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    Arby's

    2.4 (5 reviews)
    InexpensiveFast Food, Sandwiches

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    7 years ago

    Terrible. Charging extra for sauce. I got my money back and left. What's next, cost extra for ketchup?9

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    Head West Sub Stop

    Head West Sub Stop

    3.3
    (22 reviews)
    0.1 mi

    Review Visit: March 11th, 2014…read more The place where I learned that I don't like Hellman's Mayonnaise. Mayonnaise seems to be such a controversial condiment. It has its fair share of lovers and it has its fair share of haters. There seems to be no middle ground. Personally, I like it when it can compliment a meal but too little and it does nothing and too much floods out the other flavors. Head West was suggested to me when I was first putting together my travel list in 2011 by my friend Annalyn. She said it was the best place to get subs in Springfield. I took her word on that and decided to check it out on one of my first trips to the city of Abraham Lincoln. I wasn't sure what to expect from Head West. The name and logo gave me a few different expectations but I don't think what it is and what I expected aligned very well. The restaurant was heavy on the greens and purples from what I remember. Like something you would see in New Orleans. Seeing as this was forever ago, I don't really remember what I got but I do remember the fatal mistake I made. When I unrolled my sub sandwich and I was presented with some mayo packets, I added them to my sub to the level I thought was appropriate. I was naive. I was young. I didn't know better. It took a few bites for me to realize that I don't like Hellman's Mayo. Not one bit. Sadly, I did too good of a job when I added it as it was evenly spread across the whole sandwich. Bite after bite, I tried to tell my brain that it was good. It was delicious. It was not the worst thing I had. But in the end, I had to admit it was nasty. The sub itself was really good and the Jones Soda washed everything down rather well. This was my first time having a Jones Soda and that was far from disappointing. After choking down the sub, we made our exit. I have forever cursed that mayonnaise for ruining my sub on that day. On the bright side, I would be willing to go back and try a sub again. As I said prior, the sub itself was great. It was just marred by that awful goop called a condiment.

    Well-made, well-sized $10 sandwiches and good service. We got the turkey and provolone and the…read moremeatball sub and both got the job done well.

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    The grilled cheese was awful and there was one slice of cheese and I couldn't even open it.
    The grilled cheese was awful and there was one slice of cheese and I couldn't even open it.
    Head West Sub Stop
    Head West Sub Stop

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    Jimmy John's

    Jimmy John's

    2.4
    (10 reviews)
    0.1 mi
    $

    This has been one of my favorites when I connected with them when I was still working with the…read morestate of Illinois and they really were freaky fast. Now that I'm retired I don't get them delivered but I do go over and order them and take them home and they are the best sandwiches!!! I love the bread that they put the meat and condiments on; it's the best French bread I've ever tasted in my life. Staff are friendly.

    Bad food, bad service, terrible ambiance. We ordered at 11:30 for sandwiches to be picked up at…read more12:45, so, 1 hour and 15 minutes in advance for 6 sandwiches. I sat and waited until 1:00 and when I asked how long it would be, the staff was super rude and said "Yeah man, sit down, we are busy". They certainly didn't look busy, aside from the fact that they were taking forever to make sandwiches. Except when people they knew walked in, they were served right away. They need to shut this restaurant down, fire everyone, and start over. They never get the order correct and clearly don't care about service. Order was finally finished around 1:15, 30 minutes after we wanted and 1 hour and 45 minutes after we ordered..... for cold cuts. Got home, they had shorted us a sandwich, chips, and two sides of ranch. Went back, they were rude when I asked that they give us what we had already paid them for, put us to the back of the line, and I waited another 30 minutes. Horrible staff. Horrible service. Horrible food.

    Arby's - hotdogs - Updated July 2026

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