Our family had a very upsetting experience with this company during one of the most difficult…read moremoments of our lives. My mother-in-law passed away in the middle of the night while under hospice care. we were told we needed to choose a facility immediately for transport. Our plan was a simple cremation, but we also wanted the opportunity to see her one last time to ensure she was treated with dignity. When we contacted the company, we " no one allows that" which is completely untrue. Other funeral homes later confirmed that viewing prior to cremation is absolutely allowed. we were also told we would be charged $500 just for the pickup. While we were willing to pay, the situation became far more distressing when they refused to release her without her estranged husband's signature-even though they have been separated for over 25 years. The funeral home we ultimately chose even reached out to them several times including at 3:30 Pm because they had not followed through as expected. It felt like our loved one was being held hostage until payment was made, which we paid immediately without hesitation. We were also questioned about whether we were having her cremated still,and why we were choosing another cremation provider, which felt inappropriate and unprofessional given the circumstances. The funeral home we ended up working with has been in business for over 60 years and told us they had never encountered behavior like this. During a time when compassion, professionalism, and respect are critical, this experience was the exact opposite. i would strongly urge others to carefully consider their options.

Don't use them if you don't have to. They are rude and completely uncompassionate. I did not end up…read moreusing them for my aunt's cremation and called a place that was kinder and did not speak to me as if I was a burden to them. They might be less money, but the phrase you get what you pay for is exactly correct here. Go to an actual funeral home, and you will pay a bit more, but they will show compassion for your loved one and you as well.

You caution if selecting this funeral home. They sent a body to cremation while the family had a…read moreset date for viewing. Unfortunately the family didn't get a viewing because she was cremated prior to that without their knowledge.

Never ever use this funeral home if you don't want to have problems with the director. He has…read moreconstantly deemed my friend and her mothers mi memory time and time again. They have delayed the bracelet she ordered for 2 months and When she has called to ask the status she is met with hostility from the funeral director himself. The director is a misogynist and will talk down all women as if they are nothing but dirt on his shoe. I will be contacting a lawyer if the refund is not returned promptly and they change their practices because how are you working in the service of honoring decreased loved ones and you have a piss poor demeanor. Find a new calling

On behalf of the family of Kenneth Anderzak, we sincerely appreciate the care, professionalism and…read morecompassion given not only to my husband, but his family and friends.. The staff's attention to detail made a very sad & painful experience easier to handle. Their cost were reasonable and and the attention to request made and follow thru was sincerely appreciated. The beautiful room and lounge was appropriately fitted with seating arrangements enough for our large family. So Thank You Linda Rios-Anderzak

They misquoted our family and refused to correct. A hateful, angry staff has been additional pain…read morein our time of need. Shameful.

I highly recommend Duzak Funeral & Cremation Center if you are looking for Direct Cremation…read moreservices. The care and concern I received after my mother passed was exceptional. Chris and Noah were very professional and thorough. They were available when I had questions and they kept me updated throughout the entire process.

The services Duzak offered were beyond expression…read more Everyone I dealt with at Duzak Funeral Home was extremely kind and professional. Whenever Chris or Nova began a trip, they called to update me on the status--even if the trip didn't directly involve me. For example, when Chris started the pickup at the hospital, I received a call informing me. Once the body was loaded into the vehicle, he called again to confirm. Duzak went above and beyond to accommodate our needs. When we requested a final private viewing at the crematory, they readily agreed without hesitation. They even drove to our home to pick up the clothing and delivered copies of the death certificates they had collected from the county office--without us having to ask. Duzak was transparent about all costs upfront, so we never encountered any surprises. Their fees were very reasonable given the level of service provided.

Fourteen years ago, I used this funeral home for my dad's funeral. There were a series of missteps…read morethat almost kept me from choosing them again. But they did a great job this time with my mom's funeral so I wanted to update my rating. My team of Samantha, Mary and Eric did a great job from start to finish. At my initial meeting with Samantha, I expressed some concerns about what had happened the last time and she assured me that the team would have a seamless approach and they did (especially important as Samantha was going on holiday and the team was changing mid stream). There was none of the pressure this time to upgrade all the choices you are offered in terms of coffins, flowers, etc. There were solutions offered to questions raised on flowers, on how things would be set up and even when they heard my brother and I discussing that mom looked a little pale, they added some blush before her visitation to keep her looking her best. I asked that the obituary be a little more personal and I wrote up some thoughts and they incorporated it into the final piece and it really was well done. I also liked that they took our uploaded pictures from her obituary page and turned them into a video montage that we could show during our luncheon that showcased my mom's life. Each child was also given a stick with it on afterwards to keep the memories. Maybe it went better this time because I was more knowledgeable and knew to look out for the pitfalls. Or maybe they changed their policies. Or maybe it was a combination of the two. But whatever the reason, they delivered on what I needed them to do- be a solutions oriented team so that I could grieve and not have to keep thinking about what I might have missed. Thank you!

Recently visited for a funeral visitation and service…read more There were two areas for guests for the visitation. A couch, and chairs on one corner, a couch by another areas. I ended up standing for over an hour right by the guest sign-in book. The screen across from the large couch scrolled through selected family photos. There was a closet for coats. Another larger room set up with chairs for the scripture readings. The first room upon entry was a big room and conducive for standing, since there wasn't a lot of seating. I was glad I had come during a time with less people. The staff were buzzing around and at some point had to interrupt conversations to round up the siblings ahead of the readings.

Where do I start with Honor Memorial? We used this company on our family's recommendation because…read morethey did a great job. However, this was not our experience at all. Let's start with the fact that it took 3 hours after the original call for them to pick up my father, in the heat. After one person arrived, we still waited for a co-worker from Ann Arbor to arrive, an additional 30 minutes before he was taken into their care. Joe called me around 12 that day to let me know he would call later with information. He never called; in fact, every time Joe said he would call me back, he never did. I called almost every day to get information on what was happening with the body and what paperwork and such we needed to do. Finally, around Wednesday/Thursday, we received the paperwork to have him "taken into their care" and give them the ability to cremate. On Friday, 7/17, I called looking for an update and was told by Joe that he was "confident" my father would be ready on Tuesday. He also said he would call. I honestly did not wait for Joe to call because of his track record with calling me back. When I called on Tuesday afternoon, they did not have my father's death certificates back or his death certificate, and blamed it on the county circuit court. Finally, after much frustration, I called on Wednesday and demanded to know when I could pick up my father. Joe then went on to have a conversation with me about my gaslighting, implying that we had discussed timelines and how much the service cost before. We had in fact never had these conversations; the only time we spoke in length was when he was trying to convince my family that we shouldn't see his body.....which I wonder why?? He went as far as to say it might traumatize us. Finally, my mother and I went to pick up his ashes and death certificates on Wednesday. We then took Thursday to recover mentally and physically, as my mother and I are both disabled. Imagine my surprise when Joe called me multiple times on Friday about a review that my sister-in-law had left. She had apparently left a negative review, and he wanted to talk to me about it. He continued to try to tell me information about my experience that was untrue. In fact, I was so confused about what he was talking about that I put him on speaker, and my immediate family sat in awe. I would not recommend this place at all. If I could leave less than one star, I would. It seems like they are more concerned with being a body factory, picking up way too many people than they can handle, and not keeping families in the loop. Please take your loved one somewhere else; maybe they will be more concerned about their clients and less concerned about their reviews.

From the owner: Honor Memorial and Cremation Services provides honorable and affordable options for your loved one…read more We offer direct cremation services, burial services, and packages to assist you with hosting your own Celebration of Life.

Richter Family - Sherill from Turowski Funeral Home made us feel comfortable and met all of our…read moreneeds after our mother passed. We had a lot of details and she made sure all of our needs were met. It ws a difficult time and the peace and asistance she provided our family was unparallelled. Kudo's Neely Turowski Funeral Home.

Bob and Sheryl at Neely-Turowski in Livonia were wonderful to work with. Our aunts funeral was so…read morespecial. They had us bring things from her home and her pictures and dolls made it feel like her. The Life Story is such a wonderful gift that even people who never met her know her from the story. I think this is our families 8th funeral there. They do a wonderful job. Thank you Bob and Sheryl!