Look No Further, Go to Kenneth's! If you've been going to the dealership, STOP!! Here's why…read more Today I came in stressed. My 2013 VW Beetle Convertible had what looked like a serious window leak during a massive rainstorm and on top of that my brake light was out. The dealership couldn't even see me until Thursday! (Today is Monday). Grayson got me in today. He and his master mechanic Tommy personally took a hose to my car to diagnose the leak with no runaround. As it turns out, it wasn't the catastrophic leak I feared. At the same time, Tommy replaced my brake light quickly and efficiently. And, Grayson took great care of me- without a doubt amazing and straight up outstanding customer service. All my problems are resolved. Whew!!!! These guys are honest, knowledgeable, and they actually care. And to top it off, Grayson even identified the likely cause of my heat issue that the dealership wanted to fix the expensive way. All through a quick conversation and review of my car's issues. I'll be bringing my car back to fix that in a few weeks. Kenneth's Car Care has earned all my future business for brakes, heat, oil changes, and more. Don't waste your time and money at the dealership or another repair shop. Come here first. You will be glad you did.

This is probably the worse shop in Kingwood for body work. Customer beware. If I give them credit…read morefor anything positive, the paint looks pretty good on my car. Other than that they totally failed. The day the car was towed in I met with a service tec who told me they would start tearing down the truck the next day to do an estimate. After 2 weeks of hearing nothing I called. I was told my service tech no longer worked there. I told the lady on the phone, "that's your problem not mine." So then I got a new service tech who repeatedly mislead me, missed deadlines, never retuned calls. What's more, I told him I had an aftermarket grill panel and was told that State Farm would only pay for Ford stock items. So I told him, I had the original chrome Ford grill out in my garage and they could use that one and I dropped it off. He asked if they should compare my old grill to the one they were ordering from a used parts house and I said NO. When I came to finally pick up my truck they had used the new used grill anyway. The cost was only $288, and since I had waited 6 weeks for my truck I just decided to take it anyway. Then a few days later I get a final estimate from State Farm and that $288 grill now cost $950!!!!!! Are you kidding me? It's plastic and I plan to remove it anyway and replace with the aftermarket grill. So State Farm is the one being ripped off. Maybe I should just let it go but it galls me that they would rip everyone off at the last minute. My final bill went up $2000! That is just criminal. I have no idea if a guy named Kenneth still owns the place but if he does, he must own a mansion and have membership at Kingwood Country Club with all the scammed money he has made. 1 star is the lowest and that is what Kenneth's gets. Caveat Emptor, Buyer Beware!

When Beasley tire down the road quoted me over $270 to mount, balance, and dispose of 2 tires, The…read moreawesome and friendly people at Trout stepped up and did the job for $38! Do yourself a favor and go see the folks at Trout! Amazing people, great work!! A++

Great service at a fair price. Good turnaround time as well…read more Tires and wheel bearing service were both done

We had set up. Paid for tire priot to our visit. Just needed to show up 8 AM. We showed up early…read more Already 7 people waiting. We made it inside the store. 12 parties in the store. 4 of the 12 being helped. Dalton soon approached us. Some chat with my husband. Told us the car would be ready in 10 to 15 minutes. I used the facilities. Restroom clean. Husband in the car 8:22 AM. I was in the car 8:23 AM. I don't know how they did it but they were efficient. That line disappeared minutes after we sat down. / We got our tire. Great experience. Fast. Efficient. On our merry way to start our day. Thank you, Discount Tire.

I had a tire sensor that came on 1 day after filling my tire up - easily made an appointment for…read moretoday - they were busy but took me on time - they quickly assessed that I had a screw in the tire and fixed it in no time at all!!! This is not my first trip to this location and it will not be my last - they are always awesome!!! Keep up the great work guys!!!

Very friendly team, I came in to get my flat fixed and they were able to add a patch and have it…read morerepaired in less then 10 minutes. Highly recommend

I came to Lorenzo's tire shop a couple weeks ago to get an alignment on my car, a couple weeks go…read moreby and my tire thread was completely worn out on my front two tires went to a different shop and was told my car was not aligned at all ended up wasting more money due to poor service here at Lorenzo's, do NOT come here their work is terrible and causes damages.

I had a Discount Tire in Houston tell me I needed all new lug nuts and tried 4 times to hard sell…read moreme to buy them for $150. I stopped at Click 4T for a 2nd opinion, and was told only 1 was sort of bad and they replaced it for me. I will be going here next time I need new tires!! As a female, I'm so tired of car service places taking advantage of my nonexistent car knowledge. FINALLY!! A place that's honest and I can trust what they say!

I found them on Yelp and thought I give it a try since I didn't know any independent tire shops…read morenear my area. I am so happy that found this place! They are very honest, reliable, and friendly. They were able to patch my tire as well as replace my bad tire sensors (I've been driving on bad sensors for 3 years) for a very reasonable price and very little wait time. David is very hospitable and their mechanics did an amazing job! Will definitely come back here to replace my tires soon. If you're looking for reasonable and honest work for your tires, this is the shop for you. Thank you guys!

G&S is fast, thorough, respectful, professional, knowledgeable, friendly, goodhearted, and…read moreconscientious. On top of that, they are affordable! They are careful not to waste your time and money. They fix what is needed. They do the job right the first time and don't upsell! The 3 things they fixed on my car were all sins committed by other shops and dealers. G&S fixed it for 1/4 the price the dealer wanted just to look at it. It was a bunch of annoying noises that worried me. When G&S looked at it, they found that another local shop failed to reattach a shock absorber during a prior repair! Yikes. G&S did so well on my car that I asked if they could send a mechanic out to replace a couple of dead batteries in my RV. OMG ... They do local emergency road service too! The dead batteries in my RV were caused by a Cummins shop certified in motorhomes. During that repair, the Cummins shop failed to turn off the battery cut offs. I called to remind them. I wrote a note on the work order. Despite being told exactly what to do, they repeatedly failed to turn them off everyday over 7 days. If you take a battery to 0V too many times, it's a paperweight. G&S came out and replaced dead batteries in my RV and they were 30% less than the next nearest mechanic! Both vehicles are running fantastic! Okay ... I cannot say enough good things about these folks. Honestly, bringing my cars to G&S is the first time I felt a Texas auto shop was straight with me.

Neglected to inform me of two missing lug nuts and allowed my four young children in the car. Very…read moredisappointed they didn't even feel it relevant to mention.

I bought new tires and didn't realize the tire was gonna rub against the wall of my 4Runner. I…read moreImmediately took it over to Big Tex and they were able to get me in within a couple days and install a level kit and front end alignment. All shocks were replaced.The price was very reasonable and the turn around time. Excellent.

I had a great experience at BIGTEX. I had taken my Nissan Titan XD to several places to have an…read morealignment done. Two places told me it was fine and didn't need an alignment. The third place pegged out the camber on one side to help it drive strait. BIGTEX explained the problem and presented me my options. I appreciated honesty.

Nice friendly service. We only got 320k mileage on that…read morefirst tranny! My wife's Chevy Suburban is back 100%.

So far the service is great, but the work is okay quality. I've been bringing my truck back 2-3…read moretimes already so they can fix the one issue. Price wise they're not competitive. They do offer credit options with zero interest for a few months. Overall, I would say don't bring your vehicle for major mechanic work.