***4.5 stars***I would have given them 5, but don't want my review pulled. Fiancee decided we needed some relaxation and I suggested this new place because it was a medi-spa and because it had some great introductory specials. We booked a 1/2 day spa experience which included a scrub or massage, facial and venik sauna experience. Wow, upon entering, we were warmly greeted and the new facility is beautiful. The technicians and manager were all professional and welcoming. I was ushered to the changing room and started with a great relaxation massage. I was then led to the tea room, and pleasantly surprised; which they provided me some fresh fruit, wine and tea and cookies while I waited for my next procedure...I had the Venik sauna experience next with a technician who was so zealous and passionate about his work, that you couldn't help but get swept up into it. It was so...unexpected and invigorating...it's a sauna experience which involves literally light lashing and strokes using an oak venik...no it does not hurt. I finished with a great facial. My partner had an equally fantastic experience as well. Don't hesitate to come here, especially since they still are honoring their grand opening specials. I definitely will be back! read more

I booked this spa via a Groupon special that was too good to refuse: a custom express facial, body scrub, and massage for two for $189- Especially since this spa was located within walking distance of my home. I called to book my appointment on a Thursday, looking for a Saturday appt and figuring the upcoming Saturday would be booked, offered 3 possible Saturdays in the future. At the time, the gentleman on the phone mentioned that they did have availability and I was excited to book for that weekend. I received a text message shortly after my phone call to confirm the appt. Unfortunately, what the gentleman was trying to tell me (there was a bit of an accent that made it slightly difficult to understand via phone) was that while there wasn't availability on the first Saturday, there was for that Sunday. Which had I actually read the text confirmations, I would have seen. Can you tell where this is going? Fast forward to that Saturday morning, freshly showered and excitedly entering the lovely spa with my girl friend to jump into our spa day. Said gentleman was besides himself for the misunderstanding- which was my fault for not reading the text confirmation fully. While we did have to slink back home that morning, he said that he would add a "surprise" to our package when we returned in 2 weeks time. After arriving, we were led into a changing room. The location is beautifully decorated, serene, and again, literally within walking distance of my home. I would have preferred a longer robe- theirs are half robes that come to the knee. As I am comfortable being fully unclothed during treatments, sitting around in a short robe did leave me feeling slightly exposed. My first treatment was an express facial with Veera. She was elegant, professional, and very adept at her work- the treatment was so relaxing and thorough that I can't wait to return and enjoy a full offering. She even noticed that I was breaking out on my chest and recommended that I spray my perfume in alternate places to see if this helped clear up the irritation. Back in the relaxation room (which had plenty of blankets to cover my exposed legs that the robe did not) I enjoyed hot tea. They also offered a dry sauna to warm up in prior to and after treatments if desired. My next two treatments were administered by Aliana. The first was a body scrub. Now I have had scrubs in the past where you get buffed with a sugar lotion mixture, then washed and lubed up. This was entirely different. THEY MEAN BUSINESS. Using what felt like a pair of shower scrubby gloves, I was dry scrubbed..thoroughly. After, my skin was moistened and then re-scrubbed with the aforementioned exfoliating scrub. It is not for the faint of heart- It is cold. It is scrubbing you to within an inch of your nerves. It is going to set your teeth on edge..BUT.. I WALKED OUT OF THAT SPA HYDROPHOBIC. I was so baby's butt smooth that water sprayed on my body would have beaded and run off. For HOURS after, I found myself rubbing my own legs, astonished at how silky my skin was. So- buyer beware if you are overly sensitive, but I know that I'll be back for that again. I mean, it's nowhere near as extreme as getting your hiney waxed. After having the top layers of scratchy skin removed, Aliana provided a massage that was probably more spot on that many previous experiences. She specifically asked me where she should focus and what issues I was having. While slight in build, she knows how to use her hands, elbows, and leverage to make sure she gets into tight muscles so that you can TELL you've been masseused. Once the official spa treatments were complete, I found out what my special extra was: a Siberian Bochka treatment! Conducted by Sasha in the sauna, this had to be one of the more unusual treatments I have ever received. After donning some very haute disposable undies, I laid in the sauna while Sasha stood between me and the heater. He had a huge bouquet of Oak leaves soaking in a bucket that he removed and set aside to slightly dry. After anointing various pressure points with honey (!?) he smacked me with the oak bouquet. Repeatedly. Really. Noting that it's good for the reduction of cellulite, this aromatic treatment is certainly something everyone should try once. And honestly, the wonderfully, Russian Sasha is a peach to have as a technician. After this last treatment I was presented with a tray of fruit, hot tea, and a glass of wine- but assured by Sasha that traditionally, "Good sauna end with vodka!" 10/10 Would visit again TL:DR- Go experience this spa!! read more

I received a free massage offer when Aria first opened and happily booked it. When I walked in I was pleasantly surprised. Its a lovely place and everyone was very friendly, and then my masseuse walked out and I was surprised again, he had been at Spa Noa, I had been to him before and he's AMAZING-Yan I think is his name. The spa has lots of services and specials and is very clean-I highly recommend this place-the receptionist was so nice and helpful. I was very glad I took the offer! read more

One of my favorite spas! Both Sheila and Toya are excellent massage therapists and Judit gives an amazing facial. The environment is so soothing and relaxing and I have never left not feeling completely relaxed! I've done spa days with my husband and with my girlfriends and they were both wonderful experiences. I love relaxing in the salt room between services and the steam room is amazing! I joined their membership program which allows me to use the spa facilities any time. The spa is always extremely clean and very serene! read more

Wow! What a day! My boyfriend surprised me with the "All Day" package. I had a sugar scrub, body wrab, massage, facial and last the Bushka! I think that's how it's spelled. Basically it is a sauna for 20 minutes. The place is very clean, beautifully decorated and the staff was excellent! They did a really great job with each service and were sooo nice throughout! They provided us champagne, hot tea and fruit before we left. The Russian esthetician gave me a mini tour and told me their additional Russian sauna experience that starts with a V. Can't remember the name. Seemed really cool though. We will probably come once a quarter and do this all over again! Love this place! read more

Had a great experience today. Spa was lovely and very clean. Staff was wonderful and the receptionist was extremely helpful. I had a massage, body scrub, venik and facial. I would highly recommend. read more

The staff was friendly, warm and very professional. The service I got was the ematrix, it greatly reduced my acne scars and I just can't believe the results... fantastic !!! Looking forward to my next session and even more results. read more

I came to Aria spa to do the permanent makeup on my eyebrows. I was very happy with the results! Veera did a terrific job!!! She is truly an ARTIST and professional who loves her job! Highly recommend Veera and Aria Medispa read more

I went to this spa today and had an amazing experience!! I had the venik sauna treatment, an hour massage, and a facial. It was a gift for me and I was very pleasantly surprised, the spa is very nice and clean and there is a relaxation room and a nice private shower area if you need one. I received the venik sauna treatment with a delightful woman- it was my first time doing this so I had no idea what to expect except for a quick google search but it was a very relaxing and unique experience! The treatment involves a small private sauna, and I had a female for the treatment and there was a small towel that I used to cover my top half for privacy. I noticed that another reviewer had a male and perhaps nothing to cover herself (which I could see why that was uncomfortable), but it seems they addressed that so that says a lot to me about their customer service. I would definitely recommend for this to ask for a small towel if it makes you more comfortable, and I know may be TMI but they also have disposable undies in the changing area if you prefer to use them because it is HOT in there and you'll be pretty sweaty from head to toe after an hour. The massage with Tasha was GREAT. She applied very strong pressure and was a joy, I would definitely go back to her! As part of the gift, it originally came with a chemical peel but I was hesitant to try one. Without any problems, they offered to substitute it with a facial. It was very relaxing and she did a great job with head and should massage. Overall 5 stars for this spa- they just opened and have some great deals. I would definitely recommend!! read more

I purchased a Day Spa Facial package from Living Social. The package contained an aromatherapy sauna treatment with honey and VEINK treatment - During this aerial diffusion procedure in the red cedar aromatherapy room with an organic honey- herbal treatment, and an organic facial. The aromatherapy sauna treatment was really relaxing. It was my first experience with having a sauna treatment, so I really didn't know what to expect. I loved it! Will definitely have the Venik treatment again. On to the Organic Facial, My esthetician's name was Zula. She explained every step of the facial before performing the task. She not only named all of the creams, scrubs, and moisturizers, but explained the results and purpose of each. I have already scheduled another package, which I am pretty excited about. The herbal/Venik sauna treatment lasted 35 minutes as advertised in the Living Social deal, however, the Facial treatment was advertised as 60 minutes. The facial wasn't 60 minutes, it was more like 30 minutes. My appointment was at 11 am, and I was finished at 12 noon. All in all, the spa day should have been closer to an hour and a half, give or take a few minutes. Either the clock wasn't changed in the facial room due to daylight savings time, or the facial was less than an hour. None the less, I liked the experience I had here and I will surely be back. Highly recommended. read more

I just had a delightful experience at Aria. The massage and scrub with Tasha was divine, and the venik sauna with Sasha was very unusual but extremely refreshing. The spa is amazingly clean and the ambiance is about as serene as it gets. My experience was topped off with some lovely tea and fruit. By that point I was about as relaxed as I could get! I felt like a Queen. The staff was also extremely professional, and the prices were reasonable. I look forward to going back soon! read more

I went here for a Groupon spa package for $99.00. It was a day spa facial package that consisted of Herbal Tea Escape session, Sauna with Venik or Bochka, 35-minute aromatherapy honey treatment, Full-face LED therapy, and 60-minute customized organic facial. The location may be hard to find if you're not familiar with the area. It's in a business building next to a McDonald's. There isn't a big sign on the building, but it's on the door. Parking could be limited if you want to be right outside the door, but it's a short walk if you park across the way. My first impression walking in is that it looked smaller than the picture. But don't get me wrong, the waiting area was sleek, clean, and had a very nice spa atmosphere that I liked. I was immediately offered a nice beverage and filled out some forms while I waited. My appointment was in the evening, 6:00 pm to be exact, so I didn't expect a long wait. The receptionist led me into the women's locker area. The women's locker room is small but has a nice shower and about 8 lockers or so to put all my personal belongings. There are also fresh towels, bathrobes, and slippers to change into. IMPORTANT NOTE: Bring a swimsuit or extra underwear. I wasn't told to bring any of those so I was literally in my birthday suit (underneath a robe and towel of course) the entire time. IMPORTANT NOTE 2: I noticed after my treatment that there's a bowl of portable disposable undies for my use by the sink. I totally missed that. I wish that I was told that 1) I had to bring a swimsuit or something or 2) there are disposable undies available. At any rate, I waited in the women's lounge and was fetched later on by Tuya for my venik experience. If you've never had a Sauna with venik..well surprise, it's fun. Basically you're in a sauna for about 20 minutes, then you're slathered with some sort of delicious scrub. Tuya scrubbed me to a shiny polish and proceeded to slater some sort of honey product on me. Oh and THEN started smacking me with venik, which looked like a bunch of leaves tied together with a string. Sort of smelled like tea to be honest with you. I've never had a venik before so it was a little startling. But surprisingly, it was enjoyable and a little invigorating. I was told that the venik boosts circulation in the body...I don't know about that..but I certainly felt energized and blissed out afterwards. Tuya was great and she took her job seriously and she scrubbed my skin with a lot of vigor and enthusiasm. My skin was so soft afterwards. Afterwards, I got a small plate of fruit wrapped in plastic and a nice tea. I had my facial with Elena. I've been looking for the right esthetician for awhile. I need someone who will really be hard core if extractions are needed. Needless to say, Elena is on point when it comes to facials. She is knowledgeable and has great hands. She explained each procedure and she is very cognizant of your pain threshold. She will ask you how sensitive you are. Your pain threshold will determine how deep she'll go when she's doing extractions. But like all the reviewers said, she's great and I've already made another appointment to see her. I've had such a good experience here and using a groupon no less. I bought a mother's day special spa package after my appointment and will be returning here in a few weeks to see Elena and Tuya. I'm trying the body wrap this time. But I'm going back for the venik and the facial! The only cons I have for this place is that it's a little dark in the hallways. That and the whole bring an extra change of clothes. read more

UPDATE: Sadly I have to change my rating after my facial with Zula this morning. She immediately saw me, touched my stomach and asked if I was pregnant. Um.... No, I'm just fat, thanks. How awkward, especially as my husband and I are trying very hard to get pregnant. It's 2016, everyone knows you don't ask a woman if she's pregnant. Very rude and inappropriate. But onto the facial. I wanted a relaxing experience since I've been so stressed trying to conceive. Zula spent the majority of the facial trying to sell me a skincare and wellness line that she sells on the side, asking me all kinds of unwarranted health questions (are you tired?) to try to sell me various products. She then USED these products on me and not the salon's, even saying to me "I shouldn't be doing this." She then left me with her cell number to contact her to buy products from her. She is supposed to be using and selling the salon products. So incredibly unprofessional. I actually would like a refund since I don't even know what products were used on me. I will not be going back. I love this MediSpa!! I have had several services done here. I first began going with a special for a spa day for two, which I bought as a Mother's Day present for my mom. She ended up getting stuck in traffic as she doesn't live in state, so Aria not only did not charge me a cancellation fee, but also let me use that credit towards another service in the future. Great customer service! I then bought a laser hair removal package for my legs and bikini line. Their specials for laser hair removal are AWESOME! You will not find anywhere cheaper. They have the latest technology and knowledgable staff performing the service. I just finished my legs and they are pretty much hair-free! There are so many services I plan to get in the future. I seriously love this place! read more

Wow! I couldn't even make it past the booking process. The poor customer service here is amazing...Believe the bad reviews. I called to ask about signing up for the monthly cryotherapy session. All I asked for was information on the monthly package and was placed on hold for 7 minutes and the person never came back on the line. So I called back and the same person said "oh yeah" and proceeded to vaguely describing the session. I let her know I wanted to buy the yearly package and I asked her if I could book for next weekend. She acted confused and then said she would call me back in 2 minutes...she hung up before asking for my phone number. That was an hour ago. I guess asking "what all does the package entail?", "How frequently can I visit on the monthly package?", and "are the any openings I can book on Sunday?" were too challenging. Oh well, I refuse to pay $1000 dollars to a company that can't even master a 5 min customer service phone call. There are plenty of other cryo and medspas around in NoVA that will happily take my money. read more

I'm not sure about other service... BUT never do permanent makeup there!!! I made a HUGE mistake when decided to make permanent makeup of eyeliner and lips with Valeria. I removed all this ugly art by laser. It is a blessing that laser exists on this planet!!! However, I spent $$ to make this ugly art work on my face and remove it. read more

This spa is amazing. They have great and affordable specials every month. I have sensitive skin so it's hard for me to find a spa where I don't breakout after getting a facial. Luckily I don't have that problem with Aria! Their Russian sauna is so relaxing. read more

I don't normally take time to leave reviews but Aria Medispa is ABSOLUTELY AWESOME! I have been going here for quite some time now and I have never been disappointed. Their staff and services are great! I highly recommend Ernesto. He is one of the best massage therapists! He did an amazing job. He is very professional and surely has the knowledge and expertise. I already went ahead and booked my next appointment. read more

I am quite shocked to see a few negative reviews on here. I have been to Aria Medispa many times these past few years from everything to a facial, massage, day-long couples massage, chemical peel- you name it. I have never had anything but a great experience- I have even bought two day spa gift certificates for friends. I just bought a package for laser hair removal and scheduled a consultation to talk about ultrashape. I will be sure to provide feedback as some customers have had very negative experiences here. read more

How do I make this work to give them 10 stars? Seriously? This place is Fantastic ! The place was clean and very nicely done. I started with the sauna - which they have you sit in this enclosed tub and it steams you below the neck and you can rally feel the toxins just sweating out. The sugar body scrub came next and my spa tech was Tasha who made me feel really comfortable and relaxed. The massage came next, again it was really nicely done and she asked what areas I needed worked on the most. It ended with a 30 minute facial and by the time they were done with me, I felt like a million bucks and my body was just buzzing from all the special treatment. I would highly recommend this place for any of the services - the massage and the facials especially. I honestly think it's worth the money and plan on going again soon. read more

Every interaction I had at this spa was so pleasant and professional. When I initially called to make an appointment, the nice receptionist talked me through all their different services and even helped me to get a better discount by going with one of their packages rather than just picking single services. Once you're there, it's very clean and tranquil. I received a sugar scrub and facial during my visit, very relaxing! I felt very comfortable the whole time I was there and all the employees were very knowledgeable and open to questions. I walked away with a relaxed demeanor, smooth skin, and some nice PCA skin products. Definitely will be visiting again! read more

I went in for a last minute massage today, and both the receptionist and my masseuse were very helpful and accommodating. My masseuse, Tasha, was amazing - definitely going to see her again whenever I need a massage.. I'll probably go back for some of the other services they offer as well. Wonderful experience all around. Thanks! Only suggestion is that they add a link to their webpage to their google listing. read more

I decided to throw out the New Years resolutions and start off the New Year with New life resolutions. Small steps to improve my overall health and brighten my outlook on the coming of Spring. With this said, I started at Aria MediSpa for a day of speciality treatments. AMAZING! Every moment of my experience was met with a warm, friendly, knowledgeable and professional individual. I had a message, Venik sauna treatment and facial. Top it off with a glass of champagne and I felt the years and tension in my lower back slipping away. Aria MedSpa is now my go to for all of my spa needs. With professional customer services, amazing and customized treatment plans and, of course, Groupon specials, there is no reason not to treat yourself. Linda Connolly Leesburg, VA read more

This my second visit to Aria medispa. The first time, I got a surprise from my fiance for the Couples Massage package. We both had a great time, and I definitely wanted to go back. For my second visit last Saturday, I got the Anniversary spa package for 145$, which included body scrub, massage, body wrap and a facial with LED treatment. When I was buying the deal over phone, I was told that I could opt for a acne facial. But in my reminder email, it still says Seasonal facial, and I was asked to pay 50$ extra if I wanted an acne facial. I settled for the seasonal facial as I was pretty sure it will be good. I did not want the Venik treatment and the receptionist readily swapped it with the Bochka treatment. During my session, I was received very well by the receptionist and was immediately directed to Autumn, who did my Bochka treatment, and body massage. She was very diligent and knows what she is doing. She was extra attentive towards my problem areas during my massage session. Felt heavenly after my massage. I was offered a fruit platter, with hot tea and champagne. Very calming!!! Then came my facial session with some Asian lady. She was a master Esthetician, and I was very excited about the session, but was utterly disappointed. She was very rough in the way she handled my face. I have very sensitive skin and the lady kept scrubbing my face with a towel/sponge. The scalp massage was OK. I have a breakout today...dang!!! Although, she had some good input regarding different acne masks/facials and treatments, I would not have another session with her. I was not given an LED treatment which was included in the package. The facial was followed by a body scrub and body wrap, with Autumn, which were great. My skin was soft and glowing when I got out. The foot massage during the body wrap session was great, very relaxing. Aria has become my go-to spa and I would definitely go back. I already recommended this place to my friends... :) read more

I'm writing my review based on my first two laser hair removal sessions. My First visit was 2/27. When i first arrived, I filled out some paperwork thoroughly, and was offered a drink. The receptionist was kind, but one was in training, so everything took quite a while, understandably so. I was escorted back by Elena who was my Esthetician, and she explained the procedure to me, and we added up how many 'points' I was on the scale of how hard is this going to be to remove. I'm the hardest. lol. Elena showed me the machine, explained briefly in laymans terms what was going to happen and how it may feel, and we got to work. The whole thing took 10 minutes. When I was finished, Elena explained to me how to take care of my skin until the next session. As we were walking back to the front desk, she'd asked if it were my first time here and I told her it was, and she offered to show me the whole suite. She had another guest coming in, so I told her I'd love to see the place, but the receptionist could walk me around since she had another client. I highly recommend seeing Elena if you're going to get laser. The process was gentile and she was thorough about everything. Checking out took just as long as my actual treatment due to the girl in training, but...we've all go to learn some how! Over experience was great. I went for my second session today (4/1), and saw Elena again. She was just as pleasant as the first session. She greeted me with a smile and remembered me from our previous session. We chit chatted for a moment, and got to work. While doing my laser, she noticed I had a large zit that I had just popped on my face that was anything but attractive, and she asked me what happened. I told her I literally sat in the parking lot before I came in and popped a zit with my hands. I got a 'tsk tsk' and a 'it's ok, i fix it for you this time, but no more popping! Your hands are dirty!'. Elena finished my laser treatment, then cleaned my face and zapped the zit with a 'magic wand' to kill the germs. Can we talk about customer service for a second!? Wow! I was so impressed. She did not try to push me to buy the service, she told me why it was bad what I did, what she had to offer to fix it, did a thirty second service, and earned a life long client! I immediately was impressed and asked about the machine, and spoke with her about my skin. This is how professionals work. They have a service, and can show it to you, explain the benefits, and peak your interest enough for you to buy. This was a service I didn't know Aria had, and will now be getting facials and extractions there! I really appreciated that I was not pressured, but felt like Elena genuinely cared that I was walking around with this large monster on my face, and wanted to help me. I finished up, rebooked for my next service, and left. The receptionist was the same girl who was training last time, and did a much better job. The only thing i'd say is that she did not offer to rebook my appointment, I had to ask to get another appointment. After working in the beauty industry myself, I know that's SUPER important. The laser service itself, is very comfortable, and doesn't really hurt much at all. It's quick and efficient. I bought a package of 6 for a small area, and will update when I finish. I believe I will need to purchase additional sessions based on my hair/skin type to see optimal results, but Aria has some great packages that make it cost effective to buy multiple sessions. read more

I bought a day spa package back in January for my birthday in April and made the reservation at that time. Due to a scheduling mishap, when I arrived on my birthday they didn't have my appointment on the books. I was flustered since I drove over an hour to get there and had taken the day off of work. With that being said, my experience far outweighed the mishap. Somehow, Nelab was able to work with the staff and they fit me in, even though I had multiple treatments as part of the package. I'm almost positive, any other place would have just sent me on my way - they didn't. On top of that, none of my treatments were rushed. Every one of my treatments was fantastic and the entire staff was incredibly professional and caring. Elena did most of my treatments and did a wonderful job. It was an added perk that she was absolutely the sweetest lady and I wanted to stick her in my pocket and take her home with me. She also made me feel completely comfortable even though you're practically naked for most of the treatments. Valeria did my facial and it was great! Again, she didn't rush the treatment and just let me relax. The gentleman that did my massage (I feel bad I can't remember his name! Jay?) listened to what I told him my problem areas were and even added in some stretching to help my neck and back. To top it all off, every time I was in the relaxation room Mixcie would come in smiling to see if I needed anything. Overall, a fantastic experience and I'm glad I spent the time on my birthday there. I will definitely be back in the future and would recommend it to friends and family. I only wish it was closer to where I lived so I could go more often! read more

Their spa day specials are amazing, unbeatable and simply wonderful. For just a little over a hundred bucks per person, the women of my family had a great spa day and perfect quality time. Three generations of women were pampered head to toe. Wonderful experience! Thank you to the staff! read more

I have long wanted to make permanent makeup. Chose this area and have not regretted. Valeria gave me a permanent make-up eyes, lips and eyebrows. I am very pleased with the result !!! I look younger and brighter. I am very satisfied with the work of Valeria. Also I really like the atmosphere in this salon. I plan to do more treatments there. read more

outstanding service definitely refer to my family and friends

It was my first time, going to Arias. I was not too happy about having to pay at the time of reservation. They kind of rushed us out because my friend and I scheduled our treatment on a weekday after work and apparently they closed before we were done. I am still ranking them four stars because the place was nice and clean, Arlene (Russian) lady who did my body scrub and facial was very nice, informative and professional. I didn't feel the same way about the person who gave me my body massage, I guess she was upset over having to work until closing (IDK). But their prices are good for their service. Next time I am in the area I will return and ensure Arlene is the person that does my body scrub. read more

It all started with a Groupon, and now I can't stop going! I originally bought the Groupon Massage spa package, which led me to their website. Although I bought my Groupon first, I used it last. Let me explain: When I went on the website to find out there hours, I saw they had some specials going on. One in particular stood out to me, one hour Swedish massage for $65, so I bought two, booked an appointment for that weekend and surprised them! They came back so relaxed and so happy!! And my mom could not stop talking about how great Ernesto's massage was. So I went back on their website and found a couples deal for my boyfriend and I for his birthday. Booked it for the next week, they squeezed me in to an evening appointment to fit with my busy schedule, and the experience was amazing! I made sure to have Ernesto for my massage and WOW, he is everything you would want, kind, informative, and always making sure you are comfortable and relaxes! As for the spa itself: Everything is so clean, they keep you on schedule but never rush you or take time away from your appointments, the staff is so friendly and accommodating, and my over all experience was fantastic!!! My boyfriend loved the experience and thought it was perfect. And before we got our massages we were offered to go into the cryogenic machine to test it, my boyfriend got to go but I never got the chance. I was told that the next time I came in, I would get to try it but I forgot to mention it when booking my groupon! Finally, last week I used my Groupon. I made sure to book Ernesto again for my massage and he made all my troubles melt away! This place is truly just fantastic, stop reading Yelp reviews and book an appointment already!! Needless to say, I plan on coming back and becoming a regular. -Kianna Paige Williams read more

The actual services at the spa was Amazing!! The ladies were very professional! I was slightly worried when a gentleman was on a walker talkie talking and being loud it was annoying.. however one of the ladies closed the door on him and that muffled it a little. Someone needed to tell that man to hush up!! woman do not want to hear anything but soothing music and relax. However, the services was exceptional! I will visit again! read more

I booked my appointment over the phone with aria medispa for my laser treatment and from the begining the experience was excellent. The receptionist was very friendly and knowledgeable. When I arrived at the spa it is very beautiful and the ambiance is perfect for a high end spa. The wait time was not bad at all and the technician was very nice. She made me feel comfortable and offered various solutions for my skin problems. I didn't feel any sale pressure. All in all it was great experience and would definitely recommend it to all my friends. read more

I have been taking my girlfriend to Aria since 2010.The first few visits was great, my GF loved going there. As time goes on the quality of their service diminish at every visit. I would pay for a extra day long spa package for her and she comes back within 2hrs. The package supposed to include champagne, fruit and tea which they never gave her. I paid for a hour massage and facial but they only did 30 mins worth. One of managers said they will Rectify this but they never did. The straw that broke the camel's back, I paid $375 for a extra day long spa package with some extra specials. The next day I get a email from Aria, they were running spa specials and the they had the same spa package I just bought for $85 less! I called them hoping they can make some adjustments or refund me $85. I spoke to the receptionist she couldn't help me so she transferred me to a manager( a gentleman with a Russian or Eastern European accent) he was giving me the run around how he can't, I replied just cancel everything I'll repurchase the spa package with the sale price. The manager told me he will make it right, then he said that he would call me or my gf back in 20mins. He never called back. I called back the next day and the manager hung up on me. I've given my business to Aria for close to 7yrs, giving my hard earn money now to place that doesn't give you what you paid for. A place now that have mediocre service, a place that doesn't value you as a returning customer nor doesn't give you the respect to call me back when they promise to call back to fix the situation. What happened to customer loyalty ?? I'm very disappointed in how all this transpired, how I've been treated rudely like I was the bad guy when I just wanted to get the most out of my dollar. Aria medispa used to be a great spa, but now they nickel and dime you for everything and give you poor quality service. If you live in northern VA area looking for a spa place, DO NOT GO TO ARIA MEDISPA. Try Spaworld they're open 24/7, they have food and you get more bang for your buck. To Bruce F. I wrote this early morning I apologize for getting the length of time of your business, I have been a customer from the beginning. The name on the account is Jacqueline. You will see we have been since you first opened. read more

FYI I have tried to call and get in touch with someone in management before writing this review. I would have preferred to speak to someone but this seems to be the only way to get in touch with someone. First off, I received requested the 6 hour mission impossible spa treatment. One for my mom and one for me. The one I booked for my mom I purchased a separate day. When I came in on Saturday everything went well and had no issues. When my mom and I left we realized we did not receive all the treatments on the list I purchased. 1. we both did not do the Cryotherapy 2. the yoga class included (no one asked when/if we wanted to schedule). 3. When I was scheduling the service I informed them I wanted a massage and when I booked my mom I forgot about the option and didn't specify. When they came to get me for the facial I had to explain to them that I requested the massage and they said I had facial and my mom had a massage and I explain I wanted the massage and they never asked my mom. When I saw my mom toward the end I asked if she had a facial or massage and if they asked and she said they never asked and that she got a facial. Once I realized this I called back Saturday night and they informed me no one was in. I gave them my info and requested someone call back or I could try again Sunday since you would be in (she was very nice and helpful). When I called on Sunday morning the receptionist was very rude and made me feel like I was wrong for wanting to speak to a manager. After asking numerous times to speak to someone in management she informed me that no one would be in till after 12. I called again twice. Once around 12:45pm and then again around 4pm. Both times she insisted no one was in. Then I called again today at around 3:15 to speak to anyone in management and I got forced on hold (without being informed) 4 times and hung up on TWICE. Then when I called the SEVENTH time she said "what?" um excuse me? There was no introduction or anything. She then told me that again no one was in and that she couldn't do anything to help me. At this point i'm furious.  Lastly when I was checking my bank statement there is a charge for $358. Why was my card charged for $358 when I only purchased one extra package for my mom. For a Medi Spa this is ridiculous. read more

Would not recommend getting laser hair removal done here. I received about 6 treatments for my underarms through a groupon I purchased and almost a year from when I started the treatments the hair growth is completely back to normal. It is if I never got it done. Though it may be tempting to get laser done cheaper at places like this it is not worth it because it simply does not work. read more

Just an update regarding my previous review. Management finally let her go. I will definitely be going back.

I had originally posted a 1 star review due to an issue with one of the staff there. After my complaint, the owner reached out to me wanting to fix my issue. They offered me a free facial and were interested in keeping me as a customer. The fact that they wanted to fix the issue meant they cared about their customers. I returned to get my facial from Valeria which was amazing. I almost fell asleep. She was very knowledgeable and extremely gentle. Excellent facial!!! As I was leaving, Jacob came out and introduced himself and showed me through the construction for their expansion. I'm very excited to go back once it's done. The sign of a good business is their willingness to go back and fix the issue and keep the customer happy. I was happy to go back and happy that Jacob and Valetia were so kind. Great services and very nice people at Aria, I will go back. read more

My first visit at Aria MEdispa was AMAZING!. Everyone was very nice and welcoming. Ernesto who was my spa specialist, was very friendly and funny. I enjoyed every session which included the Box Sauna, body scrub and wrap. I walked out relaxed and well pampered. Definitely will be going back. read more

I must say that the massage was awesome and deserved five stars. The atmosphere was great and very soothing. I knocked down a couple stars because I paid for an aromatherapy massage and I got all of 30 seconds of aromatherapy. I mentioned to receptionist and she said she would have manager call me. I never heard. It would have been nice to be refunded the extra money I paid for the aroma. I was looking forward to it and was bummed. read more

While I enjoyed my cryo-therapy from Jacob, I wish I was better prepared from the front desk staff, which is the only reason I'm not giving this a 4 or 5. Cryo was great (cold, but great), and the whole process was clearly explained from Jacob. In addition, the salt room and sauna after were great. Only negatives: When I called to make the appointment I specifically asked what I should wear and they said a bra/underwear was fine, but I wish I had worn a bathing suit b/c there's a whirlpool after the sauna that I would have enjoyed. Additionally, when I went to check out I learned they do no accept AMEX; again, I wish the front desk had indicated this when I booked the appointment. They had asked if I was a first time client, so they knew I hadn't been there and this seems like something that should be explained as one of their policies. I don't always carry multiple credit cards around and would have been stuck there without payment. read more