Outstanding service truck runs great taking all my vehicles here going forward. Staff was great to…read morework with. Clearly provided what needed to be addressed no hard selling and got work done quickly.

I had a leaking high pressure hose on power steering pump in a 5.0 Chevy pickup. I told Crosson…read morewhat the problem was and also said the pump itself had been recently replaced by another repair shop. Crosson insisted I needed a diagnostic ($295) even though I knew, they knew exactly what was wrong. If I was disabled, that work would have taken a hour or so in my driveway. The steering does work better now. Feels like gouging to charge that kind of extra money for a known, customer specified issue. Be aware, they do this.

Price and availability…read more Price and availability these guys were fantastic. They are my new auto repair company.

I used to love to have Adrian work on my vehicle but since the new upgraded place its been one bad…read moreexperience after another. The last 4 times I went there I waited in the lobby for so many hours. If I had known it would be that long I would have went home. The last time was 5 and a half hours in the lobby! I tried to go home at hour 3 and was asked to stay (telling me it would be soon.) The prices have really gone up. He wouldn't charge me to look at it so I thought I was getting a good deal but with the high pricing it made up for it. Several hundred dollars cheaper at other places when I called around. I got an oil change here and I made an appointment for it. I waited 3 and a half hours in the lobby and it cost a little over 100$. I mentioned I was feeling the transmission slipping and was told they would take a look at it. At checkout they said nothing, I asked them about it and another 20 minutes later they came back and said it was fine maybe I could get a tune up soon. I brought it in again a few weeks later still with the transmission slipping. They said they found a sensor out and a few other things. I paid a little over 1000$ two separate times within 3 months. Each time I asked is it worth it, to fix it? What about the transmission? I got round about answers and was told fixing it was a good option. Now after putting almost 4000$ into it within a year my transmission needs to be replaced and I can't afford to fix it or get another vehicle! I don't have words for how I feel about that. I really trusted Adrian and so I trusted his crew and I feel like they really let me down and put me in a bad spot. I'm a single mom and I needed the honesty and care I had gotten from Adrian at the beginning but I guess things change.

I was having some issues with noise while turning, and a trip coming up soon and needed reliability…read moreto drive to the airport. The good folks at K-Pro were able to squeeze me in quickly and put my mind at ease. They found the issue and gave me some options and assured me no safety issues. When I got back from vacation I went straight back to replace the front struts and now the car drives better than it ever did. Or at least it feels that way! Great service, talked me through the issues, reasonable prices, and people who cared about me. As a side bonus, some of the best honey around is made by the owner and sold here and a few other places in town.

NO INTEGRITY! I paid the proprietor Jim Kirkham over $5000…read more(in full) for 2 old disassembled Chevy trucks including 2 engines(with a $1000 agreed value). He advertised this package on Facebook Marketplace but the money was processed on a credit card through his business KPro Auto making it a business transaction. He gave me a verbal ok to pick it up in a "month or two" because I'm a U.S. Navy Service Disabled Veteran and needed help from my son (who is a U.S. Army Service Disabled Veteran wounded in Syria 2023) to move it all. Jim didn't lift a finger to help at all. He mostly stood around and arrogantly made wisecracks about our automotive ignorance. After picking up the trucks and assorted parts, I had a change in plans and did not take delivery of the old original engines, one was very rusty on the inside. Jim (the owner) refused to refund me, in part I suspect because he was insulted and embarrassed that I found broken glass in his home made honey(that's when relations broke down). I paid in full for everything ahead of time and have receipts to prove it. I don't owe him a penny. No labor on his part was involved. He also gave me 2 counterfeit Bills of Sale for the trucks with fraudulent signatures of the prior owners. DO NOT DO BUSINESS HERE! JIM IS A VERY SHADY DISHONEST CHARACTER! He still refuses to refund my $1000.

Our old Ford Ranger suddenly lost its AC. Premier had good ratings and is open 7 days a week! The…read moreowner saw the car on Saturday, demonstrated the cause to me in a few minutes, ordered the part and installed it today, Sunday! That is hard to beat. He seems very honest and explains everything. I asked him about any other issues with our 26 year old truck. He pointed out some problems that should be addressed but none were immediate necessities. I plan to go back and have the work done there. Highly recommend.

i had my vehicle towed to this shop since this was listed as a preferred shop by my insurance. the…read moreshop has had a recent incident and at least one of the shop bays is closed but there is signage posted that they are still open regular hours and accepting business. I was contacted on Monday that they would be able to begin working on my vehicle between Wednesday and Thursday. as of today, Thursday, I was contacted by a different person from this business claiming that they had attempted to call me yesterday, but from a personal phone and left no voicemail, stating that the shop is closed and will not be available for work for up to two more weeks. the people aren't even communicating with each other and are wasting peoples time and money. they need to fully post that they are closed to business and tell tow companies and insurance not to bring vehicles in until they are functional again. this is outrageous and a complete waste of the last five days where I possibly could have had it already looked at and addressed at an actual shop that is operating normally and honestly. highly dissatisfied and disappointing.

Consistent, fair and well priced work for us over the last four years on our car, truck and van. So…read moregrateful to have a place we trust

Had an issue after brakes leaked on the rotor while driving on a bumpy highway. I called Daltons…read moreafter calling 2 other shops and the owner answered and was on the level. They had just locked their doors and were closed when the tow truck dropped me off. The owner then arrived after hours to talk to me. He was very pleasant and informative. While I ended up driving away without having any work done, I would trust him with any repair issue if I'm ever in need again in Marysville.

I had a tiny Stone in my wheel/brake system and it was squealing badly. I stopped in at Mark's and…read morein 20 minutes. They had the car up in the air and removed the pebble. They didn't even charge me. Now this is great customer service. Highly recommend.

I have had a couple of opportunities to take my car to Mark's. I have been impressed with their…read moreprofessionalism, their thoroughness, and respect for my questions. I recommend them for the value of their work and honesty with hard questions.

I stopped by Advanced Automotive this morning with my motor home, needing a headlight and a couple…read moretaillights replaced. Manager Jeff told me they don't normally work on motor homes, but that he would have one of his mechanics see if they could help me. A sharp young man, Niko, quickly fixed me up. I was very impressed with his professional and positive attitude! So, with no prior appointment, Advanced Automotive took care of my vehicle, and at a very reasonable cost. Advanced Automotive has my highest recommendation!

I put my truck in to have the windshield wipers fixed which I assumed was the motor. It took them 3…read moredays to diagnose it and that was after telling me a specific date to come in. When I went to pick up the truck because it took so long they gave me an estimate of $800 to fix the windshield wipers motor and linkage. To fix the motor they estimated 500 plus and that was after they took off the $186 they charge me to diagnose the issue. I took it in to get the windshield wipers fixed. When I went to pick it up they charged me $186 to diagnose not only the windshield wiper issue but they chose on their own to also check my brakes and something else. I did not give them permission or request to have them do this. I would not have objected to maybe $100 even though my friend diagnosed it was the windshield wiper motor simply by turning on the ignition and he heard no clicking or something like that which meant there was no power going to the box. They said they checked the wiring and the fuse even taking that into consideration I don't see where it would cost $186 for that amount of time. My main complaint is they went beyond what I asked them to do they did not quote how much it would cost to diagnose this and I've heard this from other people that they go in to have something done and they charge for diagnosing things that weren't asked for. So basically I would just warn people if you're going to take your car or truck in you should ask them what it would cost to diagnose it. In addition I had had my brakes just fixed the month before so there was no reason to diagnose it. It cost me $800 to have my brakes done they quoted me 1800. This was just for the rear brakes.