I had brought my dog here since he was having difficulty urinating. They recommended keeping him…read moreovernight. They stated that they would call me the next morning once his blood test results came back. When Dr. Senese called and and I asked how he was doing, her response was, "unfortunately he passed away." I was completely shocked. I asked her what his blood test results showed and she stated, "I don't know. I have to look at them." She called to tell me that my dog had died suddenly and unexpectedly and hadn't even looked at his blood test results before calling me. I was hoping for some kind of answer as to why this happened but I got nothing. On top of that, she seemed put off that I preferred to take my dog to be cremated myself instead of going through her. I requested copies of his vet records and after being ignored for over a month, all I was given was a copy of an index card with some notes scribbled on it. I absolutely do not recommend her or any of her associates.

When me and my fiance met, we found out we go to the same vet. I've been going here all my life and…read morehe's brought his animals here for 10+ years. Never had an issue.

In my experience, Dr. Hosek is a wonderful Vetrinarian! His bed side manner is filled with…read morecompassion, and his care is top notch. I can tell he really loves his profession by the way he handled my boy. My 6 year old Maltese had an extremely painful trip to the groomer. Although unintentional, his entire genital area was burned (razor burn). After voicing my concern to the shop, the owner felt awful and immediately got my boy an appointment to see Dr. Hosek. Dr. Hosek treated my pup with a tender hand, medicated him appropriately for pain, and put him on a topical treatment for the burn. Dr. Hosek also made himself available by phone for after hour emergencies (which I did utilize on a Sunday morning); he was pleasant and reassuring. He did not seem bothered by this early morning call on his day off. Again, another sign Dr.Hosek truly cares for his four legged friends. I believe the only good thing that happened out of this experience is finding our new Vetrinarian! My little guy is on the road to recovery, and feeling better everyday!

Not on time even with nobody else in the place. Over priced with hidden "administration" fee's to…read morenickel and dime you. Only have individual vaccines to be able to charge more too. And they don't let you back with your dog like we're still in Covid. Chose for convenience in the area but no reason to ever go back.

This place is a blessing..im 62.saving animals my whole life. My last brothers i said good bye…read morethere.best experience.

Visited, blood drawn, urine culture taken for an older male cat, UTI meds administered. Waited 2…read moredays for the blood results to come back due to outsourcing, otherwise, thankful these guys had the medicine on hand when we got the blood results back, and they always answer the phone. No AI. Love that I found them cause I have a few pets and they finally found their Doc ! Thank you

Wonderful Caring Dr. So Patient & Compassion! Highly Recommend!!…read moreHe Is caring for Neighbors "2" Kittens she Rescued a Few mos ago. Charges are Minimum compared to other Vets & his Love of Animals is Worth a Million!! He also cared for My Daughters Old Bull dog..after numerous trips & $$ pd to another facility. Happy to say the Old Dog MAX is Doing Good now. Thanks so Much!

We have been seeing Dr Brar now for over 3 years and we are thankful with every visit. After…read moreloosing our previous pets under other veterinary care, we thought we would never start over again. But we did. He makes it easy. Dr. Brar & Carlos takes the time to explain everything and answer our questions and concerns with care and compassion. We are forever grateful. Wendy Benson

I brought an abandoned cat here in about 1986 that I was planning to adopt...I was very impressed…read morewith the professionalism. I'm glad to see they are still there!

dr. and his wife are the sweetest people i have ever met, i have never waited longer than 5…read moreminutes. they are patient and caring and kind, thorough too. i trust them completely with my two dogs, through the years they've never steered us wrong.

The service, the doctors and technicians are awesome... they really CARE about your petread more

I am leaving 2 stars only because the staff are friendly, appointments are easy to come by, and the…read moreveterinarians have always been patient and informative. I have been a repeat customer for years, but am not returning and would advise others to find an alternative. I made an appointment for my pet and called ahead of time to ask if they would perform the lab test I was requesting. The tech assured me this was available and provided a quote of the service with the caveat that the price ($118) could vary slightly depending on the exact lab. However, I was told this was a typical/average price. I arrived for the appointment, spoke to the vet, and waited for the official quote. The same tech I spoke to ahead of the appointment came in with a quote of over $400!! The initial lab I asked for was more than double the quote, not to mention the add-on's which were conveniently never mentioned. I am not sure if this was incompetence on behalf of a junior employee, or a scummy bait and switch tactic. I asked for price transparency and was blatantly lied to. I have never needed to walk out of an appointment but this was completely unacceptable.

I read some reviews that said this practice was good with giant breeds. Some not-so-great…read moreexperiences with a different doctor led to bad vet anxiety for our female Cane Corso, Biscuit, (and us as her humans, too!) so we were cautiously optimistic.... Our very first visit with Dr. Dahl gave us a TON of education on how to safely navigate vet visits moving forward and Biscuit was able to be properly evaluated for the first time. We've been able to get Biscuit's allergies and weight under control and repair her ruptured cruciate ligament all in the 4 months she's been under Dr. Dahl's care. All the staff are so nice and patient. We now have a much healthier, happier dog and we have Dr. Dahl and staff to thank!

After the first incident here I should have known better and this place should really be…read morereported.My dog got kennel cough after a routine visit here.When I called to tell them, the woman was extremely rude and said "no your dog didn't get kennel cough from here."My dog was older at the time and had never been boarded her entire life and never went anywhere besides our house.It was awful to see my senior dog struggle with kennel cough for days all through the night.The next several incidents regarding my other dog's surgery here were horrific.My other dog had surgery here for her torn ACL.She was initially doing fine after surgery until about a day later when trying to go to the bathroom outside, she let out an extremely loud yelp of pain and immediately stopped putting any weight on her leg.I brought her into the vet insisting something was wrong but I was dismissed without even a thorough exam,charged for the visit and sent home.After several more days of her not putting weight on this leg,I brought her back again at which point they did X-rays and discovered her leg was broken at a point of placement for the ACL device.My dog had been dealing with the pain of healing surgery AND a broken leg for over a week at this point.Her leg was then immobilized in a full cast and we were charged another several hundred dollars and sent home. It doesn't even end here.After about a week in the cast, I noticed a horrible smell coming from her leg.At this point I didn't want to bring her back to this vet but felt they already knew what was going on and having everything sent to a new vet to start over would be a hassle.I brought her in again where the vet insisted the smell was because her cast got wet outside.They brought her into the back, away from me, to change her cast.Charged a lot of money again and sent home.At this point I'm thousands of dollars into this.After going home, the smell continued and became unbearable. I knew something was wrong. I ended up tearing off her cast myself only to reveal the skin on her knee was extremely infected, oozing, with black, dead, rotting skin. I was enraged.Since they just changed her cast, they obviously knew about this and did not tell me, did not treat it, nothing but add an extra piece of gauze there and wrapped it back up, charging me hundreds at every visit. I called the vet irate at this point demanding they transfer all her records to a different vet. Same rude woman at the vet said she was going to charge me to transfer her records. They had put me and my dog through hell this entire process and she had the audacity to say she was going to charge me to transfer her records?! I then spoke to the vet who was equally rude and she said they did not know of my dog's infection however I found out not only did they know about it, but there were photos of it in her file! Even though I paid to have her file transferred since I said at this point I will do whatever to never bring her there again, they transferred nothing. I drove to the vet and told them to give me my dogs paperwork immediately and I wasn't leaving without it. The still ever so charming woman at the front desk went to get Dr. Dahl. She was immediately confrontational and not wanting to give me the paperwork.They had mistreated my dog, knew about this infection that was literally eating away at her skin and intentionally did not tell me,ignored us when my dogs leg was broken, and had charged us thousands of dollars,including the money to transfer her file and never did.I was not leaving without her file.They finally gave me the paperwork and I left.After this long story,my dog was FINALLY treated with proper care at another vet, given proper antibiotics for her infection which NEVER would have happened if not for the horrible care,lack of knowledge and moral standards of the veterinarians at Southwest. Looking back,I wish I had reported them but my main focus was getting my dog better.There are other very respected vets nearby where your pet will receive proper care.Your response is not an excuse and equally unprofessional.Your team intentionally lied and kept a literal flesh eating bacterial infection under her cast from me, all the while you had pictures of this wound in her file.Not sending her records after I paid for it and trying to refuse giving them to me in person.I noticed none of this was mentioned in your response and I don't blame you for that.In addition, not a single one of my dogs has EVER gotten kennel cough except that one right after a visit to your office.Making excuses and calling me a liar is a bad look rather than taking accountability.I did not even blame the surgery itself as I have heard of this happening in a small amount of cases.It was the neglect and flat out lying as my dog's condition worsened after the surgery that was the biggest problem.If I can help another pet parent avoid a similar horrific ordeal we went through at your practice,I'm going to leave this review here.

Amazing staff and absolutely wonderful, Veterinarian! Caring, empathetic, and very thorough. They…read morelisten, assess, execute positive results. Would recommend 1000 times over!

Ive been taking my cat Beans here for a few years now & I always am extremely satisfied with the…read moreservice & level of care here. The front desk staff is so friendly and accommodating as well as the vets assistants. Both Dr. Sebek and Dr. Vite are amazing & very informative. They were able to get to the root cause of my cats issue & diagnosed him with kidney disease. Since then, they've done an amazing job at helping me manage his symptoms. I'll never take any of my pets anywhere else. They are also very reasonable on pricing. The staff always helps my cat feel so comfortable & they're so gentle with him. Thank you CAH for keeping my Beans happy & healthy! :)