Made a 'call appt' to start the process. And they never called. Must be to busy for my projects…read more Got multiple emails confirming date and time from them. But no call. I know stuff happens. But they could've used their auto email system to cancel. In any event, I never use a contactor (for any project) that doesn't keep their first appt or notifies before just not calling or showing up. That always spells trouble. There are too many landscapers who want business. So I'll never call them or visit their nursery ever again. I believe it was Woody Allen who once said, "Just showing up is 90 percent of life." Todd's fails.

Negative five stars…read more Where to start... My wife and I visited this location back in February/March to purchase spring/summer flowers and get a quote for a large landscaping project, along with some recommendations. We spoke with a staff member about flowers suited for full sunlight. One of the recommended flowers is still thriving in October, but the other didn't survive more than a month despite following the care instructions. for the landscaping quote, that's where the problems began. We were told by the same staff member to speak with someone else, who wrote down an "appointment" on a sticky note and supposedly entered it into the system. The appointment was scheduled for the end of May. My wife and I took the day off work for the quote, but no one showed up--nor did anyone call. A few days later, my wife called to ask what happened. A different staff member said the person responsible would call back that day or the next--but again, zero contact. Fast forward to October, and we've never heard a word from Todd's Nursery. We've since handled our landscaping project ourselves, likely at a lower cost, and honestly, after witnessing their incompetence, we're glad we did. If this is how they handle quotes, we can only imagine how poor the actual service and timing would have been. Bottom line: complete lack of customer service, consideration, and professionalism. Don't waste your time requesting quotes from Todd's Nursery--look elsewhere for companies that value their customers and actually want to do business.

I am very, very happy with the new patio Jose and team installed. They are an excellent company to…read morework with for the following reasons: QUALITY - paver layout is beautiful, & they installed extra gravel & drainage pipes to address my "swamp" COMMUNICATION - I always knew exactly what was happening, when the workers/trucks would be here. Before work began, Jose responded promptly to my requests for changes in design, gave detailed drawings &estimates PRICE - it was a very fair price, and lower than the other bid I got for a simple rectangular design DESIGN - my requirements were a bigger patio that covers up the swamp. Jose came up with a plan that has curves to fit in well with the curves in my existing landscape, plus the swamp is gone! He gave me advice on which sizes of pavers would work well in the design. PROFESSIONALISM - every day the team was on time and left the area cleaned up. They laid and re-laid pavers until they were satisfied with the look. They spent a lot of time leveling and fixing places where water pooled on my lawn/old patio. They improved the downspout drains and crawlspace vents. Call them for your project, you'll be glad you did!

After 2 years living in our Issaquah rambler, we were tired of our grubby back yard. With a very…read moresloping hillside slumping into it, the constant roll of rocks, and puddling of runoff made the space not very enjoyable. Our small deck, and a big dirt patch was also not a clean or functional space for us or our dog - so it was time for a change. Once we set our minds to investing in a renovation, I met with 7 (yes 7!) concrete, rockery, and paver providers to discuss the projected heat their ideas, and solicit quotes. A number of the providers were visionless, one was rude, and another was wildly expensive (twice as much as any of the others). Enter Jose and J Zamora Construction. While my initial vision for the space was admittedly to have a concrete patio, with a paver retaining wall - after meeting with Jose, my mind changed. In the most genuine and non-pressuring tone possible, he educated me about the benefits of using pavers (repairability, less cracking risk, better drainage, etc). That, combined with both his understanding of the challenges of my property, as well as his unique lense on a design for our space - made Jose a stand out. I also greatly appreciated that when I expressed specific wishes, he did not take offense when those ideas didn't align with his initial recommendation. When some providers acted put-off when I said "I don't want to take out this tree" (etc.), Jose took it in stride and offered solutions rather than trying to convince me that my preference was unreasonable. After viewing our property, he was prompt, kind, and fair in his quote to us. His documentation was thorough and clear. That, along with his truly aesthetically, and functionally minded vision for our space convinced me to completely pivot from "I'm doing concrete", to "let's go with pavers". After hiring Jose, he recommended products that suited our combined vision for my yard, was transparent about potential overages, and ultimately executed a project that is beyond my dreams for our difficult space. His crew of 6 busted their behinds for 4 solid days to crack it out. They were prompt, respectful of my property and neighbors; and thorough in their daily, and end of project cleanup. They even went above and beyond to carefully re-lay our dog's invisible fence line, which was displaced in the underground drainage portion of our project. Ultimately, we're left with the addition of nearly 1000 square feet to our livable space. An area that started as a grubby dirt patch has become a clean and stunning use of space. It flows with the natural landscape, and looks cohesive with our very mid century home. We have had neighbors (known to us and new introductions) stop by with their jaws on the floor - one even saying "you've made this yard the showpiece of the mountain". Once we paint the house - our sweet little rambler will be perfection - and we have Jose to thank for so much of our exterior transformation. Other over the top service notes: -Rock disposal recycling run -Bark delivery after project completion -Spreading bark over worn front yard after completion

If you are looking for a design/build firm to make your outdoor landscaping oasis dreams come true,…read moreOutdoor Design by Oz is your team! We loved their online portfolio and came to Ozzie, Owner, with a very complex large and tall retaining wall project for our backyard. We enjoyed working with their team so much that after our backyard was completed, we signed on to do our front yard and driveway with them! After our initial meeting with Ozzie and Christine, Designer, they knew right from the get-go that our project will need to go through the 3-6 month permitting process with the City of Seattle. They also let us know early on that a structural engineer, geotech, and site surveyor were needed and they would be handling the coordination process. We felt confident in signing the contract after our meeting since they were detailed in explaining the entire process to us from design conception, permitting, to construction. Christine came to us with fantastic designs, while making our challenging backyard as usable as possible with the large retaining wall. She listened to our needs, made design adjustments to fit our lifestyle, and also stopped us from making decisions that would not benefit us (very important!). She quickly turned around updated drawings and renderings and gave us great suggestions on where to shop for materials to create our desired look and feel for our backyard. Ozzie got us through permitting smoothly and we were ready to start construction! He and his team were amazing throughout the entire process. We encountered several material delays that were outside of anyone's control and he was very communicative on timelines while we waited for things to arrive. Ozzie and his team were very accommodating to making adjustments during the construction process to make sure we got things built exactly as we envisioned like pattern layouts, tile layouts, and lighting placement. We loved their craftsmanship and our project turned out beautifully! 100 Stars!!! Hire Outdoor Design by Oz!!

We did a deck, outdoor kitchen, and backyard with Oz, we couldn't be happier. Christine is the…read morebest. Came in and designed and managed the project. Great work, fair price.

Felipe and his crew were great! It's such a relief to have our yard looking so clean and ready for…read morewinter. We'll definitely be calling them again for future landscaping needs. Highly recommend!

Easy communication and did an amazing job on my front yard. It looks great! Felipe listened closely…read moreto what I wanted done and delivered on that service.