Thank you Geoffrey!! Always a pleasure to see you. Geoffrey has been my technician for the last few years. I have been with Ardent for close to 4 years. Geoffrey always arrives with a smile and reminds me that I can always call in between services at no charge if I ever have a problem. What I like about Ardent and their technicians is that they are very detailed oriented and give excellent customer service. Thanks again Geoffrey!! See you in March!! read more

They sent a tech door to door to do deceptive sales techniques. My wife wanted to get yard sprayed for fleas. A sales tech by, I am in neighborhood and I got a deal where spray your house. My wife agreed to fifty dollar charge and nothing else. A month later they charged another 75 dollars. I called about cancelation and they told me my wife signed a contract. The sales tech said nothing of a yearly contract. The spray did nothing for the flea problem either. Be careful of deceptive sales techniques by this company. I will never do business with them again. read more

Everyone from Ardent is great! From the customer service reps over the phone to the agents that come spray ur place! Love that they communicate well! Geoffrey is awesome! My puppy was tugging on his pants and Geoffrey did not let that stop him, nor did he stop my pup- he just laughed :) read more

Our family has been a customer of Ardent for over a year now. Our technician is always Geoff which we super love having the availability of the same tech each service. Geoff always arrives with a smile, super kind, always making sure we haven't seen any pests since last visit & always offers us to message him if we need to be serviced in between regularly scheduled visits. Geoff's service is superb, thanks Geoff! read more

Just had my first servive with Ardent Pest Control today and so far I am happy. Ethan was the salesman who came to my home and he was very professional and did a good job explaining the service without being pushy. His attitude helped sell the company. Today, John came out for the service. He sprayed the outside and inside and went over what to expect for the next few weeks as the bugs run away to die. All and all very happy with the service so far. Thank you Ethan & John! read more

I had a great experience with their service. I was referred by a friend to use them because my friend couldn't say enough good things about the service and she has zero issues since using them. Jon came by for my first treatment and listened to all my concerns and what was important to me. He treated the inside and outside of the home and looked for wasp nest for me because I had seen a few. He cleared webs and we were set! I have seen 1 bug since he left and it was dead! I call that a win. I am really happy about choosing them for my pest control. read more

Horrible services. I asked to reschedule since no one was going to be home. The technician still decided to show up, did my front yard (technically trespassing) and for that now I have to pay. Customer service refused to help. I Cant wait to get out of the contract with this fraud company. I will strongly suggest that you do your research and find someone better. read more

This company really turned around from when I first signed up with them. They now have customer friendly and responsive agents in the office and in the field. Jeremy is the tech that comes out and sprays my home and he is amazing! Professional, proficient and friendly like any company should aspire to be read more

Just moved to Vegas and had a major ant problem. Jeremy from Ardent came out same day and sprayed every inch of my house both inside and out! After one day, the ant population is greatly reduced. Jeremy was very thorough, friendly, and professional! A+ service! read more

Absolutely love this company. They are very responsive and friendly. Always listen to my request and needs. Jeremy, my technician, came out and serviced my house. He's not my usually technician but he was awesome and very nice. Thanks for such great service!! read more

Do not use this service they will come and conduct service when you are not home and try to charge you full price for by there admission they only sprayed the front yard which I never authorized. I recommend you find another company just called and threaten to send full bill to collections. If they only spray front yard why am I paying full price. Find another company call Zing. read more

Best company EVERRR! Always friendly and accommodating every time I call. I rarely see bugs after service.. if any at all!! Jeremy is amazing and does a wonderful job!! He always answers my questions and goes above and beyond. Definitely a must hire!! read more

First treatment and I am very impressed with the manners and knowledge of my technician, Wesley. Very nice young man. Showed up on time and answered all of my questions. Will definitely recommend Ardent to our friends. read more

I made an appointment and waited all day for them. I called them and asked when they would be at the house. The receptionist stated that the tech was at the house at 1:30 and knocked at the door. I have ring doorbell, and they lied to me. No video of anyone. I waited all day for them and they didn't come. They said they would reschedule me for another day. I said no thanks I will find someone else more reliable. I don't want to waste another day with them when they lie. read more

I needed to speak with customer service this morning. Mallory took my call. She gets 5 stars for how my concern was resolved and having the perfect voice for CS by phone. If I could I would hire her away in a "Bronx minute"! read more

I've been using Ardent for the past 4--5 years now. They're amazing and I've literally never had a big problem thanks to them ! They've also accommodated all the different areas I've moved too over the years. They're pricing is also really affordable! read more

Ardent Pest Control knocked on our door and offered their services at the right time when I needed a pest control company. I've been using Ardent for over a year now. I highly recommend them for their professionalism and great service. They always address my pest issues at home whenever I need them. read more

I'm not sure about their skills in pest control because their salesperson Ethan was so rude & aggressive that they'll never have that chance. He was canvassing a gated community at 7:45pm. When I politely explained I was not interested as my wife has someone we use already, he just would not stop. I respect the hustle up until the 4th time I said no thank you. To the point that he literally dared me to call Security. When I posted on our neighborhood site, there were many others who shared the same experience. I get the company may award tenacity but his tactics & straight out disrespectful behavior means they'll never get a chance to demonstrate their value. read more

Ardent pest control came out today for their first service. My other company went out of business, so I decided to try Ardent. John and Chaz came out and were super professional and thorough. They talked me through everything and were able to offer me ant traps for inside my house, which I've never been offered before. Overall, I am super happy with my decision to switch to this company! read more

I have pigeon basically utilizing my front porch as a bathroom. Jeremy and Geoffrey came multiples time to follow up to make sure the pigeon is not coming back to the same spot. They installed spikes, owls and reflectors to deter the pigeon. So far front porch has a lot less than previously. read more

We recently relocated to Las Vegas. Before moving we switched from Terminix. We used Terminix for 10 years and loved our technician. I was hesitant to switch over to Ardent as our first treatment was just okay, however, Jeremy is the absolute best! We were impressed with his customer service skills...very kind and personable. He was knowledgeable and very thorough. I hope he is our tech moving forward as he has set the standard high. I have zero regrets with switching to Ardent and highly recommend Jeremy. read more

Over promise, under deliver. If they cannot kill ants, how will they kill a scorpion?

I called Ardent seeking help on a gnat problem in my house. When I called, I made it very clear of the issue i was having. So the guy that answered the phone said yeah no problem, we can take care of that for you. So he texted me the link to get started and put in all my card information and address, and signed the contract. He said ok I can have a guy there tomorrow.""" I said ok, awesome! Well, the next day, the tech showed up to the wrong house, which was just right across the street from me. Then called me to say I didn't answer the door and that he was outside my door, and told him I was across the street. So he got to the right house and I met him outside and he asked me what services I needed, I then told him its the gnats in the house. The guy looked at me and said, "ummm, we don't treat for gnats." I said well that's funny, the guy I spoke to on the phone said you do and I signed a contract for a year to keep these gnats from coming back. The tech then asked if I needed any other treatment, I said NO, I am good please go. I was soooo pist, because now they have my credit card on file and will most likely charge me, so I didn't trust that issue due to the many ratings on yelp that the simular issue has been happening. So I had to cancel my card just in case. These people lie just to get you realed in and get your money! DO NOT TRUST THEM!! I beg you just dont,.it's a nightmare with them! read more

I have not spoken to your company after the rude replies and emails they continue to send me I've asked them not to email me anymore after they sent me someone else's bill and username. You can leave your comments on my review but it still stands not only do I feel ripped off but it's obvious no one in your company gives two shits about the customer let alone customer service. It's disgusting so I'm glad you randomly commented after so long so my review renews. I'm not hostile or threatening to slander you, everything in my review is an accurate description of my experience. Have a great day sir and just keep in mind word of mouth goes a long way, I wouldn't consider someone speaking the truth about their experience with a company slander. But best of luck to you and I truly hope you improve your internal standards as a business owner, this entire experience was in bad taste Had a door to door salesmen catch me on my way out asking if we needed service so I asked for his card and said we will call, he shows up the next day gets my partner this time and tells them he was told to come back and set up an appointment. My partner gives him our info and then he says he will be back the next day. We ended up having an emergency and not being home so the gates were locked and the guy I guess sprayed the front of our house which is a super small area and then calls and says he could only spray the front and to reschedule for the rest. We end up deciding we didn't really like how the situation went down because we said we would call and he came back telling my partner that I said to come back. I called the customer support line today and was told I have to pay 150 dollars to cancel this service because they sprayed the little patch of my front yard. I explained the situation and asked for a supervisor and the girl laughed and said she was the supervisor. I began to explain what happened and she said we authorized the spraying. I told her about the door to door rep and she said they can't go off of what the rep said. If you don't go off of what the rep said then prove that I authorized him to enter my property and spray my front yard. I told the phone agent that I'm not paying 150 dollars to cancel when I never even got a full service. I also mentioned reporting the issue to the BBB and disputing any transactions with my bank and she told me to go ahead that we signed a contract. She told me if I don't pay them that they will send it to collections. At this point I told her to send me my cancellation bill and I'll take it to the attorney generals office and let them know what's going on. Since u have no way of obtaining proof of me authorizing your technician to enter my property since u don't go off of what they relay to you this won't hold up in small claims court. Not only was I disgusted by the supposed supervisor in the Las Vegas location lack of customer service and very condescending and demeaning attitude the technicians shady sales technique wasn't too great either. Stay away from this place it's one of the scams that once u sign a paper they basically fuck you over. read more

This company in Las Vegas is a hoax. They were up in our community in Aliante and were loitering in our neighborhood for 2 days. They went to several of our neighbors and had the same lie. They would ask if we knew our neighbors well and then say our neighbors had black widows in the house. They would pressure people into getting there service so the black widows would not come to our house. Well as you know this is all a lie. None of our neighbors were using this company until they signed up due to this erroneous information. Our community asked each other and unfortunately people did sign up. They were even using peoples names which we did not give out. This company is not a good company to use because of there bad salesmanship. Do not trust what they are telling you and do your research first! read more

These guys were very quick and efficient. Michael Lucas was helpful in answering all my questions and was very knowledgeable in his work. Having someone who knows about bugs is someone i could trust to take them out and keep them out of my house. read more

I have used this company for a while, but due to financial restraints during the pandemic I cannot afford the service. Now they want $$ to cancel! When people cannot afford the charges how can you be like this! read more

Same old song and dance, they talk you into a contract, that states they will be out twice a month and we have seen them once in July and the beginning of October and have not seen them since. This is a breach of contract and I will be contacting the attorney general and BBB and I promise if they do not let us out of our contract free and clear they will be paying me to get out of the contract far and above the $150 that they charge to break the contract!!! read more

Slander would imply I'm not being truthful. The fact that your company has chosen to be more responsive online than in person should tell them more about your business practice. read more

They lie about the way their service works. They made no mention of a contract. They are committing fraud. I am charging back every charge they did to me. I recommend everyone else do the same that they lied to. They can say whatever response they want, but I've talked to them enough and they will not be a respectable company. read more

Just had our first spray with Ardent. Great communication and no hassles getting things going. John and Jared were quick, professional, explained what they were doing, the services to expect, and how to follow up with them if needed. I can tell from their prompt arrival and small business demeanor (especially when it comess to customer service) that this company will deliver on our pest control needs. read more

Y'all just came to my door and loudly knocked even though there's a sign that states sleeping baby. Upon me telling them that I wasn't interested, the members immediately took an aggressive approach and mouthed off to me like I was one of their school mates. It was highly unprofessional and I will be urging my neighbors not to utilize the business of these recidivous delinquents. Now I'm struck with anger and an overly tired newborn. read more

So, similar to another review. Had a door to door salesman approach me (Dylan) regarding rats and bugs and if we had problems with them. I grabbed my wife from inside to come and listen to his sales pitch because honestly I'm fed up with door to door salesman regarding bugs, pigeons, or rats. We have had a problem with rats for awhile now. Have hired 2 other companies with no luck of getting rid of the problem. Dylan basically begged us to sign up and try them out and was "highly confident" that his "best" associate could fix the problem. Going on 3 months now and still have every issue we had to begin with. Dylan claimed he was a manager and we could contact him directly with any issues if we do sign up. We made him write and sign that if we're not satisfied and want to cancel our contract he will pay half. I'm sure that's a joke, jokes on us anyways. I've texted his direct line and he never responded with an issue I had. The rats are still a problem not to mention, the other companies we hired sucked regarding our rats but when they sprayed for bugs we didn't see any. We've had this company spray more than the other 2 and we still see bugs. They're trash. Don't even bother. read more

I've been using Ardent pest control for several months now and I've only got good things to say. They are great about letting me know when they are coming, every pest control operator is professional and super nice, Christian was the most recent and did a great job! They actually have helped me control my scorpion problem. I've gone from killing 12 scorpions a night to seeing 1 in 6 months. It's life changing. I would definitely recommend this company. read more

One of the worst pest control companies in Las Vegas. They don't follow through on contracts and will charge you high cancellations fees. I regret signing a contract with them. We had a previous company before we switched to Ardent. With the previous company, we never saw bugs. I felt like with Ardent we saw a ton of bugs. I would not recommend this company. Stay away! read more

As the months go by, these scam artists are still trying to collect on a bogus contract they tricked my son into signing. Not a legal homeowner, but someone that happened to answer the door while they offered a "free trial" spraying of the property in a new community. They love to communicate in writing with such polite wording, but speak to them on the phone....they are trash talking unprofessional morons. read more

My mother got ripped off to the max. The salesman said 200.00 for 6 months of pest control. When it turns out 6 months is really 410.00 and my mom paid 197.00 for one time spraying then she canceled after finding out the real amount. She told me she was afraid and pressured. The contract she signed was different than what the salesman quoted. read more

If I could give them a 0 that's what they would get. Stay away from this co. They over charge for diluted down products that do not keep the pests out of your home. WASTE OF YOUR MONEY!!!! I read a few other reviews and agree they send their sales people out to the neighborhood loitering around to get you to sign a contract telling you lies about how you're neighbors have infestation of brown recluse and black widows, come to find out it's not true. They use scare tactics and press you to the point you finally sign up with them, you will regret it. read more