Shameful. This is the Steak and Cheese. More onions than meat. Nothing about this resembles their advertisement. Why bother making this? It is only going to cause you to lose customers. read more

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Only thing I ordered was a half pound roast beef with Arby sauce they gave me horseradish and half of the meat on the sandwich was cold like it just come out of the refrigerator read more

Nasty, my dog refused to eat that crap! A total waste of money and the service...non-existent.

Food is good at best. Some of the staff can be a bit snappy, even one of the daytime managers a older lady. She can be rude or mean if you cal with a large order Also one time here we ordered gyros and they were out of the meat so instead of telling us they replaced it with roast beef then when we asked a guy behind the counter he got offended saying he made the food and he got offended and copped an attitude real quick. read more

Fast service. Kind of deserted. I got the Beef 'n Cheddar sandwich it was kind of bland even with horsey sauce. Sandwich was barely room temperature, not hot. read more

Arby's - Dining room is pretty much empty - Fast Food Near Me - Crossville, Tennessee

Heads up. Arby's in Crossville Tennessee is just about worthless. Full of illiterate and def imbeciles that can't read enough to tell the difference between Arby's sauce and tangy barbecue. Idk about you but they do not sound the same they don't look the same idk if there all autistic but something isn't adding up read more

Made an order with Uber Eats. They got my ENTIRE order wrong. The only reason I didn't go to the store is because I'm traveling/driving all day and I didn't want to go back out...plus I was really hungr. Good thing I received most of my money back when I made a complaint with Uber Eats. read more

Just left Arby's and probably for the last time. Fries so cold, hard to believe anyone would eat them. Obviously no leadership there, no smiles from anyone, no thank you. No one was there except employees, the floor was filthy, every table and booth dirty. No napkins, It's a shame since the remodel looks great. read more

Employee sat smoking outside my window and playing on her phone. She refused to move to the other side of her car. She refused to close her door so I could leave my car. (Also violating Tennessee's law mandating no smoking w/in 50' of business entrance law) Called store. No answer. Thank you for not caring if you make an asthmatic sick. read more

Arby's - Said "no" to me (an asthmatic) when I asked her to move away or close her door. Wouldn't let me out of car either. - Fast Food Near Me - Crossville, Tennessee

Terrible place to eat! The food is ok but the service is always horrible! Also they never give you any Arbys sauce! How are you supposed to enjoy an Arbys sandwich without the Arbys sauce??? read more

I like Arby's food but this location always has the worst, watered down soda. No matter what flavor you order or what time you are there the soda is ALWAYS watered down like they do not put enough syrup. It is my main gripe and why I don't go there more often. Please, Arby's, learn to mix soda properly. read more

used 2 cards ( we're sorry we messed up your order ) each good for free meal . meals they were replacing were 2 x french dip , came with no dip ! order missing their highly touted chicken nuggets , did pay for them . new order 1 french dip , 2 x nuggets , 1 philly cheese ( awful , threw it away ) got home have dip but no sandwhich lol would of expected extra effort not less !!!~ also only reason i was there is wife lost brother this morn. to covid and thought a chocolate shake ( always good ) and french dip ( her fav ) would cheer her up . thank you arby's read more

Arby's in Crossville is hit or miss with food and service. Sometimes your sandwich is good, other times it is not fresh and slapped together. The servers rarely pay attention to specifics of your order and can't seem to put a fork in your bag when you order a salad. read more

The food was great but the wait was ridiculous. Go to a sit down restaurant, you'll save time.

This was the worst Arby's I've ever been to. We will probably not go to another Arby's for a long time. The cashier didn't really seem to know what was going on. Not exactly a difficult job to do, but I digress. Then the sweet tea was out, not that big of a deal, but we asked for more and the manager seemed ticked off that we were asking and when we got it, it was horrible. Went to dump it out to just get soda and the catch tray was overflowing onto the counter so we had nowhere to pour the drink out. Then the coke was nasty. No napkins in the condiment area. Then we sit down to eat soggy curly fries and the roast beef was really weird thick cut. Really just a pretty awful experience all together. We love Arby's, but we will not be back to this one ever. read more

Went to Arby's for take out and wanted the cheddar beef sandwich on the onion roll they are advertising.. Oh, we are out of onion rolls, Say what?? So I ordered something else with a side of onion rings. Oh, we don't have no onion rings today.. Say What?? This was at 5 o'clock I mean what the heck. Won't be back.. read more

Just left Arby's in Crossville Tennessee. No Ketchup as containers were all empty. While the food was good this Arby's was filthy. Garbage everywhere including food and condiment counters. read more

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Food is good. But every time I come in and get a beef n chedder, I get an overload of cheese and sauce that drips out everywhere. Otherwise great. read more

Good Arby's. Restrooms were clean, restaurant was clean, people were friendly and helpful. The manager saw I was leaving with half my sandwich and went and got me a bag. read more

Clean bathroom last stop before the Crossville flea market thats why I like it..

I love Arby's but the one in Crossville is slow on the drive thru. Other than that it's a great place to eat. Staff is friendly enough.

Ok, the food was fine, fresh and good. However, the place was a mess! The trash was literally overflowing and stacked on top of the containers. The serve yourself ice tea was empty, the napkin holders were empty, the paper towels and soap in the ladies room were empty, most of the tables needed wiped off, the condiment counter was messy and needed cleaned and the floors needed swept. Several customers complained while we were eating. I live here in Crossville and I like Arby's but this was sad and I believe the management was solely responsible. I hope there was a good reason and this was just a bad day. read more