Diamond was very friendly. She did an awesome job. Freaked me out a little with waxing my nose…read morebut I survived it wasn't to bad. Staff was very friendly and gave me directions since I got lost lol. Clean and very friendly environment. Will dry go back

Amazing experience due to my cereologist. But I had an issue with the front desk attendant. This…read morewas my very first visit. I ran into traffic and called to inform that I was 10 minutes behind. Upon my arrival, Carlie at the front desk, who answered my previous call, was absolutely rude and her energy was not conducive to a relaxing experience. If I call prior to, what I don't want to experience is a "scolding" and rude energy about my appointment. I had Portia as my cereologist. She was absolutely amazing! She gave great conversation to take my focus off the waxing and she was funny! She also gave a really great wax. I'll be back to see Portia. But I hope Carlie is not the one who greets me.

Lilliana is simply THE BEST there is! She actually cares about your results as opposed to a lot of…read moreplaces around that just give you a "feel good" facial. She gives you the individual attention you expect, and then some! Her new light therapy (targets acne or anti-aging or pain) was amazing!

Lilliana is truly the best hands down!! She knows exactly what you need done; no more. I trust her…read more100% in all she does. I have had microdermabrasion, dermaplaning, and facials. The spa is clean, comfortable, and inviting. If facials weren't at times painful, I would probably fall asleep during them. However, if you want it done right, it sometimes hurts. No pain, no gain. Lilliana is up to date on the latest treatment options and her prices are very reasonable!!

Great experience with Hannah. She was thorough and gentle. I will be coming back and referring my…read moresister

Excellent service. Quick service. Clean room and friendly front staff. Thank you for a great…read moreexperience.

I had a good experience here. I called to see if they happened to have any openings and they did…read more Within 15 minutes I was receiving services. Destiny did a fantastic job, she listened to my concerns and helped to shape my eyebrows perfectly. Destiny made me feel comfortable and left me feeling like a new woman.

I have been a customer of European Wax Center for years. They are very reasonably priced, easy to…read moreget appointments and always very thorough. I have just moved to Chapin, so this was my 1st time using the Harbison location. I will say that I had a few stray hairs that didn't get removed during my service, but I still give 4 stars because the techs are always so nice and there are so many people you can choose from that if you don't like how someone serviced you, you can change. All-in-all, EWC is very very good value for the price and I will continue being a loyal customer.

Best experience of my life!!! I came in extremely nervous and almost backed out twice. The pain was…read moreminimal. Mrs. Julia talked me through the entire process. Not at one point did I feel uncomfortable. She was very professional and thorough. Would highly recommend her services to any and everyone!!! Super glad she was recommended! Absolutely amazing job. Atmosphere was calm collective and easy going. Over the moon pleased with it all. Thank you for giving me my confidence back!!

Juliegh is very experienced and makes you feel comfortable and prepared! Highly recommended!read more

Absolutely love coming here; the service is top notch. I was nervous my first visit as I normally…read moredo not trust just anyone with my brows. I went in and Hannah did a fantastic job of walking me through each step and helping me to make decisions on what I wanted my brows to look like. I have returned multiple times and each time I have been highly satisfied. I have also had Mackenzie work on my brows and she did an great job as well.

Hannah did an amazing job! This was my first time going to Waxing the City. Hannah listened to my…read moreconcerns & cleaned up my brows so nicely. I'll definitely be back!

I really would not recommend this place which is such a bummer cause my waxer was so nice…read more Absolutely the worst wax I've ever gotten and overpriced.

Update: my service was Dec 12 and I received a response on here Dec 14 saying that the owner would…read morecontact me shortly about my experience. I was honestly expecting a call trying to refund me or give me credit for a future service which I planned to deny because I had a service provided, it just wasn't to my standard. I felt people should know the situation if they went in so they weren't blindsided with sketchy cleanliness like I was. It's now Dec 31 (I figured I'd give them a couple weeks with the holidays) and I never heard anything despite them having three ways to get in contact with me, two of which they used before my service so we know those work. So that response seems to me to be a bandaid trying to cover my review and make them look better. For that shady customer service practice alone, I'm taking another star off.

I am 22 and had my first ever massage with Dawn Hurley and it most certainly won't be my last! I…read morecame in with muscle tightness stemming from my hyper-mobility and bad posture and I left feeling like I had a new body. Dawn heard my concerns and addressed them by confirming where my muscle tightness was and focusing on those areas with a mix of heavy and light massage. There was one point where I had extreme tightness in my upper back and Dawn massaged some muscle up there and I felt it loosen the entire way down to my butt; I have never experienced a relief/release like that. I can honestly say that this massage experience changed my life as I will be seeking out that same relief from anything and everything. The atmosphere is also unmatched, cozy rooms with comfy sheets and blankets and fans to keep you at a comfortable temperature. Plus, it all ends with a heavenly head massage. 1000/10 experience, pleaseee go visit Dawn to start your day off with rejuvenated muscles!

Yes. That actually strengthens the review because it raises a fair question about why you were…read moreassigned to Shenekwa when the spa apparently identifies Kirstie with that specialty. I'd word it as a question rather than claiming anything about their staffing decisions: I booked a lymphatic drainage massage yesterday, and unfortunately, this was one of the worst day-spa experiences I've had. I've been to plenty of spas and have had lymphatic massage before, so I had a reasonable expectation of what this service should be. What makes this especially disappointing is that I explained to my therapist, Shenekwa, that my doctor specifically recommended lymphatic drainage massage to help my body decongest. I explained that this was an important massage for me and that I needed someone experienced and knowledgeable in lymphatic drainage. I specifically asked Shenekwa whether she had performed lymphatic drainage massages before and about her experience with them. She told me that she has several clients she performs them on. After experiencing the service and listening to her responses when I asked questions about lymphatic drainage, I personally find that very difficult to believe. She would give me answers, but they were vague and unhelpful and did not demonstrate the level of knowledge I would expect from someone regularly performing this specialized service. The massage itself was equally disappointing. She used a cheap-feeling aloe vera gel and didn't even have enough product to complete my massage. She actually ran out during the service and continued rubbing and massaging areas of my skin DRY. It was uncomfortable and completely unacceptable for a professional spa service. The lymphatic drainage technique and sequence also did not resemble what I have previously experienced with this type of massage. The entire service felt low-effort and as though very little care was being put into it. I actually felt worse when I left than I did when I arrived. What makes this even more frustrating is that, according to the spa's own website, Kirstie is listed as specializing in lymphatic massage. If the spa has a therapist who specifically specializes in the service I booked, why wasn't I scheduled with her? Especially when I made it clear that this massage was recommended by my doctor and that having someone experienced was important to me. Had I known there was a therapist there who specifically specialized in lymphatic massage, I absolutely would have requested her. There was also an issue before my appointment even started. About 30 minutes before my scheduled 4:00 p.m. appointment, Shenekwa spoke to my husband and told him that she was getting a tire changed and would be running late. I still arrived before my scheduled appointment because I'm always on time. When I arrived, she was already there and apparently able to start on time. I'm glad she made it on time, but since she had spoken to my husband to say she would be late, she could have contacted us again to let us know that she had actually made it back on time. It left me wondering what would have happened if I had relied on what she told my husband and arrived at the later time she indicated. Would I have then been considered late or charged for being late? Clients are expected to respect appointment times, and that consideration should go both ways. If you're going to charge premium day-spa prices for a specialized service like lymphatic drainage massage, you should make sure the therapist performing that service is properly trained, knowledgeable, and skilled in that specific technique. And if you already have someone on staff whom your own website identifies with lymphatic massage, I don't understand why clients booking that specialized service wouldn't be placed with that person. I still gave Shenekwa a $9 tip because I felt she at least tried, but the service failed miserably to meet my expectations. I left feeling worse than when I arrived, and I would absolutely never return. I've had many day-spa experiences, and I've never had one quite like this. For the amount of money being charged, customers deserve a much higher level of professionalism, knowledge, and care.

I went to this facility last year. Wanting to be daring and get a brazilian bikini wax. I was…read morevery hesistant about waxing after reading that it causes so much irritation and how it removes part of the skin b/c of they way its applied and removed. So after doing research discovered that sugaring is being used at some places instead of waxing. Found several places in Columbia that uses sugaring but couldn't get an appt so ended up going here. Place: located in the Vista. Easy to find, metered parking. The inside is very well laid out and decorated. A nails technician works there too. They perform other things besides sugaring. Mabel: she was the lady that gave me my sugaring. She made the experience easy enough while being in such a vulnerable and embarrassing position. She stated that she had almost 12 years at what she does. I was hesistant about her application but she reassured me and did not did twice into the sugar. If necessary she used a new glob. She was very professional. Experience: PAINFUL. This was my first experience in such a tender area. I have have my eyebrows threaded and waxed several times but this pain was different. She assured me that new waxers state it is painful the first few times but as you adjust you adapt. I guess this is true b/c i can get my eyebrows done without a muscle twitch. I would fore warn newbies to take 2 pain relievers at least before going like Tylenol or something. During she applied baby powder b/c i was sweating so much. The sugaring felt warm and applied easily. Afterwards i made sure to wash in the store any excess. When she was finished I love the results. It was smooth and soft. Some reddened areas but she applied a special lotion to prevent breaking out. She even went over how to care for the area. The room: was clean and new sheets applied after I was through. All her products looked well care for. The only thing I didn't like was the positioning of the doorway, once she had to answer a call and when she exited I was left exposed when she opened the door. Also, I wish it had thicker walls b/c I could here her and the client before me clearly while I was in the waiting area. At home: the hair didn't return for almost 4 weeks and my skin wasn't irritated at all. I would definitely do it again, with her or a different facility I'm not sure yet. Price: I pay $55 for student discount but the services are pretty pricey.

I have loved seeing Christy for sugaring services for the last six months. She is diligent and…read moretakes her time. I highly recommend her!

I have been going to Wax's by Claudia since 2008 in Charleston, South Carolina. It's the same…read morehigh-level service and great pricing that I remember. And I love the quality of my wax. My aesthetician was extremely nice and we were able to laugh and joke while watching Netflix. So I really will never have anything bad to say because it's always great service no matter which location I go to.

First timer and from check in to check out awesome service! Diamond was my waxer and she made me…read morefeel comfortable and held conversation to try and take my mind off the waxing process. Yes it hurt but what do you expect from waxing lol. I live in Atlanta but I would definitely continue to come back when I'm in town bc I really appreciated the level of customer service I received as a newbie. Now I'm ready for my vacation!