I had a great experience working with Esther at IMS Chandler during my relocation. Moving from out…read moreof state and apartment hunting online was nerve-racking, but she made everything so much easier and reassuring. Esther took the time to show me the apartment, answered all my questions, and was extremely helpful throughout the leasing process. She was always responsive and easy to reach, which made a big difference. Relocating is stressful, but Esther's support made the entire process smooth and stress-free. I truly appreciate all her help! Thank you, Esther!

The process was very simple I was approved within a day. Esther was super easy to work with and…read moreanswered all my questions

The staff at Atria genuinely care about their residents This is throughout the staff community…read more Some can say that's their job of course it's their "job" but you can tell when it's genuine. In particular our mom was well taken care and her concerns addressed quickly by Marcus and Wendy. They are the best. Thank you for your caring nature.

They have a wonderful Sunday Brunch. We enjoy the friendly staff and are able to have family…read moretogether to eat. Then play cards in the rec room. Would recommend visiting soon. NM

I have lived at Liv Avenida for five years, and I want to recognize our leasing consultant, Lane…read moreFarrell, for the wonderful job she does. Lane is always very nice, helpful, professional, and welcoming. Whenever I have a question or need assistance, Lane is always willing to go above and beyond to help without hesitation. She genuinely cares about the tenants and makes sure our needs are addressed. Her positive attitude and willingness to help are truly appreciated After living here for five years, I can honestly say that having someone like Lane in the leasing office makes a difference. Thank you, Lane, for all that you do for the residents at Liv Avenida. Your hard work does not go unnoticed! Tenant Sheila Pearson

I absolutely love it here. It is worth every penny of the rent that is charged. It's always clean…read moreand my neighbors are very friendly. It seems to be quite organized in the office because the property is ran where it appears that things are done according to processes and schedules. I just moved from a place that was poorly managed. I lived there for three months and was able to get out of my lease because I received charges for amenities but was never provided access to them and the property manager didn't want to provide a credit. This is a clear breach of a rental lease, and the judge granted me the ability to move, and I am so glad that I did. I have only been here for a month, but it is so cozy. My floor plan is very versatile as it's a closed concept but where I would have others over, it's pretty open (kitchen, living room and dining room). I love everything about this place other than the fact that I live on the 3rd floor. That's not their fault, just my preference would have been to be on the second floor. They have internet that comes with your apartment, vivint and security alarms on the doors...the pool area is something out a resort magazine. It's so pretty and comfy. Definitely one of my favorites in good old Chandler, Arizona!

I've lived here 5 years now. In all that time I've seen an astonishing amount of turnover in the…read moreoffice and mngmnt. It's never been as close to as BAD as it is right now with Kyndell and co. (aka the clowns) in charge. This place has gone seriously downhill with them and downhill fast!! They focus on the petty things, instead of things that matter to the residents. The apts are nice. But the property isn't well maintained. Dog poop everywhere! Dog pee all over the stairs and landings of stairwells. Newer tenants loud during quiet hours, dogs constantly barking. They'll tell you the train isn't that bad. lol ya ok. ITS A TRAIN!! Not only can you hear it, YOU CAN FEEL IT! Shakes the entire apt. It's bad. Quiet time til 8 am but they have landscapers mowing every Friday at 630am, sometimes earlier sometimes later. If you face the courtyard, every conversation echos, along with kids screaming and dogs barking but it's amplified. Happens at all hours, so you better be a deep sleeper. Parking is an absolute joke. They send Richard the special maint guy to ask for good reviews after he does his job fixing something. That shows you how desperate they are to fix their google rating. Pawning your helper to solicit good reviews? After doing his job, and poorly at that. Pathetic. You will have your package stolen at some point. Probably other tenants. Way overpriced for the crap you have to deal with. It was tolerable before Kyndell, but now it's time to move on. Save yourself the hassle and look elsewhere. I promise you that. We had our apt tested for mold and it came back positive. They send Richard in with a moisture monitor he doesn't know how to use. Guy says he's never seen mold either! What is he don't making these decisions for such a large company. Everything about this place is now a joke.

Just moved in here and so far my experience has been very positive. I moved cross country and the…read moreleasing office has been so helpful answering all my questions and making the move much less stressful. Specifically, Chanda went above and beyond for me helping me even bring packages into my apartment because they showed up a little early. The amenity spaces have been nice and the neighbors have been pleasant. No noise issues at night even on weekends which is nice. Would certainly recommend!

They always pretend to show concern and tell us to reach out to the office, but they never do…read moreanything. Don't fall for their fake concerns

DO NOT RENT HERE. Exploitative, Dishonest, and Unethical Business Practices…read moreI lived in this apartment complex and experienced firsthand how predatory and dishonest their business practices are, especially when it comes to the return of security deposits. Upon move-out, I was initially charged my entire $900 deposit plus an additional $466 for a full carpet replacement. These charges were completely baseless and seemed to be part of an intentional effort to push renovation costs onto tenants. It wasn't until I began recording calls, compiling video and photo evidence, and asserting my legal rights that they conveniently "reconsidered" and removed the carpet charge, which should never have been there in the first place. Even then, they still kept half my deposit, allegedly for "paint," which I strongly suspect was just another way to squeeze money out of tenants. The apartment was given to me in a disgusting and unacceptable condition at move-in: * Hair in the freezer * Rusted dishwasher * Molded washing machine * Urine stains on the toilet * Bugs in the light fixtures and sink I have video documentation of all of this. There were ongoing maintenance issues throughout my lease. My A/C leaked for a full week before being fixed. The security gate was broken for over 75 percent of my stay with no compensation offered. The leasing office also underwent loud renovations despite being told there were "no plans for renovation" at lease signing, which I also have on video. When I attempted to dispute the false charges, the leasing office gave me the runaround. They referred me to property management numbers that went straight to voicemail, refused to provide anything in writing, and ignored every voicemail I left with no follow-up. Even their so-called "evidence" of the damage, which I requested, was low-quality, blurry, and clearly unreliable. This was a textbook case of malicious compliance. Once I made it clear that I had audio and video recordings of every interaction, including the condition of the unit before and after move-in and move-out, only then did they begin to backpedal. They did not do this out of fairness. They did it because they knew I had the evidence to win in court. They'll likely respond to this review with a PR-friendly line like, "We tried to resolve the issue and reached out to the tenant." This is a lie. I reached out multiple times, left voicemails, and was completely ignored. Now that I've received the partial deposit in the mail, I'm free to share my experience publicly without fear of retaliation. I strongly urge anyone considering moving in here to document everything and prepare to fight for your rights. Or better yet, don't sign here at all. This company preys on people who don't know tenant law and makes the deposit return process a nightmare. Tenants deserve better. *** now that they have responded you can see that they used a PR response.

Do Not Move Here... MY Experience Here has been terrible…read morewhen i moved here they charged me a cleaning fee the apartment was not clean we have had a gas leak, termites we need new drawers we new a fridge we need new cabinets and it's been a year and nothing maintenance act's like it's not there job the front office will not open the door u less you have a appointment they say the have a dog park they don't they will show a model of apartment that model will look nothing like your apartment.... Please save your money don't get tricked out your money and move here it is not worth a shelter for dogs

3 months in and it's only gotten worse. 14 days to respond to work orders for my washer and dryer…read more Upstairs neighbors have ashed and burned my patio furniture. They also had someone shoot up the building, so now we get to look at bullet holes everyday. Each time maintance has come to "fix" a problem, they leave another problem. Wether it's a new fridge that doesn't open the correct direction in the kitchen, or COVERING your floors, walls, counters, ect with dust and lint after servicing the dryer. The unprofessionalism and incompetence of the office staff, which is NEVER onsite, is unheard of! No matter how much you do what they ask of you, it is never reciprocated and the favors are never returned. I REPEAT: DO NOT WALK, RUN!!!! FROM THIS COMMUNITY.

Very bipolar about this place. Some things are ok while…read moreothers are just completely unacceptable. For one the front office staff does not take me seriously I believe because I am not old.. but as soon as my father is involved stuff gets done and fast . Apparently when your ac goes out and it's 90 inside they can deem the work order as a non emergency. I called at opening and they let the whole day go by only for me to call them and get hit with I have to wait till after the weekend. The baseboards also are peeling causing ants to enter, this too they deemed was a non emergency even after explaining the trails I've been trying to control. With that being said this isn't the first time this has happened with the air and not the first time this apartment has been unlivable.. mind you I'm paying.. I had to take my pets and sleep somewhere else. All of this still not being a priority is absolutely insane to me. Completely inhumane. The office also encourages people to take pictures/videos of residents outside behavior and send it to the office, they emailed saying you can get credited gift cards.. The back patio walls are short enough to see over when you're close the problem is I've caught the same old man walking his dog in the rocks along my wall and peeping over. I've seen him standing outside my gate staring at my dogs which then started barking at him protecting my home, he left when he saw me move the curtain. Mind you there is absolutely no walk way near my home. The cars park 3 feet from my back wall so he is peeping! The latest time he was recording my home while walking his dog, he let his dog go up to my fence and wait till my dogs reacted to protect the house for his video. As I pulled into my home he was standing in my parking space doing all of this, once he saw me he took off and that's when I finally told him to stop or I'll get police involved because I have cameras too and he is clearly seen stocking and harassing many times. I sent a video of him to the office only for legal purposes because I knew they wouldn't be of help. Convinced favoritism is a thing or they just respect their elders more, I've had my complaints on my dogs barking while I'm out working nights which I've been confronted on and still managed to maintain but when I call to say the neighbor across from me is lifting his weight bar to his chest and dropping it on the concrete over and over at 8am all the sudden well it's day time so most people are awake is what I got told. I said my hours are flipped so I really don't care about that statement because these are my sleeping hours. Again was told it's day time hours even after I was saying the noise is a nuisance. They've mentioned unregistered cars not being allowed to be continuously parked on property yet when I called about a car parking so close that I couldn't access the passenger side, they requested photos and told me they couldn't help me because the car is not registered with the office.. The front do and don't answer their calls but they do dismiss the call I call them with especially if it's not simple for them to fix. The front had me take down my faded red umbrella because it has to be neutral colors outside.. yet my neighbors umbrella is teal blue. Lots of negatives above but the apartment itself is comfortable, living is quiet and the pool is great.

We have been living here for a year and will be staying another year. Staff is friendly,…read moremaintenance guys are very helpful.

We have had nothing but great service from the office to maintenance. The apartments are a great…read moresize. The location is great from shopping to restaurants to grocery stores.

I have lived here for over a year and I love it. This was the first apartment I toured when I was…read morethinking about moving to Arizona. Derek was very helpful and so kind. He thoroughly toured us through the community and is the reason I went through with it. I live in a corner unit by the dog park which gets a bit noisy with the yappy dogs and the dumpster in the morning from the fast food restaurants. Other then those little things I have no complaints. They do small events for the tenants like breakfast the second weekend of every month and other holiday gatherings and giveaways. Maintenance is very reliable, they care of projects in a timely manner. Definitely recommend if you are looking for a place in Gilbert.

My family and I went in to do a tour and right off the bat Justin greeted me with a smile and…read moreenthusiasm! Justin was absolutely amazing during the tour and answered all my questions!

jasmine is very welcoming and the place is beautiful and very friendly people to work with and if I…read morewas looking for a place to rent come down to Town commons

We lived here for 3 years, This apartment complex is good. Relatively quiet. Maintenance and office…read morestaff respond quickly for the most part. Apartment was spacious and couldn't hear neighbors. Most everything is quality build. Almost too much closet space. Patios are large. The new renovated models look nice. Grounds are always clean. You'll spend another $150+ in monthly fees on top of the rental rate, Rent has gone up nearly 10% every year. The single dumpster for the whole apartment complex is overflows out into the parking lot most of the time, it's wild to see how much garbage builds up weekly. I'd give this place 5 stars if the trash situation wasn't borderline biohazardous. I feel bad for the units near the dumpster.

I've been a resident at Camden Pecos Ranch for about 3 years now and have absolutely loved calling…read morethis place home. The office team Amanda, Mari and Luke are so kind and genuinely care about this community and it's residents. Jimmy and Dylan in maintenance are fantastic and always on top of any service requests I submit. The apartments are renovated, the property is well kept with flowers and sparkling pools, and my neighbors are friendly and respectful. Pecos has far exceeded my expectations! 10/5 stars I love it here!