They showed up in the rain to fix the filter. Once they put your name on the schedule they will…read moreshow up, even if it's a couple days later. They work you into their busy schedule, but they do show up. The pool is the best it's ever looked.

Didn't follow up with my pool. Was blown off & never followed up with original plan. Tried to over…read moreprice repairs & then just stopped coming. Work was sub par & unreliable. The picture in the pressure gauge that was cross threaded. So I will never use this service again. Have wonderful day UPDATE!!!!!!!! Having issue with pool all summer & found out Pristine pools installed the wrong valve, they installed one for sand filter. So I not only paid them for crappy work but it was completely wrong part. Ruined my new filter.

Beware this horrific Lucky Duck Pool Services company, pure scam company.., this company set out…read morejust to steal people's money! I signed the maintenance contract with Lucky duck pool company on June/13/2025 to clean my swimming pool every week my house in City of Clearlake for $216.49 per month and I already paid them $216.49 up front as the company requested and June /17/2025 they come to my house to start cleaning the pool and then they requested another $270.60 to clean the pool at the beginning which I also paid up front already as they requested ....they took from me around over $487 to clean the pool every week now after 3 weeks my pool get so dirty and so green ! now I am so super upset and super angry about this scam situation.. this company took my money and did not do anything for last 3 weeks ... they actually stealing people's money not provide any good services! All bull shits This Lucky duck company so crooked, pure scam ! And I ask them to refund my money and they refused to refund...so I have to dispute with my bank credit card . This Lucky duck pool company is so crooked, totally nightmare for me Here I attached the picture of the beginning June/13/2025 my pool conditions was clean before I signed the contract with them for cleaning weekly And I also included the pictures of the pool right now after 3,weeks ...so freaking dirty and so green so much algae I also attached the two charges that I paid them on June/13/2025 for $216.49 and June/17/2025 $270.60 and after 3 weeks the pool are so dirty, so green with a lot of algae So shocking! Just pure horrible experiences with this scam company Stay far away from Lucky Duck pool company and their 5 stars on review... all Fake ... on Google website all their fake reviews happened within 2 months by their crooked friends and crooked relatives Just do not believe their FAKE 5 stars reviews! All bull shits , lies and lies! Beware this scam Lucky duck pool company I wish the Yelp can have zero star so I can give them zero star This is a real review from me the real unlucky customer from this bull shits Lucky duck pool company Just pure nightmare My name is Dr Kevin Vu My cell phone is 832-766-0646 cell Anybody have any questions about this horrific scam Lucky duck pool company please feel free to call me Truly Dr Kevin Vu

I had a pump on a fountain replaced and they also replaced the pump seal kit. The photo they sent…read moreright after the repair showed water under the unit. Makes sense, being they were working on it. Four months later, when we happened to be in the area it is hidden, we noticed water under the motor. Now instead of repairing the bad gasket, they want to charge a "diagnostic fee". This should have been under the 1 year warranty of the pump motor repair. Don't use this company. Anyone who charges a non refundable diagostic fee is a bit sketchy. Not honoring the leak on the area they repaired after four months is dishonest. I wouldn't use this company. To respond to the owner's response. Their photo never showed that there wasn't a leak after the repair. As they admit, they took it while the concrete was wet! They required the seals be replaced at the time the pump was replaced. Being the pump is in a screened location, it would be difficult to notice if there was water leaking from the replaced seal. One year would of been a reasonable warranty on this work. If the seals fail, the pump will as well. It is their right not to warranty this, but customers should think twice before selecting this company. Lastly, it is NOT "industry standard" to charge a diagnostic fee that is forfeited if you don't use their company. Most give an estimate as a courtesy to earn your business.

A very reliable pool service company. Always available when we call for help. Our pool is very…read moremaintained by them and the pricing is very reasonable.

QPS has been doing a good job taking care of us. As any pool service goes, keeping a pool…read moreoperating well and balanced is expensive. But the technician that takes care of us does a great job and takes pride in the work he does. Our salt water pool is always sparkling clean and the water chemistry is spot on! I wish I could remember our technicians name; he's great!

I had Sweetwater Pools come out to the house today for some repair items on the Polaris not working…read moreand our Pool Heater not working. Chris Porter was phenomenal in his Customer Service and Knowledge and took the time to explain what was wrong and got everything working again. You can tell immediately that Chris has years of experience in Pool maintenance and repairs and truly cares for this customers. I highly recommend Sweetwater Pools and Chris Porter !!

This company has nothing but unprofessional staff. This is a message I received after rejecting one…read moreof the life guards who felt comfortable enough to ask for my contact number and recited how he memorized every time I had come to the pool and what I had been doing when being there. After doing so the staff decided to utilize the personal information we are meant to write down for whatever reason it is that the company states to be to begin harassing me on our Nextdoor app direct messages. When contacting the head of the company they continued to try to downplay the issue as if this is something they are okay with along the use of vulgar language talking about the "skinny b!tches" who come to the pool. Such an incredibly unprofessional company and management. Genuinely so horrible

We recently had our swimming pool redone with Confident Pools. We had all tile, grout, and surface…read morecompletely replaced. Scott, Terry, Gabby, and everyone who was involved in this endeavor COULD NOT HAVE BEEN BETTER!!!! Everything that we were told would happen, happened exactly as described. There were no delays and the crews could not have been any better. We could not recommend these folks any higher, and we will be using them for monthly services that were just too good to turn down. Our pool looks brand new again! Thanks again to everyone! Mickey, Larry, and Ace

Fantastic people in this company. I used them for over five years, every week, and cannot say…read moreenough good things about Celeste (owner) and every person from Confident Pools that ever came to my house. They are surprisingly honest, provide a fair price from the very beginning, really communicate with you, and do exactly what they say they are going to do. Confident Pools has been around a long time in this area. In fact, if you ask the veterans at Leslie's Pool they will recommend Confident Pools--I know they do because the Gulf Freeway Leslie's are the one's that recommended them to me seven years ago when I moved to this area. They spoke extremely highly of them, and I could tell they meant it. I dealt with two other pool companies before I found Confident Pools. The first pool company stained my pool walls black--permanently stained my pool walls black and then never again responded to any of my phone calls or emails. Nightmare. Confident pools came and acid washed my entire pool back to white to repair the damage. Good people at Confident Pools.

Unfortunately this owner's son uses his mother's company to lure customer's in due to her good…read morerating. I would feel for her..but unfortunately she's entirely aware of this situation. 1st situation speaking with Nellie- we asked if she knew Arturo's issue and she immediately hung up. It wasn't until we got in contact with someone else that she admitted this was an ongoing issue and that she would help fix what her son had done. She then GHOSTED us. Do not work with Arturo directly. His work is not remotely up to code and he's never finished the work even months later. He has essentially run off with $30,000. The mother is apparently phenomenal to work with- but Arturo CANNOT be trusted. He falsely advertised that this was his company.

They did an acid wash in my pool months ago. Totally recommend them, fast job. The pool looks like…read morenew again.

After dealing with 4-5 other pool service companies, I finally hit a homer with Blue Wave…read more My previous pool service companies did fine in the beginning, but eventually became erratic in showing up - but they sure as hell kept drafting my account! My pool looked terrible, and when they did show up, they were there all of 5 min. Dropped some tabs in the skimmer and whoosh...gone. No brushing the walls or skimming or vacuuming. I called Jose and although he was very busy, agreed to come over and take me on as a customer. He came over several times in the first month - had to replace the filter grids, gaskets and get everything just right.....now the pool is functioning great, looks great! I highly recommend Jose and Blue Wave.

Got cussed out by one of their workers And before initial…read moreappointment , guy calls me at 1:40 am Saturday You can do better

Beryl did a number on our back yard. Turned our pool into the Black Lagoon. A friend recommended…read morePayless Pools. "Pool Hand Luke" came out right away and did a fantastic job, no easy feat. (See before and after pics, below) Mind you, we have always managed our pool ourselves and accepting help was hard! But Luke's estimate was so reasonable we asked him to get started on the spot. It required a few days for the water to clear...branches and leaves removed, mass quantities of mud vacuumed, chemicals balanced, filters cleaned. He came back each morning to make sure it stabilized. I'm so thankful to be back swimming in our happy place, and I feel like we've found a new friend we can depend on whenever help is needed. Please call "Pool Hand Luke!!!"

Luke with Payless Pools is a pro. I appreciate the value, experience, diligent and consistently…read morehigh service Payless Pools provides in helping maintain my pool and keep it crystal clear and balanced. I am glad I can count on Payless Pools. Highly recommend.