Called Done Right when my AC unit quit on a 95 degree day. Couldn't even open my windows for…read moreventilation due to smoke and ash from the Aspen Acres Fire. Three hours later, Dennis arrived, replaced a defective part and performed maintenance in order to mitigate potential problems in the future. I'm very pleased with the quality workmanship and value that Dennis provided and wouldn't hesitate to recommend Done Right Repairs for fast, fair and friendly service.

I can count on Done Right Repairs! Dennis is technically…read morequalified. I trust him to complete the job and accurately explains why the furnace is making that "funny noise!" Thank you, Dennis! You always do excellent work!

So our ac unit wasn't pushing any air. We moved in and have no idea how old or when it was last…read moreserviced. But there was a sticker on the unit with Gary's company's information so I called to see what they could do. He said he could come out right away and take a look! He ended up fixing the air conditioner and got us a new motor for the blower within an hour! Super professional and way affordable and so glad he could come out on such short notice! He was very accommodating to payment from my father over the phone from another state. Which is also greatly appreciated! He even gave us a estimate on routine fall maintenance since we have no idea when it was even done last. Thanks. Definitely recommend for anyone in Pueblo West!

From the owner: Boyd Sheet Metal, Inc., is a family-owned company and has proudly been a part of the Pueblo West…read morecommunity since 2000. We have over 80 years of combined HVAC experience. We are committed to providing our customers with upfront pricing and exceptional customer service and follow-through. If you are looking for a quality job at a fair price, please call us.

Nice web-site. Set appointment quickly. Had to re-schedule for next day because another…read moreappointment took all day! As a result, they did not charge me the $68 service fee. Next day the workman showed up on time, put "booties" on and gave me an estimate on my project. Well I almost fell over - the cost to unclog a drain, install a new faucet (which I had), check second sink and install a flush valve in one toilet - more than I paid for the new fridge I purchased recently!!! $$$$ So, I had to say "NO".

We have been extremely disappointed with our experience with this company over the past year, and…read morethe attached photos show exactly why. We were on a paid service subscription and had multiple technicians in our home for inspections and maintenance, including a furnace inspection approximately one month ago. Despite repeatedly calling about a furnace leak we noticed early on, we were given different explanations by different technicians, and the issue was never properly identified or resolved. The photos attached were taken today and show extensive rust, corrosion, water damage, and a heavily contaminated blower fan. These conditions were documented today by both another HVAC company and by this company's own technician. Rust, corrosion, standing water, and this level of dirt buildup do not appear overnight, nor do they develop in the span of a single month. This raises serious concerns about how thoroughly our system was actually inspected under the service plan we paid for. One of the most alarming incidents occurred during a prior service visit when a technician was working inside our furnace while my husband and I were present. The technician stated the blower motor had shorted out and bypassed the system by connecting it to other wiring. The blower motor immediately caught fire in front of us. We were forced to retrieve and use our own fire extinguisher. The blower motor was replaced due to this incident, and we were charged approximately $800 for the repair. Ultimately, after another visit today, we sought a second opinion once the technician left and were told the damage has progressed to the point that our entire furnace and AC system must now be replaced. Had the leak and corrosion been properly identified and addressed when we first reported concerns, it is very possible this situation would not have escalated to a full system replacement. Another ongoing issue was sales pressure. During routine inspection visits, technicians were required to present three different quotes each time, which felt inappropriate and predatory during what should have been maintenance appointments. Based on our experience, the service subscription did not deliver what was promised, critical issues were missed, and trust was ultimately lost. We can no longer recommend this company.

I wish I could give 0 stars. Don't hire this place, call R Buck or anyone else…read more My AC unit stopped working, Total Service came well recommended. I called to make an appointment. The women who took my info sounded very busy during that call. I was told I was on the next days "list" and to please be home "all day". The heat in the house has me up at 6am, so I make some breakfast for the kids and start waiting to hear from Total Service. And I wait. And I wait. I hear nothing from Total Service. at 3:00pm I call and again talk to the same grumpy women who assured me "I am on the list for today" though her tone told me I was never going to see a tech. 4pm comes and goes. Then 5pm. At 5:15 I call and get voice mail. I spent 9 hours waiting on them and they can't bother with a phone call. They stood me the FK UP! it's 85 degrees in my living room. We have a hotel booked for the night. The hotel wasn't cheap. Called R Buck at 6pm tonight, they had a tech here at 7:30pm who was able to diagnose my problem and will be back with parts tomorrow.

My new furnace was under warranty from the manufacture. Pat (the owner of the company) came out and…read morecould barely move or breathe. I could tell right away his attitude was horrible and did not want to be here or work. Pat still charged me even though the parts and labor were covered under the warranty. He told me he was charging me because he had to "walk to his truck" to get the part he needed to repair the furnace. He then turned to me and made a veiled threat stating "you would be surprised how much this little part could cost. I should have charged you more." Basically he kept the manufacturers money and over charged me anyway. I have several rental properties and would never use this company again. Pat owns the company. Mark A

Mike the electrician was phenomenal. He resolved what I thought it wouldn't be fixed before I sold…read moremy house in pueblo west. You won't be disappointed

Ace--the person who answered the phone at Matthews Bros Elec, provided out-of-this world customer…read moreservice by explaining that my space heater was drawing too much electricity from my 20 amp from the breaker box, which caused the circuit breaker to switch off, but I felt best to have all electrical work checked anyway since the house is close to 90 years old. He gave me an hourly price over the phone which I gladly accepted. Michael, the electrician, was actually a little early, and he had on double masks, which I requested. His service was out of the galaxy!!! This is true----needless to say, they are the best!

After struggling with our landlord for almost a week, we finally got a heating & air conditioning…read moreprofessional to come look at the swamp cooler. My landlord called Phillips Heating & Air Conditioning Llc first thing in the morning. Within an hour, they called me back, and set up an appointment (the lady on the phone was extremely friendly!). The heating and air conditioning employee arrived on time, and was very kind. He patiently worked on the defective swamp cooler. He called back an hour later to check on it. He came back to give us a definitive conclusion. We are extremely frustrated with our landlord, however, Phillips Heating & Air Conditioning gave us a professional opinion that will help us tremendously to get this swamp going. Thank you!

Our central air was giving us trouble at the end of the summer (2015), so we decided it would be…read morewise to get it serviced before this summer(2016). We called around and Phillips had the most reasonable price. The tech, Sam, came out and was extremely professional. Sam was happy to answer all of my questions and gave me advice on how to save money on my heating and cooling costs. A couple parts had to be replaced and the coil cleaned out. He was quick, efficient, informative and above all he wasn't pushy. He even made small talk with my children. I will be using Phillips again in the fall. Thanks Sam!

We needed to have our air conditioning fixed ASAP. We were really suffering in the heat. Called…read moreSolution Pro. Nathan responded promptly and gave us excellent service. He did not inflate the price, in fact he tried to keep things as reasonable as possible for us. The house already feels cold and amazing. Thank you, Nathan. He's a highly personable, professional person and we highly recommend him.

Charged me $650 to install a swamper (that cost $600 at the end of the season at Home Depot) and…read moretold me I needed to contract a plumber to fix the spigot they charged me to add the water line to. I'm a 70 year old widow & Jason was rude & abusive on the phone when I called to advise his installers broke panels on my brand new unit. What a nightmare!!