I've been using Summit for about 8 years now, and they have consistently exceeded my expectations…read moreevery time. They installed my HVAC when I moved in. I have never had any issues or repairs, but they come out and do my maintenance twice a year. Today I had a scheduled maintenance visit with Tara, and I can't say enough good things about her. She was not only professional and thorough, but she really took the time to go above and beyond in explaining things to me in a way that actually made sense. One thing that really stood out was how she walked me through how, why, and when to flush my water heater. She also let me know that they do plumbing too if I'd like help. Honestly, I had no idea this was even something I was supposed to be doing, and she didn't just mention it in passing she made sure to answer all my questions and explain why it mattered. Highly recommend them, and Tara!

I signed up for their annual maintenance plan ($199/yr, 2 service visits). They came out to do the…read moreAC checkout, since the system was 1 year old. Everything checked out fine. I didn't appreciate the $2,000 in "stuff" that I was offered to buy, but, I haven't seen an HVAC company that doesn't do that. This was on a Friday morning. The problem didn't arise until my wife and I tried to take showers on Saturday. There was no hot water. Went down to check the hot water heather, which is next to the furnace. Instead of the dial being on "hot", it was on "pilot". How it got turned to pilot, I have no proof, but, I would imagine that the tech from Summit, either accidently, or for some reason on purpose, turned it to pilot. I sent a message thru the Summit HVAC website about what had happened. I got a call from the service manager on Monday. He said that there was no way, no possibility whatsoever, that his tech, in any way, shape, or form, could have moved that dial on the water heater. When I said "I guess it's a mystery", he said "sure is". But, he reassured me that Summit was still there to take care of me. I told him "that wasn't going to happen". I said I wanted out of the annual agreement and half my money back (I had paid the full $199). I got less back than I asked for, but, that is another story for perhaps another time. Needless to say, I do not need these people in my home. But, for everyone else, if you want techs that are infallible, and a company that will stand behind the infallibility of those techs, perhaps Summit HVAC is for you.

We are a commercial property that has used this company for over 20 years; however, Brad purchased…read morethis business. We have tried to use them over the past few years and have not been happy with the results. Last time we contacted them, Brad sent a Tech that had no idea how to work on our type of HVAC. We have never been contacted to ask if we could get someone else or did Brad send another Tech, NO HE DID NOT!!! I think he needs to learn what customer service truly is and I wish for Fred Wiliams that Brad would change the name of the company. I wouldn't want my name on his company. Finally, moving on and will never use them again!!!!!

10 STARS! I requested 3 estimates from companies I found on Yelp. Brad from Fred Williams and Son…read moreHeating and Cooling showed up on time for the estimate. He was polite, thorough, complimentary of his work crew and gave me a written estimate before he left - it took maybe 30-40 minutes. I liked that he didn't try to MANsplain things to me, or give me a bunch of useless info (like the other 2 reps from competing companies did). I finally received the other 2 estimates within a couple days and Fred Williams and Son was the most affordable, even with a HIGHER rated unit. We made arrangements to do the work on a Wednesday. Brad called me back and said the unit he quoted was on back order. I could wait, or upgrade to a more costly unit. I was immediately skeptical, because I am a single woman and have been given ridiculous quotes on everything from deck repair to new windows, plus I'm a buyer and contract negotiator by day, so I tend to think that salesmen are slippery and things are usually too good to be true. However, the upgraded unit met the criteria for an Energy Rebate from the utility company, so I would actually be paying LESS than the first unit he quoted. I asked for it in writing, to which Brad responded via text that they would honor the rebate. They showed up on time. Completed the work without issue. Clean cut, nice, respectable crew. My home is nice and cool. I got the rebate from Evergy. 10 year parts and labor warranty. I couldn't be happier. It was a pleasant experience.

Summit cooling and heating is amazing kept me cool during the summer and hot during the winter I…read morewould recommend it to anyone !

Keith B was our technician. Keith arrived on schedule with a warm and welcoming persona. I was…read moreprovided with options and recommendations to resolve issues with our aging HVAC system. I am looking forward to becoming a regular customer. Thank you Summit Heating & Cooling. Keith was an awesome representative.

-- July 2024 Update -- When our indoor unit would not kick…read moreon, I went outside to see that the compressor was cycling. The inside unit had a code displayed clearly. I called Buckners to have them come take a peek, and service the unit (which was ~1.5yr old). They sent a new technician who did not understand the issue. They first thought the unit was low on refrigerant. They then overcharged the unit. They called to the office for a second opinion. They told me that the TXV was sized/not opening. I once again asked about the code on the front. They did not take a look at the code, which the definition is printed clearly on the inside of the furnace panel. They wasted four hours of my time, sent the new guy (with no support), overcharged my system, and recommended a repair which I did not need. I then received an email with a $619 dollar estimate for the labor (as parts were covered under the manufacturer's warranty). But don't worry, there's a cheaper member price! They have an offered "membership" you can pay for monthly to allow you a discounted cost on a repair you didn't even require. I asked why the price was so high, becuase it was a 1-2 hour repair, and they said they always estimate high in the case that it takes too long, we would not pay more. Ultimately that behavior only serves the business. I got a second opinion from a commercial HVAC tech, and he instantly looked at the code, connected a module to read the blower motor status, and recommended a repair. The total time to repair was around one hour. Ultimately, Buckners was a pretty good company early on, but after they were bought things seem much worse: - Scammy practices having a "member" price ... Labor price is inflated to push you toward a monthly subscription - Unexperienced technicians deployed without someone to back them up (this is really Buckner's fault, not the new guy) - Overcharging for simple repairs - Almost caused damage to my condenser compressor due to over pressurization - Wasted my time, and I ultimately was in a state of disrepair longer due to their incompetence The ONLY reason I post these experiences is to warn others who may not be aware of what's happening and have no idea how modern HVAC systems work. Good luck Buckners, I will NEVER call you again for a third chance.

In July, I called Buckners to come out and take a look at a furnace because I thought it smelled…read moreodd. The furnace is old and has a pilot light. The technician briefly shined his light at the furnace, without taking the front cover off, and declared that the furnace was too old to look at. He would not even attempt to diagnose, and instead said I needed a new furnace. Even though he refused to actually look at the furnace and diagnose it, he still charged me the $109 callout fee. I had told their office when I called to make the appointment that the furnace was old. They could've told me at that point that they do not work on old furnaces, but did not. Instead, they charged me over $100 for doing nothing. If your furnace is older, beware that they may do the same to you. Also, as an FYI, I called a different company who came out, took the front off, cleaned it up a bit, tested for CO, told me it was working just fine despite the age, and that the smell was just related to the pilot light and was no big deal.

A huge thank you to Schuler Heating and Cooling! First, the people and customer experience were…read moreincredible. From top to bottom, we felt like we were in good hands the entire time. Second, with a failing heat pump just days before a cold snap, we had a consultation and a competitive quote in our hands within 2 hours of our call. The system was installed, work area cleaned (very clean!), and we were back to normal life within 24 hours. The materials, craftsmanship, and finished product were top-notch, exceeding expectation. Third, this is all happening during a pandemic, and everyone followed and/or exceeded all of the recommended protocol. I hope they don't get too busy for us, but they should be your go-to company!

We have used Schuler ever since we moved to the area 25 years ago. Most recently they responded to…read morea potentially life threatening situation when the furnace exhaust piping rotted out, discharging CO2 into the house. They responded within two hours and quickly rebuilt the exhaust. Quality of work was exceptional and the price was very reasonable. Great job!

Always pleased to praise professional, knowledgeable, honest service companies. Blue Heating and…read moreCooling is just that! I would recommend this company to anyone. So very happy! Give Blake a Gold Star

We had moved recently into a home that had an electrostatic air cleaner. It wasn't working so we…read morecalled around to get a technician out to service it. After calling numerous other companies, my wife contacted Blue and they were able to come out the next day. The technician, didn't get his name but maybe Tyler, was so awesome! He provided us different options for our issue. He also checked out the other components, we have a humidifier connected as well, and deemed it all operational. He showed us a few things to watch during the winter and quick tips if we ran into issues. He never tried to sell us more services or unnecessary maintenance. He was exactly what you want in a technician and this company now has new clients for the life of our home. A+++

What a wonderful company to work with. Great customer service and very qualified people working for…read morethem. I recently needed to replace my furnace and on a recommendation went with Al-Ham. Received a very competitive bid from Dave with Al-Ham and decided they were the way to go. Ordered my furnace with them and when the day came to install it they were in and out in around 2 hours. Didn't leave a mess and consulted with me about possibly replacing my central air unit that had stopped working the previous summer. They stated that before replacement they would like to come out and try and diagnose the problem before replacement, very honest people. Highly recommended and with them being smaller than the larger outfits in KC I felt like a priority not a number. Thanks Al-Ham!

He was on time and the service was ok but the bill has become an issue. We paid him at the time of…read morethe service 5/16/18 by credit card. It was posted to our credit card on 5/17/18. Today 7/11/18 we got a bill from Al-Ham for the total again. I was told that the bill may have crossed in the mail (if it went by way of Africa) and that the owner would call me about it as his convenience, not acceptable. Of course I'm not paying it but it's VERY IRRITATING.

So impressed with the service provided by Jim at All Weather. He was super responsive and got us an…read moreappointment immediately. When he ran the diagnostics on our AC, he tried everything possible to fix the unit before pronouncing it dead. My husband was the only one home when Jim was there, but he made sure to follow up with me and talk through every step the same as he did with my husband when he was working on it. When he came back to install the new unit he again walked me through every step and showed me his work before having me sign. He even pointed out some of the errors and issues with the work done by the our home warranty service (cancelled). I would definitely recommend All Weather to anyone with HVAC needs.

We had gotten an estimate to replace a Lennox air conditioner. My husband said, let's just get…read moreanother estimate. His son recommend AWAH&AC. We called Jim, he came right out (stated there would not be a service charge). He quoted us a price almost $1,000 cheaper and for an upgraded unit and replacement of extra's. He couldn't get to it for about a week, and offered to temporarily get it going. We said we would just wait. When he came it was on time, completed the job in a timely manner; cleaned everything up. He then called later in the afternoon to make sure everything was okay. How refreshing to do business with an "honest" operation. If you don't call this guy -- good luck. He was outstanding.