Nelson Tile - Review of Kitchen Countertop Installation…read more We worked directly with Chris Nelson, owner of Nelson Tile, for the installation of new quartz kitchen countertops. Our experience raised serious concerns about both workmanship and professionalism. Installation Issues From the start, Chris incorrectly measured the backsplash, resulting in a two-piece installation rather than a single seamless slab. He claimed the transition would be unnoticeable -- the photos tell a different story. One piece is already pulling away from the wall. Other reviews describe Chris as skilled with laser measuring, but that was not our experience. The visual difference between a single slab and a seamed installation is significant, and Chris offered neither a solution nor any cost reduction for this error. Material Quality Chris purchased the material from a distributor he admitted does little business with. Within just three months, we noticed significant chipping on both the edges and countertop surfaces. Chris sent his brother-in-law to repair the chips with filler. He acknowledged this was unusual and said he had seen it once before with another client, categorizing it as faulty material -- yet when we raised our concerns, he simply accused us of being hard on the countertops. For context, we replaced 15-year-old laminate countertops that had zero marks or chips. Over the following 18 months, we continued to experience additional chipping, hundreds of scratches, and pitting across the entire countertop surface. We eventually switched to plastic plates out of concern that any ceramic or glass contact would cause further damage (see photos). Attempted Resolution I had Chris return to the house. It was clear he was reluctant to acknowledge faulty material, but after some pressure he agreed to have the distributor conduct an on-site inspection. The distributor was professional, photographed the damage, and reviewed it with his team. The following week, I received an email from Chris stating that the distributor had agreed to provide a replacement slab at no material cost -- but Chris quoted $6,500 for installation, excluded sink removal and reinstallation, disclaimed responsibility for any damage to finishes, appliances, or cabinets, and required that we agree not to post any negative public statements or reviews about Nelson Tile. Summary Based on our experience and the lack of professional accountability, we strongly recommend considering alternative companies. When you invest thousands of dollars in a kitchen remodel, you should expect quality materials and skilled installation. Unfortunately, neither was delivered in our experience with Chris Nelson. We will have the replacement material completed by a different installer.

Terrible experience - buyer beware. This company cares about one thing - getting your money and a…read morelot of it. They could give a hoot less about quality, craftsmanship, nor client relationships. So many things went wrong on our project - it would take pages and pages to list but some of the most important problems include: - failing to follow the plan laid out clearly in the paperwork to the extent that they had fish our remnants out of the trash to finish the job (this was admitted to us by their manufacturing tech) - damaging our countertops prior to installation which was confirmed by the company that make the slab and refusing any form of compensation for their error - charging us for something their sales person told us they could do but ultimately could not - blaming us or our contractor for a lost palette of tile that ultimately when I applied pressure they found in their own warehouse I could go on and on and on. When approached about the problems the owners were defensive and rude. I will never use this company again and our neighbors who used their contracting service had a similar experience. I agree with Victor M. Buyer beware....this company could care less about quality or customer satsifaction.

Bid was $1000 less than the competition, but the guy who showed up was kind of a slob and didn't…read moreoffer me any interesting value

Just had Superior Garage Floors turn my garage into a gem !! If you want to feel great about…read morehanging out in your garage have them do there magic. Stan Morgan and his crew are amazing. Great to work with, good communication. I know from experience that he stands behind his work 100% !! I am in a service business and have heard great things about him for years!! Schedule with him with confidence you will be glad you did!! I would give him 10 stars if I could. Highly Recommend!!

Have had a great experience over the last several years but they raised their price drastically…read more There is so many other competitors who are willing to work with you on price and do just as good of job. Sadly they lost a long time customer .

Our appointment was fir 8:25. Marcus rang the doorbell at 8:25. We have rather large patio doors…read morethat had a year's worth of dirt and grime on the outside and our dog's nose prints on the inside. After the windows were cleaned, it is like there is no glass there. Excellent job. I highly recommend this company for window cleaning. I will be setting an appointment for gutter cleaning later in the spring.

Way overpriced ....final price different than quote due to incorrect square footage estimate…read more Crew was friendly ! They weren't planning to clean the main trunk duct underneath house! Had to insist on it so they had to come back a second day. Complained about heat exchangers being under house. Never disconnected the dryer to access vent behind dryer. Had to ask for before and after pics! Owner was difficult! Sorry I used this company!

AVOID - high price, terrible service. 1) First time didn't…read moreconnect the dryer - had to have them come back and did not complete all services that were promised. 2) Came back to confirm the work was done, but crumpled the dryer vent upon reconnecting - had to disconnect, fix the vent and reconnect. 3) Promised to install a vent cap on the outside but didn't do that upon repeated requests. They were the highest price of the 3 that I obtained estimates, however, they promised to install a vent cap. It takes a long ladder so I was willing to pay the premium. Terrible quality and dishonest.

I've used codr several times, and as an insurance agent i worked with them all. Great company!read more

Great service and knowledge helping navigate the insurance process. I would recommend them to…read moreanyone going through any unexpected disaster in, or to their home

Just a quick shout-out to Chris and Keith at Central Oregon Gutters for doing a great job with…read morerepairing and readjusting my gutters and downspouts. I was in a bit of a time crunch to get the job done, and they were able to get the work done quickly. They even made suggestions to remove one downspout, move two more away from the front of the house, and fix another. All things I would have never considered. The end result is a more stealthy and cleaner-looking gutter system. I am very happy with the work and highly recommend them. Thanks, guys.

Will not return calls for leaks, low points, and joint issues. I'm not impressed with their…read morewillingness to hold up their 100% satisfaction guarantee. Not looking for a refund all I was asking was assistance in fixing and addressing the trouble spots. Sucks because I was so happy with the install, but obviously could care less about maintaining customer relations.

It all started with my parent's house I needed to sell. My dad and I winterized the home in winter…read morefor their out-of-town trip. When I turned on the water to ready the house for sale in July of the following year, my realtor discovered a water leak. I asked the realtor for advice and got someone to clear out the damaged flooring, etc. We got someone in there but it didn't look like a lot of care was taken. When I was in contact with my insurance company he gave me a list of preferred vendors that he regularly works with. PS., he had never heard of the original demo team (not a surprise). Summit was on this list and ready to aid me in restoring the home to be even better than it was before. They came and did a walk-through and gave me a quotation which seemed reasonable considering the damage to the primary suite bathroom and bedroom. I decided to upgrade the flooring from the original carpeting and had them put in vinyl plank which looked great. Cody was our project manager and he did a great job of keeping me updated considering I was managing this project from a distance as I still had my own house, job, etc., to consider. I worked with Lonnie, Robbie, and Donovan and they were all very helpful and were careful to minimize disruption as I was still working on some things within the house. I appreciated that they cleaned up after themselves (I mean everyone should) but they took care to do that and I was really pleased with the end result. Cody came and did a final walk-through and gave me the invoice. It was really nice to know that it was done and that I could move forward with my project. I hope to not have a need for restoration but if I do I will go to them again. They have workers throughout Oregon and into Washington so I would definitely recommend them.

I had an extremely positive experience with the restoration and demolition team at Summit. We had…read morea leaky dishwasher that damaged our wood floors. We are working with insurance and they have wonderful communication helping us with those claims. When it came to the demo Mickey was so nice. He kept my kitchen, while doing the demo so very clean and made the process feel much less overwhelming by having very little disarray. Not only did they help dry out our damaged area they checked for damage in surrounding areas. Mickey was Extremely thorough and so far this process has been great.

In less than 3 years concrete curbing has deteriorated in many areas. I have called this business…read more12 times and have NEVER received a response. This issue appears to be a bad batch of concrete which is not our fault. There were other issues with them that we overlooked but this is a major issue and that at least calls for a return call. Based on their lack of following up on our complaint I would recommend not using them.

I wanted to give Troy Bowen of B2 Concrete Construction a huge shout out for doing such a great job…read morein designing and executing our shed pad and pathway and 2 steps to match patio aggregate. Looks beautiful and efficiently cleaned up all the mess. Thanks, Troy!!! Kirby