I used them in the past and I had an issue with the pump on my hot tub. So I gave them a call and…read moreset up an appointment. They confirmed the day before and then never showed up ? I called and left messages and text and they never responded. Terrible service

Daniel came over and found that my main board was fried and many parts of the tub were rusted out…read more It's 28 years old. He showed me which retrofit parts to buy (Balboa) on Amazon and came back promptly to repair the tub. He had to do quite a bit of mods and it took him the better part of six hours. Everything's back to working well. Great work. Thank you.

My old tub died after almost 20 years and it was time for a new one, I ended up at the Hot Tub…read moreWherehouse and I must say I did get a bit of sticker shock (to be expected after 20 years). The staff was friendly and Chet ended up helping me and answering all my questions. I looked at other manufacturers in the area and ended up back at the Hot Tub Wherehouse because the Caldera Spa's are top notch, the Hot Tub Wherehouse was the most friendly, knowledgeable and put up with my endless questions and to top it all off they offered the best price with everything I needed. I ended up ordering a Caldera Paradise Martinique Spa, the Hot Tub Wherehouse delivered it, got perfectly in place and now I enjoy it daily. Because the tub is new I've had some questions and let me tell you everyone (I'm sorry I forgot everyones names) but they have helped me every step along the way. Chet and staff do an absolutely terriffic job and I would recommend them highly!

The Hot Tub Warehouse has been servicing my Hot Tub for years. They are reliable and do an amazing…read morejob. I recently had my hot tub deep cleaned and refilled -it is so clean and perfect. I highly recommend this company. They know their stuff.

Michael and his team do a fabulous job on my pool/spa. He is responsive to my questions/issues in…read morea timely manner and communicates very effectively. I had an issue with water level and Michael was very proactive in getting it fixed. My pool has never looked so good.

After my last pool cleaner hired someone to help and take over his route. The service went down…read morehill. So I sent a request to clean co. They responded immediately and came out the same day to evaluate. Mike has been great . Texting to let me know that he on his way and when he's finished. Also his price is cheaper than the last person. I also appreciate his recommendation to maintain my pool.

Service was great and quick. found the leak right away. Christian is very good. Thank you.read more

christian and his partner Jennifer are both great , very good customer service to keep you update…read moreand the report is in detail . christian definitely is my fortune to find him from yelp after one after one trial and error lessons. Christian's knowledge and patience are amazing . Highly recommended recommand !

If you are looking for reliable and professional pool repairs in San Jose, I definitely recommend…read morechecking out JV Pool Solutions on Yelp. They transformed my pool from a green swamp into a clean, blue oasis!Speed: I called and got an appointment scheduled within 3 days.Work: They successfully fixed my broken pump filter and changed the gaskets.Result: Excellent, highly effective service that I completely trust.

Jesus returned my call, was responsive and arrived at my home in less than an hour. He was able to…read morequickly analyze my problem and put me on the path to correcting it. He is now my "go to" solution if I need any help. I highly recommend him. Thank you Jesus.

Very responsible, clear communication. More than 20 years of…read moreexperience, The owner is a know it all (in a good way)

Not dependable. Does not answer phone calls in a timely manner. And in the Spring of 2024 he came…read moreto fix our salt water pump. He said he would be back in a few days to fix a valve that he broke while he was trying to fix and it was over two weeks before he came back. Then I asked him to look at our in ground hot tub and he cut the lines to the hot tub in the pool house for some reason and left and never returned any of our phone calls!

Mario and his wife have been servicing the pool for more than three years now. They give honest and…read moregood service plus they are trustworthy. They let you know what needs to be done upfront and no beating around the bush. They don't charge a lot.

Mario diagnosed and fixed the electrical problem I was having with my pump. He also cleaned up some…read moreprevious problems from the work of other pool services. His work was outstanding and with a very reasonable price.

Victor has always done a great job servicing our pools throughout our company homes! And his prices…read moreare very reasonable. I would definitely recommend him, our pools always look great!!

What a great team. I needed a pool service quickly and this father and son team responded…read moreimmediately and promptly arrive to take care of both of pool and spa. Super friendly, reasonably priced, and very helpful. Highly recommend you contact Junior's first for all your pool service needs!

My pool turned into a swamp after I was away for two months over the summer. It was opaque…read moregreen/black with lots of mosquito larvae and brown clumps all over the top, and I had no idea how many dead bodies might be lying on the bottom (I was comforted by the thought that they'd probably be floating if there were any, but you never know). I worked on it for a few weeks myself with limited improvement, and I thought I was going to have to drain it because of the cyanuric acid level, but wanted a professional opinion. My old pool guy had retired. I called another service someone recommended, but they didn't reply. So I put out a Yelp request for quotes and received a couple nice replies almost immediately. I picked Pool Time because Jorge was able to come the next day (on the weekend) for a free consultation, and after looking at it he said he could get it clean it for a fair price over a couple weeks without having to drain it. Jorge went above and beyond to get it done. He had to do more visits than expected but was committed to doing whatever it took to get the pool clear at the quoted price. He always came when he said he would and was very easy-going and nice to work with. After a bunch of visits over a couple weeks (bringing another guy when necessary) and lots of hard work (vacuuming, chemicals, backwashing, multiple filter cleanings, brushing), the pool suddenly cleared up over two days as if by magic. I was skeptical that this pool would come clean without draining it, but he did it. I recommend Jorge at Pool Time because he is honest, friendly, responsive, and will do what he says. I opted to get ongoing pool service from him to make sure my pool stays clear over the next few months. I also like that he uses liquid chemicals instead of pucks, which I'm hoping will help keep the cyanuric acid down for a bit longer. Thanks Jorge!

too far to do business they said they were in the Bay Area…read moreand I requested service in San Jose

I just had Freedom Pool Service do a repair for me. As always, they are a pleasure to work with…read more Their staff is knowledgeable and takes the time to make sure you understand what needs to be done, what was done, how to maintain your system, etc. This time I had Alan and Jose come out to do the repair. I've also had Alex come out and he is fantastic as well. I needed to have a pump replaced and a part in my heater done. Not only did they diagnose it, but the guys also caught some problems and fix them proactively without an extra charge. They're scheduling system and payment system are automated and very efficient and easy to navigate. Appointments are made promptly and you were able to confirm from your phone. I highly recommend them. I've been using them for many many years and if I could give them a higher rating I would.

I have no idea how this company has a 4.9 rating. Their service is horrible. They dump way too much…read morechlorine and on several occasions we couldn't use the pool for several days. And they recently tried to sell us $1,000 of "parts" to fix the heater and it turns out it only needed an $18 part. Fortunately I got a second opinion from a more trustworthy company.