Update: I was contacted and we discussed all my concerns. They were quick to provide some chlorine…read moretablets and ensure that I was happy. I appreciated the communication and kindness! **************************************************** Overall happy because they kept my pool nice and clear. Communication could be much better. One visit, they removed my pool robot-vac and set it aside. The visit log just simply said "vacuum not working". It had just been working the day prior, so I took a look and it had a piece of mulch that caused it to seize up. Removed the debris, and it worked just fine. No big deal. On another visit, we noticed they did not put any chlorine tablets in the floater. It was just empty. A few days before their next visit, I put my own chlorine tablets in the floater. But when they did their weekly visit, I come home to find the floater set aside on the pool deck with NO tablets in it. My brand new tablets I had just put in the floater were just gone. The visit log said, "Need a new chlorine floater" It was an old floater so the "floor" of it fell out (but you could put it back and as long as you gently place it back in the pool, it held the tablets). I called them and left a voicemail describing how my tablets just disappeared because they decided the floater is no good. I said it would be helpful if they would at least leave 2-3 tablets for me so I can put them in a new floater. So that was annoying, and they didn't even call back. Finally, I had been planning to take over pool care on my own, so I later sent an email letting them know. I know they got the message because they didn't come, but it just would be nice to be acknowledged when customers call or email. Again, overall, they kept the pool clear, so I appreciate that much. If I could do half stars, I'd say 3.5 out of 5. Keep in mind that while they empty baskets (including the one at your pool equipment), you (or someone) still needs to clean the filter once in a while. This helps your filter last longer and do a more efficient job.

Called them for service. Uses answering service. They did not call back after 2 days.read more

This company is absolutely as good as it gets! I am not proud of it, but, I am not the easiest…read morecustomer to get along with. The folks at Pool Troppers have always been up for challenge. They have gone so far above and beyond for me so many times it is hard to narrow done specific examples. My pool and equipment are old and I'm cheap- it's a terrible combination. I have been so very fortunate. Ludwig, Orlando and Kenneth have saved the day for me-with a smile-more than once! You can also be this fortunate give them a call quickly and set up scheduled service. You won't regret it.

We were loyal POOL Troopers customers for over five years -- year-round service -- and genuinely…read moreloved our experience for most of that time. Our previous technician was exceptional: professional, kind, and even brought treats and tennis balls for our dogs. We called the company more than once just to praise him. That's the kind of customer relationship that earns long-term loyalty. Unfortunately, the past few months marked a sharp decline. A recent fill-in technician was at our home for 21 minutes -- and our cameras showed she spent at least 5 of those sitting in her car. She left debris in the pool and a pool noodle blocking the drain. When we called to report it, we were told an area manager would follow up. He did call -- but the conversation felt combative from the start. He led with GPS data as though we were disputing the visit rather than the quality of it, made excuses for the drain issue, and left us feeling like we were the problem. That's not how you speak to a five-year customer raising a legitimate concern. This week our pool pump stopped working. We called POOL Troopers and were told there's a $150 diagnostic fee -- non-refundable, even if they perform the repair. My husband noted that had never been the policy in our experience and asked to speak with a supervisor. We were told the same area manager would call us back. We called another company instead. They offered a free estimate and came the same day. We're canceling our service. Not over one bad visit -- but because the response to that visit showed us that the company we trusted for five years no longer values the customers who stayed with them. That's a shame, because the people who made us loyal in the first place genuinely deserved better representation.

professional shows up on schedule…read more complete s commitment sends report with pictures grateful

Informative and addressed all concerns. Great service with a smile. Kinda a perfectionist - which…read moreis great. Love the weekly updates on your pool and service quality.

These guys are great they accommodate to your needs. The pool is always clean as well as the…read morefilter. We highly recommend Pooh bear.

From the owner: Reliable and affordable pool care services. Skimming,…read moreBrushing, Vacuuming, Filter Cleanings, Chemical Balance, Green to Cleans. Monthly Flat Rates. No contracts. Veteran Owned, Solid Work Ethic, Responsive, Attention to Detail. Service Zip Codes; 33603, 33604, 33612, 33613, 33614, 33615, 33618, 33624, 33625, 33626, & 33634.

I cannot recommend Cameron enough! When I moved into my new home a year ago, the pool was…read moreabsolutely disgusting, a thick green swamp. Within a short time, he completely transformed it into a crystal-clear, sparkling oasis at an affordable price. He has taken care of every pool need I've had over the past 12 months with professionalism and ease. If you want someone who truly delivers, call Cameron!

Cameron has been very responsive and helped me out when my previous pool cleaning company had an…read moreinexperienced tech that did not know what he was doing, totally oversalted and unbalanced my salt water pool. I was happy to move my Business to Clear Waters and appreciate Cameron's professionalism and response time.

Ethan, with Blue Wave Pool service has been providing outstanding services for our home for several…read moreyears. We were thrilled to find that he now offers custom pool care and cleaning. The level of service offered is unmatched. Maintaining a pool is a challenge given Florida rain and weather, but Blue Wave is able to achieve a sparkling result. Sure you can do it yourself, but pool care goes beyond a vacuum and brush. The chemical balance and water level all impact your end results and Blue Wave makes sure you are set up for success. If you are in need of pool service, you won't be satisfied unless you call Blue Wave first!!! It's a great value for a fair price and a professional service when service is so hard to find.

Very timely communication, showed up on time as expected and extremely professional. Highly…read morerecommend you trust them with your business!

Waterboyz Pool Service, Vinny, has been taking care of my pool in Seminole for several years now…read more Consistent and thorough. He is like clockwork and spends the time it takes to keep my water perfect. They test the water every time and add salt when needed. I have never had any issues and would highly recommend them. Not sure if they are taking new accounts. They are not the cheapest, but worth what they charge.

I live out of state and made a couple calls to get help installing a pool filter in a rental…read moreproperty. Even though we are not in the service area the gentleman provided us with a lot of helpful information. Thank you!

We've been using Swimly for a while now and have been really happy with them. Eve is consistent,…read moreshow ups when she says she will, and does a thorough job each visit. Our pool stays clean and balanced, and if there's ever an issue, she points it out right away instead of letting it turn into a bigger problem. Definitely recommend if you want a reliable pool service without the headache. :)

Awesome job keeping the pool ready to swim all year long! Great value for the price and very…read morereliable.

Hired Drew for our pool service over a year ago, and the service is fantastic and pool always looks…read moregreat. Thanks Drew!

Reviews are all 5 for Drew for his business. SO happy I found his startup on Yelp! It is the…read moremost reliable and I don't use any other. More later.