This place might be the worst hardwood place of all time. I went, and they were so rude and awful, and now after reading the reviews I get it. The place is dirty as well, just a bad experience. Just read a review where they didn't provide the hardwood and kept the 30k?! How is this place in business? AVOID. -10 STARS. read more

MAKE SURE YOU DONT FULLY PAY THEM UNTIL THEIR WORK IS DONE！！！ My neighbor recommended this contractor，Anna is an amazing interior designer，but so many disappointments of my experience with Sam. I never delayed any payments with them，it was $150kproject，I always pay what they asked for even though their work keep delaying . Sam's guy also left my brand new door frame broken and his guy said it'll be covered，but after I fully paid and tried to get my door frame invoice （which not even $200）reimbursed，I never heard back of both Sam and Anna. Sam ignored my calls and messages，but he returned my call by accident and ironically because he thought I am the new client who is going to make payment. I'm a business woman and this is not the way to do business.I've been following up with the invoice for couple months and they make me feel I'm a begger！ Today was my last time reaching out to them and I'm done with it，save the money and good luck. read more

ArchStone Design - Flooring Near Me - Sherman Oaks, California

I recently purchased my flooring from ArchStone Design, and I couldn't be happier. Anna, who helped me throughout the entire process, was an absolute gem. I was completely overwhelmed at first--there were so many stunning options, both online and in their showroom--but Anna made what could have been a stressful decision into one of the most enjoyable parts of designing my new penthouse. She has an incredible eye for interior design and such a natural sense for understanding what someone is envisioning. I told her that I wanted my home to feel warm, calm, and serene and showed her a few photos of my space. Somehow, out of thousands of possibilities, she effortlessly narrowed it down to two perfect options that captured everything I had described. The floors she helped me choose are beyond perfect--they completely transformed my home and tied everything together beautifully. The level of care, attention, and expertise I received from Anna and the entire ArchStone team is unmatched. When it comes to design, I'm extremely particular, but after this experience, I can honestly say--I only trust ArchStone Design. read more

ArchStone Design - Flooring Near Me - Sherman Oaks, California

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READ BEFORE YOU GO. We purchased hardwood floors from them two months ago in March ($30k+). We were told delivery in about 8 weeks. Anna ignored my emails for 2 months. She finally emailed me saying the floor was in and being prepared for delivery. A few days later I heard from the owner, Serob "Sam" Habesyan, who said there was a "warehouse error" and our floors were "accidentally released without proper verification." We knew something was wrong and went directly to the floor distributor and received confirmation that THERE WAS NO ORDER EVER PLACED by ArchStone Design Kitchen Bath & Flooring. They took our money, never placed the order, and have refused to refund our $30k+. It is a terrible situation. I want to make sure no one else has to go through this. We looked up Sam, and his contractor's license is currently suspended. If you search Sam's license number 972249 on the Contractors State License Board website, it says the following: "License is under suspension for the following reasons: - License is suspended for failure to comply with an outstanding civil judgment. - License suspended for failure to comply with a bond payout. - License is under Contractors Bond Suspension. A contractor's bond may have been received by the Board but not yet processed. Once the bond is processed the suspension will be lifted retroactively to the effective date of the bond. Ask the contractor for proof of a contractor's bond and contact the bonding company to verify bond status." read more

Been needing to get new wood floors. Came across this company and the wood selection was very good, many to select from. The work was very professional and carefully workspace. Very happy with service, thank you. Appreciate sam! read more

Anna was just so helpful. I don't understand all the old one star reviews prior to 2020 - maybe a change in management happened. I was a walk in at 3:50, just before their posted close time. Anna spent an hour with me to look at tiles. I'd already been to Marble Bros, who didn't really stand out in terms of helpfulness but they had a huge inventory, so I generally knew what to ask for. I'd also been to another tile place that was asking for exorbitant prices. I walked out without committing to anything. Anna took a couple days to send the quote, but after she did with the full SKUs, I called around for pricing, then called her up and asked for a price match - she agreed. I then came in again, and she again spent another hour with me as my wife and I went back and forth via text to find the right set of shower walls, shower floor/shelf, and bathroom floor. She was truly so patient and nice throughout. She price matched again, cut prices down a tad more, then I again walked out without committing. She even identified one tile that was priced more attractively than the original one I looked at. Called her up after and finally paid for and scheduled delivery (only $30 to deliver to Sherman Oaks). While this store is smaller than others, Anna really knew her stuff. I'd tell her which tiles I was looking for by name, and she knew where they were in her store. I also had some pretty high demands on color, texture, polish, and even when I said no to her favorites, she took it in stride and adjusted her tactics to find us the right materials for our criteria. Ask for Anna when you go in. She's amazing. read more

Anna was so wonderful to work with. She helped us choose a few options for a powder bath renovation including floor, wall tile and grout. The store has a nice selection of tile to choose from. Will definitely be back for future projects read more

ArchStone Design - Flooring Near Me - Sherman Oaks, California

Anna was great - she paid attention to detail and was able to accommodate the changes to the scope of our project along the way. 5/5 stars. The tile looks great in our bathroom! read more

I wish I knew about this place sooner!!! I needed stone for my fireplace and bathroom and they had the most beautiful selection. Unique pieces. Also Anna is extremely helpful in finding you exactly what you need and she has great taste! She helped me narrow down selections and pick the perfect stones for our project. I'm grateful I found this place and will only shop here going forward. read more

I drove from Pasadena in search of design ideas and the exceptional availability of unique tiles. My visit did not disappoint. Anna was very helpful in generating ideas and ultimately with my selection, as well as directing me to where to I could purchase materials to facilitate the job. Anna was a pleasure to work with! read more

Highly recommend Anna for any of your interior design needs! We stopped in and she was so welcoming - giving us tips and recommendations and also letting us just explore the awesome collection that she has. The store has so many options for every taste - it is such a gem! read more

Sam and Anna were great to work with and their team did a phenomenal job installing my new quartz kitchen counters, wetbar, and mantel in my new home. It was a lot of work (2 days x 8 hours a day) but their attention to detail, professionalism, and overall process was fantastic. Getting new counters wasn't originally part of my renovation budget, but it was an investment worth making and the payoff was fantastic. They were able to work with my budget and help me pick out a stone that was even better than what I had initially hoped for. And they worked with me to get the fit to really make an amazing impact in my space. Huge thanks to their team for doing a wonderful job! Super happy with the way it all turned out. And when I needed them to come back a week later to drill an additional hole for the air gap, they were quick to do so! Would totally recommend them and work with them again. read more

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If you're in the Sherman Oaks area and looking for quality tiles, this is the place to go! They offer a great selection, fair pricing, and exceptional service. We've ordered from them before, and every experience has been excellent. Whether you're remodeling or just exploring options, i highly recommend checking them out! read more

I had the pleasure to witness first hand how genuine and knowledgeable Anna is when orchestrating a complete remodel for one of my previous Real Estate clients. She knows everything about all the different beautiful products and designs they offer. Anna and staff delivered as promised and there were no delays. I will definitely refer them business in the future again. Thanks Anna, Sam, and the entire team! It was a pleasure working with you guys and looking forward to the next project!!! read more

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Anna is wonderful. Incredibly helpful in creating a modern design. I had been looking for months and settled on her kitchen and bathroom tile recommendations immediately. Quick turnaround time and very accommodating. read more

I had the gretestest experience with Arch Stone, so happy for this little hidden jewel in Sherman Oaks. Anna and Sam were so hands on and very knowledgeable every step of the way. The result speak for them self. Great team work . I felt blessed to work with a great team. You know what they say about contractors. I bought my materials and services under one roof made my life so much easier. Thank you for this beautiful Powder Room Arch Stone. read more

ArchStone Design - Flooring Near Me - Sherman Oaks, California

Ugh.... closed at 4pm on a Wednesday. What a shame because we really wanted to support a local biz. 1 star because the store does look nice. read more

Depends on how much risk you're willing to take during Omicron. There's a sign requesting masks to be worn at the door. But we were inside for less than two minutes and saw two people without a mask. Maybe this is common in the Valley, since we're coming from Central LA? So we left before really looking at any tile. Someone (who was masked) was ready to help us when we entered, so that's a plus. But won't be coming back here while there's a pandemic with an unvaccinated toddler. read more

ANNA IS THE BEST! I highly recommend Archstone but specifically their sales associate ANNA! She is poised, polished, prompt and professional. She is so knowledgable about their products, very responsive and ALWAYS HAPPY TO HELP! I give them 5 stars! read more

Came at 9:40am on a Saturday when store is supposed to be open and it was closed. Need to update hours. Incredibly unprofessional.

HIGHLY recommend! Anna & Sam are absolutely terrific, reliable, professional, efficient and as friendly as can be. They did everything they said they would do - and more. Inevitably issues present themselves during a remodel & each and every time these issues were clearly communicated and resolved efficiently and within our allocated budget. There's a 100% certainty I use them again. read more

So my issue is with the unprofessionalism with their service! I bought backsplash from this company, hired workers, and when they went to pick up my Order, the people at the store gave my guys the WRONG TILE!!! Thank God I was home to see my workers take out the tile so I could stop them! When I called the company they couldn't answer my questions until 45 minutes later! Not a SINGLE APOLOGY OR RESPONSIBILITY TAKEN! Not only was I LATE for work because of their mess up, but I had to pay my workers hourly to do nothing because no one on their end would give me answers for almost an hour! Lost money for a half day of no work and my workers for the day! Will be taking my business else where, where they have professional people who can read! read more

We are giving 4 stars at the current time because their showroom is lovely and Alex and Sam have been very kind and so far attentive. We hired ArchStone Design to install our cabinets and possibly our counter top. Our home sustained a fire on February 16. and our kitchen, which had custom cabinets, was fully destroyed. I'm suppose to receive a 3D/diagram of our kitchen by tomorrow. I will update and rewrite this review once the job is completed. ArchStone Design was recommended to us by "Restoration Masters", who by the way, we absolutely adore, because they came in and took care of us to the fullest soon after the fire happened. We are huge yelp reviewers, writers and raters. Alex and Sam came out and were indeed very kind and also offered us a few discounts to help us to stay within our budget. We appreciated that very much Again, upon completion we will return to add/or rewrite about our experience with ArchStone Design and we will then give a final rating of our experience with them too, at that time, for you. God bless everyone, be safe and keep yelping for the best of the best! read more

--Their design team doesn't know how to give good instructions to the cabinet manufacturer, so some pieces were ill-fitted. --The cabinet installation team didn't install several pieces correctly, and it took 5 times longer to install then we were told. Having kids with no kitchen for weeks longer than expected was not fun. --Their flooring team was twice the price of the contractor we ended up using, and in hindsight I'm glad I didn't use them because I fear the quality might have been as poor as their cabinet installation team. --As problems came up later, they lied and blamed us for their shoddy work. I still gave them 2 stars because the cabinet manufacturer did great work on the pieces, so at least they made good choices there. But all the other moving parts were not the quality they promised. I would not use them again. read more

I've ordered all my beautiful knobs from arch stone because not only are they great but they get it to you in a timely manner. When everyone else was saying it would be 5 to 6 weeks it took them literally just over a week. Thank you Archstone read more

Says they're open on Yelp. We drove an hour to get here and they're closed. Won't pick up the phone.

I almost did business with this showroom. I am glad I didn't! Sorry guys but you don't treat people right. These people treat you like they are doing you a favor by being there. I'm sorry if I was inconveniencing you when I dropped by to actually inquire about products. Do your research and find reputable showrooms with good reviews before you waste time and money at this establishment. read more

I visited this showroom to find a unique mosaic for my bathroom project. I was overwhelmed by their collection of mosaics. I found some really elegant stuff with natural stone and the employees are really polite and knowledgeable about many different stuff. They informed me the installation process and even showed me photos of the item installed which helped a lot making the decision. I am excited to get this installed and I will share photos once I finish my bathroom renovation. read more

ArchStone Design - I ended up getting this mosaic for my bathroom. Can't wait to install it. - Flooring Near Me - Sherman Oaks, California

I remodeled my house 2 months ago and let me tell you this place is amazing. The quality of their material is like no other. Anna was very knowledgeable and was able to help me find exactly what I was looking for. I am picky and hard to please but she was very patient with me and understanding. My kitchen and bathrooms look amazing!!!!! Thank you for all your hard work!!! read more

Couldn't be happier with my new bathrooms! From the jump, I needed an all-inclusive contractor to renovate the 2.5 baths in my condo. It was my first time renovating anything and I needed a one-stop shop for pulling permits, design, purchasing, demo, tiling, etc. Anna and Sam are such a great team and ArchStone had a wonderful showroom in studio city where I could review samples. We took the bathrooms down to the studs and they renovated all of it. The final product? Gorgeous and I'm beyond happy I went with ArchStone! read more

I came into the showroom looking for some wall tiles for my bathroom. This place has an amazing collection in various sizes. The staff there is really knowledgeable in the products they sell. I met with Anna and Sam and both were very polite and they helped me pick the right tile that matched the style of my house. The showroom is beautiful and it was an absolute pleasure supporting this local business. Not only they helped me pick a nice tile but they also recommended the matching grout to use to give it the sleek look. Thank you! read more

We have had a marvelous experience working with Arch Stone. Here's what we bought: Wood floors - gorgeous and impeccably installed Kitchen cabinets, tile backsplash and granite countertops - amazing Bathroom tile flooring and countertops - perfection Our experience was excellent, the quality of the job was superb and the team was great to work with. Kudos to Sam, Anna, David, Jose, Martine, Cesar and the rest of the crew. read more

ArchStone Design - Thank you for the beautiful remodel! jb - Flooring Near Me - Sherman Oaks, California

I finally got my bathroom tiles installed and they look amazing. I am really happy with the way they came out. I recommend this showroom, they have a really big selection of tiles and it's easy to find what you want. read more

ArchStone Design - Flooring Near Me - Sherman Oaks, California

Anna and Arch Stone are amazing! We were doing a complete home remodel and were really becoming frustrated and overwhelmed with all the design decisions. Everywhere we went for tile was either ridiculously expensive or just mediocre and with no help from staff regarding design. Arch Stone was the perfect balance--Anna was so helpful from the very first time we went and so patient with us for the many times we went back. She is very talented in design and really helped us pinpoint what feeling we were going for in our bathrooms and kitchen. You will truly feel as if you have your own personal designer by going to Arch Stone. We highly, highly recommend you check out their vast selection, competitive prices and excellent customer service. We are customers for life! Thank you Anna! read more

I can't say enough good things about Arch Stone - Sam & Anna. May anyone looking to re-model (we did our kitchen) be fortunate enough to work with them. We did a total kitchen re-model: demo'ed the kitchen, installed new floors, cabinets, Cambria CounterTop, new appliances, handles/faucets, backsplash and paint. Sam as the contractor handled everything for us (we went elsewhere for both the appliances and cabinets only). The floor tile, backsplash, and Cambria countertop (as well as the cabinet and sink hardware) we ordered from Anna. They were a pleasure to work with - on top of the job; Sam was careful to have a "steady flow" of work being doing with minimal to no lag time. As a couple of bumps in the road just naturally occurred (not due to Sam or Anna) they responded promptly and flexibilly. Not sure what else to say - want to talk - call Ed @ (818) 324-2270! Ed/Studio City, California read more

Anna was terrific. Helped us pick out the tiles we liked and arranged for very quick turnaround time. Great selection of tile at reasonable prices and gave us contractor discounts. read more

It is very hard to find people that have a sense of style, taste, and are reasonably priced. The team of Anna, Masha, and Serzh really catered to the needs of my family. They let us take pieces home and compare, they were creative, and made us feel like a part of the family. read more

If you need any level of help with interior design, this is definitely the place to go. Anna Charl and her team are all very knowledgeable, highly professional, very friendly and care above and beyond the normal business relationship. Anna has been an absolute life saver as we are undergoing a renovation. Her advice and design sense is excellent and gave us the confidence to make choices. We couldn't be more delighted with the outcome. I cannot recommend Archstone Design enough. read more

Anna was absolutely amazing! We had no idea about our bathroom design and new flooring for our home. She was able to come in and help with the design ideas and to purchase the right material. It took few days for the Estimate but it was so worth it! This company is amazing. read more

Had a great experience here! Mike provided me with the best customer service. White hexagonal tile for our bathroom is what I was looking for and he sent many pictures of what they had in stock in a very prompt manner. In store I decided on one that I had actually seen in person at another store for a lower price. He wasn't able to match but very close and I chose to by from him because of the customer service being top notch. He even worked to get the tile sooner than the other place. This store also has a nice clean layout with tiles being organized with some thought as opposed to many other places having tiles strewn in a haphazard manner. Thanks Mike! read more