Went in this store and got top notch service, started shopping here a year ago and always come…read moreback. Definitely pay this place a visit if you're in town!

Fantastic family owned business in the DMV who cater nationwide to fragrance enthusiasts. Amazing…read moreselection and fantastic customer service.

Beautiful perfumes, sold by knowledgeable and helpful staff…read more A bit expensive but the scents last and maintain their characteristics throughout the day.

I was in need of Oud perfumes. I went to Arabian Oud and had…read morea great experience. Zena(I hope I spelled her name right) the sales person was amazing. She was professional, helpful and very personable. She was knowledgeable of all the products and was able to help us make our choices easier. I will go back again very soon and plan to take people with me to share the experience.

I used to love this location but no more. First, it's been…read moreawhile since I was there last and I was surprised to see the new look of the store layout. I have to say I'm not a big fan. In such a short time I was there, 5 associates asked if I needed help. Honestly, it was annoying. Many of the testing products were either broken or out on the display. Associates were so pushy on selling products one after another. I have to stop her from telling me to buy the whole line of skin care. I found it funny that Sephora has becoming this.

Came in early Saturday evening. The store had the normal amount of traffic. I was looking for a…read moreheat protecting spray and sales let me look for a minute and then asked if I needed help. This was much appreciated. Sometime I hate being smothered as soon as I step in but I can tell she let me look before asking. She gets a 4/5 but the cashier gets a 1. This was a taller gentleman who was rude and not knowledgeable about check out. He finished ringing up on person and just sat there, not asking for next. I asked multiple time to get my birthday reward... ignored. I asked if I could use my credit card reward, he had no clue what I was talking about and said I only get that when I sign up for a new card. I then had to ask to redeem points. When tracking done, just handed me my bag, no "you're welcome" "have a good day" nothing ... terrible customer service.

Alexia at the cash wrap was extremely helpful. She went out of her way to find someone to help me…read moreto find a pair of shoes. I appreciate led her service. Thank you.

It was a Nordstrom kind of day... lots of great deals and shopping for the holidays! Found some…read morebeautiful soft comforting blankets, soft PJs and some baby clothes for gifts. There are a lot of great gift items here. Upon checking out, the cashier was so very kind, I wish I wrote her name down. Happy shopping!

McLean Virginia Walgreens of 30% of the items are not available very bad customer service only two…read moreladies of the front desk available nobody can help find the items when they are not available also pharmacy two ladies took the lunch break nobody had was there to replace them and I was there at 30th of August 2025 when executives of the company makes 20 million bonuses every year shame on the company decline of America is happening and I am a Polish American in McLean long time resident here this is justified criticism constructive to improve the company America which I live here 36 years

Can I give no stars? Wrong medication dispensed 2 times!!! Rarely have meds in stock-they must…read moreorder, which means you are without your "daily" meds for a few days. Unacceptable. Moving to an independent pharmacy.

1 Star -- Buyer Beware: Defective Merchandise, Zero Accountability, and a Company in Active…read moreBankruptcy I have been a loyal Neiman Marcus customer for years and have made multiple high-end purchases at their Tysons Corner location -- we are talking about items in the hundreds and even thousands of dollars. I am writing this review because I have reached my limit with this company and I feel it is my duty to warn fellow shoppers before they make the same mistakes I have. Let me start with my most recent issue. I purchased a Veronica Beard blazer -- a beautiful jacket with gold buttons that cost $800. I wore it to a formal event, one of the gold buttons literally fell off and dropped to the floor. Thank God I heard it hit the floor or I would have lost it entirely -- and these are unique, distinctive gold buttons that cannot simply be replaced anywhere. On an $800 designer blazer, this is completely unacceptable. This is not a $30 jacket from a fast fashion retailer. This is supposed to be luxury. And this is not an isolated incident. I have purchased multiple items from Neiman Marcus -- some costing thousands of dollars -- and have encountered defective merchandise more than once. What makes it worse is not just that the products fail, but that Neiman Marcus absolutely does not stand behind what they sell. They do not honor their guarantees. They do not offer reassurances. They do not make it right. They will dispute you if you escalate to the Better Business Bureau rather than work with you in good faith toward a reasonable resolution. I have experienced this firsthand. They will not take back defective merchandise. I attempted to return defective shoes -- and they refused to take them back even the next day. The next day. On defective shoes. That tells you everything you need to know about how this company values its customers. I am now sitting at a tailor out of pocket paying to have my $800 blazer repaired because Neiman Marcus offers no path to resolution that is worth the time, gas, and emotional energy it takes to even attempt it. I know from experience that driving all the way out to Tysons only to be told no -- as they have done to me before -- is not something I am willing to subject myself to again. So I am fixing their defective product myself, on my own dime. Shoppers need to know that Neiman Marcus is also currently in active bankruptcy. Before you spend your hard-earned money -- especially on high-ticket items -- please do your research and understand that you are taking on real risk. If something goes wrong, and based on my experience it very well might, you will be on your own. There are no guarantees, no accountability, and no customer care to speak of. Shop elsewhere. There are retailers who actually stand behind what they sell and treat their customers with the respect that this level of spending deserves. Neiman Marcus is no longer one of them.

My fiancé' bought me a pair of sandals today and was given a raggedy pre-used shopping bag and…read morebusted shoe box by the Sales Associate upon purchase! Of course, he didn't think it's a big deal! However, for the amount of money he spent everything should've been fresh and new --shopping bag and shoe box! Will be back to get a new shopping bag and shoe box or the sandals will be returned.

Great service, however it took me over 15 minutes to check out. I got slowed down because I used my…read moreBloomingdale's credit card. They sent me a text for authorization, I responded confirming I was the one doing the transaction. But this was not enough, the sales person had to call them to get a code, had to give them a bunch of information, then they wanted to talk to me... sent me another text message with a code, then finally allowed me to do the transaction. I understand they are trying to protect me but this was way over the top. I used this same credit card two days ago without issues. They asked for the same information 3 times (name) and sent me a code by text twice... this whole security check should have taken less than 2 minutes instead of going back and forth

This review is strictly for the children's clothing department on 3rd floor and salesperson named…read morePERWEEN SYED. Wont get into a drawn out story of what transpired on 11/6/25, but all I can say is miss Syed went above and beyond in helping my family. She was patient, understanding and above all, PROFESSIONAL. Please take care of this woman and elevate her to manager position, she would be great. Happy holidays.

I had outstanding customer service in the mattress department with James. (Did that sound…read morenaughty?) Anyways! He spent two hours with me walking through mattress options, educating me on differences, and helping me identify the best fit for both my needs and budget. I had not purchased a mattress in over 20 years, so this was a significant and time-intensive decision, and he approached it with patience, professionalism, and deep product knowledge. Although he was unable to place the order for delivery aligned with my move-in date, he took the extra step to locate the same mattress at a Chicago store and coordinated with Orlando to ensure I could still complete the purchase. I want to specifically recognize that despite not receiving credit for the sale after investing considerable time, James remained fully committed to ensuring I had a successful outcome. That level of customer-first service is rare and deserves formal recognition. Because of this experience, I would return to this store and work with him again for any future large purchases.

BUYERS BEWARE! I…read morewant to share my very disappointing experience with Macy's customer service at Tyson's Corner. I purchased two pairs of jeans in different sizes so I could try them on at home, and I applied a $50 gift card to the order. When I returned the pair that didn't fit, Macy's refunded the gift card first and only then refunded the remaining balance to my Macy's card. Because of this, the gift card could no longer be applied to the pair I kept, and I ended up being charged full price on my card. The only reason I bought these expensive jeans in the first place was because I had a gift card to use. This policy makes no sense and feels completely unfair. The manager was not helpful at all. She kept repeating that "the system doesn't allow" any changes to how returns are processed. I would have returned the pair I kept based on this experience alone, but I had already removed the tag. Macy's, your return system protects the gift card--not the customer. You need to do better if you want to keep loyal customers happy.

One of the best malls in America! Always easy to find parking, and parking is free. They have new…read moreand exciting stores. The food court has such a good variety of cuisines which alone is worth the trip there. Decorations are always beautiful. They have interesting community events, such as live music, contests, and Christmas tree lighting. The directories are very helpful. The movie theater is convenient. You can exercise there in the mornings. The bathrooms are usually clean. The best times to go there are usually on the week days or early Sunday morning.

I have always heard of Tysons Corner, the good and the bad. I just never really had a reason or the…read moretime to come out this way to visit this shopping center. However, on a recent trip coming back home, I made my way here to kill some time as I had the day off from work. First things first, what a nightmare to find a parking spot and to not get run over by traversing the parking area. I thought I had gone the wrong way at one point to find a spot. And when I did find a spot I was confused and thought I had to pay to park. I wish it were just easily marked on where to go here. Once parked, I found my way inside and just meandered around the space. Popping in an out of stores as I saw appealing. They really do have a ton of selections here. Huge amount of time can be lost here if you are on a time crunch. I was in no rush, so I wandered around until I had my fill of the space. My suggestion to you. Come early in the morning, you will definitely be able to get in and out of each store you need to with ample time. Less hassle in the parking lot. And less hassle walking between stores. Or, if you are up for it, travel here by Metro.

Had a great experience at Child's Play in McLean. Parking was close and easy. The staff were all…read morevery helpful and friendly. My goal was to find Jellycats and I did (got several actually)! They also had so many different toys for all ages, and tons of legos. Will definitely be returning again soon.

Purchased two mini bluetooth speakers and speaker carrier/covers. One cover was the wrong size…read more So, upon exchanging, was charged a 20% restocking fee (after initially being told they could not take it back) due to the packaging being opened. The cover / product was unused and in new condition. I would imagine kids open gifts fairly often and realize something is amiss like a speaker cover being the wrong size. Making an even exchange instead of charging a minimal $2.69 would have been frictionless and avoided losing a customer who would continue to spend hundreds of dollars a year. So, while we love the variety of toys and work hard to support local business, it's hard to overlook the lack of customer service.