1. Aritzia

    1. Aritzia

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    Walnut Creek, CA

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    Aritzia

    3.1 (95 reviews)
    Closed 10:00 am - 8:00 pm

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    11.15.25
    May A.

    Upscale store, not for me [Walnut Creek CA] This store is located in Walnut Creek at the Broadway Plaza shopping center. This is one of my daughter's favorite stores so we strolled inside. It was my first time at an Aritzia store. Ooh! Aaah! The merchandise was nicely laid out and the fashionable mannequins were appealing (depending on your fashion style). Then I did another Ooh! Aaah! after seeing the prices of these clothes! No way were these prices in my budget so I just let my daughter do the shopping. We did spend quite a lot of time here, my daughter going back and forth trying on a few items. They do not have mirrors inside the dressing rooms. You would have to walk out and view from a huge mirror (possibly with others). I did end up buying an "LA" baseball cap (after the Dodgers won the World Series in 2025, defeating the Toronto Blue Jays). Don't be hating, Giants fans... I'm neutral. I am more into basketball. Anyway, that was by far the most pricey cap I've added to my collection at $36 AND after all that time inside the store my daughter ended up not purchasing anything (eye roll). Great customer service though! Review #3978

    Front entrance view
    Karen Y.

    I love swinging by and seeing what new items they have at this location. It is clean and the girls who work here are friendly and quick to help you get a fitting room started. I literally grabbed one shirt and held it for 5 seconds and an employee came up to me and asked for my name and started a room for me. I still am not a fan of their communal mirror but since it wasn't busy, I was more confident in using it. My favorite employee is Maddy. She is so friendly and always makes sure if there is something I want, she can always help me order it if they ran out of my size or length. I highly recommend coming to this location. The selection is vast with lots of sizes available. The value is mediocre as some of their items is highly priced. Their clothes are high quality compared to lots of the stores around them which justifies the price when shopping here. Good staples to have in your closet.

    cute dress!!

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    9 years ago

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    4 years ago

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    9 years ago

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    5 years ago

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    8 years ago

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    7 years ago

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    9 years ago

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    9 years ago

    Kate at Aritzia is amazing!!!! She went above and beyond for me and I'm so grateful! The Walnut Creek store is very lucky to have her.

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    8 years ago

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    Page 3 of 3

    Ask the Community - Aritzia

    Review Highlights - Aritzia

    Nia was precise with achieving the vibes and finding perfect fits and has a seriously sharp sense of fashion.

    Mentioned in 5 reviews

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    Brandy Melville - It's so cute inside. Very aesthetic

    Brandy Melville

    2.6(170 reviews)
    0.2 mi
    $$

    Of all of the clothing shops my daughter goes to, Brandy Melville's always at the top of the list…read more There's bad press about this brand (just watch the documentary), but I think more people visit now, young and old! Now, there's a security guard who won't let you bring any food inside (place drinks on the stool outside of the door), and he minds the line that can go half a block long. Prices are affordable but not cheap - can't say that all materials are quality though! You could return the clothes with tags on within 30 days with receipt for store credit/ no refunds. All items are ONE SIZE and they are not consistent, so be forewarned!

    This is one of the larger sized locations I've been to which I appreciate shopping in because who…read morewants to shop in crowded spaces? I always wondered why people like to use the fitting rooms here, b/c I thought most of these products were so basic and simple that the fit should be fine. It's actually nice to try items on as each piece could be made slightly different. I ended up not liking a tank I had grabbed in multiple colors because it looked too small for me. Randomly grabbed a pair of earrings I had seen near the register as my final item to purchase along with a pair of nice shorts, and a couple of other basic tanks. I wasn't sure about the earrings, but I received so many compliments the times I've worn them that I am so happy with my purchase. The price of the items here is also decent. The fitting room was kind of icky as there was gum on the curtain and the room did not look like it had been cleaned.

    Photos
    Brandy Melville - Friends and relatives not shopping prefer to wait outside!

    Friends and relatives not shopping prefer to wait outside!

    Brandy Melville - Here's a pic from the day i was there

    Here's a pic from the day i was there

    Brandy Melville

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    Zara

    Zara

    1.6(282 reviews)
    0.0 mi
    $$

    Zara is my store for men's clothing . I bought all my clothes for my Italy trip and looked very…read moreEuropean

    If I could give negative stars, I would for the awful service! A lot of improvement needed and…read morebetter CS training. After standing in a long line to the cashier, I asked the lady cashier for a stock check because the shirt I got had loose threads and no other size on the rack. She found one and they need to get it from the stockroom, which would take additional 5-10min. She gave me instructions to pick up the item at the front of the store, on the Collections rack. I thought I could purchase the shirt and wait for it at the front...but no she sent me away. (I didn't understand why I had to leave the cashier after waiting in a long line, pick up the item I was trying to purchase at the front door area, then go back to the cashier again to purchase the item. What a weird process! Never experienced this with other stores.) I had to reiterate, that I just lined up for 10min and I don't want to have to line up AGAIN. She said, "no, you don't line up again. Just go to the side(front of cashier), and WE'LL take you IN FRONT of the line." Ok, I thought that was fair. I left and waited another 5min-10min for the replacement shirt. Walked back to the side of the cashier, front of the line. There was a different cashier, 1 person in line for purchase, and 1 person to the right at Return/Exchange line. The Cashier didn't acknowledge me when he saw me(like "do you have any question, or I'll be right with you.."). When he finished with a customer, I approached the cashier, explained that I picked up the item from stock and I was told to come back to the front of the line. Then he told me with an attitude that,"you just got here and I need to help the person in line." I further explained that I was at the cashier earlier, but was told to leave to pick up the stock and return to the front of the line. He said, with an eye roll, "well, I didn't tell you that." So I stood in line again, and waited for the 3rd time! When he finished with the customer, he wouldn't assist me, and called the other person in line for returns, avoiding me. So I stepped closer again to the cashier, asking for assistance. He moved away from me to use the other cash register, took the other customer, and told me why he wouldn't assist me, "I don't like your attitude." I was surprised..and I answered back, "you don't need to like my attitude, but you guys should know how to follow your "OWN PROCESS AND PROCEDURES." (It's ashamed that you employ a person who can't deliver professional service, who needs more training to follow Zara's OWN process!!!) Maybe if I was instructed to go back in line after waiting for the replacement stock, I would've decided then if: 1-it was worth the wait to go back in line again 2-additional wait time for a replacement stock 3-or purchase the shirt I originally lined up for, but live with the poor quality of loose threads on the seams and collar. I would've went back in line, in peace, and not be harassed by your own employee. No wonder, you guys have 1.5stars on YELP! It's embarrassing. If more customers shopped online, you're jeopardizing the dying practice of professional customer service, and corporate could close down the store, and jobs would be on the line. I'm in customer service so I know how it is to properly treat a paying customer.

    Photos
    Zara
    Zara - Proof!

    Proof!

    Zara - Jeans on sale, allegedly.

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    Jeans on sale, allegedly.

    Madewell - Try these if you're short! I'm 5'1" for reference.

    Madewell

    3.5(24 reviews)
    0.1 mi
    $$$

    The two times I've been here, the employees have been more than happy to help me, which I have been…read moresooo thankful for. My first visit was when I was in need of shoes to wear for an interview a girl helped me choose the shoe and the color. Today I was in need of basically my first pair of jeans if you can believe it. I was helped by a girl named Lizzy, I believe her name was, as I was told at the register when I asked. She asked if I needed help and she offered to pick out some straight leg jeans in my size. I ended up leaving with a pair of jeans that fit me perfectly thanks to her suggestions and feedback! It was about $138 at the register, which is a little steep for one pair, but I'll happily pay the price for a pair of jeans that fit me perfectly in the waist, fit my 5'1" frame, and feel soft and comfortable and not scratchy at all. I got the 90's Straight in a 25P. (Thank god they have petite lengths!!!) Super happy with my purchase thanks to Lizzy and will be back for another pair eventually :)

    I've heard great things about Madewell jeans, but I've been hesitant to try them due to the price…read more I am one year postpartum and decided to finally invest in a good pair of jeans! When I entered the store, I was immediately greeted. I told Lea, a stylist there, that it was my first time in a Madewell store. I let her know what I was looking for. She was extremely patient and knowledgeable, helping me find my size, the jeans that fit me best, etc. as well as a top and a few accessories. I wasn't even looking for a shirt, but she was such a great stylist, she convinced me! If you are looking for a fantastic experience and help finding the right outfit for you, ask for Lea!

    Photos
    Madewell
    Madewell
    Madewell

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    Wardrobe Boutique - Turkish Ceramics

    Wardrobe Boutique

    5.0(26 reviews)
    0.2 mi

    This place is an absolute gem & worth going out of your way for! I've been here twice now after…read morepassing by and had wonderful experiences with the incredibly sweet owners/staff both times. I was offered Turkish coffee & Turkish delight, which were both delicious! Half the reason I want to come back is to see these lovely people again. The items curated here are beautiful & unique, with lots of handmade art & jewelry. There's a large variety of things to choose from, whether your budget is big or small. I cannot recommend this little place enough! I promise you will not regret stopping by. (:

    We just happen to see this Boutique as we came out of the parking lot. This is such a cute little…read moreboutique that sell items like bags, jewelry, clothing and more. The service is truly amazing. The owner of the store is so sweet. As you walk in she greets you then offers you coffee or tea and actually have conversation with you. You can't really get this kind of service everywhere. You can tell that she loves what she does and very familiar with the products she sells. I bought a couple of blazers. The moment I saw it I knew I wanted it. The material felt good on my skin. She said it is from Turkey. I also bought a beautiful necklace. The price is not cheap but not super expensive either. I think the items are well priced as the items look like good quality material. As you see in the photo I walked out wearing the blazer :).

    Photos
    Wardrobe Boutique - Turkish Ceramics

    Turkish Ceramics

    Wardrobe Boutique - Turkish ceramic

    Turkish ceramic

    Wardrobe Boutique

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    Aritzia - accessories - Updated September 2026

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