My liner is stunning. The install was perfect! Do not sleep on using a private company that is…read morelocally owned. Very happy with the results.

Great service. Friendly and informative and honest! We had our DE filter cleaned. Reasonable price…read moreand availability especially this time of year! Small owned business to support!

All-around excellent & reliable service; the pool guy (Evan) is a champ! ;)read more

Evan was awesome. Great service and made the pool look excellent! Will definitely use this again.read more

Don was amazing! I was having an issue with my system and he walked me through the entire thing on…read morethe phone. He did this free of charge and offered me a lot of useful advice. I scheduled time for him to come out and help me learn how to do some maintenance things on my pool. He gave me great tips and showed me how to keep things running smoothly. Very knowledgeable and a very nice person.

Amazing and quick and very happy to educate new pool owners like ourselves!! Very affordable and…read morevery kool down to earth people. I would recommend them 100 times over. It was a battle to get it clean then these guys rolled up and made it look so easy. Thanks guys

Outstanding service! Jay was very professional and made sure to get the job done as quickly as…read morepossible:)

Outstanding service from a small but very capable company. Jay quickly resolved my pool pump leak…read moreand offered some free advice on avoiding this problem next year. On time and extremely professional. Can't say enough good things about Jay and the service. I will definitely call Splash Pool Solutions next time I have a pool problem. Highly recommend you do the same!

The owner, Amanda, is one of the most unprofessional individuals I've ever met in my career. I'm…read morenot sure how her company could be successful, as other reviews have clearly shown she has a poor attitude and is very condescending to customers. My bet is that her daddy gave her the business or her husband actually started the company? They miss numerous appointments, and you have to call to find out what's going on, and they say it was windy. We were going to call you; we have to reschedule. How about proactively calling the customer! I would highly recommend you do NOT use this company. It's her way or the highway- save time, take the highway! It's one of the most unprofessional companies I've ever dealt with!!

Almost $700.00 and the pool wasn't clear. EXTREMELY DISAPPOINTED!! I used them a few years ago…read moreand the service was great but this time will definitely be the last time. I watched the workers ( looked like two kids) on my camera and they did a half assed job for three visits and then expected to add on a forth for extra money. I cancelled any further visits and would not recommend them at all!

In the 21 years that I've had my pool, I've never had such a positive experience than what I've had…read morethe last two seasons with Pool Scouts. With Jennifer's management and Gabe's technical knowledge as well as the professionalism of all the techs, I have not been disappointed in the least! Would and have recommended Pool Scouts for any pool needs.

We hired Pool Scouts to perform a Green Clean Service. At $135. per visit (plus chemicals) they…read morenever spent more than 30 mins. at our pool & did not perform/perform well the services they indicated on their invoice. They left the hose running without ever telling us it was on or that they were leaving the premises! At one point an employee told us that certain chemicals were needed but he'd run out of them. & suggested WE go to another pool store & purchase & administer those chemicals on our own. At their last visit they left us without proper chemical balance & we still had cloudy water. We hired someone else to get the pool in swimmable condition!

Great Neck Pools installed a new inground pool liner for us in March 2019. Since it was too early…read moreto "open" the pool, the cover was placed back over it and the pool was opened in May. Upon opening we noticed several wrinkles in the floor of the new liner and we contacted Great Neck Pools about it on 5/23/19. Scott responded on 5/26/19 that he would come by and look at it...that was finally done on 6/26/19. By this point, the new liner was also pulling away from the coping in two spots. Scott said the wrinkles needed to be removed from the liner soon so they did not "set" in the pool. He said water would need to be drained down to a certain point in order for the liner to be repaired and he indicated that the work would be scheduled to be done right after the July 4th holiday. No one ever showed up to perform the work...or called to reschedule it. And apparently Scott left the company. After several more calls and emails, Jeff returned one call but has continued to ignore the problem. I'm assuming we will have to pay someone else to repair the shoddy work at this point. Both Scott and Jeff had ample time to correct the issue. I would never recommend doing business with Great Neck Pools. They do not respond to their customers nor do they stand behind their work. Beware.

8 days after they start our pool opening, it looks worse than the 1st day. Buyers beware.read more

Called when I was having issues with my Pool and they were extremely kind and helpful. Provided…read moreinformation over the phone and we're willing to make the drive all the way out to Chesapeake to help me with my Pool. Extremely kind and knowledgeable people highly recommend.

Pool service repaired Jandy heat. Excellent service provided I will recommend them to anybody.read more