The garage gate has been broken for 7 weeks, leaving only one way in and out, which is frustrating…read moreand unsafe. Instead of prioritizing fixing the gate, management seems more focused on less important matters.

Management took weeks to resolve an issue, and once it was finally addressed, I was immediately…read moreconfronted about my parking spot. Instead of acknowledging any responsibility or offering an apology for the delay and the confusion caused by the rude and unprofessional valet situation, I was spoken to as if I were in the wrong, despite the issue originating from their end. And honestly I wouldn't even give them a 1 star if it didn't make me!!

We lived here for a few months while waiting for our house and loved our experience. The kids felt…read morelike we were on vacation, and were big fans of the pool. It's walking distance to groceries and a few restaurants. The area was well kept, and right next to the shadow creek walking trails. The apartment itself was perfect for what we needed, and we barely heard our side neighbors because of how they're designed. We only had one maintenance request and they came out right away! Highly recommend if you need a place to stay for a few months, or longer!

I've been living here for 3 yrs. They been so nice and professional with us. They really care about…read moretheir residents.

Loved living there for 3 years. Had to move due to work. Used all the amenities that were…read moreavailable. Beautiful view of the pond with ducks and turtles from my balcony. Very safe complex. Management is very friendly and knowledgeable.

Lets start with how someone was killed in apartment 9301 also constant break in complaints from…read more first floor tenants. After years of being a resident who never missed or paid rent late, I'm disappointed with my experience.The rent constantly increased, yet my apartment never received any upgrades.When I asked for help with my lease after buying a home, the only response I received was, "You have to give a 60\-day notice," with no effort to discuss any solutions just eviction. I missed when they were under Knightvest at least they were willing to help and the area was clean.Now it smells like dog shit all the time is disgusting. So just for all of that i will never pay them and they will be added to my bankruptcy when I get a chance. Whenever there were problems, it was extremely difficult to get help because Tikya was on her damn phone and Maria was never available. Also dealt with maintenance issues, roaches, mold under my sink, and ongoing safety concerns. If I could give them 0 stars I would.

I've lived in a few different places, and this has honestly been one of the best experiences I've…read morehad because of the staff here. Jennifer, the leasing manager, is absolutely amazing. She is kind, charismatic, personable, and genuinely cares about the residents. Any issue or concern I've ever had, she handled it promptly and professionally. She has such a warm personality that she almost feels like a friend you can count on at any moment, which is rare to find these days. I also want to recognize Gaston, who helped us tour and find our apartment. He was incredibly patient, informative, and helpful throughout the entire process. He made us feel comfortable from the very beginning and never made us feel like 'just another resident.' Honestly, everyone here has been wonderful even the maintenance team is kind, respectful, and quick to help. This community truly feels like family, and that says a lot. You can tell the staff takes pride in making this a welcoming and positive place to live. I'm very grateful for the experience I've had here."

My Name is Kym Lrae & I Recently Relocated My Job From Las Vegas NV to Houston TX. I've Always Been…read morea House with Drive Way Type of Person but Decided to Try Something New in the Downtown Houston Area. I Stumbled Across East End Lofts in the Heart of the City. These Lofts Seem to Have all the Amenities I Was in Search of. The Staff is Extremely Pleasant & Helpful. (Made the Move Worthwhile) I Also Noticed that for Lofts that are Dog Friendly.... It's Extremely Clean & Quiet. Very Surreal Statement Considering the Amount of Pups I've Met. The Apartment Manager Jennifer is Attentive and Responds with Sense of Urgency. She Has Gone Above & Beyond to Ensure that All My Needs are Met. So Far... The Negative Speculation Around City Living is a Hoax. (In My Opinion) I Haven't Lived Here Long but I Can Honestly Say I'm Impressed so Far. Thanks For an Enlightening Experience

With new bars opening around noise issues every night until 2AM from Wed-Sun have become a real…read moreissue. Currently, one of the elevators has been not working for a few weeks, currently making loud horrible sounds and feeling very unsafe. As well one of the doors for the parking garage is broken. Staff no longer work or are present on sight, so you have to go to Marketplace to speak with someone in person.

If I could give living here 0 stars I would…read more If you like constant gnats, roaches, and beetles while staying at a "luxury" apartment this will be the apartment for you. If you also like terrible new management who wrongfully try to file eviction on you when they make you sign 2 leases due to a "system" error and now are charging you legal fees and messing up your rental history, this is the place for you. If you like dealing with rude and entitled management staff that constantly talk over you, LIE, and call you aggressive like Gisela welcome to your new home. If you like your rent raising up by $300 this is the apartment for you. I will NEVER recommend anyone to move here. Constant road noises and loud music from new bar due windows not being fully sealed, the list goes on... Old management was 10x better, the upkeep of this apartment now is terrible. I've attached pictures of the roaches in the lights, and me having to attach tape to the window to stop gnats from coming in. There's soooo many better REAL luxury apartments in midtown this is not it.

Friendly management. Well maintained and clean place. We will be experiencing living there soon!read more

Irene has been terrific. She is actively working to address tenant concerns. I hope the progress…read morecontinues!

Been dealing with this community for over a year and they are amazing. Maintenance is very…read moreresponsive, small community in a great location, especially if you work all around Houston!

I recently tried to move in here. I actually got approval from Pelicia and was told that the…read moreapartment wasn't ready yet , but as soon as It was I could see the apartment then I'd put down payment. Well at first I was told it would take maybe a week. Here we are 4+ weeks out and I've yet to see anything. When I tried to call after several attempts of trying to reach her. She told me that she was waiting on a contractor still to fix the place. I was understanding at first , but then she never gave me any kinda of information on when it may ever be ready. So, after waiting about 4+ weeks I contacted the management company because I wanted my application fee back. That also, took some time to get ahold of them. Basically they said I could get 15 back from the 65 I paid for when it was there fault they didn't do their job. After they called me then Pelicia thought it was appropriate to call me finally and get an attitude about how I got her in trouble. When I told her management company that they need to tell her how unprofessional that is they laughed at me. Overall a very unprofessional business and I would not recommend doing business with them.

After six wonderful years at Windsor Memorial, it's hard to put into words how much I've enjoyed…read morecalling this community home. From the beautiful property and well-maintained amenities to the incredible location near Memorial Park, living here has been an absolute pleasure. The convenience of being close to the park, great restaurants, and everything Houston has to offer is unmatched. What has truly made Windsor feel like home, though, is the sense of community. I've been fortunate to have amazing neighbors over the years, and Windsor has always felt welcoming, safe, and genuinely enjoyable to come home to each day. A huge part of that experience is thanks to Jonathan Kichamu. His leadership has transformed the property in so many positive ways. Jonathan leads with professionalism, integrity, and genuine compassion for residents. He is approachable, responsive, and truly cares about maintaining a high standard for the community. The improvements he's made to the building and resident experience have been remarkable, and his commitment to excellence is evident in everything he does. I'm only leaving because I'm purchasing a home, but if life ever brought me back to renting, there is no question where I'd go...I would come right back to Windsor Memorial. That's the highest compliment I can give. Thank you to Jonathan and the entire team for making the last six years such a positive experience.

It appears the property is under new management and i must say there has been a complete turn…read morearound! Kudos to the new team and management staff! During my search for a new home i decided to pay this place a visit (since again, the floor plans are great and views unmatched), and to my surprise there were all new faces! The energy was different and the care for the facilities has returned to what i fell in love with! If youre looking for a place to call home, it is definitely worth checking this place out.