Store is OPEN FOR BUSINESS at 888 Valencia location (not sure why Yelp is saying they are…read morepermanently closed). They were previously located at 911 Valencia, but moved to 888 Valencia. They have great products with great customer service and the store is very clean and tidy. They have durable bags with unique designs. While some might feel the products are slightly more pricey than your average nylon bag, the quality is sturdy so I feel like it is worth it because it will last and not fall apart. A true San Francisco gem!

I loved visiting the Baggu store!…read more The layout is bright, fun, and full of colorful, practical items that make it hard to leave empty-handed. The staff is friendly and the variety of bags and accessories is always exciting to browse through. I ended up getting the Black Medium Cargo Crossbody. It can fit a water bottle, my sunglass case, phone, wallet, keys, and more! It's a really good size and I was impressed at how much can fit in it. I also like that it was made our of recycled material. It was around $56, so the price point isn't that bad esp cause I know the quality is good. My only small complaint is that there aren't enough mirrors in the store--it can be tricky to see how a bag looks when you're wearing it. A few more mirrors would make the shopping experience even better. Still, a great store and I'll definitely be back!

Mission Workshop does not honor their "Lifetime Warranty" at all. We purchased 2 The Shed sling…read morebags, and the modular backpack. Over several years of use, we tagged their brand on social media, talked them up to clothing designers, models and entrepreneurs in the Los Angeles area, and acted as informal brand ambassadors. Over several years, both sling bags developed tears, lost waterproofness, and the modular backpack showed signs of extreme sun damage. When contacted for warranty repairs, Mission Workshop cited the age of the bags, and stated it was time to purchase new ones at full retail MSRP. The "Lifetime Warranty" does not cover their bags after several years. For the waterproofness, we were told to purchase Nilwax and treat the bags with holes in them. We were shocked a new offshoot of Chrome would advertise this deceptively.

I own a few Missionworkshop Items - a Rhake backpack, Transit laptop bag, and Rummy messenger bag…read more They're all built extremely well and last for years! I use my Rhake for short term travel - its unique storage system makes it easy for me to keep my gear organized. The Rummy is super spacious and has plenty of room for lugging around gear when I go on a bike ride. The Transit is a sleek shoulder bag with plenty of room for laptop, compressed jacket, and a few other items. Some materials age better than others, and my Transit laptop bag, which i bought in 2017, made of Waxed Canvas developed some tears. I contacted Mission Workshop and they repaired my bag to like new!

Interesting to read the existing reviews. I had only been in this store one other time and didn't…read moremake too much note of it. However, yesterday I came in and decided to try some of the XL apparel after seeing their newsletter with some items I thought were cute. They were very safe and only allowing 1 person in at a time which gave a very personalized experience. The associate on duty, I didn't catch her name, was extremely upbeat and professional. Generally, designers run very small and the XL I'm happy to report XL fits a size 22 top! So I picked up a few shirts and a sweater. They shipped one of the shirts free to my office they didn't have in stock. I also got some earrings from a LA designer that I absolutely love. I will be back and I'm a huge fan. I hope they will think about continuing their size options and maybe having a different promo gift besides a purse strap for people who don't have a purse yet! :)

This review is specific to the brand, not this particular store. I have been a customer for a few…read moreyears and have purchased about 5-6 items from Clare V. Recently my husband bought me a Vacances toiletry bag from Clare V as a Christmas gift. I finally got it out to use for an upcoming trip and noticed an issue with the stitching coming apart in the middle zipper pocket. I reached out to Clare V. customer service and Brianne replied that they needed proof of purchase before they would repair the item. I explained it was a gift and since it had been a few months my husband no longer had receipt or email confirmation. She said that was policy and that they could not service the item without proof of purchase. The item still has tags attached. I am extremely dissatisfied with the response from customer service considering the item was never used and is brand new yet they refuse to repair it. I will no longer be a customer at Clare V. due to the poor customer service and lack of appreciation for repeat customers!

I'll be frank: The items sold in this store aren't my own personal cup of tea. In fact, even if…read morethey were, I couldn't afford most of them or fit into any of the clothing, since they don't carry plus sizes. It is not uncommon for clothing pieces here to run into the many hundreds of dollars! So why am I giving this business 5 stars? For two reasons, and they are important: 1. This store is 100% WHEELCHAIR-ACCESSIBLE!!! 2. The guys who own and run the store are friendly, helpful, and know their inventory well, so if you ARE interested in buying something, they'll be able to help you with great professionalism. After all, isn't that most of what makes a store a great place? That they cater to ANYONE and EVERYONE, and do so with great customer service? I think so!

Are you there, God? It's me, Clarissa. I think I've died and gone to fashion heaven and I am…read moreobsessed. OBSESSED! Tucked away on the unassuming corner of Lexington and 18th, lies a treasure trove of threads by some of the most interesting (and arguably the best) emerging labels on the scene. From Henrik Vibskov (my fave) to Reality Studio, Rodejeber to Rachel Comey, and home goods from around the world, they've managed to get their selection just right for both men and women, yet many of the pieces are completely interchangeable and unisex. I adore their aesthetic and love that they take merchandising risks in buying pieces from collections that wouldn't be seen anywhere outside of New York. I think the best thing about the store is that the owners, Andrew and Mark still manage to keep the space accessible for everyone with their laid back demeanor and warm, welcoming, and beautifully appointed space. It's as if their other store, Aggregate Supply had an older sibling who went off to study at Central St. Martins, but still kept it real and low key with their peeps at home. Also worth noting that they price slightly below suggested retail for many of the collections they stock and have awesome sales at the end of each season. Definitely worth a visit or ten!

The first bag I got was slightly defective which I returned and ended up getting a replacement for…read moreit. I got the midi maestra in chestnut :) Rating 5 stars because of the customer service as well. Senreve had a holiday best price guarantee and I was able to chat with customer service and get my purchase adjusted and the difference was credited back to the credit card. For the price and customer service, I highly recommend a bag from them as it's sturdy and a great convertible option!

Eek this $1k bag did not last my extensive business travels. Stitching and leather starting to…read moreunravel and tear. Contacted senreve last year and was told there's nothing they can do as it was over the 2 year warranty. Just went and bought a Rimowa backpack instead. Poor workmanship. I'm looking into bandoo now and waiting for more reviews before I pull the trigger there.

Ruti is an amazing store. The clothing is beautifully made. The fabrics are soft and…read moreexceptionally good quality. This was my first time shopping there. I've never heard of Ruti before and now it's my "go to" the store. Angelica helped me and she was kind, friendly and professional- the perfect sales person. You knew she was there if you needed any help at all, but she was never pushy. I bought two dresses and a skirt. Along with being well-made, the pieces are timeless. I know I will use them and love them, for a very long time. Two days after I purchased my clothing, one of the dresses went on sale. I called the store and talked to Natalia. Again, another great sales person. She was so efficient. On the phone, she returned the dress, charged me for the same dress at the sale price and gave me an instant credit for the difference. Amazing. If I could, I would give the store, the clothing and the sales people a 10 star rating.

I like your clothes but i don't like the attitude of some staffs and tone of the voice to cut…read moreconversation and ignorance. She's no service-minded or even tried to help the customers. They are nice when you buy the stuffs from them but fail for the after sale service or maintain the customers. It's quite upset how she treats the customer.

Stopped in randomly one day while walking Valencia. The smell of full grain leather that permeates…read morethe store is intoxicating. Basil himself is a wonderful and warm man who knows his material and has great design chops. His kimono fabric shirts are stunning. Only bought a small glasses sleeve, but man is that piece breaking in beautifully. I love the texture and suppleness of the leather. While a bit steep price wise, it is definitely worth it. I can see this lasting me many, many years to come.

Had a wonderful experience at Basil Racuk this afternoon. Was exploring the Mission for the day and…read morewas casually browsing for some goods from independent businesses. Was definitely not expecting to have such a fun time browsing and exploring different leather and bag styles! There's such a beautiful selection of goods for everyone, but incredible service. I was sent home with some leather samples to think about and will definitely be back to eventually order a custom bag for myself and my friend. Drop by if you can, my pictures do not do justice to the experience!

Super helpful friendly staff. Happy to be able to shop at brick and mortar store as none in Las…read moreVegas (although 99% of my purchases have been online anyway) In addition to stocking regular merchandise available online, there is a large variety of which is also available online, there is a large selection of one of a kind color combo items. Cotopaxi uses dead stock to create new unique pieces. Recommend!

Great location and in interesting area with lots of good food options. I bought an item online and…read morewas wrong size and the staff helped me exchange it for correct size. I was also able to pick up a nice travel backpack at a good price. Will have to come back here again.