Omg Sam is amazing, I really can't say enough good things! She really knows and cares for doggos,…read moreand mine has a blast there with her, her dog, and the other dogs! She's got good credentials, and it's very clear she wants the dogs to have a good time but is also very aware of their boundaries & dynamics. She handles each dog case-by-case. She is super detailed but chill and flexible, and very attentive - my doggo's first day there, she kept sending me pics (some v good ones too!) and updates on who my dog's new bestest friends were, how he was settling in, etc. I totally did not expect her to have that much time to do so with all the dogs she has, but very appreciative of it. She sets expectations up front, which is a good thing too, and is very communicative (although she can't always be by her phone to respond quite asap, which I appreciate bc she's giving the dogs attention). My dog & I will be frequent fliers for sure. Highly recommend.

Back in mid-May, my pup Diamond had the opportunity to go to SaMammals for daycare. I adopted…read moreDiamond a little over 2 years ago, so I didn't know how she'd react to being in daycare. I found Sam on Yelp, checked out her website, and shortly afterward we had a meet n greet. Diamond absolutely ADORES Sam! You can tell Sam has a genuine passion for taking care of animals. She can "get on their level" and keep them engaged. Diamond's first daycare day went very well! I received many photos and updates on her progress (which I appreciated so much), and Diamond made a new friend there. By the end of the day, she was tuckered out!!! Sam is a dream to do business with, it almost felt like we were old friends: she's warm, creative, kind, professional, and truly enjoys what she does. I'm looking forward to bringing Diamond back for boarding and more daycare. Diamond is anxious to see her friends again too!

Greta seems to have fun with her friends in the Toy Box area. All the staff are just super nice…read more and attentive to the pups. She comes home happy and tired from having played all day.Also Greta's groomer, Lauren does an excellent makeover and that is not an easy task grooming a Yorkie. Appreciate everyone at Munster's 4 Paws Only.

They took great care of our pups while we were away. I really love the new suites and how you can…read moresee how they are doing on the camera. Facilities are clean and I like that dogs can interact and not just sit in cage all day.

I had a very bad experience with wags and tails I will never board my fur baby with Janet again my…read moredog came home with red bite marks on her stomach and diarrhea Janet said my dog was not eating but yet her food container was almost empty so who ate her food Janet told one lie after another and my dog had a odor I was very upset with wags and tails I will never do home boarding again Never Never Never

This was my first time here. I was boarding a dog that I had recently rescued. I spoke with Janet…read moreon the phone and explained that I had a very insecure, nervous Pitbull mix. She was very kind, and understanding of my situation. I felt comfortable with her, and went ahead and boarded with her for the week. She called me on the first day, just to assure me that things were going well. I did check in one other day, and also got a positive report. The dogs were playing and having fun. On the day of pick up, I was greeted by a very happy dog! Janet said she took her time with her, and that she did great. And believe me, it showed. I will absolutely be back. Janet is clearly a dog lover, and it is all about them, while in her care

Sara was very good with my cat and I was very pleased. However, since Sara's accident with her…read morefoot, she did not show up for the appointment and the lady that's books had all kinds of excuses. When I call, her mailbox is full. I would like to keep her, but under since I don't get answers I have to go elsewhere better service

Sarah is so knowledgeable and treats our pup like her own. First visit today and she will…read morehopefully be our canine caregiver for a long time to come!

Friendly and patient staff overall. Works with all pets with care and kindness. Family has been…read moreusing Irene's services for many years. Keep on going Irene.

Had a hard time finding a groomer for our cat when we were referred here... There is a huge…read moredifference in the work done by someone who specializes and understands cats than simply works on them! We were in and out in a good time and did an absolutely fantastic job - just sorry I had not found this before.

After the first incident here I should have known better and this place should really be…read morereported.My dog got kennel cough after a routine visit here.When I called to tell them, the woman was extremely rude and said "no your dog didn't get kennel cough from here."My dog was older at the time and had never been boarded her entire life and never went anywhere besides our house.It was awful to see my senior dog struggle with kennel cough for days all through the night.The next several incidents regarding my other dog's surgery here were horrific.My other dog had surgery here for her torn ACL.She was initially doing fine after surgery until about a day later when trying to go to the bathroom outside, she let out an extremely loud yelp of pain and immediately stopped putting any weight on her leg.I brought her into the vet insisting something was wrong but I was dismissed without even a thorough exam,charged for the visit and sent home.After several more days of her not putting weight on this leg,I brought her back again at which point they did X-rays and discovered her leg was broken at a point of placement for the ACL device.My dog had been dealing with the pain of healing surgery AND a broken leg for over a week at this point.Her leg was then immobilized in a full cast and we were charged another several hundred dollars and sent home. It doesn't even end here.After about a week in the cast, I noticed a horrible smell coming from her leg.At this point I didn't want to bring her back to this vet but felt they already knew what was going on and having everything sent to a new vet to start over would be a hassle.I brought her in again where the vet insisted the smell was because her cast got wet outside.They brought her into the back, away from me, to change her cast.Charged a lot of money again and sent home.At this point I'm thousands of dollars into this.After going home, the smell continued and became unbearable. I knew something was wrong. I ended up tearing off her cast myself only to reveal the skin on her knee was extremely infected, oozing, with black, dead, rotting skin. I was enraged.Since they just changed her cast, they obviously knew about this and did not tell me, did not treat it, nothing but add an extra piece of gauze there and wrapped it back up, charging me hundreds at every visit. I called the vet irate at this point demanding they transfer all her records to a different vet. Same rude woman at the vet said she was going to charge me to transfer her records. They had put me and my dog through hell this entire process and she had the audacity to say she was going to charge me to transfer her records?! I then spoke to the vet who was equally rude and she said they did not know of my dog's infection however I found out not only did they know about it, but there were photos of it in her file! Even though I paid to have her file transferred since I said at this point I will do whatever to never bring her there again, they transferred nothing. I drove to the vet and told them to give me my dogs paperwork immediately and I wasn't leaving without it. The still ever so charming woman at the front desk went to get Dr. Dahl. She was immediately confrontational and not wanting to give me the paperwork.They had mistreated my dog, knew about this infection that was literally eating away at her skin and intentionally did not tell me,ignored us when my dogs leg was broken, and had charged us thousands of dollars,including the money to transfer her file and never did.I was not leaving without her file.They finally gave me the paperwork and I left.After this long story,my dog was FINALLY treated with proper care at another vet, given proper antibiotics for her infection which NEVER would have happened if not for the horrible care,lack of knowledge and moral standards of the veterinarians at Southwest. Looking back,I wish I had reported them but my main focus was getting my dog better.There are other very respected vets nearby where your pet will receive proper care.Your response is not an excuse and equally unprofessional.Your team intentionally lied and kept a literal flesh eating bacterial infection under her cast from me, all the while you had pictures of this wound in her file.Not sending her records after I paid for it and trying to refuse giving them to me in person.I noticed none of this was mentioned in your response and I don't blame you for that.In addition, not a single one of my dogs has EVER gotten kennel cough except that one right after a visit to your office.Making excuses and calling me a liar is a bad look rather than taking accountability.I did not even blame the surgery itself as I have heard of this happening in a small amount of cases.It was the neglect and flat out lying as my dog's condition worsened after the surgery that was the biggest problem.If I can help another pet parent avoid a similar horrific ordeal we went through at your practice,I'm going to leave this review here.

Everything ! (went well) according to my sister in Hickory Hills…read more She loved dealing with doc Dahl and staff. Unfortunately she no longer could keep her pooch due to health reasons, but still tells me how wonderful doc was. P.S. she couldn't access yelp so i posted for her

Dr Cecot and staff are amazing. They have always taken great care of my babies. Dan at the front…read moredesk is one of the most helpful, caring, concerned and so kind-hearted.

Cynthia M. Cecott was extremely rude!!! , as soon as she walked in had an attitude about questions…read morewe had for our animal over the phone , and continued to be extremely unpleasant and unprofessional about everything when we came in for the appointment. I will be finding a new vet immediately! Iv never been treated so poorly or had a vet with such horrible manners. We were concerned for our animal and was met with hostility instead of kindness I was shocked! Personally will never be back! Our fur baby had pus coming out of her wound and all that woman did was say go home and wipe it, never offered to clean it or anything I'm disgusted the more I think of how unkind and uneducated she is in common decency! Update... she has now emailed us and canceled us as patients and told us we are no longer welcome back due to my google review ( would never go back anyway ) I guess they don't like honest reviews and freedom of speech I wonder how many of the reviews on the website are true?? And how many patients have been told they are no longer welcome back ? What an interesting experience!

They do an amazing job with my dog and cats. Been going…read morethere a long time. Wendy is awesome, An will help you out with whatever u want.

Easy to get an appointment and they do a great job with the grooming. My doodles always look great…read moreafterwards!