Outstanding service! Jay was very professional and made sure to get the job done as quickly as…read morepossible:)

Outstanding service from a small but very capable company. Jay quickly resolved my pool pump leak…read moreand offered some free advice on avoiding this problem next year. On time and extremely professional. Can't say enough good things about Jay and the service. I will definitely call Splash Pool Solutions next time I have a pool problem. Highly recommend you do the same!

Hello Legacy Pools has serviced our pool for several years…read morenow. From keeping the water clear to Pool pumps and Salt Systems to our New Liner. Great Service on time every time. Thanks Steve B

From the owner: We are excited to announce the expansion of new construction pool builds alongside our services of…read morevinyl liner replacement, safety covers, repairs, system upgrades and maintenance. Legacy Pools is family locally owned and operated by Brian Maine and was founded by Ron Maine in 2006.

Mark and his team (Logan and Zander) were great. They got the pool opened up, provided instructions…read moreon what to do until their return to vacuum the algae...etc. Pricing was fair and service was excellent. The dogs are happy to cruise around the water again! Thanks Mark!

Mark has been servicing my pool and equipment for two years now. He's performed filter work, pump…read morereplacements, openings and closings and has always showed up with a smile on his face. Mark is well versed in this field and his prices are competitive! Mark is easy to get in touch with and has usually been able to come out within 72 hours depending on availability. Highly recommend using Your Pool Doctors!

Can't say enough about Danny who serviced our pool. We were not able to get the pool clear for the…read morefirst time in years. Danny came exactly when promised and did just that for a surprisingly reasonable price. We will be using him for all of our pool needs in the future including openings and closings. Highly recommend!

Fast response. Scheduling was easy. Great work with a fair price. Will definitely call again for…read moremy next pool repair. Thank you Danny!

Anytime I have a pool issue these are the guys I call. They're extremely knowledgeable, and don't…read moremess you around. There's no sense that you're being taken advantage of because you aren't. The last time they came out they replaced some plumbing for me and were in and out without a fuss, answered some unrelated questions for me with an impressive enthusiasm. Pricing is always fair.

We bought a house with an older unground pool knowing that over the next few years it would need a…read moregood bit of "freshening up" Our first experience with fox pools was when we discovered we had a water leak from our pool pump. We had seen the fox pools vans around and decided to give them a call (07/2022). Fox came out within 24 hours and replaced our shaft seal and impeller and the leak was fixed. They totally could have taken advantage of new pool owners and tried to upswell us a whole new pump but they were honest and only fixed what needed to be fixed. The technicians were on time, very quick and knowledgeable. Also, fox pools texts you a link when they are on the way and you can see when the technician is on the way, when they are complete with the repair and when your invoice is ready. Think like the dominos pizza tracker! Very nice feature as we are sometimes not home when they come for service. Fast forward to the end of the season (11/2022) the motor for the pool pump went out (I tried replacing the start capacitor but still no good) the motor and pump assembly looked pretty old so I contacted fox pools and they recommended to only replace the electrical motor side as the water pump side more than likely still has a good bit of life left in it. Their recommendation saved us several hundred dollars. And to this day the pump is running great. Our the next summer after replacing the motor (06/2023) we went to open the pool and we were not getting the water clarity we were used to. Knowing that we had lived in the house for two years now and who knows when the previous homeowners had the sand changed out we decided it was time to have the sand changed out in our Hayward sand filter. Fox pools came in cheaper than other pool companies in the area and with their great work and communication we went ahead and got on their books. They were out in a few days and changed out the sand and inspected the laterals, they were very quick with the work and after that it was back to crystal clear water. Fast forward again this time to this week (10/23). Fox replaced our tattered old water bag tarp cover with a GLI promesh cover. Price was fair, turn around time was great and it looks fantastic. They also closed and winterized our pool at the same time. I'm shocked how efficient they are. Had the pool closed and new safety cover installed in about an hour and a half. In conclusion, Fox Pools is an honest, reliable and professional pool service who will take great care of your pool.

My liner is stunning. The install was perfect! Do not sleep on using a private company that is…read morelocally owned. Very happy with the results.

Great service. Friendly and informative and honest! We had our DE filter cleaned. Reasonable price…read moreand availability especially this time of year! Small owned business to support!

Called when I was having issues with my Pool and they were extremely kind and helpful. Provided…read moreinformation over the phone and we're willing to make the drive all the way out to Chesapeake to help me with my Pool. Extremely kind and knowledgeable people highly recommend.

I spent over $400 with Sunrise Pools & Spas for two service visits, and my hot tub is still…read moreleaking. Nothing has been repaired or resolved. Because they charge $125 per hour, I was especially disappointed by how slowly the technician worked. After all that time and money, he still could not identify or fix the problem--and he left a mess behind for me to clean up. They then promised to return by 6:00 p.m., only to text me at 5:30 saying they could not make it and would come Saturday instead. I called to confirm Saturday's arrival time, but no one answered. My text was read and ignored. Saturday came, and they never showed up or contacted me at all. Their website claims they value professionalism, integrity, transparent communication, and customer satisfaction, but that has not been my experience. Two visits, over $400 paid, a last-minute cancellation, an ignored message, and now a complete no-show--and my hot tub is still leaking. I would not recommend Sunrise Pools & Spas based on the poor workmanship, unreliable scheduling, and lack of communication I experienced.

Great service by staff today. Had a girl training and her knowledge wasn't all there but store…read moremanger was on top of it teaching her as he taught us. They did not miss a beat. Not one customer had to wait. Thank you Leslies on tidewater for always knowing exactly what to do.

I began to use Leslie's product in which did not work, I had them test the water on 3 to 4…read moredifferent occasions, with negative results on a clean pool. A staff member stated to me that I was considered an anomaly in which the products were not working. I wanted my kid to enjoy a swimming pool in which now I see the cost-effectiveness of just having a membership at your local recreation center. Total spent around $300 dollars. Recreation Family Membership Cost: $265 dollars. Goodbye Pool.

No I don't recommend them! Came to give me an estimate on some pool work and no one was home…read more Didn't call to let me know what time he was coming. My neighbor call me & informed me that a guy was searching my property & tried to steal my dog from inside of his house.

Matt was the only pool tech out of the 3 I tried who responded consistently. After another company…read moredetermined that the liner on our large above ground pool was torn and would need to be replaced, I was unable to get a hold of them to do the work. I found Matt on Yelp, and he came out in the dark a couple days later to measure the size I would need. He showed me where to order the right liner to be sent to me, then came out and spent most of a Sunday installing it. He gave me instructions to replace a portion of the filter line, and stayed available to me via text until I got that fixed successfully. Growing up in a family that owned a small business, I can easily recognize good service, and that is exactly what I got from Ahoy.

Disappeared after initial payment. Worst company EVER. Do not hire. I repeat, DO NOT HIRE…read more Different crew showed up every time- if and when they showed up at all. Owner showed up maybe 3 times over a span of what was promised to take 4 months? Spanned over 8, until we fired them and they still wanted more money. Should be renamed pool Farce

A 1 star review is too generous. We hired Pool Force at the beginning of the year to design and…read morebuild an inground vinyl pool with concrete decking and a pavilion. Our contract end date was July 24 and we still have yet to make our last payment to the company. To start - communication from the owner is non-existent. Not once did we have a project manager meet with me or visit our property. For 2-3 weeks after excavation started, I could not get a hold of anyone at the company via phone or email. They dumped tons of gravel in our street without notice and we were cited by the city during this time as well. Second - We have a generous side yard with ample space for equipment, materials, etc to be left. We assumed and prepared to have our yard tore up BUT we did not plan for them also destroying our neighbors yard, dumping gravel in her flower beds, accidentally spraying concrete on her house, and damaging her gate and fence beyond repair. Third - During the liner installation, it was ripped in 2 places. At this point, we were already past our scheduled completion date and I asked them to just patch the holes and give us a discount equal to a new liner instead of starting over. Once we filled the pool up, a few days went by and the steps began the settle. Walking through the shallow end felt like walking on sand in some spots and sure enough, there were divots and craters that started showing up. I alerted the company and they drained the pool, pulled the liner back to fix the floor, and refilled it (hello extra water bill). The pool is now worse than it was before it was drained. The pictures attached (on Google review) are its end state...does this look like a $65k pool to you? Finally after a nearly 3 month delay for no apparent reason and cold weather, the pool is finally complete. I received the final invoice and was less than thrilled at the discount given for the damaged pool floor and liner and there was no remedy offered for the damage to the neighbor's property. *side note* - At some point during the installation, the company owner asked if we wanted Wi-Fi/remote functionality on our pump equipment. I said sure, if there's no additional charge, and thought nothing else of it. I asked for them to make it right by giving us an appropriate discount, and instead the owner brought up how he "upgraded" our system and added additional lights to the pool (which I never asked for or knew were being installed until after the fact). The free "upgrade" does not cancel out the damage to the liner and pool floor. Know what he said? They're going to take out the "upgraded" system and replace it with the basic one in our contract.....and STILL not give the discount that was requested. Overall, my backyard is beautiful and I'm grateful to have a peaceful space to come home to...BUT the process to get here has been horrendous and to have a less than perfect result after a total project cost of over 6 figures is extremely disappointing. Stay away from Pool Force. They do not have the experience or business acumen needed to run a company with contracts this size. It's unfortunate their bad reviews started popping up after we signed our contract but I hope that with enough research, people will discover they are not the right company to do business with.