I have had both great and terrible experiences with both clinicians and office support staff. I am…read morehappy with my current PCP at Clinical Associates. However, I felt traumatized by my treatment by a previous PCP there, her medical assistant and the office staff. All seemed careless, marginally competent at best and indifferent to whether I lived or died if it required any time, attention or effort on their part. It did not appear to be anything personal. The whole experience felt totally impersonal. This was the Woodholme office, which seems horribly poorly managed with zero quality control standards. No one ever answers the phone. You have to leave a message. Maybe they call you back within 24 hours, maybe they don't. I don't think I ever got any response to any messages sent through the patient portal to my previous PCP. I once had a telehealth appointment scheduled with her, used the link the office sent me and waited about 45 minutes without her showing up. Tried calling the office. No one answered, as usual. No one responded to my voicemail. She finally called me several hours later and claimed the staff had some problem processing my insurance. God forbid they treat me without making sure the insurance claim went through. Nevermind that my insurance hadn't changed since my previous visit and no one else has ever mentioned having this problem. I was very confused, frustrated and disappointed by the process and the lack of respect it displayed for me as a patient, especially since no one called to let me know what was going on or to check whether I could be available later. I got a perfunctory apology and the sense that my PCP did not think this was any big deal. Just one bad experience among several over a couple of years before I fired her. Should have done it sooner. Until recently, I also had a specialist at the Woodholme office, but she left the practice and wasn't allowed to tell her patients where she was going. She referred me to a colleague, which would have been fine EXCEPT when I tried in March to make a follow-up appointment, no one was available until November! Unacceptable when I'm trying to manage a serious medical condition, had just recently been put on a new medication, and had some concerns I felt needed monitoring. Fortunately, I was able to get an appointment with a few weeks with a specialist at a different practice. I used to have a fantastic PCP and eye doctor with Clinical Associates, but both retired several years ago. Since then, things seem to have gone extremely downhill. I am giving them two stars only because I like my current PCP so much. She is in the Reisterstown office, where a real person answers the phone most of the time, voicemail messages are returned the same day and my messages through the patient portal are promptly addressed. Based on my experience, I would give the Reisterstown office four stars (have had some isolated issues with one very unprofessional staff person there or else it would be five stars) and the Woodholme office zero stars.

Dr. Loeb is wonderful. She's a great listener, and I can't stress enough how important that is in a…read morepractitioner. She's empathetic, encouraging and has a killer sense of humor. Not to mention how great her care is!

I have been seeing Dr. Oshinsky for years now. He is an extremely kind, thoughtful, empathetic, and…read moredetail oriented doctor. He makes you feel at ease and is a great listener. I recently visited Dr. Oshinsky for another case of tonsillitis (I've had 2-3 in the last several years). I was able to get an appointment in less than 24 hours due to how severe my symptoms were. I had come from a horrible experience at an urgent care (the only place open that weekend) and was relieved when Dr. Oshinsky confirmed my hunch that I had tonsillitis when I had previously been dismissed by incompetent nurses at the urgent care. He gave me a detailed guide for the next 10 days including fluid intake, Tylenol and advil schedules, plus a prescription for both antibiotics and a steroid so I could start feeling better as soon as possible. He withheld from prescribing any pain killer since he listened to me when I said I had trouble breathing when I slept and wanted to make sure airflow wasn't suppressed any further. Obviously, I was very grateful for his foresight on that front and his listening skills. I was in and out in 30 minutes. Also, the nurses in his practice are very friendly and understanding. They knew I had trouble talking so they paid close attention to my paperwork to keep me out of as much pain as possible. Although Dr. Oshinsky is affiliated with Mercy, he's not their employee. I'm not sure if that makes a difference, but just a little detail for anyone who cares to know. I highly recommend Dr. Oshinsky for all your ear, nose, and throat needs. He is trustworthy and with his years of experience, knows what the hell he is doing.

I am absolutely disgusted with the disrespectful, bullying treatment I received from Dr. Oshinsky…read more He spent most of our visit berating and ridiculing me, and became rude and defensive when I failed to laugh at his obnoxious, misogynistic jokes. He refused to listen when I described issues I'd had with a previous ENT (telling me "that would never have happened" when I described a adverse reaction to medication and "that doesn't hurt" when I described a painful test). I'm not sure how he could possibly have expected to diagnose or treat me, since he interrupted everything I had to say. At one point, I simply had to tell him, "Please let me speak." And, of course, he couldn't do anything for my persistent cough. Dr. Oshinsky is deeply unprofessional and remarkably unkind; I will never see him again and strongly discourage anyone from visiting his office.

Romaine C. I have lived in six states and I am a 64 year old…read morewoman. I cannot say enough positive things about Dr. Wroblewski. I met him in a furniture store and discovered during our conversation that he was a Family Medicine physician. That was back in 1999 and today my husband and I travel all the way from Pennsylvania to Maryland 3-4 times each year to remain in his care. He also treated my elderly father after he was told to go home and get his affairs because he did not have much time to live by another doctor. I sincerely believe Dr. Wroblewski was the primary reason my father lived nine more years. Not only is he brilliant but his is patient, kind, and caring. Never rushes me or my family members out of the office no matter how packed his waiting room is. He is an exceptional doctor and I feel blessed to have him in my life.

Dr. Wroblewski, one of the few people I have met whose name is as bad as mine, is an excellent…read moredoctor. He always takes time to answer my questions, and when I was out of town and needed advice, always returned my calls. Highly recommended.

Unfortunately, I came here for sad reasons…read more Nurses and doctors within the ICU were patient, nice and answered all of our questions. There were mini sodas, coffee and apples available outside of the ICU room for visitors. We were asked if we wanted a Pastor to come and pray and we said Yes. A very kind Pastor came to the Hospital, as she was on-call. Very lovely and kind. Ended up paying for $5 for my 2+ hour visit. Easy enough to drive into the parking garage. When exiting, be very careful! Once you get towards the bottom, the garage becomes tight and its a tight spiral to drive out

Thanks and compliments to the outpatient staff of UMMC Midtown Hospital…read more With a relative who needed a common low-risk but major procedure, we experienced good communication, good treatment, and a good outcome here at UMMC Midtown Hospital. Parking was half-a-block south, with a covered walkway to the reception desk. Reception here was prompt, with an escort to the admitting room. Admission was friendly and efficient. We had an assigned time, and preop started about 30min later than we expected. This was communicated to us in advance, and the waiting room was comfortable enough. During prep, we met the team members who would do the procedure, including the surgeon, the anesthesiologist, a doctor and a nurse, and an intern . All communicated well and gave us both information and confidence. The procedure went as-expected, and the surgeon spoke to us directly afterwards, again communicating well and in detail. Now, ten days later, we can say that the of the procedure, the outcome, and the aftermath were all exactly as-described to us. These are great, caring staff. All of the staff whom we encountered were efficient, communicative, and friendly. In addition to giving us confidence, we got the sense that they liked working together, which gave us an extra feeling of comfort in a somewhat stressful situation. We couldnt have asked for a better experience.

Since we started seeing dr Escalante this year he stopped vitamin d. My son has died I don't know…read morewhat the doctor said about toxic vitamins d levels because shortly after he die without it. I'm concerned epilepsy may be threatening vitamin d an some of his medications may drained levels. I'm confused no excuses from noone yet he died 11/17/2022.

Came here with a loved one for them to get an outpatient procedure done. We pulled up to the…read morehospital's entrance and chose the valet parking option, which is $10 with validation from the department you are going to ($30 without validation). The valet attendant, Sherrill, was very pleasant in handling our valet request and wished us a safe visit. We walked in the main entrance,turned left and went up a slight ramp, to the Information desk and were greeted by a pleasant lady who provided us wristbands to go to the floor where the procedure would be done. Once we got to the department, we were checked in and given the discounted parking validation ticket to retrieve our car after our visit. We were called for the procedure within 10 minutes after the appointment time and greeted by a pleasant staff person, who led us to the procedure room. The type of care that was provided was satisfactory and made us feel "seen". The care quality was good as well during every step pre- and post- procedure. All in all, a nice pleasant experience at this hospital, if your insurance covers procedures at this hospital.

I cannot say enough good things about Mercy Hospital. From the moment I arrived, the staff were…read moreamazing--helpful, kind, and always ready with clear information. Anytime I had a question, I received an answer right away, which gave me so much peace of mind. On my first night I was in a lot of pain (1-10 was a 13 and the second night it was a 10, the team took care of it immediately. Their quick response and compassion made such a difference. They explained everything that was happening with my care in the room. The professionalism, attentiveness, and kindness of everyone I encountered truly stood out. Mercy Hospital made me feel supported and cared for every step of the way, and I'm deeply grateful for the outstanding care I am receiving.

Dr Carter and team are some of my medical superheroes! I am thankful for the excellence that they…read moregive me if I am in the hospital, in their office, or just calling to discuss updates on my care. I find that the care is knowledgeable, comprehensive, and professional. I am fairly complicated and this is something that I feel comfortable about when in their care. They see me as a whole picture and not just a problem. Continuity of care is both refreshing and confidence building. I have been with them since 2015 and I appreciate them and they way they help me stay educated and interactive with my care plan :)

This review is specifically for Dr. Tara Chadwick, my new OB/GYN. I know it's kind of weird to…read morewrite a review on this, but women know how important this is. Dr. Chadwick is awesome. She explains everything and is very easy to talk to. I'm very happy going to her now that my prior physician retired. Highly recommend if you are part of the Mercy medical system.

I would like to give Dr Ernestine Wright 5 stars but I can't . I had all the test done that she…read morerequested . I have called 4 times for my test results and she has never returned my calls . Now I need to find another PCP .