My husband passed away & HANSEN's mortuary took control & helped me get all his arrangements taken…read morecare off . My husband looked so nice . I highly recommend HANSEN's mortuary to everyone ! Thank you HANSEN's

If I could give 10000 stars, I would. Huge thank you to Randy, and the rest of the team for helping…read moreme with the loss of my son. Randy would call and keep me updated with my sons cremations, and about my wellbeing. My sons due date was a couple days before Christmas, and they sent me out a very nice and engraved ornament with his name on it. I thank you guys so much!!!

This place is absolutely amazing! Jim went above and beyond to help me and my family, and we…read morecouldn't be more grateful. He treated my loved one with such respect and care, and the level of service we received was truly beautiful. From start to finish, we felt completely taken care of. I highly recommend this place to anyone and everyone--thank you for making a difficult time much easier!

My Aunt & Uncle had services there in 1991. We were looking for information and Chris looked for…read morehours to help us. We appreciate his time and attention. We are so grateful for his help. The family of Evelyn and Kenneth Waterman

As a former employee worst company, I have ever experienced working at. the owners are failed to…read morelisten to any employee concerns about sexual harassment by a coworker. They have no formal time keeping system, so it is word against theirs for the hour you put in working 50+ hours per week. As a salaried employee the number of hours I put in per week sometimes its 50+ hours equate to a little over min wage. if you want your family identity stolen numerous boxes containing personal inform, to including decedent info, employee info, their own bank statements, former employee record containing social security ect. to top it off it was suggested that between the owner and the driver manager to take it home and burn it in his firepit, leaving all that personal information to an unscrupulous employee. any valid complaint with employee is completely ignored and not rectified. there is a huge turnover for employees and many transport drivers that are brought on looks like this e average pan handler you see in Phx. dress very poorly and a sign of disrespect to the decedent's families. very toxic environment owner Deb is constantly yelling at everyone and the driver manager Ralph exhibit extremely inappropriate behavior toward employees on a daily basis. I have experience in the short time I was there I experienced physical, emotional, sexual, and mental abuse and at this point and left with on choice filing a complaint with the state against this unprofessional complaint.

Worst management ever! The couple that runs the business do not know how to treat their employees,…read moretrain them properly, provide proper customer service or just run a good business in general. I'm surprised their still afloat!!!!

Megan with Shadow Mountain Mortuary, was exceptional. She was friendly, professional, reliable and…read moreextremely patient. My father-in-laws memorial was absolutely perfect. She returned every text and email extremely fast. Thank you Megan! From The entire Gibson Family

This place was starred by the emt because it was the closest to my residence and I'm very happy I…read morewent with them. Laura exceeded all expectations. She was professional, empathetic, and courteous throughout the experience. The venue is beautiful inside and the event went on with no issues. My condolences if you are in the market for this service. I assure you that they will take care of you and your loved once's with grace and dignity.

No one wants to need a place like this, but we received exceptional service from the Hansen Desert…read moreHills team which warrants a review. My grandmother passed away on April 26th and prior to her passing, I did extensive research on funeral homes and mortuaries within the valley. I read hundreds of reviews and made many calls and Hansen just felt right. We selected Hansen to be who we would use when the need arose. A few weeks later, my grandmother peacefully slipped away. Her hospice team made contact with Hansen Desert Hills and the process was seamless and professional. Two days after her passing, we went to the Desert Hills location to make arrangements with Cami. Nothing felt pressured or sales-driven, as we had experienced years prior at another funeral home when my grandfather passed away. We had many variables at play, including a burial trust and plans for an out of state interment, and Cami navigated everything perfectly and expertly. We also interacted with Charlii the receptionist during this process and she was wonderful as well. We picked my grandmother's remains up the following week and had a lovely walk through Hansen's memorial garden. It was all very peaceful and again, just felt right. I'm sorry if you have a need for a mortuary, but Hansen took great care of us.

From the moment I made the phone call to set up services for my mother to the time we laid her to…read morerest, the staff at Hansen Desert Hills Mortuary & Cemetery were helpful, caring, and deeply supportive. Words truly can't express the compassion they showed or the care they took in making sure our family was okay every step of the way. I am especially thankful for the attentive and heartfelt care from Trish, Cami, Larae, Marcela, and Wendi. Molly, the comfort dog, was also a blessing to have around and gave us the extra comfort we needed during such a difficult time. During one of the hardest times in our lives, they treated us with kindness, dignity, and respect. We will always be grateful.

Had an appointment today to make arrangements for myself. Adriana provided me with excellent…read morecustomer service. She explained everything clearly and was so easy to work with. It was a breeze. Coming here was a pleasant experience! I signed the paperwork and now have peace of mind. Thank you Adriana and everyone at Red Mountain Funeral Home!

We had a good experience. My mother passed away unexpectedly on Christmas morning. They were very…read moreresponsive when we called and came to pick her up in a very timely manner. My mother had prepaid for a policy in California to cremate her remains. McClain and Bridget were very helpful with this issue and it basically covered everything. Because my mom died on a holiday, everything took longer than expected. We did have to make a few follow up calls, but they were always responsive in getting back to us. We would reach out to them again.

Compassion, comfort, understanding, respect and patience. All traits these folks exhibit during…read moreone's time of need. They handle so much for you so that you can focus on other needs. Unfortunately we all go through loss and grief, but they make it a bit easier to endure. Bless these folks.

Bailey helped me from beginning to end. I had no idea what to do. She was amazing. So young and so…read moresmart. Lots of patience too. Big hug to her

During one of the most difficult times in our lives -- the passing of our son -- the team at…read moreGilbert Memorial Park cared for our family with such compassion, dignity, and professionalism. We especially want to thank Tyler, who could not have been more comforting, kind, and attentive throughout the entire process. From beginning to end, Tyler made us feel like we were more than just another family he was helping. We truly felt cared for, supported, and understood. It genuinely felt like he became part of our family during this journey, and we could feel the care he had not only for us, but for our son as well. What could have been an overwhelming process was made so much easier because of the compassion and professionalism shown to us. We will never forget it. Thank you, Tyler, and thank you to Gilbert Memorial Park for serving families with such excellence and heart.

We went to clean and decorate graves for Memorial Day. We were looking for two that needed a little…read moreTLC. This was the first time that we didn't have to clean the stones before placing flowers. I was in complete shock of how well this place was taken care of. I thought they did a wonderful job of decorating for Memorial Day. I wished I would have taken more pictures.