Do NOT use Helio's Property Management ever!!! They don't care about their tenants a single bit…read more Not having A/C at your units multiple days/weeks should be a crime in AZ during the summer. Horrible.

Very knowledgeable and professional. Have worked with Lance for 14 years and have never had any…read moreissues. Highly recommended!

The staff is professional and courteous. Whenever I've needed anything, they've taken care of it…read moreright away. I'd rent from them again in a heartbeat!

UPDATE: Called the office and was told "Christa was away for lunch". Not 45 seconds later, Christa…read morecalls a DIFFERENT resident from her desk. When do the lies stop with this company? Charged multiple fees for a document they had for multiple months due to "system issues". Now that the fees have been collected "no retroactive credits are available". Be advised these people and scammers and try to get every fee/charge they can.

I have rented with this company now going into my second year. I have no complaints whatsoever, I…read morelove how attentive they are throughout the whole process of applying and through renting. We have had the pleasure of working with Deborah Lago, any time we have had a repair of any issues she responds immediately and gets my work order done! I love the home that we live in! We love how they value their customers and simply checking in to make sure everything is still in order with the home! Definitely recommend to anyone who is on the search of renting their next home!

Kaila Videla is the new property manager for my rental home managed by Fort Lowell Realty. She is…read morethe 3rd PM in three years, effective July 2026. She immediately "sprung into action" by asserting her authority, harassing and blaming the tenant for decisions that were made by the former property manager. I've had an open dialogue with the home owner and the former PM about my financial difficulties. The owner and former PM had graciously made concessions to work with me and had verbally and in writing agreed to waive the 5-day notice fee and late fees. They're aware I'm a domestic violence survivor. Additionally, the former PM did not enforce or collect the late fees for months. This pattern of failing to enforce the fees created a waiver or modified acceptance of the lease. I understand it was an inconvenience to the owner and the PM, but I was grateful for the assistance. All parties involved are aware that this is the rental home I moved to, post-divorce after my ex-husband had me removed from our marital home in an illegal manner. The threat of homelessness is a very real and terrifying repercussion that most survivors have had to endure while married and after. I'm working hard to build my life back up, but the process can be slow. I explained to Kaila Videla that she could not enforce and retroactively charge the late fees and that going forward she would have to enforce the terms of the lease regarding fees. I'm also a licensed realtor and am familiar with the Landlord Tenant Act as all realtors who work in property management should be. I tried to communicate in writing, verbally and via text to Kaila Videla. She was callous, uncaring and adamant in her pursuit to collect fees. It was unusual and appeared to be a personal vendetta for her, for whatever reason. I asked to speak to Fort Lowell's attorneys because I was going to communicate and share all of the text messages and emails the owner and former PM had sent. As a compromise, I asked Kaila to take the fees from my $2,400 security deposit because I needed her to cease harassing me with actions that I knew were unlawful. She then turned off my ability to pay the remainder of July's rent. Then I couldn't pay August rent. I attempted to communicate with her and work something out. By the end of August, the owner had waited over 50 days for a rent payment. Then I received a complaint from the courts with a court date within the next 3 business days. Kaila, Fort Lowell and their attorneys had combined 12 months of late fees, past due rent, attorney's fees, court fees for a sum of around $6,700 and more. That did not include September's rent which was quickly becoming due in days. I was in a state of panic and had no choice, but to retain an attorney. He looked at the complaint and immediately questioned the $6,700 in charges. "How much is your rent?" I told him that was a sum including retroactive late charges. It took 30 seconds before he said, "They're trying to be sneaky, this judge caps late fees at $300." Fort Lowell was trying to charge me almost 6x that amount in fees. I was so grateful for my attorney, but Fort Lowell, Kaila and their attorneys still pressed me to compromise. I just needed it to be over. I was so stressed out, the thought of homeless, I was scared for me and my two dogs. My lease is up 11/30/26. They tried to get me to agree to vacate 9/30, giving me less than 30 days to find a new place and move in a frenzy. I compromised by agreeing to move by 10/31/26 only because I was intimidated and my nervous system could not withstand much more. In the end, I paid Fort Lowell zero dollars in late fees. The homeowner had to wait over 60 days for a rent payment. I'm not sure how he continues to have faith in their services. I was penalized by having to vacate the lease early because of the actions and decisions of their employees. Taking me to court was nothing more than an exercise in more trauma initiated by Kaila Videla. Kaila is a newly licensed realtor. I would tread lightly and strongly caution against appearing biased or discriminatory. I still do not understand her relentless pursuit of the late fees, but I do take pause being that I am a woman of color. As a licensed realtor we are held at a higher standard. Perhaps brush up with another fair housing course, Kaila. Statistically, most domestic violence survivors lack family support and resources. That is my situation, also. I'm grateful for my attorney and hope we have all learned something.

Did not return calls and would not return texts. I had a showing and there were people living there…read moreand no way to view the property. Horrible customer service. One place I looked at didn't have a microwave nor blinds, or closet racks and the house was dirty. Luckily, I will not be renting from this property management company.

Do not recommend. They do not respond and only take action if you call them several times. When we…read moremoved in they gave us the wrong keys to the home, the home was filthy, dish washer was broken, cigarette butts all over the backyard. Hot water heater barely worked, fridge was filthy, most all the blinds were broken, dog hair everywhere.

James and his Century 21 team are excellent. Follow up, professionalism, and demonstrated care for…read morewhat they do. If you need a professional property manager. I highly recommend James amd Century 21 Property Management.

From the owner: Call (623) 633-7224 for a free property evaluation for your residential or commercial property. read more

If I could give zero stars I would. This property management team, as it stands currently, is rude,…read moreconsistently hard to get ahold of, forgetful, unforgiving and most recently I have learned has no problem putting words in your mouth. Our company rents a double size unit that is managed by this company and when we first occupied the space the management team had an office nearby and they were friendly and mostly responsive. Then the office moved to on offsite location and it seems as if the entire team has been replaced. I have had not quite a handful of requests for this management team but it seems as if I am always trying to contact them because it take 4 or 5 calls and an email to get a response. Have a maintenance issue? Forget about it! You can put it in their portal, leave a message, write an email but someone always drops the ball and believe you me, they have no problem throwing each other under the bus. Truth be told, I don't care who's fault it is! Just come and fix the issue in a timely manner! Need a signature from them for insurance/legal/or other reason? Unless it effects them directly you will be waiting weeks to get that back. Again, emailing and phone calling and it is ALWAYS someone else's fault that you haven't received the request. The best and most telling part is that when something comes up that does effect them you better believe miraculously they have an answer for you within hours!! Don't expect a, "how are you today?" Or, "is everything going well with business?" Not even a, "was that issue you were having resolved sufficiently?" NO WAY! They couldn't care less about anything other than if you are paying your lease on time and that you just leave them alone. On a hilarious note, they truly believe that they are doing a great job and that they have satisfied their clients. No, I'm just not rude and I can be patient but when you start putting words in my mouth and start treating me like one of your coworkers and throwing me under the bus you better believe that I will not stand for that. I am your client, you work for me. Have some decency, don't treat your tenants like they are smaller than you or know less than you. Remember your place. You are a property manager working for a company that you don't own. We are all business owners that deserve your respect and utmost care, after all, that is in fact your job.

This company is shameful and immoral. They just kicked out our kids' martial arts teacher in…read moreFederal Way Campus Business Park because he wanted to make payments arrangements during the Covid-19 pandemic! His business has been there 17 YEARS. That's longer than they owned the building. He had to close their doors to customers in March due to no fault of their own and they still paid rent anyway! BKM is violating the eviction moratorium! Their staff was rude, not understanding, and told him he had a day to get out. I hope those individuals working for BKM never have a personal hardship happening to them and have to deal with someone one like themselves. The best part of this NO ONE IS GOING TO RENT ANYWAY. Are they trying to just get their insurance to kick in so they can make a buck? I'm sure they got their pandemic CARES act assistance with the SBA loans and then they don't pass it on and screw their tenants? DO NOT DEAL WITH THESE PEOPLE. I hope tenants do a rent strike, sue, and the attorney general gets involved.

Highly recommend!! Jeremy was very kind, prompt, and knowledgeable. He was able to answer every…read morequestion I had and helped my family close on our very first house in two and a half weeks! I don't know how everyone did it, but they did. Jeremy and his team did an excellent job guiding us through this process and we couldn't be more grateful for such a positive experience!

Jeremy was a pleasure to work with. He was responsive and answered all of my questions, he is very…read moreknowledgeable and experienced as well. He helped make the lending process as simple as possible. I highly recommend him!

Completely impressed with Brandon Boxrud. He goes above and beyond to ensure we were treated well…read more So grateful I went with this team

1 star -- "Wouldn't recommend." Communication was a special…read morekind of adventure, problems seemed to become permanent features, and getting anything resolved felt like applying for a permit!

Jesse has a calm, reassuring demeanor which has been especially helpful for this first-time…read morebusiness owner. He was able to walk me through the steps that needed to happen to get my STR up and running to where we became in short order: a mostly consistent, fully-booked property. Jesse has been extremely patient with all of my questions and fears along the way, as well as navigating what should and shouldn't be done from the guests' perspective while taking into account what kind of property I want my space to be and how I want it to operate. Jesse is great with guests and always receives praise for his attentiveness, helpfulness and quick response to any guest needs or issues. He is especially appreciated by me when he shoulders the bulk of management and stress of issues that inevitably arise when working with the general public or when surprise events beyond anyone's control occur with your property. It is important to choose the right business partner - one with whom you have a harmonious dynamic and is as invested in making it as great of a success as you are. I am grateful to have found that with Jesse and Painted Sky Property Management

I hired painted sky property management for my first out of state investment property. The process…read morewas a bit bumpy at first but once I hired Jesse's company they really helped me get everything I needed done on time and we hit the ground running! Jesse really enjoys helping guests and really does his best to keep issues off my plate. I'm a very busy person and wanted to be as hands off as possible. Jesse makes issues with guests a breeze and always recovered any damage costs from guests. I also really appreciated Jesse's communication during the process and wouldn't hesitate to recommend him to anyone. We have maintained 5 star reviews on every booking and I couldn't be happier!

I have been using Joe Maggiore for the past year to manage my rental home in the East Valley…read more It was the 1st time that I had ever worked with a property manager, as I had always done it by myself. From the start, Joe was very hands on and involved. He takes care of everything for me, tenant relations, maintenance and repair of my home and it's appliances, landscaping needs, HOA dues, etc. I receive monthly updates about my rental, so I am always kept in the loop as to what is going on, never leaving me with questions. Joe Maggiore truly provides me with COMPLETE property management service. I have been so pleased with the service that Joe has provided, that I will be looking to use his services as my Property Manager and as my Realtor for the next rental property that I will be looking to purchase in the spring.

Joe has been my property manager for over 4 years. We have been extremely happy with the service we…read morehave received. We have had excellent tenants with Joe that have never missed a payment and maintain our property. We have and will continue to recommend him to anyone who needs a property manager.