ARA Wilson Parke continues to please. :D Making appointments is a breeze. Day prior, complete…read moreonline check-in (easy access patient portal) so no paperwork to complete upon arrival. Just walk in, tell the lovely, super friendly front desk staff your name, and done. I've visited mannnnnnnnnny times over the years and have never spent more than five minutes in the very large and clean waiting area. All of the techs are fabulous! Everything from routine imagining to diagnostic, they all go above and beyond to make me feel cared about and comfortable. With limited mobility, they are also very careful, patient, and eager to accommodate any of my needs (e.g., a step stool, removing my shoes for me, etc.). During MRIs they provide a new pair of no slip socks to keep the lil piggies warm (you get to keep them). And, they even cover my body with a cozy, heated blanket...very spa like! It's the small touches like these that make an uncomfortable, and sometimes a bit scary, process much more tolerable. I'm so grateful for everyone at ARA-WP. Best location in the ATX in my opinion. Many thanks for making my health journey less painful. ;)

James is the best!!! He took such great care of me, I just HAD to come give him and the ARA on…read moreWilson Park a 5 star rating. I'd give 10 if I could!!!

I had my first MRI today and a couple x-rays. Probably my last MRI. I wouldn't say its horrible,…read morebut the feeling I got while I was in the tube was weird. And it's extremely loud. I'm not claustrophobic, if you are I don't recommend it. I waited about ten minutes before a guy came and got me to get ready for the MRI. He explained everything in the kindest way, but he didn't sugar coat it. It didn't really make me nervous, but maybe some anticipation slipped in. Then came Rene to perform the MRI. She also explained everything, just like he did, but for some reason a calmness came over me. Don't get me wrong, I couldn't wait for it to be done and it went over without a hitch. Then I went to the x-ray room. The girl took four x-rays in 2 or 3 minutes. She didn't have to read anything to know what to do, and she knew what positions I had to be in for the proper x-rays. She floated around like a little dove. This was the first time I enjoyed getting x-rays. I don't want to leave out the two girls at the front desk. As soon as I walked in I started to tell them my name and why I was there, but before I even started with my last name the girl gave me some paperwork that I had to fill out, since I was a new patient. Their kindness was explosive. Longhorn Imaging in Kyle is not your average Medical Facility. It's friendly, caring, and everyone knows their job like they know their name. These people are absolute professionals and they treated me like royalty. Oh yeah, I had to wait for the x-rays because the bureaucrats or whoever, was inspecting the x-ray machine, they probably checked all the machines, and all was well. So you also know this place is top notch. If you need any type of imaging, this place is for you.

The Bee Caves location exudes elegance and class! That uncomfortable doctors office feeling and…read morewaiting room is nonexistent here at Longhorn Imaging. The staff is top notch, and the amazing window view of the hills are so comforting it's like it's own utopia! AMAZING JOB LONGHORN IMAGING! Highly recommend!!!

DO NOT RECOMMEND! Came to this location for MRI (3 body…read moreparts) i was in there for 2HOURS! Just for them to come tell me i have to come back another day for another part, because " my time ran out"! As if it was my fault they were training a new employee! Out of everyone they know how uncomfortable an MRI machine is. Today, i came back to my appointment, and in fairness i was 11 min late. They didn't allow me in because my time slot was only booked for 30 min... Acted like nothing they can do, as if they are not wasting my morning because this should've been done in one session! WILL NOT BE COMING BACK TO THIS UNPROFESSIONAL FACILITY!

Each interaction from the initial contact phone call I had with this office was professional and…read moreaccommodating but above all friendly, never rushed. that says alot about Patient care. The nuclear technician Brian who administered my test was so kind and explained the procedure to me step by step which was so helpful and made me feel less anxious. The radiologist, Dr.Patel, who began the test was also very nice and diligent in her approach and I barely felt the injection. I would return here in a heartbeat.

I was referred to this facility by my physician for an MRI on my foot. When I called to schedule…read morethe appointment, I was informed that their facility was out of network, but I wouldn't be charged anything. The facility would cover any costs incurred that my insurance didn't cover because they're new and building their business. Sounds easy for me, so I agreed to move forward with the appointment. When I arrived, I was asked to fill out lots of paperwork, all of which was normal- except the last three pages which were legal documents stating that I was responsible for anything my insurance didn't cover. The third document stated that if I was in need of financial assistant and had either a high deductible plan or was paying cash that they would offer some sort of payment for me. Well, that isn't the type of insurance I have, so I asked the administrator present for further detail. I let her know that I was uncomfortable signing the documents because I had been told that all of my expenses were covered verbally over the phone (she was actually the one that told me this) yet these documents stated otherwise. I let her know I'd be happy to sign these documents if she could provide me written documentation of what we discussed on the phone. She replied that she couldn't. I asked if she could email me a statement. Again, she said she couldn't. I replied that I didn't feel comfortable signing these documents without something in writing to protect my interest. I asked if I could take the documents home to look them over with my husband (my foot is broken, I would really like this MRI so I can get the correct treatment even if I'm feeling like this is getting weird) and she ripped them out of my hands and said that she would be shredding them. I'm sorry- how sketchy is that? I promptly left and called my doctor to let them know not to refer to the facility any more. I typically don't read these type of documents at a doctors office, yet thank goodness I did! If they're in network, great! If not, watch out.

I came here for an MRI of knee. My MRI was booked on Friday for that following Monday. I had no…read moreproblem finding the place. My MRI was STAT since my follow up with the orthopedic was the very next morning. My orthopedic got my results in time for my appointment which was awesome. While waiting for my appointment I had the opportunity to grab a few mints and a water bottle. I could of even grabbed a few of the snacks available or a coffee. The MRI tech was super nice, cute and made the process easy and painless. It was nice to be offered headphones that tuned into a radio station that I picked and also a warmed blanket since that place is chilly.

The admin staff were very attentive and helpful. it was a pleasure interacting with them…read more The CT equipment seems to be fairly new and kept quite clean. In fact the entire facility seemed knew and clean. The CT tech was an absolute blast! His beside manner is second to non! His instructions felt reasonable and easy to follow. This is my second CT scan by him and he only seems to have gotten better at his craft. Many thanks to Touchstone Imaging for a great experience!

*wheelchair users beware* The ct scan machine was not wheelchair accessible. They had no plan for…read morehow to assist a wheelchair user to get their scan. This was an important scan that I waited a month to get scheduled for and now I have to wait even longer and suffer the indignity of having to find an accessible CT scan. This felt borderline illegal by Ada law standards for a business. I filled out a lot of previsit paperwork, they paid for an Uber to come get me from my house, all of this had wheelchair user written all over it, yet I get to the room for the scan and I'm asked to stand up from my chair and get on a machine that is shoulder height to me. This was frankly embarrassing to me and the staff who could have told me ahead of time they did not have a way for me to use the machine. After the visit, I had to call up to the business to make sure my deductible was refunded due to no services being able to be performed. The billing g department told me to go back to the office in person to ensure the deductible was refunded. (5-8 business days to get the money back btw). So I called back to the robot line and acted as I needed to reschedule my appointment just to talk to a helpful csr, who was able to confirm my deposit got refunded. So total impact: wasted my time scheduling this place a month out, wasted my day getting embarrassed at their facility, and I get to float a big bill for 5-8 days before I see my money back in my account. Horrible. Just Horrible.

Absolutely the most unreliable and unprofessional medical establishment I've ever been asked to go…read moreto. I have had 2 appointments canceled and told I need to call to reschedule, then I showed up to the address provided only to be told it's the wrong one. It's another building over. I finally get to the right place (completely incorrect address) and am told I'm late and need to reschedule. This is totally unacceptable, what kind of low-effort business is this? The young man who told me "sorry you're late," simply rolled his eyes at me and shrugged when I shared all this. If I could give 0 stars, I would. Avoid this business at all costs. They simply do not care.

The scheduler who calls after receving the doctor's order to schedule your appointment is the…read morerudest, unkind, unprofessional person I have ever dealt with. I am thankful we don't have any substantial health issues where they were life threatening because it would be a horrible thing to have to endure when just trying to schedule an appointment at the Family Imaging Center.

Austin Breast Imaging is a specialty medical practice in Austin, Texas, specializing in breast…read morehealth and diagnostic imaging for women. Austin Breast Imaging focuses solely on breast imaging, allowing the staff and radiologists to develop deep expertise in this specialized care. Ever year for the last 25+ years I undergo a routine mammogram screening. It is uncomfortable but a necessary procedure to ensure proper screening for breast cancer. Early detection of breast cancer is key to remediation efforts. Connie, my radiologist technician made the process as easy as possible Until next year...

I'm still very pleased with my entire experience with Austin Breast Imaging. As soon as my doctor…read moresent over the lab order, they called to schedule the appointment. Everything was handled smoothly. When I arrived, my insurance card had been updated, and taking care of that was a breeze. The technician was terrific, as each one has always been before. She showed professionalism in her care. I always have great confidence in the quality of images that are taken. I've never had an insurance issue come up. Annually things are processed correctly.

Over all the whole process went really well. How ever it is very confusing when the Touchstone…read morefacility is referred to as Round Rock, the actual address list it as an Austin address?? And the whole phone system of trying to some one to answer is confusing. It seems you have to go through the whole number selection more than several times because it repeating and you idea if recorded your selection?? Other wise the whole experience with facility and personnell was excellent!

My PCP made a referral here for an abdominal ultrasound, to check things out…read more Most of my interaction before the appointment was via text... Which was acceptable and their website interacted well with my cell phone Staff was professional and polite throughout my appointment. The day of the meeting I arrived 15 minutes prior to the appointment as requested, the paperwork had already been completed I was seen pretty much immediately after arriving Technician was kind, friendly, professional, and efficient - appointment could not have gone better. She provided me with an estimated timeframe is to when I should be hearing something back from my medical care professional team Overall great experience

Had an MRI and it was excellent in care and experience. The front desk lady was nice, the tech was…read moreprofessional, and I listened to Christmas music the whole time.

Excellent care, courteous and knowledgeable staff. Thoroughly explained the process to me.read more

I had appt at 1130 today I showed up at 1120 I checked in the office lady said go down the hall and…read moresit in the room opened door for me. 50 minutes later I ask why I haven't been seen she says we've been looking for you. I told her you sent me to wait down hall. I drove from Galveston tx 5 hrs for my appt wanted me to wait till 1 I'm sorry I have a life I am headed back to Galveston. This isn't good service. Piss poor trying to show respect and show up on time. My time is valuable

office experience with office manager Veronica Soto at Seema Sidhwani-Charla, DO…read more This is the absolute worst and rudest office manager at a Doctors office I've ever had to deal with. She will not allow me to see the doctor because she was offended by the fact that I have a loud voice and said I was yelling at her. I explained that I have always been loud and that I wasn't yelling at her but she refused to believe me. I was so insulted. She said that the only way she would allow me to see the doctor would be if I signed a behavioral contract with her not the doctor her. I told her if the doctor wanted me to sign it I would and she said that she will not allow me to see the doctor unless I signed it. Can't get my records from her either. She refuses to give them to me. Definitely want to add the Doctor was great.