Anytime I have a pool issue these are the guys I call. They're extremely knowledgeable, and don't…read moremess you around. There's no sense that you're being taken advantage of because you aren't. The last time they came out they replaced some plumbing for me and were in and out without a fuss, answered some unrelated questions for me with an impressive enthusiasm. Pricing is always fair.

Mike was able to diagnose the issue and fix the electrical issue of my pool motor. The motor works…read moregreat.

We have had the privilege of working with Mark and Your Pool Doctors for at least 10 years…read more We have found him and the company to be very reliable and honest. Just a text or phone call away.

Mark came out today. He claimed in a text for $275 that he would do the following: "Reassembling…read morepumps plugs, filter check and BACKWASH if needed and removing any plugs in the returns as well as taking off the cover and folding it up and putting it away," - his EXACT text! When he got her today, he said he wasn't going to remove the plugs for that price, and said I should get someone else if I want to. So I am! I would just like to know how he could BACKWASH the pool if the plugs were not removed. What am I missing here?? I would never recommend him.

Matt was the only pool tech out of the 3 I tried who responded consistently. After another company…read moredetermined that the liner on our large above ground pool was torn and would need to be replaced, I was unable to get a hold of them to do the work. I found Matt on Yelp, and he came out in the dark a couple days later to measure the size I would need. He showed me where to order the right liner to be sent to me, then came out and spent most of a Sunday installing it. He gave me instructions to replace a portion of the filter line, and stayed available to me via text until I got that fixed successfully. Growing up in a family that owned a small business, I can easily recognize good service, and that is exactly what I got from Ahoy.

No I don't recommend them! Came to give me an estimate on some pool work and no one was home…read more Didn't call to let me know what time he was coming. My neighbor call me & informed me that a guy was searching my property & tried to steal my dog from inside of his house.

Ashley and crew are top notch! I've been doing business with Aqua Dynamics for nearly 20 years (2…read moreliners, 2 pumps and now a DE filter and multi-port valve). Their word is always on point and they are always on time (even early in my experience). Keep in mind that in May, pool services are in high demand. Ashley et al don't "up charge" during busy months. Sure, they might take a while to get to you but you can bet they will and your issue will be corrected without a bunch of drama and B.S. Thanks again for another job well done!! R/Eric M Virginia Beach

I went with them because the guy that came out to take measurements told me they would replace all…read moreof the fixtures and our pool light, that hadn't worked since the previous liner was installed. They were more expensive, but was recommended by someone who repaired our liner and they made a good first impression. However, it went downhill from there. They never called to let us know when they were coming out. They would just show up at the house. I told them several times that we needed advance notification to make sure somebody was home, but they would just show up. They said the pool flooring all needed resurfaced, which I didn't feel it really did. There were just a few spots that needed patched. When they finished resurfacing the floor, it was rougher than it was before they started. The five minutes that Ashley was here, I asked about the pool light because nobody had done anything with it yet, even though I asked for it to be added onto the paperwork several times. He had me pull one up online and said the cost would be within $100 of that price. However, it was about $500 over that price that we saw online. Their communication was very unprofessional, and the pricing was double what the original contract stated. I would definitely not recommend this company. They're not trustworthy.

We researched several options for replacing our liner and couldn't be happier to have chosen…read moreIntracoastal Pools. They showed up when they said they would- rare. The removal and installation was fast and looks fantastic. We received a higher quality product for less than their competitors and didn't have to wait months to get scheduled. Highly recommend and love to support local businesses.

I started the process of searching for the best liner replacement company I could find in Hampton…read moreRoads by reaching out to ten companies. After a few hours, I received several emails each touting expertise, service, etc. Justin responded personally...and his message reflected his genuine interest in learning specifically what I needed - and when. After following-up with me by phone, he came to see me immediately. Justin was easy to communicate with, he brought a book of liner samples for me, he took measurements twice to make sure he understood the project and when I asked him why I should choose his company he said that he does it correctly, completely and that he puts his name on all of his jobs. He and his team show up on-time, immediately go to work and are incredibly detail-oriented. From beginning to completion they do a FABULOUS job. My wife and I are completely delighted with our new liner and would recommend Justin and his team at Intracoastal Pool Liners to anyone. They embody craftsmanship and professionalism at its best. BCP - VA Beach

This is a small but great pool and outdoor store…read more Obviously they have more pool items including chemicals, floaties, and decor like floating lights and such, but they have other stuff too. I saw decorative yard flags, metal yard decor on stakes like flowers and wind spinners as well as a metal bench and a few other little odds and ends. Staff greeted me quickly and offered help and were all very friendly inside answering all my questions. Easy location on the corner of General Booth and London Bridge in the same strip mall as McDonalds and Goodwill. Plenty of parking.

My husband and I have been to this pool place a few times and they have been nothing but helpful,…read moreespecially as we are first-time pool owners. We *super appreciate the customer service, I believe Christie helped me the last time we were in. We may not get every pool supply from there, but we know where to get solutions when we're experiencing problems. Thank you Aqua Leisure!

We purchased a Challenger swimspa from them which can't be installed without alterations. This is…read moreanother pricey and unnecessarily time-consuming adjustment. Let me tell you, they make sure they get their money but no costumer service whatsoever. Nobody from that place came by in person to check if the place is okay to put the spa on nor did we got any consultation and first hand information or instructions. Mike is the worse consultant whatsoever and Elliot doesn't know what's going on in that place. It seems they don't talk to eachother about ongoing business. If the product quality wasn't so much better than others we looked at we would've got out of that contract long time ago.

David came to repair our hot tub today. He was very prompt, pleasant and professional. He completed…read morethe repair in a very efficient manner, plus spent time answering all of my questions about hot tub maintenance. I really appreciate how quickly we were able to get our service scheduled and they were here within two days of my calling it in. Keep up the great service-I'm extremely happy with our technician and experience! Thank you!

Been coming here for years for all my pool supplies. Wendy the manager is very knowledgeable and…read moresuper friendly. Always explains things and doesn't tell me you buy things I don't need. Love coming here. Although a big company feels like a local shop.

Above the door it reads "Welcome Pool Owners And Pool Pros". Not from this manager, he needs to add…read morego somewhere else. Enough is enough! This store loves to say they are short staffed, second time for that from the same manager. Needed water testing done to purchase all my start up chemicals. I was greeted at 3:19pm Tuesday by "Umm, it's going to be at least an hour before I can do a water test. Short staff and I am dealing with a truck". Asked if he rather me go down the street and get it tested and purchase my supplies from another company " Response was "yep". The district or regional manager needs to replace or move this manager. I have been a customer for years. Today I became a customer of Aqua Leisure Pools, even though the parking lot is a pain.

The men that came out to put in a new liner were very professional and curious!…read moreLove the new liner pattern! Awesome job guys Thank you!

I contracted Aqua Leisure to repair my gas pool heater. They charged a $198 up front service fee…read morewhich could be applied to a repair. When the technician arrived, he checked the gas flow and igniter. He told me that the problem was the gas regulator, but they didn't work on those and to contact a gas contractor. I then called an HVAC company recommended by Aegean pools. That technician also checked the gas flow, which was good, but when he checked the igniter he found a loose connection and corrosion. The pool heater now works fine. The second technician charged me $140 for the service call and repair which seemed fair. I paid only after the repair was completed. Aqua Leisure let me down and I feel like I was ripped off!

Back in June, we bought a house with a pool, because we thought that it was such a great idea…read more(clasps hands)! We have children who LOVE to swim and my husband grew up by the beach so they are all great swimmers. In our last home in GA, we survived lockdown during the pandemic with an inflatable pool so of course, this was a major upgrade....until a couple of months after we moved into our new home, the problems began to surface. I don't know how many times we have dropped by Aqua Leisure Pools (ALP) since moving in for pool water testing, salt, chlorine, troubleshooting for the pool pump etc., but the guys there have all been so, so helpful, like a neighbor lending a helping hand. Most of the time, they'll suggest bringing in whatever part and they'll help look at it or test it and then give their recommendations. I mean, they're not the cheapest, but we want to give them our business because they have our trust! We're now in the process of getting a new pool liner (holy crap, why do they cost so much?!) because the last time we had the pool inspected, they found about 100+ holes that had been patched previously. So we're purchasing from ALP, because of the way they have treated us since the beginning. To my surprise, they stay open all year round. I believe they close Sundays. I guess they open for all the hot tub owners and clients that keep their pool open all year long too? The shop is on Battlefield, in the same lot as Carvel ( I feel so bad at times when we're going to ALP and the kids think we're getting ice cream LOL...). I believe they have multiple locations around CoVA as well. Highly recommend ALP! Stay safe, Friends!

What can I say, this was not a purchase we wanted to make, liners are so pricey. When I went in to…read morechoose our liner design the staff was extremely helpful and once I chose our design, they had me take it outside to see how I liked it in the sunshine. Scheduling was a concern, the liner takes two weeks to come in but we had to wait another month to have it installed due to staffing issues- an everyday struggle (lately) for businesses. The install was a breeze! Their employees were so nice and did such a terrific job! They explained the process from start to finish and delivered on their promise. We appreciated their attention to detail and their professionalism, in this day and age we truly value people that care about their trade, it gives us a newfound respect. Anyone can sell you a liner but their customer service after the sale was spot on! You will not be disappointed if you go with Aqua Leisure for your new pool liner, trust me!