I have dealt with Cheryl on several occisions. Excellent customer service…read more They were as delight to deal with! David Coslett Snowmass Village CO

This is a great store that discounts mid to high end furniture brands. They sell from the floor too…read moreso you don't have to wait for custom orders. But if you don't mind waiting they have dozens of brands and fabrics to choose from. It can be a little overwhelming because it's large and the furniture isn't necessarily set up in set room displays. Definitely avoid the big chain retailers who jack up retail prices & make money on financing, stick with this family run business who appreciates their customers!

Nice Furniture and responsive service. Delivery was great, the team had to take the piece apart and…read moreput it back together... they did a flawless job. I couldn't be happier.

Was looking for a pillow and ended up buying a mattress too. My salesman was Bill and I would buy…read moreanything from that guy. Super nice and caring and knows his stuff. I may go back just to say Hi and thank him for the improved sleep I'm getting. I never realized there were mattresses that could cool your body temp. Im a HOT sleeper and so glad Bill asked me specifically about it. See BILL!

Nice store, good location, Avon seemed better than Southington. Saleswoman in Southington was a…read moreweirdo, get within 10 feet and she starts running away, low depth of knowledge, slightly rude, and not much of a sales person but that's almost refreshing in the world of greasy mattress sales.

I ended purchasing a chair here after a furniture store down the road wasn't helpful. Overall the…read moreexperience was okay I can't say it was stellar. The fabric selection wasn't as plentiful as Ethan Allen. I didn't like the fact that they were graded but they didn't tell you the scale. An H or a G means nothing to me unless I've studied your scale already. Of course the price differences weren't listed either. When I asked to see my fabric and wood finish combination they sales manager wasn't able to pull it up visually for me on the computer. The software used only allowed him to show me the fabric on the chair and it didn't even look anything like the fabric I picked. Don't walk in expecting a "designer" to help you with your vision because I felt I was on my own. I walked in with a few styles I had in mind. I have tons and tons of pictures but for some reason I was directed a different direction, I'm glad I'm stubborn or else I would have been sold a piece I could have gotten from Bob's. This is a decent place if you know exactly what you want, if you walk in with no idea what you want they'll sell you tons of upgrades. They often have specials so that range in the 20% to -25% range. I bought my chair here and so far I'm content with the purchase. Let's hope they deliver on time.

I'm a fan of Thomasville and purchased many items over the years. Unfortunately, this location is…read moreclosed.

The store has a nice range - and the staff were polite. Still, the sales process came off as a bit…read morepushy, and pricing wasn't totally clear at first. Quality seems fine, but the overall experience could be more seamless.

Fantastic experience! The staff worked within my budget and had the very best fabric selection of…read moreanywhere in the area! The previous reviews are wrong! Kindness, excellent service, and a room my family lives in!

Don't waste your time!! They will not work with your current furniture and will insult you current…read morestyle. I was told that the minimum per room for service is $20k. Go somewhere else!!

Located in O'Neil Plaza in a former Blockbuster. I wandered in on a weekday, not expecting to make…read morea purchase, and had the pleasure of dealing with Gil, the salesman, who very patiently explained, suggested, and listened without any pressure to buy. After testing out practically every mattress in the store, I did make a purchase, and there was some sticker shock, not gonna lie! But after waiting about a month I received a call to schedule my delivery, and a week after that, I was lying on my comfy new bed. There was some confusion over what hardware I would need to attach an existing headboard, and then when the delivery guys arrived, they had no clue that I expected them to install it (even though it was on my paperwork). In addition, they showed up 10 minutes early without first calling, so we weren't quite ready for them, but they were very pleasant and professional. All things considered, I'm glad I chose Connecticut Mattress and would definitely use them again in the future.

All you see on TV is them advertising their big Labor Day sale!!! We went out Sunday to buy a…read moremattress because of the sale only to go there to find ONE saleswoman working!! She was helping another couple (so that made five of us in there) after awhile she came over talked for about two minutes went back to the other couple- we left!!

I am so impressed by the craftsmanship! I had this chair reupholstered, see the before and after…read morepictures. The whole experience was easy, and communication was good. I appreciated that they helped me lower the price by using fabric in stock. When I asked for some extra fabric so that I could do a small ottoman myself to match, they insisted on doing it for me, complimentarily. When I was in their warehouse, I could see some of their other finished projects and was very impressed. Would definitely go back.

Couldn't be more thrilled with the results of my waiting area at my salon being reupholstered by…read moreOak and Velvet!! Their customer service was amazing! They came by my place of business show me a sample of the fabric that I picked out a week earlier. They worked over the weekend, so we did not inconvenience our clients. The cushions look better today than when we bought them. As for the price extremely fair! I was beyond impressed!