I'm very satisfied. They showed up on time and diagnosed the water heater problem quickly…read more My only gripe is they add in a flush without asking for $125. However, if you buy it up front it's a $50 discount. I bought it, but I want to know it's there.

The technician, Eric, was on ti.e, the service was prompt and thorough. I could not be more eases…read moreto get same day service si affordable . 10 stars!

We had a big water leak, we called fuquay plumbing at 7 pm and he was there within 15 minutes. Now…read morethis is service. You don't find a business like this no where... he will diffently be our new plumber.

These guys have no done a hot water heater and an outside faucet for us and are always great!…read more Very responsive and quality work!

We hired NC Water Heaters / NC Home Remodeling to do a number of electrical, plumbing, and…read morecarpentry repairs on our house and it has been an extremely frustrating process to deal with them. Overall we had a number of issues with the quality of work and felt that we were overcharged when we saw the final product of what they did. It was not all bad, and specifically we felt that the electrician they sent was very helpful and did a great job. However, the problems that we had completely soured our opinions of NC Home Remodeling and we would not recommend them to anyone. The first issue was that they did an extremely sloppy job filling in the grout on our brick steps to the point that they had to send out people multiple times to try and clean up the job. We were told that the worker who messed up the job was let go which made us question why inexperienced people were being sent out to do jobs that they didn't know how to do. Additionally, when installing a new toilet, we realized after the job was done that the toilet that was installed was too big and no longer allowed the bathroom door to close. I don't know how the plumber missed this, but we had to get them back out to switch the toilets around. We also had them quote installing a railing in our attic, which they originally quoted at $850.00. When we saw the final product all they had done was drill a 2x4 to the wall and attach a piece of lattice to the side of the steps. The cost of materials must have been less than $50, taken less than an hour to install, and looks extremely amateurish. I have pictures attached, it looks terrible, the 2x4 isn't even sanded, doesn't go the full length of the stairs, and is nothing like what we expected. I emailed them about it and they said that they decided to go a different route from the original estimate and dropped the price to $400.00. I don't know if they would have dropped the price if we hadn't said anything, but if I had known this was the level of carpentry they were going to do I would have just done it myself. There were several other things we had to go back and forth on to make sure the work was actually done which just made it an exhausting process. We were billed $800.00 for a painter who was at the house for 1 hour and didn't paint two of the areas he was supposed to do, so they only dropped it down to $650.00 only after we pressed them on it. They also billed $250.00 for gutter cleaning which was never done, so we had to point that out and get them to take it off the invoice. I know that this company is mainly a water heaters company and I am guessing that they branched out to home remodeling because there is a high demand for the work, but it seems like they overextended themselves and do not have people who know what they are doing in this field. We will not work with them again and I would suggest that you look elsewhere for home remodeling work.

Less than impressed. NC Water Heaters was hired to complete a few minor repairs after a home…read moreinspection. Their employee did a great job in resealing a toilet. The same employee installed a drain pan under my washer. That employee left a large dent in the front of the washer and somehow damaged the rods inside. I had to hire an appliance repair company to fix the washer (almost $300). NC Water Heaters did deduct this from my bill. They evaluated a light switch that was noted in the inspection report. This 5 minutes cost me $85 even though the employee did nothing!

Did what they said they would do. Responsive and flexible. Clean professional. Price was high and a…read morelittle bit of a surprise because I thought their quote was final price but realized they quoted me not including taxes which for a larger job were significant. But other than that. I was pleased.

The serviceman was polite and was careful not to make a mess while removing my faulty garbage…read moredisposal. He finished the job in a timely manner and everything is working properly now.

Matthew's Plumbing has done some work for us before, a PRV and a water heater replacement. I had…read morethem come today to check for a leak which I was pretty sure didn't exist. The city of Raleigh refuses to check their water meter or replace it without an invoice from a plumber. Our water bill was higher than usual the last few months. I did a toilet leak test and found no leaks. Nothing else on the property showed a leak. I called the water department and they were less than helpful. Despite our bill going DOWN after turning ON our sprinkler system, they insisted there was a leak. Matthew's Plumbing sent two guys out who listened to the story, checked the meter as I did, checked the crawl space (no leaks) and listened to me complain about the water department. I was expecting to pay $200+, instead they only charged me $75. These people are honest. I was upset enough that I would have paid the $200 or more had they asked me to do so. Today's visit is why I'll keep doing business with them.

We had two simple tasks: install a per-faucet water filter, descale our tankless heater. We got TWO…read moreleaks: one busted pipe and one improperly installed water filter (screwed on badly, constant dribble). Neither of them were caught and ran for weeks causing massive water damage. Matherw's refuses to take responsibility and even BILLED US TO FIX IT! insurance is suing them for us. STAY AWAY. They do NOT stand by their work!

Top notch Plumbing service. Clarence was the tech who came…read moreout to handle a small plumbing job. He was professional, knowledgeable and efficient. He even gave me some helpful tips on how to manage similar issues. Over all, I would highly recommend Air Experts, as they are true pros who offer rates that are competitive and reasonable.

They were great and did the job quickly. We called them in, they gave us a quote. They were kind…read moreand courteous and knowledgeable. They provided me with several options and the pros and cons of each. I ordered my tankless from Lowes, and they were able to install with no issue and quickly.

Eugene and team gave great service in a timely manner in a time of need. Great follow up service as…read morewell to ensure that all was well. Many thanks.

Eugene and his team did the plumbing on my second addition of my house. At the same time, they also…read morereplaced a few faucets and fixed excising toilets, and replaced water heater. Overall, really nice team, work clean, good communication, reasonable price. Will hire again.

Woke up this morning with no hot water. Call Pure Water Plumbing and Alex had our new water heater…read moreinstalled this afternoon. On top of that they left the place clean and did a neat job. Thanks!!