Serenity Rejuvenation has been my go to for laser hair removal and skin treatment for years, and…read morejust recently for exceptional spa facials. Three generations of family members receive wonderful treatments from Doctor O'Connell and the laser/esthetician, Yao-Yao. They are very professional and customer focused. They provide the best solution to address your concern. Communication, scheduling and appointment reminders with Mona is flawless. She is always willing and able to meet your scheduling needs. Highly recommend Serenity Rejuvenation!

I had my first Pico laser session with Dr. O'Connell five months ago, and it was so effective I…read morecould have stopped there. I still came back for three more sessions because I loved the results and plan to keep up with routine maintenance, especially since I deal with frequent hormonal breakouts and acne marks. (They offer a discounted package of three, along with pre and post-pico facial options.) After each session, healing took about 5-6 days with steady improvement. My skin texture and fine lines have significantly improved, pigmentation has completely faded, and I've even noticed fewer hormonal breakouts, which was such a nice bonus. Finding a doctor who truly listens, is meticulous, and understands both the skin and the machine is rare. It also gave me peace of mind knowing the clinic uses authentic PicoSure Pro equipment, as not all places do. Truly a worthwhile investment with a doctor I trust!

If you're not early and waiting, you're late…read more I love the services here but the booking is an absolute cattle call lined up every 15 min. I waited weeks for this appointment and received this message as I was walking in from the parking lot 3 min late. I have previously waited 20 min when they were delayed and had no issue w it. Another time I was 7 min late (traffic) but paid for my session anyway. I do understand that a business needs to keep customer bookings on time but the experience of being cancelled 3 min in was beyond extreme, that could be the difference between 2 people's watch's. You need to set expectations of how early you want clients to show up and wait so that they will not be considered late and cancelled.

Brooke did my botox and filler. I had gotten botox several times before, but had been putting off…read moregetting filler done for my nasolabial folds/cheek area because I was worried about the outcome. I loved how it turned out! Brooke listened to my concerns for what I wanted and didn't want for botox and filler and explained thoroughly what she was choosing to do and why. I don't particularly care if I have to wait for a while at an appointment, but I was taken back within 5 minutes of arrival.

Dr. Chiu and her team are the best at what they do. I have been going to Dr. Chiu for a few years…read moreand have always had great experiences. She is the only one I trust to do my filler!

I previously left a poor review last year because nearly every visit resulted in waiting at least…read more15 minutes past my scheduled appointment time. The manager replied at the time, acknowledging the issue and saying they were "fine-tuning appointment durations" and making adjustments. Wanting to give them the benefit of the doubt, I decided to try again this year. To be clear, the front desk staff and nurses have always been friendly and professional--no complaints there. During this most recent visit, they explained their internet was down, so I tried to be understanding. My appointment was at 11:50, but I wasn't called back until about 20 minutes later. After a brief conversation with the nurse, I changed into my gown and then waited another 15 minutes before the doctor (Andrea Jones) came in. She didn't apologize for the delay--just said, "Hi, thanks for your patience, welcome back." After waiting roughly 40 minutes past my appointment time, I expected a bit more acknowledgment, but I let it go. This was an annual skin exam. Dr. Jones asked about a mole on my cheek that had been bothering me last year, so I explained that I had it removed by another dermatologist a few months after my last appointment with her. I told her the area didn't completely smooth out after being shaved off, but that I wasn't eager to go through another cutting-and-healing process unless there was a less invasive option, like laser. She confirmed there wasn't, and said punching it out might be the best option. Somewhere in the conversation, things seemed to get lost in translation. I said I was tired of dealing with it, and she took that as me agreeing to another procedure. She then told me it would cost $750 since it was cosmetic. I was confused because I never said I wanted a procedure done. After we cleared that up, she responded: "Oh, then why are we even talking about this? We're just wasting our time talking about something you're not interested in treating." Like, I'm sorry--I'M wasting YOUR time?? Talk about RUDE. She had asked about my cheek, and I was simply answering her question. I never said I wasn't interested in improving it--only that I didn't want another surgical cut. That is not an appropriate way to speak to a patient. We continued with the skin exam. She mentioned my scalp looked irritated, so I explained the recent issues I'd had (acne flare-ups, scalp psoriasis, etc.). She listened, but showed no empathy for the stress or frustration I'd been dealing with. Her only response was, "Well, we can do a patch test," which felt more like another upsell than genuine care. Overall, she showed zero concern, and it felt like she was eager to end the appointment once she realized I wasn't planning to spend extra money on treatments or tests. Basically a 50 minute appointment for 5 minutes of the actual "Doctor's time". I gave this place a second chance after my poor experience last year, hoping things would improve. Unfortunately, today's visit confirmed the opposite. I will absolutely not be returning. Not now, not ever.

I had such an excellent experience at blink tattoo removal in Bellevue, WA. They offer numbing to…read morehelp relieve the pain of the tattoo removal process, i didn't feel a thing! The atmosphere when I walk in is always welcoming and not to mention beautiful! Alexis, the patient care coordinator did an excellent job of responding to my questions and any concerns i had in a timely manner. I highly recommend this place!

LeAnne is true professional ! I am so happy to fond her ! Last year in Kent I did permanent brows…read moreby other person did so messy job. After one year still had some bed brows. LeAnne fix my brows .Nobody wonted fix . Le Anne explain me how hard was to fix and I knowed also , But she fix my brows and she did great and so nice job. I can't explain how thankful I am and how great job she is done !!! Thank you so mich LeAnne . Now I need to fix my lips too !! I I find best professional !!! I highly recomendet to follow LeAnne !!!!!

From the owner: Stretch Mark Treatment Scar and Stretch Mark Camouflage…read more3D Areola Restoration Lip Blush/Lip Neutralization Ombré/ Nano Brows Eyeliner Tattoo Fibroblast Skin Tightening Scar Lightening Under-eye Lightening Advanced Skin Needling Tattoo Removal

Naficy had my original review removed, I am not surprised, it resulted in a dozen other patients…read morewith similar mistreatments and deformities to reach out to me, with "me too". Don't worry, I will hold him fully accountable for every misstep and condescending tone. Keep in mind, he will be very warm and friendly until after your surgery. I am re-attaching my deformity photos. I will discuss this on social media instead....

I had a rhino/septoplasty done with Dr Naficy in 2022. During the healing it looked cute but as the…read moreswelling went down I noticed my nostrils were still uneven, breathing problems hadn't improved, and my nose was still crooked. I went in for two appointments to talk about a revision he kept telling me I didn't need but it was really bothering me. My first pre op set up experience was great, the second one they just seemed to want me in and out. It seems all he did was remove some scar tissue to make the nostrils look a little more even. (This was in August 2024, 2 years post op) Now it is 2026, and I need a third nose job. My nose is still crooked, looks completely different on each side, and I still can't breathe. On top of this, my left nostril seems to be collapsing. Over 15k later. I wouldn't recommend this office to anyone.

The staff here is amazing, I can't recommend them enough. I've had facial treatments as well as…read morefillers and Botox. I recently had my lips done by Kristina. I've had lip filler done a few times but this was my first experience with Kristina. The procedure was done on point with absolutely no discomfort and in addition, I had no bruising or major swelling. I could not be happier with my results. My lips turned out looking natural and beautiful. Kristina also worked her magic on another area using Botox on my neck area. This was new for me but I trusted her and I'm so glad I did, I can now hold off on a neck lift. Kristina knows all the newest techniques and is a perfectionist. I've attached a picture of my lips 1-2 days after my procedure. I couldn't be happier

I'm sharing my personal experience so others can make an informed decision prior to just trusting…read moreprofessionals who are supposed to provide proper and professional care. About three weeks ago I had, what should have been a minimally invasive procedure, done at this location. Since then I've experienced ongoing complications that have not been properly addressed, nor fall under categorically minimal side effects that may result from the procedure, if it is done correctly. Despite reaching out multiple times, I have not been given a clear treatment plan or consistent follow-up care but instead I've received delayed responses or made to feel that it's a personal issue rather than a result of improper care. My condition has only worsened over time, and I've been left to manage this largely on my own. From the beginning, there were inconsistencies in communication. I was sold a package but later told I had misunderstood what was included in the package. I was also told that I would be sent home with aftercare products, which I understood to be part of the service, but were later presented as additional add-on products to purchase for necessary aftercare. I was given the run around from the time of purchase, until now that I have made several attempts to resolve this not only amicably but primarily to get my skin heath back. I was made to feel that this was an isolate issue because of my own skin but have since consulted with other RNs and licensed aestheticians to better understand what actually happened. Based on what I shared with them & their assessment of the aftermath, they expressed concern about how the procedure was performed, including the intensity, level of aggressiveness and the lack of proper skin assessment or testing beforehand by the aesthetician as there are different classes that the procedure fall under, some of which do not comply with certain skin types. I have tried to be patient, reasonable & more than fair in giving the business an opportunity to address this, but the responses thus far have been dismissive, unprofessional and lackluster given the severity of the situation & how it has damaged my skin & impacted my overall conscious throughout my day to day activities. This experience has had a significant impact on me, physically, emotionally, and professionally, and not something I take lightly. I had previously referred several friends here, which makes having to write this, even more disappointing. At this point, I do not feel comfortable continuing treatment with this provider as they have shown their lack of care & professionalism from start to finish. I am currently exploring further options to address the situation & hope that the business takes it seriously in working towards an actual resolution, prior to me taking further action to do so.