Very good service. An extra part was needed, and it was delivered and installed while service was…read morein progress. Just one visit needed. I was kept well-informed on the progress of the service.

Higi and Zach were absolute heros today! They did a beautiful job replacing my broken water heater…read moreand in a neat and timely manner. They explained to me what all the parts were and what to look out for in the future. So knowledgeable and professional! Highly recommend! I'm saving AHWA as a contact for any future needs. Shout out to Gary for a quick delivery and Jefferson for the quick and fair quotes. You all helped to save the day!

Tommy Do from T&K Roofing (T&K Electric owner) acted victimized, claimed my 5'2" 60yo wife…read morethreatened him while I provided contract evidence (missing bird stop, ponding, fascia). Signed tile proposal ignored; ROC C017 dismissed. Unprofessional--avoid.

This review is an extension of my T&K Roofing review. While T&K was here, I asked for a review of…read moremy electrical system. I was surprised T&K did not find more. Very up front and honest. When they bid the work, I found the price reasonable and inline with market expectations. When Shadrach arrived, he immediately went to work. While here, he highlighted an additional piece. I completely agreed with the additional piece and asked for the work to be done. When I received the invoice, I worked with Steven, the field supervisor, in a very amicable manner. Simply put, they know what they are doing and they are very fair and honest. If I ever need electrical work again, I will certainly call T&K Electric. I must also point out I had to ask T&K to return. After the roofing and the electrical work, summer arrived. My air conditioning did not function. T&K returned as if it was simply expected. Steven conducted the inspection. He reported his findings and said he went as far as an electrician could go. When the HVAC company arrived, the HVAC technician showed me the defective part and stated clearly why the part failed. Meaning the issue was solely a result of HVAC normal wear and tear. I found working with T&K Electrical very comforting. Even when the issue didn't involve them, they were very willing to investigate. Clearly, T&K takes pride in their work and craft and confirms the work is done right. Highly recommend.

Keith is friendly and knowledgable. His service was thorough and he provided a prompt and detailed…read morereport of our new home warranty inspection. I would recommend this business as the choice inspection services company for anyone in the Phoenix valley looking for some peace of mind with your property.

Keith at Shining Light Home was awesome. He was very thorough and helpful. Gave recommendations and…read morea full report with pictures. Answered all questions and offers follow ups as well. I'd highly recommend. He's very affordable also.

Outstanding service. This was my family's first Air Conditioning replacement. The Comfort Advisor…read more(Don) was able to explain everything and was even Abe to point out flaws with other companies and what they were offering. The crew who came out to the house was exceptionally respectful and helpful. They made sure to lay down mats to prevent dirt and even vacuumed after they were done with the job. They worked straight through til the end of the project. As with any Air Conditioning project, the cost is going to be high. But the benefits, the warranty, and the "extras" Sure Temp was able to work out for me was beyond expectation and made it very financially manageable in this economy. Thanks Sure Temp!!!!

A night I faced an issue with my heating system and they showed up a day after it and fixed it…read moreimmediately. I recommend them for your future HVAC issues and routine maintenance.

Airtime just put in a new AC system for us. Josh, Jordan, and David were the team. They came in and…read moreworked nonstop. Explained all and answered any questions. When they finished you couldn't tell they were here. Clean up was excellent and new AC working great. I've been using Airtime for a while. They've always been available immediately for any needs and their maintenance program is great. Their pricing is also good and very competitive with other companies. John gave every discount applicable for this project. You can't go wrong with Airtime!!!

Airtime I invested…read more$20,000 in a two-unit AC system less than two years ago and trusted Airtime to maintain it. When I scheduled a service appointment, I was told there would be a two-month wait because they were backed up. I accepted that and waited. On the afternoon before the morning of my appointment, they called to cancel -- not to reschedule promptly, but to push me out another full month. No apology that meant anything until I confronted Deb. Her apology also meant nothing and I only got it after I confronted her with the poor treatment she gave me. And still no commitment to get anybody out any sooner than waiting another month. Just a well, I'll try but I can't promise you anything. No effort to prioritize a loyal customer with a significant investment. Just another delay with no end in sight. This is the kind of company that will take your money on the front end and leave you hanging on the back end. Loyal customers are not a priority here -- you are just a number in a queue. If you have a high-value system that depends on reliable maintenance, do yourself a favor and find a provider that will actually show up when they say they will. I understand when this was under old management, before the new owner took over, it was a well run company. But not now.

My home warranty sent a plumber from Forever Plumbing out to address some plumbing concerns that I…read morehad with my new house. I needed some sink pipes repaired/replaced and the shower cartridge in my spare bathroom replaced. Forever Plumbing contacted me quickly initially to get the appointment scheduled. Their plumber came out soon afterwards and took care of the kitchen pipe issue, but wasn't able to replace the shower cartridge at that time because he did not have the part on his truck. It took about a week for them to follow up beyond that, and another week to get them to come back out to replace the cartridge, but they did get it done. The sink pipe is kind of quirky and regurgitates food particles when I use the garbage disposal, but I'm not sure if that's a plumbing issue or what. I did bring it up to the plumber upon his return and he said it was a non-issue and to just plug that side of the sink when I use it. Not sure how much this bothers me or if it's worth getting another opinion. Overall, a positive experience but I probably would not use this company on my own/without my home warranty company covering it.

Phil came out, fixed the pbl, was polite. End of story. No pblms. The office was polite with…read morescheduling.

We LOVE Bumble Bee and have been loyal customers for over 12 years! They first came to our rescue…read morewhen we lived in Tempe, and we've continued calling on them after moving to our home in Gilbert. Their quality of service, fair pricing, and genuine relationship with customers is truly unmatched. Lisa is an AMAZING human being who genuinely cares and always hires the best people. Our tech Joe just left after doing a thorough inspection of our units to make sure everything is running smoothly. Like everyone we've worked with from Bumble Bee, he was friendly, professional, and incredibly knowledgeable. I will always recommend Bumble Bee to anyone needing air conditioning service because in the desert, having a reliable company you can trust is everything!

I've been using Bumble Bee Air Conditioning for a few years now and I can't recommend them enough…read more At first they helped me extend the life of my 20-year-old AC unit which saved me a lot of money. This summer it was finally time for a replacement and they made the whole process seamless. The team took the time to explain all of my options and patiently answered every question I had. I was blown away by how quickly they worked, installing a brand new unit in just two days. The technicians were professional, courteous, and very tidy. They even laid down drop cloths to make sure no dirt or debris got inside my home. My new AC is fantastic. It is 40% more energy efficient and I could immediately feel a drastic improvement in how cold the air is. It has been a game changer for my comfort and utility bills. If you are looking for a company that is honest, reliable, and easy to work with, Bumble Bee Air Conditioning is the one. Highly recommend!

I contacted them to find out if my over the range microwave was repairable without costing an arm…read moreand a leg. It as a 2010 model so it has some mileage In January it started flickering and going out. I would shake the power cord & plug it back it in and that fixed it.....for a short time. Then that stopped working. Then let it sit unplugged for days and plugged it in and got 2 to 3 uses of it before it did the same thing Reached out to Thomas Home Services via Thumbtack for a local repair vendor close to the house hoping I could take it down and just drop it off in their shop LIKE WE USE TO DO IN THE OLD DAYS. WELL, NO ONE DOES THAT ANYMORE I FOUND OUT. So I scheduled a tech to swing by the house for the min. rate which would be applied to the repair. Set it up for two Fridays ago and then waited, waited, waited and waited. No one came. Sent them a note and they did get back to me very apologetically and were very contrite. They just dropped the ball and failed to contact me. I was upset and was going to go to another vendor until the service manager reached out to me, Gary, who apologized and allowed me to swing by and drop it off which was a big deal for me since it would get done and I might? Save some $$ since they did not have to come to the house was my thought process. Dropped it off this past Monday and met with Gary and everything got soothed over and forgiven.. Gary got back to me on Thursday I want to say and let me know they got the microwave to power up yet none of the keyboard buttons would work and THEY DIDNT KNOW HOW TO FIX IT WITHOUT A TOTAL TEAR DOWN WITH FULL PART REPLACEMENT ALONG WITH KNOWING MANY OF THOSE PARTS FOR A 2010 JUST ARE NOT AVAILABLE. Plus the costs for doing that i.e. rebuilding the entire machine would exceed the price a new machine. So in the end I asked if they could take the machine, part it out, re cycle the parts and take any parts that they used in it to get the power working again. We both decided that we had hit the end of the trail. He recycled out the machine, and I found out if that microwave was worth repairing it & IT WASNT. Then out of nowhere Gary waived all the technical analytical costs given what had happened on the earlier appointment. I was duly impressed with his kind gesture, professionalism, responsiveness and honest candor on everything from the company to the staff responding to phone and e mail requests and the Service Manager Gary too. Great Guy, Great Company and Highly Recommend to any & everyone #2 thumbs up for Thomas Home Services. Thank you Gary for everything on this matter and I will be back sir. Kindest Regards,

Another great experience. Had a home warranty call. No one was available on the weekend but…read moreatleast they had a scheduling option on their website which actually worked out! Insisted warranty change to them despite mixed review talk, but I relied on my past experience with them. Sure enough Riley came out and was amazing from start to finish. He communicating when coming, took time to answer questions, called on site like he said he would, a couple times, had parts on his truck, did what he could do on all fronts. Great experience, far exceeded even good expectations I had going in with them. Work line/office (Bree) was great, too. They answer their calls and super personable. Bree is a dedicated warranty person so knows a few more relevant details. Not sure why their overall rating is so low. It doesn't at all align with my experience twice over now. Thanks, again, Thomas team!

If you live at Anastasi villages on cactus in Paradise Village Parkway, do not even think about…read moreusing this company due to they put the heat exchanger in improperly. They switched the hoses around and I don't believe the unit was even bad because all along it was dirty filters for the water. They stated to me that they do not replace the filters nor look at them I believe in my opinion, they're not even doing any justice to the homeowner, nor to the unit of the heat exchanger. I believe The most important thing on these heat exchangers is the water that goes in and out of the unit and if that's not checked, why even put a new unit in.

If I can - I give these folks 10 stars . They replace the brandnew AC unit for us - and their QA is…read morethe top not h Customer service is 10/10 ... From the office person, to sales to technician and thr managers - professionally

Brent has serviced our pool equipment a few times over the years and has ALWAYS done a great job!…read more He knows what he is doing and explains everything in detail. If he's running late he lets me know! I highly recommend him.

Called regarding a wet area behind my pool's waterfall. Brent and his assistant showed up and…read morereally worked hard trying to find the leak. After 45 minutes of digging and trying to determine where the pool pipes were leaking, they suggested maybe it was the irrigation system instead. Sure enough, the irrigation line that runs next to the buried pipes had two leaks. They replaced that section of line and no more leaks! Very happy with Brent and his assistant, the price, and the work they accomplished. Recommend you give Brent a call if you have a leak!