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    Arbor Terrace Norwood

    3.0 (2 reviews)
    Open Open 24 hours

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    2 years ago

    Helpful 2
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    Oh no 3

    4 years ago

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    The Esplanade at Palisades - Front of building image.

    The Esplanade at Palisades

    2.0(3 reviews)
    1.7 mi
    Family-owned & operated
    56 years in business

    my uncle stay this nursing home nothing but good news physical therapy help him and my uncle is…read moreleaving in a few days... thank you very much

    Our family was misguided by this facility that completely misrepresented themselves and were left…read moredeeply disappointed. They gained while he was put at risk. Once they took him it turned out to be the opposite of what they sold. Their sales people are not educated in health care. In the case of our Father, we were transparent about his Dementia and unsure what the proper place was for him. They assured us that they were familiar and had the proper structure in place to give him adequate care. They went further to say that they were building out a memory care unit which he would be perfect for. He never received the services they offered, which were PT, OT, Speech and Psych. He only received PT on a sporadic basis. They mismanaged his Meds for his first two months which we only found out during a med renewal period. They missed hygiene appointments and were late taking him to meals on several occasions. He was moved to another room due to bed bugs and left in confusion alone in the unfamiliar room for hours at a time resulting a face first fall whereby he was hospitalized after suffering a bad black eye and cut to the bridge of his nose. The Aides were completely untrained to handle full care and in fact took video without permission publicly ridiculing and chastising him. Our Dad suffered injuries, malnourishment and setbacks, which was devastating for our family. No one there took accountability. Instead they pressed us to get him out, which we were looking to and finally able to do. Unless they truly dedicate themselves to being nothing but a sales job, your cared one will be at risk there both in health and economically.

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    The Esplanade at Palisades
    The Esplanade at Palisades - View of renovation project.

    View of renovation project.

    The Esplanade at Palisades

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    Jewish Home Family

    Jewish Home Family

    3.7(7 reviews)
    1.2 mi

    This place is phenomenal! This is the place for your loved one to recuperate at a rehab facility…read more Each patient gets their own room. The nursing staff, aides, and doctors are all fantastic - caring and knowledgeable. All your needs are addressed! The food is excellent. The physical therapy and occupational staff are fantastic too. This facility will treat each patient as if they are a family member. If you're looking for a great rehab facility, then look no further! This is the place for you or your loved one!

    December 2018 - January 2019 Beautiful facility - private…read morerooms for rehab residents and looks like a 5 star hotel and we thought that it would be an ideal place for my mother but it wasn't. Note - everyone goes into rehab with different needs. If your loved one needs little to no medical care and is pure rehab (i.e. hip replacement) then this place may be a good fit. My mother (84 years old) had complex medical needs and needed more medical care and more day-to-day help than The Jewish Home was set up to provide. Day-toDay: The aides are critical to the day-to-day comfort and satisfaction of residents/patients and when this group is not managed well, then life until discharge is poor. I met with the supervisor, the director and finally the CEO in order to request changes but found that fundamentally, the supervisors have little to no people management training. My mother rang her call bell with extreme delays in response time. Thirty minutes was not unusual to wait for someone come in to take my mother to the bathroom and then leave my mother alone on the toilet for extreme lengths of time. I found out from an aide that they all went on their break at the same time and they only worked the rooms assigned. So, if a resident was on the toilet and the call bell was on - the resident waited until their aide was available. I finally brought in a private pay "companion" to sit in my mothers room all day so that she could request help by walking to the desk or to call me when there was an issue that I needed to be aware of. (non employee's cannot assist resdients) Medical: I asked for a cardiologist to see my mother and told "he hasn't been into the Jewish Home in more than 3 weeks". When I asked why - the answer was - I have no idea. My first thought was "really?". My second thought was to escalate. I think that top management did not understand, as is often the case for medical facilities, that it should be less about "this is not how we do it" and more about "what should we do differently?". The executive team was kind, caring, and looking to the future but they did not see the little things that mattered so much to residents and to families. I spoke to many, many other residents family members and we shared stories. Some situations were similar i.e. call bell issues and in other cases people had bigger issues than we were experiencing. PT: My mother was not allowed out of her wheelchair unless with PT. PT saw my mother for a short time each day. So my mother spent over 23 hours a day in a wheelchair - little progress was made. My mother's wheelchair was terrible and when asked to swap it out we were told that there weren't enough to do that. PT shared that they were always short on needed equipment which should not be the case in a facility like this. So, finally I gave up and took my mother out of The Jewish Home. She had 24/7 care when she got home and was using her walker within 2 weeks. In closing I want to say - I saw the potential for The Jewish Home rehab facility to be a really, really good place to rehab for any level of care that may be needed. What was missing was management training and soft skill training for their supervisors. I had requested this over and over and I hope at some point following my mother's discharge, this was discussed within the facility.

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    Jewish Home Family
    Jewish Home Family
    Jewish Home Family

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    Bridge A Way For Seniors

    Bridge A Way For Seniors

    5.0(10 reviews)
    46.2 mi

    On January 30,2025 our family was hit with a devastating diagnosis of our mother. Drowning in mixed…read moreemotions, lack of information, and headed in a direction of the unknown we were luckily introduced to Tiffany founder of Bridge a way for Seniors. Being in a situation of sadness, confusion, and helplessness Tiffany was by our side through it all providing us with a plethora of information that would help not only our mother but our family as we tackled each obstacle that came in our way. Our mother succumbed to her illness on 2/13/25, it is with Tiffany's determination and endless hard work we were able to bring mom home with hospice where she was able to spend her final days with her loving family reminiscing, laughing, and us loving her with every part of our beings. After moms passing Tiffany continuously reached out to us to make sure we were not only mentally doing alright but continued to offer guidance with our next steps through this while process. To say that Bridge a way for Seniors and Tiffany are a Godsent is an understatement, I don't know how we would have done this without them. We not only look forward to working with Bridge a way for Seniors again in the future and we will absolutely be recommending them to all our family and friends in need of guidance. Much thanks, The Kurovics Family

    Amazing company!!!!!!! In the most difficult of times they helped us navigate through to get help…read morefor our elderly parent. This company is the best kept secret ....... when you are looking for help and nowhere else to turn this is the place to call!!!!!!!!! Tiffany is outstanding , understands and compassionate. We would highly recommend her to everyone!!!!!!!!!

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    Bridge A Way For Seniors - He was discharged home like he wanted to be!

    He was discharged home like he wanted to be!

    Bridge A Way For Seniors - We honor our veterans and their dedication to what's important to them as well.

    We honor our veterans and their dedication to what's important to them as well.

    Bridge A Way For Seniors - Happy Client

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    Happy Client

    Arbor Terrace Norwood - retirement_homes - Updated August 2026

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