in safe hands when I request a service. They deliver their services on time and understand the necessity of needing your device on the weekend, so they make every effort to have the work done in a timely manner. If they have to order parts, they try to find the best deal for you and keep you notified of any changes. I feel very fortunate to have a service like this in my area and hope the community continues to support this business. read more

I've been using Erich and his team for over 7 years on custom builds that make my company function, and service all of our company fleet of beautiful custom computers that he personally built. Here is what I can tell you- the team will build custom computers specific to your exact needs, or fix anything in your existing computer that messes up. They've recused me countless times from a few water spills on laptops, hard drives and vide cards exploding, all while making sure all files are maintained. Plus they build me custom computers for my companies exact specifications and needs. This company is absolutely one of a kind and priceless to us. I wouldn't trust anyone else with my computers and am so grateful as a small business I have Erich and his team to back me up and be my computer service partner- they fix my computers quickly if I'm in a jam and then build them perfectly every time. 10/10 I'm so lucky to have them in my life. read more

I do workshops nationally, my computer went down on a Friday before I had to leave for a large workshop on next Monday. Erich, at Aptos Computer Services, went above and beyond to ensure that I had a fully functional computer. He was professional, helpful, and very reasonable in what he charged me. I highly recommend Aptos Computer Service. read more

Aptos Computer Services - Aptos Computer Service information. - Data Recovery Near Me - Aptos, California

Today we were relieved to discover Jesse at Aptos Computer Service on Soquel. Great service, along with clear explanations and useful applications. If you need small or extensive repair and explanations, do not hesitate to call 831-477-1234. It's a family business run by a vet and his family. read more

I am so happy with this computer shop. They are very quick and reasonably priced. A message popped up on my computer "Your computer is locked. Do not turn it off." I could not get it to move off that, so of course I turned it off and took it to Aptos Computer Services. It was repaired in 2 hours at a very reasonable cost. read more

I recently had a disastrous computer problem. I'm fairly knowledgeable but this was way beyond my abilities. Fortunately, I took it to Aptos Computer Services. It's a family owned and run business here and they really saved my bacon. Very helpful and knowledgeable, kept me updated on the progress and successfully saved everything. Thanks guys. read more

My computer was running very slow. I took it to Aptos Computer Services at about 1PM today and gave them approval to replace the hard drive when I dropped off my computer. They called at 4:30 to tell me it was ready to pick up. It runs faster now than it did when I first bought it. I highly recommend them for fast, great service. read more

I had a great customer service experience with them. They were efficient, very communicative and honest with me. James kept me informed and it was easy to pay them. I highly recommend them for their great service and technical knowledge. read more

Great service, great people, they's fixed/updated my computer several times. They work fast and give quality service

I previously had a miserable experience at a different repair store that claimed "it" was "amazing". The people at Aptos Computer where professional , courteous, reliable and very responsive, from calling me back later the same day I dropped off the computer(Friday) with a diagnosis ,Gave me a verbal quote and I received my old computer back(Tuesday ) (as opposed to 3 months with out a call)from the "amazing" repair shop) working beautifully and the final bid was below the verbal quote. I can't thank them enough between my experience with the other store and Aptos Computer Services.....night and day. If you have a computer issue, don't hesitate to contact them. Randy in Soquel read more

i love these guys. lynn who is the admin is a true professional. she listens communicates back to you her understanding of what it is YOU are looking for and communicates to Eric who is the owner and guru! the guy is a musician, technical guru and nice person. he is not one who tries to make you feel inferior. both folks at this small company are the real deals who you can trust. i have been disrespected and ripped off in the past at these computer repair small businesses.this company is the real deal. you may pay a few dollars more but who cares when you are getting PREMIUM SERVICES, barry read more

I highly recommend this company ! They are fast , reliable and reasonable! If your computer is in a funk he will know why ! You can count on them ! read more

Took my desktop to Eric just before I was going to throw it against the wall. He was able to diagnose the problem and get it fixed promptly for a very reasonable fee. Took the time to explain exactly what the problem had been in a language I could actually understand. A true Aptos gem now hidden in plain sight. read more

Eric is amazing. Ive taken 2 computers so far, both that were basically DEAD. He brought both my Studio Computer and an old laptop back from the dead, just when I was getting ready to throw them in the recycling can. My Studio computer got rebuilt and is now functioning better than ever. Not only that, but if something really minor is going on (like I cant figure out something like Audio / Speakers he has been able to help and SOLVE in 3 minutes over the phone, something I've struggled with all week long. Highly Recommend! (I'm going to be taking my husband's defunct computers to be brought back to life in the near future as well!) read more

My son built a PC, but had some issues. After speaking with Jessie on the phone, I brought it for him to assess. He called me later that day to discuss what needs to be done to repair it. His recommendation was to not fix it, rather let my son do it so that he can learn (which I totally support). He did not charge me since he didn't rebuild it, but gave me a very reasonable price quote if that's what we decided to do. He also included information about what my son did/didn't do and advice on how to correct it. Jessie was professional, knowledgeable, and extremely helpful. I absolutely recommend this place and would not hesitate to give them my business. read more