I put my truck in to have the windshield wipers fixed which I assumed was the motor. It took them 3…read moredays to diagnose it and that was after telling me a specific date to come in. When I went to pick up the truck because it took so long they gave me an estimate of $800 to fix the windshield wipers motor and linkage. To fix the motor they estimated 500 plus and that was after they took off the $186 they charge me to diagnose the issue. I took it in to get the windshield wipers fixed. When I went to pick it up they charged me $186 to diagnose not only the windshield wiper issue but they chose on their own to also check my brakes and something else. I did not give them permission or request to have them do this. I would not have objected to maybe $100 even though my friend diagnosed it was the windshield wiper motor simply by turning on the ignition and he heard no clicking or something like that which meant there was no power going to the box. They said they checked the wiring and the fuse even taking that into consideration I don't see where it would cost $186 for that amount of time. My main complaint is they went beyond what I asked them to do they did not quote how much it would cost to diagnose this and I've heard this from other people that they go in to have something done and they charge for diagnosing things that weren't asked for. So basically I would just warn people if you're going to take your car or truck in you should ask them what it would cost to diagnose it. In addition I had had my brakes just fixed the month before so there was no reason to diagnose it. It cost me $800 to have my brakes done they quoted me 1800. This was just for the rear brakes.

I had a wonderful experience with Advanced Automotive. They are honest, they listen, and they don't…read morelook for problems not there to charge you for! This was the first time in 9 years of owning my car where I didn't leave a mechanic feeling taken advantage of due to my lack of car knowledge. The respect they showed and generosity they extended to me has given me such peace of mind. I will definitely be returning to them for any future car needs!

NO INTEGRITY! I paid the proprietor Jim Kirkham over $5000…read more(in full) for 2 old disassembled Chevy trucks including 2 engines(with a $1000 agreed value). He advertised this package on Facebook Marketplace but the money was processed on a credit card through his business KPro Auto making it a business transaction. He gave me a verbal ok to pick it up in a "month or two" because I'm a U.S. Navy Service Disabled Veteran and needed help from my son (who is a U.S. Army Service Disabled Veteran wounded in Syria 2023) to move it all. Jim didn't lift a finger to help at all. He mostly stood around and arrogantly made wisecracks about our automotive ignorance. After picking up the trucks and assorted parts, I had a change in plans and did not take delivery of the old original engines, one was very rusty on the inside. Jim (the owner) refused to refund me, in part I suspect because he was insulted and embarrassed that I found broken glass in his home made honey(that's when relations broke down). I paid in full for everything ahead of time and have receipts to prove it. I don't owe him a penny. No labor on his part was involved. He also gave me 2 counterfeit Bills of Sale for the trucks with fraudulent signatures of the prior owners. DO NOT DO BUSINESS HERE! JIM IS A VERY SHADY DISHONEST CHARACTER! He still refuses to refund my $1000.

I was having some issues with noise while turning, and a trip coming up soon and needed reliability…read moreto drive to the airport. The good folks at K-Pro were able to squeeze me in quickly and put my mind at ease. They found the issue and gave me some options and assured me no safety issues. When I got back from vacation I went straight back to replace the front struts and now the car drives better than it ever did. Or at least it feels that way! Great service, talked me through the issues, reasonable prices, and people who cared about me. As a side bonus, some of the best honey around is made by the owner and sold here and a few other places in town.

If you are looking for an expert mechanic that will take the time to answer questions, positively…read morediagnosis issues, and has a level of detail and care in his work, look no further.  Thanks to a referral from a member of the PNW Mercedes FB group I contacted Michelle  over at Gaudiel Service and Repair. This is a veteran owned, family run business with Michelle manging operations and AJ wrenching on cars. They ended up doing a ton of repairs on my wife's 87' 560sl. This car has only 34k miles but like all old cars regardless of mileage, most of the belts, mounts, bushings, shocks, etc were shot. The heating and cooling system was acting up and the car was idling rough. Basically it needed a ton of work.   I was not wanting to take it to any of the shops in the Bellevue area because the overhead and labor rates are ridiculous.  But, more important than cost, most of these shops (having had prior experience with many of them) won't let you communicate with the mechanic. They all have service advisors that shield the customer from interacting with the mechanic.  I get why that makes sense for the shop, but for me, I like to interact with my mechanic. Especially when there is lots of diagnostic time and a significant amount of work needed.  Anyhow, AJ ended up doing the shocks, engine mounts, subframe bushings, rear main seal, a heating and cooling system ocerhaul, transmission shifter bushing, and a whole lot more. Some things, like the heating and cooling system overhaul required that he troubleshoot and repair some complex circuit boards as replacement parts were not available.  He texted updates, shared photos of the problems as they were discovered and took my calls to discuss repair options / solutions, and the take-off parts were left for me in the trunk. Anyhow, yes it was a lot of work and I expected to be expensive (and it was) but I believe it would have been significantly more expensive elsewhere and I know I wouldn't have received the same care and attention to detail. My experience and interactions with both AJ an Michelle left me feeling really good about the quality of work they provided. That to me; feeling like the guy working on your car was not only an expert, but that he cared; is invaluable.

AJ and his wife Michelle are exceptional for their kindness, quality of care, and professional but…read morefriendly manner. From the moment I met them, all of my anxieties about finding a trustworthy mechanic began to melt away. Not only did AJ take care of the issues I was having but was able to help me address surrounding issues and took care of all of it within 24 hours (spark plugs, valve covers/adjustment, air filter, & transmission flush/service). He took care of my 2006 Honda Civic with 310,000+ miles on it as if it were new and it felt even newer once I drove away. If you are in need of honest, friendly, and affordable service I highly recommend.

Stanwood Car Care is the only place I'll take my vehicles from now on…read more After another mechanic shop's negligence left my truck broken down, I was stuck and unsure who to trust. I brought it to Stanwood Car Care hoping for some honesty and help -- and they went above and beyond. They didn't just fix the issue, they treated me with genuine respect and care. When my Subaru started having issues shortly after, they got me in the same day -- no hassle, no games. They didn't nickel and dime me, and they were upfront and more than fair throughout the process. It's rare to find a shop that not only does great work, but actually treats you like a person. Stanwood Car Care earned my trust, and they've got all of my family's business moving forward. Thank you guys!

These guys are great. They know cars and are prompt, efficient and reasonable. I made an…read moreappointment and they got the work done quickly. I would recommend and will return if/when I need car maintenance again.

I went in for an oil change and had the best experience ever. The owner Danielle is a very caring,…read morewonderful woman and her husband did a great job on my car and for a great price. Will definitely come back here for all of our car needs.

Best auto repair near by These guys did everything right and…read morefaster and cheaper then they first quoted me I had a last minute pinch that I was in and they were able to get me in and do the work Far exceeded my expectations I will for ever go back to this place

Great guy Ray! Very knowledgable, trustyworthy mechanic…read more Ray has done a number of things for me, front end work, replaced a fuel sending unit, replaced a radiator and ignition switch. Always thorugh and patient, my go-to guy for auto and truck repair!

Had a wonderful experience with Ray and Certified Services. He was able to get my car in right…read moreaway, and did a great job with my issues. Love to support small & local! This is your best bet on Camano Island!

Service for our Mini Roadster (!) done with correct parts and fluids, on time and with excellent…read morecommunication and follow-through. Apparently, he works on most all makes and models - not sure how he does it, but he had no trouble sourcing what was needed. No hidden charges, no bologna, just a fine mechanic getting it done for our Camano Island community. Aaron and Lost Forest might be the only game in town for car repair and service out here...but he does us proud, offering excellent value and pride in service. Highest recommendation. We will be going to him for all our vehicle service needs.

I miss LFA. Took good care of my Honda S2000 and Nissan Pathfinder (and my GF's Honda). Very…read moreresponsive to breakdowns (emergencies). Aaron, if you see this: Please come back :)

Not professional on the phone Called in to make appointment…read moreand employee hung up on me within TWO seconds of answering as the employee did not hear me. I called back to explain the above and the same employee refused to apologize?? Their response was simply what do you need??

My husband and I have been customers for around 35 years and now our daughter is as well. We have…read moredealt with so many different companies in our lives but Schwab is by far the very best overall with the highest consistent quality of service. The level of trust we have for these great people in this company cannot be overstated. They are honest, detailed and fast with happy workers! Their estimates are fair and accurate and always a great value. Their work is incredible and if we have ever had any issues, they make it right. Their warranties are excellent and they stand by them making Les Schwab the best company overall we have ever dealt with. We will be their customers always and we thank them for everything they have done for us!