I am writing to formally express my disappointment regarding a recent experience at your Division…read morestore location. For the past three weeks, I have visited the store every other day to check on a specific bunny named Ollie. I was informed he would be available for sale today, June 11th. During my visits, multiple employees instructed me to call at 9:00 AM this morning to place him on hold, as I would be at work. I followed these instructions exactly and called at 9:00 AM. However, I shortly received a call back from the manager, Laura, informing me that the bunny was being sold to a walk-in customer. Given that I followed the specific process outlined by your staff after weeks of persistent check-ins, I find this outcome very upsetting and unprofessional.

We absolutely love this place. They have a ton of variety of pet and plant supplies and it's…read morebasically a free zoo. The kids love coming to look at the animals, and honestly us parents did too! We bought a jumping spider from here and she's been the best. She's super healthy and they went above and beyond to help us learn how to care for her.

This is a cute little dog store. You can get dog food and all other necessities for your Fido…read morefriend. Plus you can get little goodies and treats. Store owner is very awesome.

This is by far my favorite Pet Supply. Love that it's locally owned and the owner is actually…read morepresent often. I went in today to find some CBD treats for my 8mo old Pit Puppy with seperation anxiety and the owner was so nice, laid-back, knowledgeable and helpful. I will be going back for one of the unique and high quality collars he sells there (that I haven't seen anywhere else). Even got a shirt just because this place is so good it deserves support. Will be coming here regularly for whatever my pup needs. I'd suggest it to anyone/everyone else. Thanks Dogtown Company!

I love Urban Canine! This is the only place we shop for our cats and dog…read more Everyone is so friendly and knowledgeable and always have the best recommendations. They helped us kit out our new puppy! She is so full of energy and their suggestions for puzzle toys and bully bones was spot on. I can't imagine shopping anywhere else for my fur family.

The employees were so helpful and kind, we even brought our puppy Ranger in and they gave him so…read morepets and treats. I'm happy to support a local pet store that truly takes pride in what they do!

There are many options at this store! The staff was nice and made us feel comfortable. We enjoyed…read morebeing able to spoil our fur babies! We will definitely be back!

Thanks to Urban Canine, Snacks is wearing Orange for the sake of helping making schools safe, free…read morefrom fear, for children and their teachers.

EXCELLENT customer service! Jennifer went way above and beyond. I went in…read moreAsking about dog food and I came out with so much knowledge I can't believe it. Not only do I feel good about the choice of dog food that I will make but I got so many free samples To try before I make a purchase. Jennifer truly loves her job! Way to go Jennifer I just found my new favorite pet store!

Love the staff and the cute toys but they don't have pescatarian dog food :( but we did end up…read moregetting some cute accessories

I took my 9 month old puppy in for her first grooming and they did a great job…read more Kat was so patient. My dog is still very puppy hyper so I know it was extra work and I really appreciate it. They always take their time and that means a lot. The store has always been so accommodating with all our pets. They were grooming our senior girl of 17 before she passed away. The store is clean and staff is so friendly. All my pets have enjoyed trips here.

I bring my dog here for grooming (bath and brush) and always have a good experience. The staff is…read morealways friendly and my dog is happy at drop off and pick up! On occasion I'll swing through for food, toys and other various pet supplies and the store is always well stocked and prices seem pretty standard.

This is by far one of the best pet supply shops that I have been to... And I go to a lot of them :)…read more Prairie Dog Pet Mercantile is not only an adorable shop that is very well organized, but they have very nice employees as well. I felt very welcome inside the store and so did my dog. They have pretty much everything that you could want for your pup. Food, snacks, treats, adorable clothing and lots of accessories. Did I mention the organization? Everything is so easy to find and I love the way everything is displayed. It's really pleasing. Whether you have your dog with you or not, you should definitely stop in here and take a look around.

Incredibly knowledgeable staff, have always been able to give me well informed answers to my…read morequestions. Lots of unique stuff in the shop that I have not seen elsewhere. My go-to shop!

Went to this Petco location to get vaccinations for my dog from Vetco. This was a year ago. I…read moreconsider what happened there to be unethical. Upon reaching the area in the store where the veterinarian was administering vaccinations, the vet and two staff she'd brought with her suddenly started chasing a 'flea' that 'jumped' off my dog to a table that was ten feet away. One of the assistants quickly ran to said table with a spray bottle and sprayed onto the table. My dog doesn't have fleas. If that were the case, I'd notice fleas in my home and I'd be bitten myself. This was a ploy to get me to pay $100 or more to get flea treatment from the vet and it was unethical AF. Rather than pay the vet for treatment, I bought a product in the store...and I'm kicking myself for doing so. Still no fleas in my home.

happy enough with bath but in a course of 2 months the groom went up 12 dollars. I was not told…read morebefore hand. 6 dollars for materials and 6 forthe bath a total of 50 dollars. I also don't like paying at the front. 50 dollars for a bath for a 20 lb dog. should have been $40 tops. the nice girl isn't even a certified groomer. next time we will use a local service.