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    "Customer service "

    I have been renting with arizona "ELITE" properties  for a long time never have issues. always make payments on time take care of the places we have stayed in. we moved from chandler mesa also one of the properties .The main reason we left the chandler house was because of the state it was in. the backyard was full of weeds and trash.house was not cleaned at all had roaches the first 2 weeks called pest control 3 times chemicals were not strong enough. roaches in the kitchen they were everywhere ,downstairs, both bathrooms.It took me 2 months to clean the house just to be in a livable state.rented a carpet cleaner and cleaned the carpet 7-8 passes and still the water was black steamed the bathroom floors Luckily I took all these photos of everything I was informed by the owner linten that I would not be charged for cleaning because I will do it myself ! move out date was Halloween. I had the day off and made sure the house was spotless for linten it looked like a different house.texted linten that day and told him we were ready to give him the keys!  but he cancelled of course !  told me to give the keys to the agent that was in the new house   she will bring them to the office $500 +landscaping total $1360 !!!  from what I understand, linten charged me for my own hard work ? and didn't even do his job show up ? Is this a joke or real life ? it has been 2 months now. I am still waiting for someone to contact....  me today i spoke to Chris. He hung up on me when he heard how frustrated I was said i was too sassy *this is the customer service people....  not so "elite" they don't care about the clients if this issue will not be resolved we will need to move to a different company that we can trust it's our home at the end of the day I want to feel taken care of and safe !Not living in a junkyard for a year cleaning it, taking care of it for nothing ... After not getting any call back ,email,text,whisper,hopes,dreams ... I decided to go to the office today and get help from the company I am renting. Started explaining myself was told basically f you ! There is nothing we can do I was frustrated I did raise my voice Zero service skills they were talking turns in the office NO ONE HAD ANSWERS trying to pass it to LINTEN said he's not answering I've been waiting since November they said he is on his way so I waited of course they called the police to escort me out because of my "yelling " and just when you thought the joke was over ?!? Linten walked in as police are leading me out didn't ever say hello just recorded us . Still no call back still no answers

    Under the sink
    Mark Q.

    Horrible and hazardous conditions. Have contacted them several times, yet they remained unresponsive. They do not care for their tenants. For a business that claims to be, "elite" they are, mediocre, AT BEST. 0/10 DO NOT RECOMMEND.

    Lilyee P.

    If I could rate this company a ZERO I WOULD !!!! So a 1 STAR is being way to generous when they weren't even considerate towards our living situation. The owner(S) & Arizona Elite properties clearly do not give one single flying duck about this house ! We have been living under black mold , under a roof that may fall on us at any time , the drainage sucks ! We have a infestation of insects , anything you could think of that is bad for someone's health We have , we have a whole store full of complete shit in this house . We have told them numerous of times about this situation but they never seem to care . Alex was our realtor DO NOT USE HIM !!! DON'T RENT through this company or TRUST THEM AT ALL with your home !

    I regretted my decision after I signed my lease. They do not care about the properties or the property owners. Stay away from this company. The property managers do not care unless it is an emergency or they don't get their money. The second week of living in the apartment sink started leaking. Tried to call and the property managers Alex and Brianna Foley (husband and wife team) were on vacation in Europe for 2 weeks. They did give not any other information on who to call. Multiple service requests with no response or follow up. I reached out multiple times with no response. It was then I counted down the days until my lease ended. I just moved out and spent a week cleaning my apartment. The property manager came and said it looked great during the walk through. Fast forward to getting my deposit and it was not the entire deposit back. I called and they stated deposit was for carpet cleaning. The carpet was cleaned with a carpet cleaner twice. Why lie? Don't say it looks great then write something different to keep more of my deposit. I also was told they are not paying their property owners all their money while I al have paid my rent.

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    8 years ago

    I would never recommend Arizona Elite Properties as either an owner (I am an owner) or a renter. Integrity is non-existent.

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    Page 1 of 2

    Ask the Community - Arizona Elite Properties

    Review Highlights - Arizona Elite Properties

    “My wife and I have been living in an AZ Elite Properties managed condo for one year and just signed a lease for another.”

    Mentioned in 9 reviews

    Read more highlights

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    Mark Brower Properties - Trim was not painted

    Mark Brower Properties

    (70 reviews)

    Our experience with this company was positive for most of our lease, but everything changed during…read morethe move-out process. The biggest issue was the lack of communication from our assigned property manager. On multiple occasions, I had to reach out several times before receiving a response, and I rarely received updates unless I continuously followed up. At one point, I was eventually told that their internet had been down, but it would have been helpful to know that earlier rather than having to call repeatedly wondering why I wasn't receiving a response. The handling of our security deposit was by far the most frustrating part of the entire experience. We were charged over $400 for carpet cleaning even though our property manager had specifically told us that we did not need to have the carpets professionally cleaned. We also had to dispute multiple other charges that we felt were unnecessary. We had taken very good care of the property and genuinely felt that we left the house in better condition than when we moved in. When we moved in, the backyard had weeds that were over a foot tall. During our tenancy, we maintained the property and kept the yard and home in great condition. It was extremely frustrating to feel like we were being nickel-and-dimed for every possible thing after we had been responsible tenants. After we continued fighting to get our money back, our property manager remained unhelpful and, in our experience, disrespectful. Eventually, she told me that if I disagreed with the charges, I would have to take the matter to court with the landlord. Thankfully, the landlord was much more understanding. He acknowledged that we had been great tenants and ultimately recognized that we should receive some of our deposit back. What was most disappointing was that we felt the property management company was not on our side throughout the process and made what should have been a straightforward move-out experience unnecessarily difficult. Overall, the property and our tenancy were good, but the way the move-out and security deposit were handled left a very negative impression. If you rent through this company, I would strongly recommend documenting everything from move-in through move-out, taking plenty of photos, keeping all communication, and being prepared to advocate for yourself when it comes to your security deposit. Our biggest issue wasn't even the fact that there were deductions--it was the lack of communication, the difficulty getting answers, and the way we were treated when we questioned charges we believed were unfair. After being good tenants and taking care of the property, we expected a much better experience when it came time to move out.

    This is my second time leaving this company a bad review. The gas to my rental was cut off because…read morethe of my neighbor, when I called the people at Mark Browers they agreed it was ridiculous, I didn't receive a call back, so I called them back, and I was told their hands were tied. So they had an answer waiting for me I just wasn't important enough to call back. There are planning to leave me without Gas for over a week meaning I have no heat in the lows of 45 degree weather, can't do any laundry, can't cook any food, don't have any hot water. This is how they will leave you if you rent from them. Save yourself the trouble and find literally any other company. I've since asked for a rent reduction for the days I won't be able to live in the home, but as usual like every other time I call or email, I have no gotten a response.

    Kiln Gilbert

    Kiln Gilbert

    (11 reviews)

    A Month at Kiln. Here's What I've Learned…read more I've officially been at Kiln for a month now, so I feel like I can finally give a real review. The environment is incredible. It's unbelievably clean, the space is beautiful, there's a great energy, and the people are friendly. There are great places to work, meet, collaborate, or just find a corner and get something done. They even have a podcast studio, which for someone like me who creates for a living is a huge plus. I've also found it to be an incredibly inspiring place to write, think, and just let an idea develop. Sometimes I'll change where I'm working simply because a different part of the building puts me in a different headspace. And yes, somehow the afternoon snacks have become one of the joys of my day. It's one of those places where I actually look forward to walking in every day. But what really makes Kiln different is the people, and that starts from the top down. Anika, the Community Manager, has created a culture that honestly feels more like the level of hospitality you'd expect at a W Hotel than a coworking space. That carries through the entire team. Reigna, Sydney and Hailey are friendly, helpful, and genuinely seem to care about the people who are here. They call you by name. They stop and talk to you. They're always willing to lend a hand. Those things may sound small, but they're not. They make the experience personal. It doesn't feel transactional, and you certainly don't feel like you're just another membership or another person renting a desk. I'm a founder. I ask questions. A LOT of questions. I'm constantly thinking, building, figuring things out, and throwing ideas around, including some pretty crazy founder ideas. And not once have I felt like I was bothering someone. They listen, they engage, they answer questions, they offer a perspective, and they celebrate the wins. Sometimes they'll even say something that gives me an idea or a point of view I hadn't considered. When you're building things and spending a lot of your day trying to solve problems, having people around you who are genuinely interested and willing to engage matters. But when I say "the people," I don't just mean the Kiln team. I mean the members too. That's what actually makes this a community. I've met some really interesting, smart, creative people here, and there's a natural willingness to talk, share ideas, make introductions, help each other, or just have a conversation in the kitchen. You're surrounded by people building businesses, creating things, solving problems, and doing interesting work. Nobody has to manufacture the "community" part. It happens naturally. And I think that's one of the things Kiln gets so right. You can come in, put your head down and get a ton of work done, or you can walk out of your workspace and end up having a conversation with someone you never would have met otherwise. Some days I need the focus. Some days I need the interaction. Here, I get both. Kiln doesn't just give me a place to work. It gives me a place to think. There's a big difference between putting some desks in a beautiful building and calling it a coworking space and actually creating a place where people want to show up, work, connect, create, and build things. Kiln has done the latter. The beautiful space and amenities may get your attention, but the people, both the team and the members, are what make the place what it is. A month in, joining Kiln has genuinely been one of the best decisions I've made for where and how I work. And none of this will come as a surprise to the Kiln team because I probably tell them some version of it every day. I get more done here. I've met some great people. I enjoy being here. And when a place you technically go to "work" becomes somewhere you actually look forward to going, I think they're doing something right. Is Kiln right for everyone? Probably not. Is it right for you? Walk through the door. I have a feeling you'll know.

    Wonderful coworking space to be productive in. Love that I can drop in to any other location when…read moreneeded.

    Commercial Property Connect - Susan McCall CCIM
Designated Broker/Owner
Commercial Property Connect LLC

    Commercial Property Connect

    (5 reviews)

    Biltmore Area

    When we were searching for new office space, several commercial realtors and firms disregarded us,…read moreperhaps because we are a very small business or because they were too busy to be responsive. When I was referred to Amy, she took our need seriously. Amy is extremely professional, knowledgeable and highly responsive. She was prepared for our viewings with professionally organized property documentation attached to a company clipboard which she provided. Also important to us is that she is very patient, even when we put our search on hiatus for a while. We then found a new location and Amy handled the transaction smoothly. When she found the lessor's lease agreement to be too casual and leaving out some of our provisions, she got him to allow her to rewrite it using her template for our better protection and his. I'm very satisfied with Amy and Commercial Property Connect and now that the deal is done I will call on her for our next move without hesitation.

    I cannot say enough to express my appreciation, gratitude and excitement every time I utilize…read moreSusan, Amy and their team for finding me commercial properties. This is the third time we've used her, the first two times were for renting space. The first-time I had absolutely no idea what I was doing. Susan did a lot of hand holding to make sure I understood what I was doing. This last time we were buying our office building and it was a whole different animal but I knew it would go seamlessly because I had Susan in my corner... And it did. I would recommend Susan and her team to anyone venturing into commercial leases or purchases, you won't be disappointed.

    Arizona Elite Properties - realestateagents - Updated September 2026

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