Visited, blood drawn, urine culture taken for an older male cat, UTI meds administered. Waited 2…read moredays for the blood results to come back due to outsourcing, otherwise, thankful these guys had the medicine on hand when we got the blood results back, and they always answer the phone. No AI. Love that I found them cause I have a few pets and they finally found their Doc ! Thank you

This place is a blessing..im 62.saving animals my whole life. My last brothers i said good bye…read morethere.best experience.

Not on time even with nobody else in the place. Over priced with hidden "administration" fee's to…read morenickel and dime you. Only have individual vaccines to be able to charge more too. And they don't let you back with your dog like we're still in Covid. Chose for convenience in the area but no reason to ever go back.

they will kill your pet being careless!!!! they will prescribe strong medicines without doing…read morebaseline lab tests!!!!!!!! the place is dusty and dirty!!! they tell you come at 8am for the earliest appointment but they dont come on time and will make you wait!!!!!

4/27/17 So far I have a good feeling about this place. My…read morecat is not eating and hardly drinking water. Dunkin wants my rent money(lol) to pay for her bills to get her back to normal I'm going to try their credit card payments and hopefully she gets better after the treatment 5/3/17 my cat is showing more signs of jaundice but i am very happy with dunkin vet because they do not charge me for extra visits, only what i take home (not more than $60) they show that they really care for my cat, they have one themselves (i think) and they even thank me and my husband for helping them get our cat to cooperate. i recommend this place for basic needs like diagnosing and shots

Took my dog to this place and their charges were ridiculous!!! Very rude, not friendly at all. My…read moredog has to be on meds for the rest of her life and they would do one prescription at a time, after the first prescription I had to request refills which they charged me $60 just to get a written prescription!!! And yes, the first time I took her they charged me $475 + $250 for medications!!!! Greedy, money hungry people!! Never went back!!!

I'm giving 2 stars instead of one because the animal hospital is okay…read more But the grooming side customer service is the problem. Up until today I was a long client for 10 years for grooming and veterinary care. They said their last appointment of the day for grooming is at 4pm. I asked if I could come in at 4:10 and they wouldn't accommodate. They are open until 7pm. Goodbye LePars.

Great docs. But the wait after care is insane. This place is bad at letting you know how long it…read morewill take. Prepare for a longer wait afterwards just to pay the bill.

After the first incident here I should have known better and this place should really be…read morereported.My dog got kennel cough after a routine visit here.When I called to tell them, the woman was extremely rude and said "no your dog didn't get kennel cough from here."My dog was older at the time and had never been boarded her entire life and never went anywhere besides our house.It was awful to see my senior dog struggle with kennel cough for days all through the night.The next several incidents regarding my other dog's surgery here were horrific.My other dog had surgery here for her torn ACL.She was initially doing fine after surgery until about a day later when trying to go to the bathroom outside, she let out an extremely loud yelp of pain and immediately stopped putting any weight on her leg.I brought her into the vet insisting something was wrong but I was dismissed without even a thorough exam,charged for the visit and sent home.After several more days of her not putting weight on this leg,I brought her back again at which point they did X-rays and discovered her leg was broken at a point of placement for the ACL device.My dog had been dealing with the pain of healing surgery AND a broken leg for over a week at this point.Her leg was then immobilized in a full cast and we were charged another several hundred dollars and sent home. It doesn't even end here.After about a week in the cast, I noticed a horrible smell coming from her leg.At this point I didn't want to bring her back to this vet but felt they already knew what was going on and having everything sent to a new vet to start over would be a hassle.I brought her in again where the vet insisted the smell was because her cast got wet outside.They brought her into the back, away from me, to change her cast.Charged a lot of money again and sent home.At this point I'm thousands of dollars into this.After going home, the smell continued and became unbearable. I knew something was wrong. I ended up tearing off her cast myself only to reveal the skin on her knee was extremely infected, oozing, with black, dead, rotting skin. I was enraged.Since they just changed her cast, they obviously knew about this and did not tell me, did not treat it, nothing but add an extra piece of gauze there and wrapped it back up, charging me hundreds at every visit. I called the vet irate at this point demanding they transfer all her records to a different vet. Same rude woman at the vet said she was going to charge me to transfer her records. They had put me and my dog through hell this entire process and she had the audacity to say she was going to charge me to transfer her records?! I then spoke to the vet who was equally rude and she said they did not know of my dog's infection however I found out not only did they know about it, but there were photos of it in her file! Even though I paid to have her file transferred since I said at this point I will do whatever to never bring her there again, they transferred nothing. I drove to the vet and told them to give me my dogs paperwork immediately and I wasn't leaving without it. The still ever so charming woman at the front desk went to get Dr. Dahl. She was immediately confrontational and not wanting to give me the paperwork.They had mistreated my dog, knew about this infection that was literally eating away at her skin and intentionally did not tell me,ignored us when my dogs leg was broken, and had charged us thousands of dollars,including the money to transfer her file and never did.I was not leaving without her file.They finally gave me the paperwork and I left.After this long story,my dog was FINALLY treated with proper care at another vet, given proper antibiotics for her infection which NEVER would have happened if not for the horrible care,lack of knowledge and moral standards of the veterinarians at Southwest. Looking back,I wish I had reported them but my main focus was getting my dog better.There are other very respected vets nearby where your pet will receive proper care.Your response is not an excuse and equally unprofessional.Your team intentionally lied and kept a literal flesh eating bacterial infection under her cast from me, all the while you had pictures of this wound in her file.Not sending her records after I paid for it and trying to refuse giving them to me in person.I noticed none of this was mentioned in your response and I don't blame you for that.In addition, not a single one of my dogs has EVER gotten kennel cough except that one right after a visit to your office.Making excuses and calling me a liar is a bad look rather than taking accountability.I did not even blame the surgery itself as I have heard of this happening in a small amount of cases.It was the neglect and flat out lying as my dog's condition worsened after the surgery that was the biggest problem.If I can help another pet parent avoid a similar horrific ordeal we went through at your practice,I'm going to leave this review here.

Everything ! (went well) according to my sister in Hickory Hills…read more She loved dealing with doc Dahl and staff. Unfortunately she no longer could keep her pooch due to health reasons, but still tells me how wonderful doc was. P.S. she couldn't access yelp so i posted for her

I am beyond pleased with the amount of love, attention, care, and kindness shown to my dog, Karly…read more Karly is very timid, slow to warm up, and unsure of some social situations with people. Throughout the whole doctor visit, Dr. Debbie and Miss Stacey were on the floor of the exam room making sure Karly was comfortable for the exam. Dr. Debbie explained things thoroughly so that I understood everything and answered the very many questions a first time fur mom has. My one complaint was the cost of the services. I feel like it was a bit more expensive than average. Overall, I am very grateful for this positive vet experience.

I was not happy with the service we received for our dog. There were too many things that were…read morediagnosed incorrectly!

Great place, caring employees, clean and very reasonable prices…read more Little hard to get an appointment as soon as possible but worth the wait

UPDATE: Just took her to BevLabs instead to have her checked. She has a mammary tumor and needs…read moresurgery. UPDATE #2: I highly suggest bringing your pets to BevLabs in Blue Island instead of BHAH! They have the most kindhearted and friendly staff who will treat your pets with lots of love and care. They took care of setting up a payment plan for me when they noticed I was in distress, the vet herself was incredibly thorough and kept me in the loop about absolutely everything, and the clinic receptionists are very friendly and super helpful (unlike BHAH) UPDATE #3 lol: it was a malignant tumor, so essentially they were just going to let her suffer. This feels so full-blown-Karen to do, but I have to put my pride aside once my baby is involved. I took my cat in to get some minor cuts checked and a mammary lump looked at which everybody knows is something pretty urgent/needs to be addressed ASAP. The vet (Walsh) didn't locate the mass and sent her home with a clean bill of health. Nobody told me that they weren't able to locate it until I realized that I didn't get enough information during the discharge and called back. I wanted to know what the mass was if not something malignant (if it was a cyst or a lipoma, etc.), and their answer was that they "didn't see it". So rather than letting me know that or having me show them where it was (even though it was very clearly written in the intake paperwork) and having a definite answer for me, they just made the assumption that everything was fine and WOULD NOT have told me that had I not called back on my own. No bloodwork or x-rays to double check since they couldn't physically locate it (If they even tried. It's literally right there.) They honestly should reimburse me since I have to start over again at a new vet and get her reassessed. It feels wildly unfair to have me pay in exchange for zero answers. When I called back for the third or fourth time, they said that they aren't able to see her again until two days from now. I feel extremely uncomfortable having to wait to get my cat seen AGAIN for something that should have easily been addressed the first time I was there. If this turns out to be something aggressive and they had me wait multiple days to resolve it, we're going to have a massive issue. I've been up all night worrying and I've been crying all day. They didn't take my concerns seriously whatsoever and I would never feel safe bringing her back there again. We need vets that we can trust to be thorough and will communicate/give us answers to our concerns regarding our pets. I loved having this office so close as my cat is afraid of being in the car. I'm so disappointed and scared, and I'm so worried about my baby.

My dog had a severe eye infection. (He got into some thing)! I called around all morning...not even…read moremy vet would take him for a week. Are you kidding me? I called Justice animal clinic and they took us right away. The front desk staff and the vet were amazing. The office is a little dated, but they get the job done. Highly recommend. My pups eye was cleared within 2 day.

My cat loves Dr. Kang, she actually purrs during her exam!! He is so gentle and caring! I drive 25…read moremiles to his office because I trust him with my pets! We are always seen promptly, couldn't ask for a better vet. I am thankful and grateful for him.