Edit: 11/1 We have officially moved out because we bought…read moreour own home. Since Chelsea became property manager, she took care of everything. She is a great manager and I hope she stays there for awhile. Chelsea reset the rules and made sure the building was secure. I would recommend anyone who needs a short term place to live in Towson. 6/23: I have lived in the Winthrop since three months opened. I have watched the building grow from not having anybody here to fully filled. I do love this building, but we have had a few issues. Management is always responsive and kind, but the problem is, there's not enough staff. They promised when they opened that they would get a doorman 24/7. They have not. There is a desk that is not used. Things get hectic on the weekends. I've seen children unsupervised in the common areas - which is NOT allowed (and written in the lease contract). Three children were downstairs one night at 11:30 pm. They were around the age of 8 and two boys were throwing rocks in the fountain. I was seriously afraid they'd break it. I told the leasing office, but they are not here after hours do not much they can do. People prop the front door open and I swear half the people using the amenities aren't living here. They say there's a security guard, but I really don't understand this. There are a lot of noise complaints here, but I won't say anything bad about that. Walls are soundproof. We live on the side of Dulaney. It is loud, but Winthrop walls actually help that! I do love our apartment size. I feel realitively safe here. There has been times though that a homeless guy came to sleep in the lobby. He said he was looking for a place. He wasn't. I was down there the entire time he was there - slept, used the restroom and walked out. That's probably the worst I've seen, but the leasing office was open at the time so I think they would've kicked him out if anything went wrong (safety reasons). I love the amenities but as my husband calls it, there are tragedy of the commons. People leave trash in the halls on the weekends. I'm afraid of bugs/rodents coming. We did have an ant issue but it was resolved. The good thing is in the common areas, they clean it every day. The cleaning staff is friendly too and they always say hi. We have had a few appliances break. We contacted the leasing office and they were replaced the next business day (although I did freak out when we almost had a flood from our washer breaking in the middle of the night but my husband dealt with the water). It's expensive here, but you get what you pay for - you pay for the area. You won't find a place much cheaper and I do love the staff here. Even when staff is replaced, they're always nice. I just wish they hired more staff (i.e. Doorman/security staff). I would recommend this building, but not long term. Maybe for a year or two until you plan on buying a house (which we will be buying when we move out). It's a lovely area and close to shopping! I can walk to work which is why we moved here. If you're looking for short time convenience, it's a great community!

Winthrop apartments are absolutely a wonderful place to live. Professional people are residents of…read moreWinthrop. If one wants peace, quiet, safe surroundings, Winthrop, Towson Maryland is the place to live. This is an absolute guarantee and piece of mind for anyone who wants a safe, friendly and secure place to live at all times. Many times a person has to spend more money to get quality living quarters. I believe, the more money you spend for an apartment, home or condominium, it keeps the "riff-raff" out of the environment. Gail

I'm sad and frustrated to provide a one-star review for The Courts of Avalon Apartments. While I…read moreenjoyed living at the complex during 2023, I insist on posting such a low review primarily due to the concerning attitudes, poor communication, and severe mismanagement exhibited by the property managers. This review is a warning to potential tenants about the negatives of this complex, with some positives to balance it out. While the apartment itself was satisfactory at best, the overall experience was marred by an unresponsive and uncooperative management team. Let's start with the perks. The garage is nice, location is great, and I loved the fireplace in the winter. However, more negative aspects of this complex are overshadowing of the positive ones. Attempting to contact management proved to be a difficult task on its own from the beginning. I recall that our scheduled tour in December 2022 was delayed, which should have been a sign that management was not Avalon's strongest domain and one that begs for improvement. During my lease term, I found communication with management was practically non-existent. The only way to truly get in touch with anyone is to stop by the office, which isn't always convenient if you work full-time like me. Repair requests regularly went unanswered (some for weeks or months), or would be closed without having actually done any repairs. At one point, I just gave up. The best example I can share is upon moving in, where I was delighted to have a brand-new sleek refrigerator. I noticed immediately after installation that the ice-maker didn't make ice (it really had one job). I figured maybe they forgot to attach the water line? I'm still not sure. Despite multiple attempts at getting it fixed with maintenance requests, it never worked. I sadly I never got to enjoy the luxury of ice on demand, but as is life at the Courts of Avalon. The most recent and frustrating issue occurred only after I had left the apartment and concerns the withholding of my security deposit. Per the lease agreement, the management is obligated to provide a written list of damages claimed and the associated costs within forty-five (45) days after the termination of the lease. As tomorrow (01/23/2024) marks the 45th day since my lease termination, I have not received any such notice, despite numerous emails requesting more information. A family member of mine (who co-signed the lease) inquired about the status of the $500 security deposit earlier today, and was met with an unsatisfactory response. The property manager insists that the 45-day period following my tenancy excludes weekends. To my severe distress, I cannot seem to find the clause or subsection where this is stated, after hours of carefully re-reading our binding document. Regardless, the lease agreement states that I was required to submit my intent to renew my contract within the 60-days prior to the termination of the least agreement. To my confusion, however, the renewal offer letter was dated 10/16/23, 54 days before my move-out date. The lease stipulates that I would be given notice of rent increases or lease changes at least 5 days before this 60-day mark! Now, I do take responsibility for not responding on exactly 60-days, but I provided my response the following day from receiving the letter with the new offer (on 10/17/23). How would I have been able to even determine if I could renew my lease if I didn't have the new rate? And if we aren't counting weekends regarding the 45-day period after I move out, I'm sure we can do the same thing with the 60-days before, right? Also, the best part of the renewal letter is that I would've had to contact the office 6 days before the letter is even dated to take advantage of the new rates (oof, now that's a little embarrassing). Lastly, the mismanagement extended to the move-out process. Despite my multiple attempts to schedule a move-out inspection, I received no concrete response from The Courts of Avalon. On my official move-out date (12/9/23), I expected a thorough inspection with a member of Avalon management as per the lease agreement in several paragraphs. When our loosely agreed upon time had come (11am sharp), I waited in the office for about an hour. Due to the property manager being unavailable, I was eventually asked to film the apartment myself on my phone and send it over email. Now, this is clearly a deviation from the agreed-upon and legally-binding process, which also states that a "failure to comply with the security deposit law may result in us (Courts of Avalon) being liable to you (me) for a penalty of up to three (3) times the security deposit withheld, plus reasonable attorney's fees." I spent hours cleaning the apartment in anticipation of receiving as much of the deposit back as possible. https://youtu.be/NWS9iJL2-28?si=GTiMiu1YxqaNCzc-

Initially pleased with service and residence. Nearly 2 years in and now I am seeing mice in my…read moreunit. Purchased tons of traps and deterants to catch 2 last week. Waiting for the exterminator while mice do what they do has not been easy. It's been a week since the exterminator came and did what I could have done. Still no point of entry has been identified. I saw another critter this afternoon. This is leaving a sour taste in my mouth after having such a peaceful experience here. Still waiting for a followup from the exterminator and check up from maintenance and management. THINGS HAVE GONE SILENT. Not a happy camper.

I've been living here since December, and I can honestly say I absolutely love it…read more From day one, the leasing office team -- especially Josh and Sydney -- have been amazing. Super welcoming, helpful, and they really make the place feel like more than just an apartment building. One of my favorite little perks? Coffee in the lobby And they're always hosting events, bringing in great food trucks, and creating opportunities to actually build a community here (I just wish my schedule let me join more of them!). The community itself is such a vibe -- if you're someone who wants that connection where you live, this is definitely it. As for my apartment... it's easily one of my favorites I've ever had. I haven't rented in a long time, so for it to truly feel like home says a lot. Plus, the location is super convenient for work, especially if you're in the Canton area. Highly recommend checking it out if you're looking in Baltimore

As someone who relocates often for business, I've seen my fair share of properties, and I can…read moreconfidently say this one stands out. This is our move-in review, and when the time comes, I'll definitely share a move-out review as well. So far, we're genuinely impressed. We've been extremely happy with every interaction we've had with the team. From our first tour, Josh set the bar high. He was patient, knowledgeable, and thorough. I tend to ask a lot of questions, and not once did I feel rushed. My spouse especially appreciated how engaged and detail-oriented he was in walking us through the building. From that initial tour to move-in day, every team member we encountered was attentive and informative. What stood out the most was the level of organization and structure in place for the move-in process. It made everything smooth and stress-free. We've previously rented with Greystar, and this has truly been an upgrade. The amenities here are top tier, and Josh made sure we were familiar with everything the building has to offer. We really appreciated that, because with a building this large, it's easy to go months without realizing what's available if no one takes the time to show you. Between the personal tour and the maps provided, they made sure we were fully set up from day one. The welcome package was a great surprise a cooler backpack filled with move-in essentials and a folder of helpful information. That level of thoughtfulness was a first for us. The environment here is also very entrepreneur friendly. There are plenty of workspaces, fast Wi-Fi, complimentary coffee and tea, and everything has been consistently clean. So far, I have no complaints. Any time there's a question or concern, the team responds quickly with a solution. It's also pet friendly and located in a great neighborhood. We're looking forward to our time here and will be sure to follow up with a move-out review down the road.

Beware: The building is aging, and management is challenged by the maintenance demands. For…read moreexample, the front elevator breaks down regularly. The leasing office says, "well, there are two other elevators." We pay $100 per month to park in the resident garage and it is filthy. I questioned management when I moved in. They said it gets power washed every 2 years. It's been almost three years since I moved in and the parking garage is still extremely dirty. There are broken tiles outside the front entrance. These have been pointed out to them several times. To date they are still not fixed. Rent is over $2100 per month for a one bedroom when they add in all the extra fees. I expect better.

Be careful: management does not honor the terms of the lease. The lease explicitly promised free…read moreon-site visitor parking. Mid-lease, management removed this amenity, began charging $145 for 24 hours of street parking (see attached screenshot), and now claims that public street parking counts as "free visitor parking," which is not what the lease says. When I raised concerns, management dismissed them. Disappointing lack of transparency and accountability. If you're considering moving here, be cautious about promises in the lease-- they may not be upheld once you've signed.

I just love it here. Quiet community, quick service from Maintence, clean, safe, all of the…read moreamenities that I wanted (renovated, washer/dryer in unit, some utilities included, etc). I have nothing bad to say.

Great community at an ideal location in the city. This community is quiet and serene. Inundated…read morewith various trees and greenery, the environment is ideal. Shots out to the amazing and professional Renaissance staff. Thank you Alana for accommodating new residents the way that you do and for spectacular hospitality as residents transition to the community!

Beware , the parking fee to park at your building is $45 a month unless you park in the street …read more And its not easy to park in front of your building because no one wantss to pay the $45 a month . They save that info until you are about to sign. Trash charge also! Both added on to your monthly unless you decline the parking!

I couldn't decide between writing this review or calling a hazmat team. I shouldn't know when my…read moreneighbor is having a bowel movement/Hershey squirts/ or bubble guts 5000. I have to open all my windows & turn on fans just to get the smell out. This is my 3rd UDR property I'm renting from & it's the worst. I have lived in this apartment for almost a month. When transferring from my old UDR property Rodgers Forge made it almost impossible to do so. They never answered any emails or returned any phone calls. They would only reach out to my husband & never me. They charged us a $175 application we weren't suppose to pay because it's a courtesy if you transfer between UDR's. When I mentioned it they made me feel stupid & said we were suppose to pay it. The 3D tours & photos online look a million times better than the actual apartments. Appliances are very outdated. You will get not only get a white refrigerator but a white dishwasher & microwave to match. The bright side is it's a nice shade of yellow from the God only knows how many tenants before me. Also I can't get this apartment clean for the life of me. Every time I mop the water & mop head is black. EVERY SINGLE TIME. There was some damage to the apartment when we moved in. We brought it up to the office almost 4 weeks ago. The maintenance man just came this week to fix the issues. You will have mice & Silverfish roommates that don't pay rent. The mice literally are in your walls scratching. Also the parking situation here is a nightmare if you have more than one car. Only one car gets a tag to park in the parking lot because there isn't enough spots. On street parking is a nightmare after 6pm. You will literally have to park 2 or 3 streets over.

Do not rent here, very ghetto, specially challenged people everywhere, they park their work vans…read moreeverywhere and they have employees coming and going all hours of the day and night. Make sure you read your lease i moved out never resigned a lease and they charged me $6000.00 and kept my deposit. READ THE LEASE!!! BE AWARE!! Not good company. The apartment was very spacious.

I've lived here for a year, I love how this buildings are made of concrete so you can't hear the…read moreneighbors in any way. I haven't had any problems with the leasing office or any neighbors for that effect. Personally I have no problem with finding a parking space because of the location of the building I live in, however the rest of the neighbors on other buildings would complain a lot about it. Only complain I have is my dryer, I've called about 5 times in one month to get it fixed, they "fix" it and it works one time then break again. We'll see what they do about that. They have a fitness center, a swimming pool, car wash area, clubhouse and playground. Overall I would rate this a very good place to live in!

Very nice property ... the 24 hour concierge very efficient. Inside parking garage very secure yet…read moreconvenient to apartments and shops. Clean. Prime location

Ive been having a very unfortunate experience with this property . i moved here in last January ,…read moreon the 7th floor . The building construction has major flaws that allows rain water into my apartment during heavy rainfall . Prior to me moving into my apartment Bozzuto management and the on site management office was fully aware of this issue. In May 2025 there was a heavy rainfall and my den completely flooded , at the time i was building a game room and had thousands of dollars of electronics and shoes. That flood caused about 5k in damages to my property and home . Maintenance promised to fix the issue . sending contractors to work in my apartment and promising the issue was fixed . fast forward to the heavy rainfall we had last month in October 2025 . The same problem in the same area of my apartment flooded AGAIN this time wetting the more of my clothing. I reported the issue again to management . management offered me a different apartment , I absolutely accepted the apartment but they were unwilling to help me relocate. it's the end of the month rent is due and now i have to pack up all of my furniture , clothing and all my pets and move all of my stuff to a different apartment . i did the calculations $2000 moving cost for mover , $300 for tv removal and remounting, $600 wallpaper and kitchen island finishing and wallpapering and these are the lowest possible fees. So $2900 + 2700 for regular rent $5600 dollars on the fly is INSANE. I'd asked management for assistance . Rent reduction or moving assistance to help me with the transition and they declined. So here we are . I'm currently stuck in this apartment , unable to use a portion of my apartment for fear of flooding damages. No assistance from management or Bozzuto. The only option I have now is to put my rent into escrow and let the court decide. It's so disheartening to have to experience this so close to the holidays . No help . No empathy . It's literally just a money grab with this company. My advice DO NOT MOVE INTO THIS PROPERTY. Find else where . I wouldn't want anyone to go through the things that ive gone through . I also have to have my apartment inspected for Mold .