That rostbeef slider and the buffalo chicken slider is fire. The horseradish and the Arby's sauce on any of the sliders just inhances the flavor. I love the size of sliders. I can order 1 or 2 and not feel like I overdid myself. The sliders are $2.99 in Phoenix which I think is fair. The customer service was so good that I rang the bell near the door. read more

Arby's - Fast Food Near Me - Chandler, Arizona

My first time to Arby's was last week. I was met with such a warm and welcoming service specialist, who made my first time experience worth waiting for. The atmosphere was inviting, and the wait was non existent. The staff every time I go now is super helpful and accommodating. The food has always been exactly what I expected. Fast food is what you make of it. The customer service side is what you take away from it. read more

I frequent Arby's a few times a year. I just happened to be nearby and got in the mood for one of their sandwiches. As far as I'm concerned this is one of your typical Arby's fast-food joints with their regular brand menu and special offerings. As an occasional junk food-eater I've over the years dutifully tried everything on Arby 's menu at least once, sometimes more. Having visited many of their location it appears to me that they're not as good as they once were - generally speaking... and I've seen it consistently across the board. I used to be a consistently happy Roast Beef Sandwich Lover, now they seem kind of dry. This location seems to offer a decent Roast Beef Slider, and the Curly Fries are still pretty decent. Their overall product sizes have most definitely appeared to have shrunk! So as to make it easy to gauge each of these places, when I do try them, I've devised a scale of 1 to 5 with 1 being outright down and dirty nasty, and 5 being the best a fast-food joint can be! I gauge: 1) cleanliness; 2) quality service; 3) product quality and consistency; 4) convenience; 5) accessibility; 6) taste; and 7) the personnel's attitude and customer service level. I do not review any location without visiting it a minimum of twice. This place scores 2.5 of 5. I am uncertain that I might come back to this location and somewhat hesitatingly recommend it! read more

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worst experience the 2 female managers are very very rude and made my wife uncomfortable and they are very unprofessional. they can't even clean the blood off the men's bathroom wall and when I bring my own water cup in to fill it up these always some black floating specks every time never fails.never coming back.#boycott Arby's read more

You have the meats and you also have rotten, soggy vegetables. The browned, desiccated tomato and lettuce was either sittng under the warmer for hours or you just threw rotten vegetables in the sandwich not expecting anyone to notice because it would be hidden between the buns. Do better. read more

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Stopped here on a Tuesday evening just to grab fries for my friend and me. We hadn't had Arby's in so long and wanted some fries. I went inside because I had a coupon. It was very clean inside. The dining area was pretty busy, but not noisy. I think it helped that the dining area is somewhat blocked off by a wall in the middle. There was just one person ahead of me at the counter. The staff member was very patient with this customer who was having a hard time deciding what to order. When it was my turn, I mentioned that my $1 fries coupon says it can be used up to three times, and she confirmed immediately. I appreciated that she was knowledgeable about the coupon. The fries came out quickly and looked fresh. Took them to go, and we didn't eat them until maybe 15 minutes later. The curly fries were still crispy with good flavor. The taste and texture was just as we remembered. The crinkle fries were thick - some had a lightly crisp edge, but others were soft. Probably would've been better if we ate them immediately. read more

Arby's - Crinkle Fries (Small) and Curly Fries (Small) - Fast Food Near Me - Chandler, Arizona

Von at the Chandler Arby's off of Queen Creek and Alma School is a amazing example of great customer service and her pleasant attitude is infectious! Thanks Von for the great experience read more

lets get married is u ready cuz im ready. great experience, meat mountain and curly fries w no bev. rod wave, bbno$, and 2slimey! read more

Arby's - Fast Food Near Me - Chandler, Arizona

First job in high school and I still can't eat here. -burnt out still. Great deals this week. - 5/5 have to order on the app and go into lobby. Ran in order was ready, employees friendly so I rang the bell and got a cheer!! Lunch for hubby 2 days so he's happy and I'm happy! Win-win read more

Arby's - Someone is happy - Fast Food Near Me - Chandler, Arizona

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The best experience of customer service I've had from any fast food restaurant. Foods always good, frequently getting lunch.

This was a treat. They had five or five roast beef sandwiches needed to be ordered on the app and picked up in the lobby. I ordered it in the parking lot by the time I came in it was ready to go. The lobby was crowded but clean. read more

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Today, as a Dasher, I arrived at the restaurant and waited about five minutes. When I politely asked how much longer it would take, an employee started yelling at me and refused to hand over the order. Her behavior was unprofessional and discriminatory. This is unacceptable. I expect DoorDash and the restaurant to investigate and take appropriate action. read more

Ordered Uber eats and didn't get the 4 orders of side cheese we paid for. Didn't add cheese to any of the beef and cheddars. The driver delivered the bag and it looked fine but when we pulled out the food it literally looks like someone wrapped up each sandwich then threw them at a wall before putting them in the bag. Thanks Arbys read more

Arby's - This is how my slider looked unwrapped. Like someone smashed it. Same with the others. - Fast Food Near Me - Chandler, Arizona

You've got the best burgers in town. I can eat ''em all day all week. I made Saturday's a burger day, and it's not complete without Arby's read more

Arby's - Arby's burger - Fast Food Near Me - Chandler, Arizona

I pulled in at about 620, to a very long drive-through line. These guys were as quick as you want fast food to be. But what really stood out was they recognized that I had waited extra long time in the line, so when I arrived at the order kiosk, and I asked for a Ruben, they initially said no, we are out of Rubens. But then recognized I had waited a long time. So they said one more for the Homie and made me a Ruben. I've never tried a Ruben before, so I don't know the work involved in corning beef. But the fact that they came through, was super awesome. Thank you Arby's for keeping it real. read more

Arby's - Reuben - Fast Food Near Me - Chandler, Arizona

service was amazing, I didn't think to check her name, but she had purple/maybe blue hair and she was very kind and super competent and communicative. i was very impressed especially considering she was seemingly the only one working the drive through. i would give 5 stats, but my sandwich was a big cold and my curly fries were just little pieces, not a single curl in sight! read more

I have eaten at this place many times over the years. Always great food and service. But I decided to try the cheese burger, it was the worst burger I've ever had! I threw out most of it. Sorry! read more

I did an online order 1 hour ago. I come through the drive through and a staff member rudely said " it's not ready, you have to come inside. We are busy and I'm training." I come inside and it was not ready. The same lady dark hair cutting the meat rudely raised her voice again and said "an hour ugh I can't do this." She was extremely rude. I understand being short staff I work in the medical field how ever YOU DO NOT TAKE IT OUT ON OTHERS. I feel bad for her co workers. She kept being rude and being negative. I pray she can find her peace. Date 10/07/23 around 2pm. read more

Super friendly, which is the only reason I'm not giving them 1 star. However, how do you give someone a French dip with no dip?? Plus, they gave me berry sauce for my mozzarella sticks, when I asked for ranch?? Umm, not sure what's going on here... at least everything was hot and tasted good.. read more

Great fresh hot tenders and curly fries fresh fast efficient!. No complaints easy to order at the drive through. My order was correct.

Maybe the mobile app is defective but regardless an order was placed and received confirmation of when my food would be ready. Well, ponytail gentleman at the drive-thru simply just told me he couldn't find the order, I showed him my phone to prove the time/location of the order, and the scope of his assistance could reach no further than telling me "I don't know what to tell you". He then told me to pull forward and park, well I asked if someone would bring out my food and he replied "I don't know". So why would I park my car?! Anyway, finally got my food as the nice women inside were helpful in simply making my food. Really shouldn't have been this hard for roast beef. read more

Absolutely horrible spent 5 plus dollars on my "chicken sandwich that I can't even eat because they gave me the two coldest smallest chicken tenders I've ever seen with no meet just breading. Asked for sauces multiple times made sure to repeat it at least three times still no sauce very disappointed most Definitely not worth 15 for 2 meals ridiculous read more

Arby's - 2 fries should actually be only one - Fast Food Near Me - Chandler, Arizona

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Just tried to order dinner and they were out of roast beef.. the two kids at the drive threw window thought it was hilarious! I know good help is hard to find but... #dobetter read more

Love that this place will fry the nuggets/ chicken fresh and ask us to wait for them. Heck ya

Not enough cheese on on my beef and cheddar. Bun was squished. We ask for shredded lettuce but a whole leaf. What. Too lazy to cut up or get the bag that's already done. This was for the big sandwich. read more

Arby's - Arby's on Arizona ave /Warner - Fast Food Near Me - Chandler, Arizona

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Sweet heart of a manager. Grace under pressure. Great experience, would return just for her.

Okay so look... I LOVE Arby's and I have had wonderful experiences at multiple locations. This is my first shitty one. Mind you I've been to this location as well. The food was delicious and hot It was clean But customer service... wtf????? I don't know if she's the manager or what. But OML she was so rude! She was impatient with us when we were ordering. I literally was trying to speed up my bf so she could get back to whatever she was doing that was so important. But it didn't matter because she continued her snarky tone. And get this, another customer comes up and all of a sudden she's a damn angel!!! She literally scoffed when my bf asked for a to go bag. My man is quite patient but with just the way she carries herself, she's pissed him off. Not to mention the way she was talking to employees and screamed out our order while staring at us. We were not even 5 feet away and I was looking her dead in the eye. Do better. Because this was disrespectful asf. White, brunette, maybe 5'6, and light eyes. Rude. As. Hell. Add on: also forgot mention she came around the restaurant to ask how everyone's food was. But after the way she was acting, we weren't really all that impressed. read more

I went to this Arby today January 24-24 , went through the drive thru, Chelsea was the lady that took care of me, I can't say enough on how nice she was and her customer service skill were great ! Thank you Chelsea for your service, it is hard to fine people like you ! Thank you Marshs read more

Where do I begin?...I placed a GrubHub order at this location tonight. When the app didn't give me the chance to ask for Arby's Sauce or Horsey Sauce, I called the restaurant to ask them to please throw some in the bag before it went out for delivery. The first time I called...the girl who answered said, "Yeah. Ok." And swiftly hung up. She didn't give me her name, never asked my name or anything. I thought perhaps she didn't understand what I was saying, so I called back. The young man who answered and never gave me his name, rudely asked, "Ugh...What order?? We have a lot of them." I gave him my name & my order and asked him to please toss some Arby's Sauce AND Horsey Sauce in the bag as they bagged it up for delivery. He said, "K. Bye." And hung up. I decided at that point to text our driver to ask them to beg for some sauce. She text back saying they'd already heard from me, asking for sauce, so no further communication was required. Good with me. But then...the order arrived. With NO Horsey Sauce, just aaalllll Arby's Sauce. Being a GM in the service industry myself, I understand there are sometimes over-the-top needs of the guest. THIS however, felt more like a burden & an inconvenience for the employees of your establishment. God forbid we ask for condiments.... Do better, Arby's of AZ Ave......Do better in your choice of staff. It seems that a couple of them are incredibly rude and VERY inconvenienced by the requests of your paying guests simply asking for condiments. Yikes. Won't be ordering from your location again, and will be advising friends to not to go there or order anything to go from that location. read more

A quick shout out to the crew at this Arby's restaurant. This has to be the friendliest fast food restaurant I've been to in my entire life. Every employee including the managers came over to ask us how our food was and to say hello. Other fast food restaurant employees should stop in here to learn how it is done. Great customer service makes all the difference especially these days and these employees gave five star service. Thank you and keep up the great work! read more

Sat in line for 20 plus min. Ordered a beef n cheddar combo. Got the drink n salad and sandwich frys. Get home open it up an they didnt give me any cheese at all. This is the 2nd time i have tried them in 2 months. No progress. Will not be a third. They got me but not any more. Do not go take the extra drive to other locations. read more

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This is one of the only times I've thrown food away it was so bad. We ordered a chicken sandwich combo with crinkle fries and a tenders combo with curly fries. The curly fries were burnt and basically tinycrumbs. There was legitimately not even a fully in tact curly fry. It's was like someone didn't want to cook more and scraped up leftovers that had been sitting for hours and cooked in old oil. The chicken was even sadder. Totally inedible, overdone and hardly any actual meat. I can't speak for other menu items but would advise you to steer clear of any chicken unless you enjoy disappointment. read more

Stop here because my moms sugar was low and needed to eat something fast to get sugar back up. But order took 45 mins to get to our table plus while store was smoked out from fryers burning oil, guess their fan don't work. Seat was sticky I'm guess from oil in the air. Guys said it's busy and backed up but I see no one in the parking lot. Or drive-thru. I'm guess the district manager never come around here. Need more training here read more

The manager Jessica is very rude. As a costumer when you order something you have the right to sit and Enjoy your purchase. This manager tried to get an employee to escort us out of the building saying "we can't sit here all night" and seeing how we were only in the building for roughly an hour, I felt she was abusing her power and disrespectful. read more

I would just like to say that when i needed my order fixed they were quick and efficient, me and my son went to Arby's a couple days ago after i picked him up from school, and he wanted some Arby's i couldn't say no to the little guy, so we went through the drive through and i ordered him a 6 piece kids meal with a tree top apple juice. He always needs ketchup to eat his nuggets, but when we got our order he only got 5 pieces and no ketchup, and he got mad at me and i ran in and told Madilyn one of the workers and she fixed up our order super quick and was really nice, it made my sons day. Thank you Madilyn. read more

Bought my son a shake and when he took a drink he almost swallowed a hard sharp piece of plastic and then when I tried to call the location to let them know to make sure it doesn't happen to someone else their phone would ring once and then hang up.. I ended up having to call another location where they gave me the phone number to the supervisor at that location and advised him of the situation so they can make sure it doesn't happen to someone else.. read more

Arby's - Fast Food Near Me - Chandler, Arizona

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This was one of the best times I've ever had in a drive thru. Staff had me laughing and smiling, got my order exactly right! I wish EVERY interaction with fast food workers was like this one!!!! Thank you for having some great employees that know customer service!!!!! With everything screwed up in the world right now, this interaction meant so much and was thoroughly enjoyable. Can't wait to return for another dose of happy and great food. read more

I like the new items on the menu! Every time I visit they are still there unlike other restaurants that only offer a promotional deal for a limited time. The food taste great every time I order from this location, nice and hot until I get home, because I use the drive thru read more

I went through the drive thru and placed my order. They were very friendly and they asked me to pull into the parking. I parked and they were out by the time I put my car in park with my order. Everything was fresh and the order was correct. read more

I was picking up an order today and was very impressed. I spent over 30 years in the food service industry, and the way this manager runs her story is nothing shy of perfection. And nothing commands more respect than a manager who is in the trenches with their team. These women were communicating to ensure they were all on the same page, while training 2 new people. Management always sets the tone, and this manager has the melody down. Impressive for sure! read more