I love living here. The building is run so well, it's clean and…read morethe staff is friendly, helpful and go above and beyond what anyone would expect. The apartments and common areas are well designed and have interesting and artistic decor to discover as you live and move around the building. The woodwork and staircase in the lobby at Charles&Co are truly beautiful.

We found and bought our dream home in Jersey City thanks to the experience and expertise of…read moreSilverman, and particularly thanks to Vanessa. As first time homebuyers, we needed a lot of hand holding and advice, and we came to the right place. Vanessa made the process of searching for a home as enjoyable and easy as possible. She worked around our busy schedules and struck the right balance between advising us in certain key areas and letting our preferences guide the search. We so enjoyed spending time with her and getting to know her throughout the search process. Vanessa clearly takes pride in her work, and once we had chosen the home we wanted to purchase, she worked tirelessly to make sure we got it. Her advice could only have come from deep experience in the field. We really became a team at that point, and Vanessa made sure that as much work as we had to do, we also took time to celebrate and enjoy the experience. For anyone looking to purchase a home in the area, we cannot recommend Vanessa, and Silverman, highly enough!

I have been a resident here at Liberty House for, what would've been, 10 years, and it pains me to…read moreeven write this review...but, enough is enough. I received a lease renewal of over 18%, which I found absolutely insane not only due to the length of my tenancy, but to the fact that this increase was not, in any way, justifiable by current market trends. However, thanks to the help of Samantha, she was able to present me with a much lower renewal that was more realistic. I was ecstatic because Samantha was able to keep me in my budget so I can continue living in my home where so many beautiful memories and accomplishments have been made. Since I've been here for so long, I've seen MANY managers come and go, and Samantha has by far been the most helpful, most genuine, and most caring. However, Lordis MUST be held accountable for her consistent malicious actions and disgusting commentary. I had to write this review anonymously due to Lordis's proven track record of making any resident's living experience so miserable to the point where they are forced to move out if that resident speaks up on her behavior, and I refuse to allow her to do the same to me and my family. As I was waiting for the elevator after leaving the office to discuss my renewal (the elevator is right next to the office, by the way), I overheard Lordis say "Sam! Did they renew?" Samantha responded "yeah, I got them a better renewal offer." Lordis then responded (and I remember word for word because I was in such disbelief), "those kind of people are always looking for discounts but want to walk around thinking they're royalty like they don't stink up the whole hallway!" (For reference, I am from India and my husband is from Pakistan). There was a brief moment of silence, assuming everyone else in the office was in the same disbelief, then she continued while laughing and said "it's true! Right, Patrick? Tell me when you walk past any of those Indian apartments it doesn't stink!? Nobody wants to smell that curry all day. We could've let them give notice, sorry Sam." I pulled my phone out to begin recording, but the statements ended there since it was clear that Samantha and Patrick was not entertaining her foolishness. This was extremely hurtful and heartbreaking because I was so excited to go upstairs and let my husband know that we can renew our lease for our home that we loved SO much. But, within just 10-15 seconds, that excitement was shattered. My husband and I have given our notice to move out. How could we possibly continue to live in a place where with such a disgusting, evil, and malicious manager? 9 years. We're letting go of our home for the past 9 years. It would've been a MUCH better staffing decision by Windsor if Samantha was hired as the main manager, but instead, they decided to hire a monster. Going through previous reviews, I see there is someone from Windsor that responds. So I would like to state, since this will clearly be seen by someone higher, that my husband and I do not wish to rectify, speak about, or meet with ANYONE regarding this review as we would like to enjoy our last two months living here without being exposed to Lordis malicious and retaliatory behavior. However, just a word of advice, get rid of that monster before she causes this property to lose more residents and before she runs your business through the mud. As a resident, we always only see Samantha and/or Patrick running around and doing all of the work anyway, so there is clearly not a need for her. To anyone looking to potentially live here, it's a great property in a beautiful neighborhood. Samantha is a wonderful resident manager and Patrick is a sweet kid. But, if you come tour, ask of Lordis is still the manager. If the answer is yes....RUN!!! Do not move here until this monster is replaced.

I have rented in the NYC area for 10 years and have never experienced a worse property management…read moreteam or company. Steer clear of Windsor Communities at any cost. Do not rent here if you have even one other option. The building management company at Windsor at Liberty house is unresponsive, impossible to reach, and deeply apathetic towards the people who live in the building. When there is an issue, they are not present, available, or helpful, regardless of the severity of the situation. For emergencies, they will route you to the maintenance team, the leasing office, or a call center. There is no direct email address or phone number to contact Windsor Communities or the management team for 100 Dudley Street. In the event you do make contact with them, they will not help, or assist you in addressing whatever issue may have arisen. The "management" provided by Windsor Communities is either (A) non-existent, or (B) actively harmful. A short list of issues we encountered in our 1 year tenure in this building: (1) the fire alarms are repeatedly faulty (usually going off late at night); (2) the parking garage in the south building does not reliably shut/lock, and is constantly breaking down, risking vehicle theft and damage; (3) several of the key elevators used by residents are regularly broken/out of use for maintenance; (4) there is no secure package system. Packages are routinely left outside the building, inside the front entrance, in the common area at the 100 Dudley entrance, or otherwise unsecured; (5) the management team has routinely completely disregarded communications regarding ordinary course payment disputes; (6) we were charged amenity fees for a gym that was largely unavailable; (7) we were also routine double-charged and erroneously charged for parking; and (8) even though we were only here for one year, we had multiple significant appliances break and need whole-sale replacing (fridge/freezer and dishwasher). To be clear: some of the apartments themselves are nice, and the building maintenance staff are fast and responsive for true maintenance issues. Even the leasing office personnel try to be helpful (though candidly, they are rarely ever physically present or available by phone). However, none of that even slightly compensates for the complete failures of Windsor Communities to properly manage this building and attend to the welfare of its residents. Do. Not. Rent. Here.

I've lived in a building managed by Alex for the past three years, and I truly can't say enough…read morepositive things about my experience with him and the Building Equity Management team. Alex is kind, understanding, and consistently communicative. He often replies to emails within minutes! Sokol, the super, has also been wonderful to work with. He's incredibly responsive, helpful, and always quick to address anything that comes up in the building. It's rare to find a team so reliable and easy to work with in property management, and it's made my experience living here seamless and stress-free. I'm very grateful to have had such a positive experience and would highly recommend Alex and the team to anyone.

For the past seven years I've lived in an UES pre-war building managed by Building Equity…read moreManagement. It's been a fantastic experience both as a resident as well as from someone having served on the co-op board as a Director and for the past five years, Board Chair. Michael Vinocur and his team are professional, always respectful and super responsive. They have handled every situation whether routine or emergency with great skill and attitude. I highly recommend Mike and his team!

Dror, Alessia, and the Ardent Management team were incredibly disappointing to work with. Their…read morelack of desire to focus on building management, upkeep, and responsiveness often left tenants without the legally required support. A few highlights from our time with Ardent included: - Lack of timely response to fix our units broken heat through the winter, with us tenants eventually just outlasting the cold until the spring. - Inability to answer emergency line, specifically when the building fire alarm had been going off for 5+ hours. - Repainting front steps/ trash area but only painting half, leaving trash, spilled paint and supplies by the front of the building for weeks. - sending threatening messages about modes of communication between tenants/management/landlord Although we understand that Ardent is managing communication with the landlord and the tenants, they lack the ability and drive that is needed for property management, and tenant support. Not a surprise that they were eventually let go from managing our building. For renters working with Ardent: Be aware of your renters rights, remember that hoboken offers a free housing lawyer, and good luck!

Our building switched to Ardent Management and they were inefficient, uncommunicative and…read moreunresponsive on every account. Time-sensitive building issues were ignored on the emergency line and when our entire heating system broke for weeks the company refused to manage a timely fix to the issue leaving us cold during the winter which is illegal. The new portal they set up became a 1-way line where they posted multiple changes with no explanation or reason. The nail in the coffin is the team's rude and ineffective communication which left us on read for multiple days until we had a legal issue to resolve. I would caution any tenants or landlords from using Ardent as they do not conduct themselves in a professional manner, nor do they effectively manage a building and eventually were let go from that building after we moved out.

ok so I don't really write reviews but felt like i should for these guys. I have 2 properties in NJ…read more(one in kearny area, one further out) and was having a really hard time keeping up with everything especially the compliance stuff which honestly goes over my head half the time. Someone referred me to RPPM and I called them kind of skeptical bc I've had bad experiences before with management companies that just take your money and don't really do much. But these guys are different. John was straight with me from the jump, explained everything they do, didn't oversell it. They handled some violation issues I had pending and I didn't have to stress about it. Communications with my tenants have been way more professional than when I was doing it myself lol. I used to just text my tenants which I know is not the right way to do it. Only thing I'd say is sometimes I wish they responded a little faster but honestly when they do get back to me everything is thorough and correct so I think its just they are busy and doing things right rather then rushing. Not really a complaint just something I noticed. Overall very happy. Would def recommend to other landlords in NJ especially if your portfolio is growing and you cant manage everything yourself anymore. 5 stars from me

One of RPPM strongest qualities is their communication. They are clear, timely, and consistent,…read morewhich builds trust and makes working with them easy. Questions are answered directly, updates are provided without having to chase them, and expectations are set clearly from the start. Their professional skill shows in how smoothly issues are handled and how well they navigate complex situations. It is clear they know what they are doing and take their responsibilities seriously. Based on my experience, RPPM stands out for strong communication and competence, and I would recommend them without hesitation.

Newport residential/ lefrak family is one of the worst in managing their property. Any concern is a…read moredead end. You have to deal with it yourself. Be it neighbor smoking , bed bugs, roaches they just don't care. Management will tell you they are speaking with landlord and come back saying sorry. They won't let you transfer to different unit or let you walk.

I live in an old building in Newport called WSS. This building has no heat. Residents have pay out…read morefrom their own pocket for the electronic heat. This winter my electricity bill is more than $600/month. we only turn our heater on at night. Every year my rent increase $400-500 average. The rent fee sky high. The building ventilation fan keep breaking down and bathroom roof leaking , the whole building smells. No stability at all. Ridiculous! Not recommend!

The properties at 407/409 1st street do not have a working dryer. He sends someone to "fix" it and…read morerefuses to admit it does not work. This has been ongoing for 2+ years to my knowledge. Also he only responds to maintenance requests that seem easy to fix.

All of it was amazing. Joe on the phone was super helpful knew a lot about the building and…read morescheduled my move in

Building not clean. Trash in hallways and stairways, laundry room is dirty, under staffedread more

Jasco is a small operation and runs like one. They have just about 5 employees in the Jersey City…read moreOffice and 1-2 agents that show apartments. They typically avoid maintaining apartments for existing tenants, so that disgruntled tenants leave. This allows them to renovate vacant apartments and ramp up the prices past market value. So, if you happen to find one of their cheap apartment listings, then beware because there is likely something very wrong with it for them not to renovate it. Be sure to ask why it is cheap, thoroughly examine the unit, ask the neighbors, and be prepared for disappointment. One of their tricks is to claim that an apartment is renovated, but if you examine the unit closely, you may find that they just threw a coat of paint over a patched-up wall. After living in one of Jasco's properties for over 3 years, there are 3 things I can attest to in order of my experience with them: 1. Their $125 - $200 application is a rip-off and illegal. Application fees should range between $30-50 at best. Legally, application fees are not supposed to be used as a form of revenue, but they do it anyway. 2. They are responsive and cordial until you sign the lease. Afterward, when you have concerns or requests for repairs, if they aren't something that your super can easily fix, then you will either end up waiting months for the repair or the request will be ignored. 3. They have an internal policy to reject all transfer requests. They are more concerned with moving in new tenants than they are with accommodating existing ones. This goes back to my first statement about them preferring to have tenants leave so they can jack up the rent. For example, I requested to transfer to a bigger unit numerous times and the one time I got a response they offered an apartment that was so overpriced they couldn't offload in the open market. As for the staff, none of them are on your side: Joanne Carr is harsh and unhelpful to leasees. In the past, she has added illegal fees to bills and feigned ignorance about them when asked, claiming that they are legit. So, if you ever see any miscellaneous fees be sure to verify their legality, then she will immediately remove them once you prove you're right. Lisa Alicea is only nice at first. Her job is to give you a false sense of security like Jasco is going to take care of you. But, after you sign the lease, she will never respond to you about anything ever again. Ceni Llaveshi is normally nonresponsive and reluctant to approve any repairs that cost money - he has absolutely no sympathy for tenants or their living conditions. He ignores most maintenance requests unless they impact the building, like electrical or fire hazards. So, be ready to file reports with the state, it's the only way to get him to approve the most necessary and reasonable repairs. The bottom line is that Jasco isn't big on customer service. They won't care if there is a leak in the apartment, a crack in the wall, hazardous peeling paint, or anything else that could be categorized as "sub-standard" housing conditions. If it's not a problem that impacts a majority of tenants or the building itself, then you are often on your own. Overall, it's not the worst management company that I've come across, but it is not the best or even close to good - it is almost barely decent. They do the bare minimum to avoid legal problems and nothing more. Jasco should be on the bottom of your list if you want a "good" property management company.

Very fortunate to have found Ed and Victoria. They helped us find, make an offer, and close a deal…read moreon an investment property in West New York. From showing us homes on short notice on a whirlwind trip, to referring an attorney and insurance agent, they were top notch. Outstanding communication and responsiveness. Highly recommend.

After living in our current condo in Hoboken for no more (and no less) than 2 years 4 months and 22…read moreto 28 days, we were informed by our landlords that the unit was going to be put on the market and we would have 60 days to leave once it went into contract. After this conversation and subsequent disbelief, I remembered this tiny little clause that lurked unsuspectingly on the first page of our lease.....in bold, practically unmissable font with 18 arrows pointing to it (well, maybe not 18) that stated the above to be very true. After some thought, we decided that 60 days (assuming the condo would sell fast, which it did) was not enough time to locate and purchase a house (our original plan) and started looking for rentals in the area. In January. With no fee (unplanned move + large realtor fee..ehhhh.) Well, we started looking out deeper into NJ but that didn't go as planned, so AFTER that we looked online (craigslist mostly) for units were similar to the one we were in. I saw Konstantin's name on a few of the posts, and texted him around 11am on a Sunday. Right around 11:02 I heard back, and by 11:08 we had four appointments set up with him. Such last minute, on a cold Sunday in January? No problem. Awesome. Konstantin took us to the first property we picked and took the time to note our preferences, likes, dislikes, must haves, must have-nots, etc etc. He then automatically weeded out the rest of the day based on that. No wasted time, no irrelevant showings, no "well, let's just go look..", none of that "I know this has a fee but it's so perfect!" - just exactly what we wanted served up on a silver platter. How? Konstantin knows the market like the back of his hand. He did well, because we found our place that day. Due to our situation with the condo not yet being sold and not being able to actually sign a new lease until it was, we had to sit on it. It was an awesome deal in a brand new unit that was only made possible by two month free special. Needless to say, we got restless, and needed some advice. Konstantin's job was completed at this point - he found us the place where we wanted to move next. Yet...he continued to e-mail with me regularly and talk on the phone about our options, renters rights, risks of not signing, etc. And even weeks later, when we needed to have "that conversation" with our landlords, he was on the phone with beforehand, dolling out advice on how to frame the discussion so I was nice, but made the point that we had been great tenants, very accommodating with the endless showings, and it was time we got a guaranteed move date so we could capitalize on the deal. Everything worked out in the end, and I sure hope he got an awesome commission from the complex on this. When our new lease is up, barring major changes in the location of our employment, we plan on buying a house...somewhere. Konstantin is going to be our first call, because I feel like the no-nonense, no-BS way to buy a house is the way to go. I know he will always have our best interest in mind. Even if where we want to go is in an area he doesn't have as much expertise...we trust that anyone that he refers us to would offer up that same experience. If you are new to Hoboken (or the surrounding area), or even if you already live here, are looking for a new place, and want some help - Konstantin is your man.

Thank You & Outstanding Review for Etai from DVORA…read more I want to sincerely thank Etai for his exceptional work as our building manager. After more than 15 years of ongoing radiator issues and getting nowhere with previous management teams, Etai finally resolved the problem efficiently and thoroughly. Etai is responsive, proactive, and truly committed to getting things done. He follows through, communicates clearly, and makes residents feel heard and respected. His dedication and professionalism have made a noticeable difference in the quality of living in our building. It is rare to find a building manager who takes such pride in their work and consistently delivers results. Etai sets a new standard for management, and our building is far better because of him. Highly recommended. Tenant at Fairmount Building Jersey City

I'm a current tenant at DVORA Hamilton House, and unfortunately, I've had an extremely…read moredisappointing experience with how management has handled serious maintenance and habitability issues in our unit over the past several months. We moved in End of August 2024. From October 2024 through February 2025, we faced repeated breakdowns of essential systems that made the apartment borderline unlivable at times: No heat for nearly two full months (Dec 5 - Feb 2), during winter. We had to purchase and operate space heaters at our own expense. We also had to seek shelter at family's/friend's houses during really cold days because it was unlivable. Dryer malfunctioned for nearly a month (Oct 18 - Nov 13), with zero follow-up for weeks despite repeated requests. Refrigerator failed in February, resulting in about $300 in food spoilage. The response was delayed, and no compensation was offered. We also experienced ongoing problems with the stove, toilet, dishwasher, and the electronic door lock, all met with slow or no response. We submitted multiple written complaints and even issued a formal legal demand on April 10. Despite all this, DVORA failed to offer any resolution or compensation by our requested deadline. Their overall lack of responsiveness has been one of the most frustrating parts of this experience -- especially considering the premium pricing of this building. As a result, we have formally filed complaints with Jersey City Housing Code Enforcement and the New Jersey Department of Community Affairs, and we've issued a 60-day lease termination notice. We're currently planning to move out by June 25, 2025. I understand that occasional maintenance issues happen in any building, but DVORA's long delays, lack of communication, and failure to acknowledge tenant hardship are unacceptable -- especially for a property that markets itself as luxury living. I hope this review helps future renters make an informed decision.