Some of their service technicians are not very good. Miss diagnosed a problem with my air handler…read moreand replaced my fan center when I actually only needed a new thermostat.

I highly recommend this responsive, reliable team. They are always helpful and honest with repairs…read moreand service. They quickly and accurately fix issues with HVAC. Thanks so much!

Had a $12 k natural gas boiler and water heater installed two weeks ago and the experience was…read morevery positive. When a small glitch happened with one room being hotter than the others, they were here the next day. We've had other dealings with them and they've always come through for us. Prices aren't cheap, but quality, value, and service make up for it. You get what you pay for in this instance.

I've waited a year to write this review just so I could approach it calmly. This company is…read moreterrible. DO NOT USE! I called them last winter when my heat stopped working. They sent someone out the next day and over the course of four hours, I was told I needed a new pump, a new oil tank or just a brand new system. The price tag associated with each "solution" was comically large and none ended up being necessary. After the rep left, I solved the problem, thanks to a friend's advice to change an 8 dollar cad cell eye. Zero stars.

Lost our Heat at 3:30 am. Avery came and diagnosed the problem. Replaced some parts and within 25…read moreminutes the problem was corrected & we had our Furnace back heating our Home. We've been Customers of Wilcox Energy for 8 years. Avery , our Technician, is a knowledgeable, personable young man. Thanks so much!!

Prompt gas delivery, they have a great hvac service department as well. fixed the problem with no…read moreissue.

I've had RE Godwin come to my home several times and have always been extremely pleased with his…read morework. He completed a full furnace cleaning that was neat, thorough, and left absolutely no mess behind. On another visit, he replaced the "whistle" in my oil fill--something I didn't even know existed! He took the time to explain what it was and why it mattered, which I really appreciated. I wouldn't hesitate to have him return again and always refer him to others I know.

They were able to come the day called. Replaced an old shut off valve quickly and efficiently and…read moredidn't leave a trace!

Simply delighted with my entire experience, from the estimate process, to selection of equipment…read moreand including the installation, simply delighted. The sales process was professional, informative and responsive to my numerous inquiries making the selection and decision process incredibly stress free. Installation was a breeze as well. The crew arrived on time each day and were very respectful of my home, informed me along the way as to what to expect and what would be next all through the process. This is the third installation when I have used Nero, two split units and most recently a home HVAC system replacement. Delighted!

I called Nero to bid on my new ductless mini-split heat pump after having called on them a couple…read moreof times in past years to service my gas heating/hot water system. It was an easy, straightforward experience overall from Chris in sales, who explained my options and arranged a relatively quick turn-around for the install. Brandon and Aaron, the installation team, were top-notch in all respects. Our older home gave them good opportunities for demonstrating their skill, creativity, adaptability, and determination, all of which they showed in good measure. I can say that the sales people and technicians I dealt with have all been very respectful and considerate of the homeowner. I went with Nero in spite of a slightly higher bottom line, and am very happy with the results.

Ray is a true professional! He went way out of his way to service our home even through inclement…read moreweather he made out it to save the day. I was so impressed with how personable he was and how quickly he made it out. Our A/C issue was resolved as if it never happened. RLD was my first call and I will continue to recommend them to my family and friends. Ray and his team were truly wonderful, they us as if we were family.

We have been using RLD for heating and cooling services for nearly twenty years. This family-owned…read morecompany goes above and beyond for their customers, providing competent, professional results and the BEST customer service I've ever experienced. Their prices are reasonable, and I have the utmost trust in them in my home. If I could give them ten stars, I would.