I was not greeted nor acknowledged upon entering the store. Whatever. Both employees walked by me…read moremultiple times and only said hello to individuals lighter than a BROWN PAPER BAG. What I find interesting is that I arrived in the store before any of the lighter skinned individuals, but received no such greeting or offer for help. Also seems to have no issue greeting people of south Asian descent so I don't believe it's entirely a brown issue. They don't like BLACK PEOPLE, don't come in here and waste your money! :) they'd rather lose sales than be decent people. UNFORTUNATE BUT TRUE. Sucks that you're letting your prejudice and pride get in the way of sales. Terrible experience and would give 0 stars if I could. totally racists or at the very least prejudice. I watched the older manager and his approach after ignoring me. there was an older white couple and a younger couple (that he already helped), a black woman and a Hispanic man (who had just come in). He watched for a second, walked past the younger two, the went over to the older white couple again. coincidence? I think not. I would say the service was terrible, but I can't rate what doesn't exist. I could've been a scout or procurement professional. oh well!

Yes. Wish I knew where they relocated to! There had a rug I absolutely loved but they were gone…read morebefore I returned to the mall

Hi all please stay away from pottery barn outdoor patio furniture. I bought a (very expensive) set…read moreand the chaise lounge cover melted in normal sunlight and now the cushion is trash! Do not buy from PB!

My wife and ordered a living room chair in June. It was supposed to be delivered in July. This is…read moreSeptember 4 and the chair has not been delivered. Pottery Barn indicated that it was ordered and ready to ship in July. Pottery Barn has no idea of where this chair is or whether in fact has been manufactured. Asked to cancel the order and to return our money so that we can buy a chair elsewhere. Pottery Barn refused and said chair will be delivered by the end of October. I fear that I will not ever receive the chair and will be out $1500.00. Pottery Barn doesn't represent basic expected retailer level of service, and certainly not one that markets itself as a premium brand.

My boyfriend and I bought two yogi max yogibos for our new york apartment because they were so…read morecomfy. I do love them, but sometimes it takes a little maneuvering to get comfy, and getting out of it is a bit of a hassle. Not that it is so bad if youre ready to settle in for awhile, but if you're one of those that tend to get up every two minutes, it gets burdensome. I wish we had bought one couch and one yogibo but I honestly dont think either me or my boyfriend would want to give up oue own personal couch. I got the caterpillar for mine, and my bf got the yogi roll for his, and we both think our own is preferable, so I guess thats a matter of taste. I've tried using the yogibo for a bed, and it didnt work well for me because if you want to shift positions during sleep, you have to exert some effort, and also the bag makes a loud crunchy noise in your ear when you move. I would recommend this product, even if it is a bit pricy. I love the variety of colors, but I wish extra covers weren't so expensive. The one thing I didnt consider when buying them is what would happen if my apartment complex came down with a case of bed bugs. Yuck! We'd probably have to throw them out. There would be no case to protect them because the yogibo needs the knit covers to stretch.

two midis did not arrive for my grandchildren after ten days. I contacted the store and was told…read moreto call the warehouse. I called the warehouse and was not given a tracking number as requested on two occasions. Perhaps because they had not been shipped? The customer service did not answer two emails. The store was also unable to give me tracking info. If you ship these items it would be best to re think the order. Customer service is unresponsive for a new company.

I used to love shopping at Urban Outfitters when I was younger. I was so happy when this store…read morefirst arrived at Westfarms. However, it's just not my vibe anymore, sure I'll still pop inside every once in a while, but I generally walk out empty handed. Most items are very overpriced, and the quality is below average to average, the quality certainly doesn't reflect the cost. Even the items that are marked down are still high. They have a really nice collection of cool, quirky home and decor items. These might be worthy of the higher cost, and sometimes you might get lucky to find them marked down. These are a good option for a gift or as an eye catching piece in your home. I like going to Urban Outfitters, and at this point I'm no longer surprised at the high cost of their clothing. The targeted market is college age, I'm not sure how their budgets allow it. Some of their similar items can be found at other places at a lower cost. Shop smartly.

Is it possible to leave 0 stars? WHAT A TERRIBLE CUSTOMER SERVICE EXPERIENCE!…read more On 1/12/20, I went to this store to return something I received as a gift. Prior to my arrival, I had checked online to confirm the return policy for online gift purchases, so I knew I was supposed to receive merchandise credit for my return. I had been given a gift receipt, which I mistakenly thought would make the return process easier. Turns out I was very very wrong! The woman working looks at the product and the gift receipt and attempts to process my return. She appears confused due to the fact that their system shows that ONE of the THREE items on the gift receipt had already been returned. Since this was A GIFT, I'm not sure what that has to do with my return. The manager is called over, and claims (FALSELY) that she can't process the return in store, but need to do it on through the customer service 800 number. (I would later learn from customer service that this was NOT TRUE! And that my return should have been handled in store by that manager) After wasting more time waiting while the clerk talks to customer service, she finally tells me that a store credit is going to be emailed to me, and I provide my email address. It seemed like things were on track-- they were NOT. She hangs up and tells me everything is all set, and that I should receive the email with the store credit "in like an hour". I'm a little hesitant at this point, since it is a well known fact that email is INSTANT and does not take an hour to arrive. But, ok, I agree to hang out at the mall a little longer, while I wait to get the email. Mind you, they took the product I was returning and gave me NOTHING in return! No paper or receipt or email or ANYTHING AT ALL to document the fact that I just returned a $77 product!! I kill some time in the mall, and still haven't received my email with store credit. I go back into the store. I now see that THE LITERAL ITEM I RETURNED HAS BEEN PLACED OUT ON DISPLAY FOR SALE! Yet, I still have nothing! The clerk acts clueless and calls customer service again, supposedly confirms that I'll be getting my email credit soon and that there is nothing she can do to help me. I'm NoT comfortable with this, but I also don't want to cause a scene! I call customer service myself on the ride home and learn: 1- none of this was necessary- since they could and should have processed my return in store! 2- a refund HAS been issued- just not to me! They refunded it to the person who gave me the gift! Awesome. That's not awkward!! 3- because it's the weekend, I will have to wait til the following day for the proper department to resolve this. The next day comes and goes, with not a word from urban outfitters, and no sign of my credit. I call AGAIN, and after a few minutes, am told issue was resolved, I check my email whiLe on phone and have been received the credit. Instantly. As it should have been from the start. So, basically, hours of my time have been WASTED, and I have to deal with all of this unnecessary bs, just to get back WHAT I WAS ENTITLED TO ALREADY!!

"It must be closing time in California They must be shuttin'…read moredown the sunset bars" (Luke Bryan) So, I'm not sure about California, but it's definitely "closing time" for the Hallmark store in Connecticut's Westfarms Mall. In fact, the closing bell will ring on Monday January 27, when the doors will be locked for good. It's always a sad thing to see something we've been so familiar with for such a long time go away. We visited yesterday and the store is half emptied of stock and many of their fixtures and display cases were marked "sold". We saw some very deep discounts of up to 50-80% off on greeting cards, gift wrap, clothing, stuffed animals, home decor, ornaments and collectibles. We picked up a few sympathy cards reduced from $2 to $0.50 and a very nice Hallmark Pumpkin and Brown Butter candle reduced from $19.99 to $5. They have a pretty good deal on random greeting cards and envelopes at ten for a buck. So, if you want to go and check out the few remaining bones at the store, now's your chance. But be warned, you have just six days left to do so.

James was very helpful the other day when I was trying to find a special gift for my friend that…read moreturned 50!They were trying to clear out the Christmas merchandise and it was a little bit chaotic but I was able to find something that my friend enjoyed and brought tears of joy to her eyes!

Can't beat these prices!This is the place to go for water bottles,to go containers and workout…read moreclothes !Very good selection at this location!

I don't usually post, but this store was so awful I downloaded yelp just to write a warning. The…read moreworst problem is probably how disgusting the store is. I have not once entered that store when it wasn't a complete mess in every aisle. On many occasions, I have found spilled food, broken glass swept under the shelves, and... POOP! There has been poop smeared across the bathrooms, and another while shopping there, about a month later, also found a turd on the floor that looked like it had been walked through. The entire store smelled so bad that I had to leave. Absolutely DISGUSTING.

Great Target and the staff are amazing very sweet and kind for having to be bothered by people like…read moreme that always have a question about something great value nice and organized and the service is great and they always have everything I need

My boyfriend ordered a dresser online. It was through target distributed by. GARVEE.COM LOOKED…read moreBEAUTIFUL IN THE PICTURE.. putting it together was absolutely awful. The directions were super complicated once it was all put together. None of the drawers fit properly. They don't slide in and out right they don't lineup properly even though they're in there exactly the way they're supposed to be when I called target they said IT'S NOT THEIR PROBLEM EVEN THE MANAGER. SHE ACTUALLY LAUGHED DO NOT BUY PRODUCTS THROUGH TARGET ONLINE THEY DO NOT STAND BY THEIR PRODUCTS.!!!!!